san antonio airport system (a new day)

AnnuAl report2013

SAN ANTONIO AIRPORT SYSTEM

a new day

SAT 2013 Annual Report_vertical_withContent.indd 1 9/30/2014 1:38:52 PM

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City Manager‘s Introduction 2

Message from the Chairman and Aviation Director

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2013 Passenger & Cargo Activity 4-5

Highlights of the Year 6-11

Fiscal Year 2013 Financials 12-16

Small Business Opportunities 17

Aviation Department 18-19

Staff and Community Volunteer

On behalf of the City of San

Antonio, I am pleased to

share the San Antonio

Airport System’s 2013

Annual Report. Like

the Airport, the entire

City of San Antonio

continued to make

significant investments and

implement landmark projects

that represent major investments for San Antonio’s long-

term growth and quality of life.

As an organization – and as a city – we are especially

proud to have achieved remarkable economic strength

that continues to garner national attention. Indeed, in

Fiscal Year 2013, San Antonio maintained a sound financial

municipal corporation, with the City’s “AAA” General

Obligation Bond reaffirmed for the fourth year by all three

major rating agencies. Today, San Antonio is the only major

American city with a population of more than one million to

hold this distinction.

A significant player in the city’s visitor industry and a

driver for the region’s economic success, San Antonio

Airport System serves more than 8 million passengers and

generates more than $5 billion in economic impact annually.

Throughout 2013, the Terminal A Renovation Project

modernized 378,000 square feet of interiors with new

technology, furniture, fixtures and architectural finishes.

Completed in mid-2014, Terminal A now boasts the same

contemporary, bright aesthetic as Terminal B.

I commend the Aviation Department staff and the airport’s

partners for their accomplishments in 2013 and their

commitment to our City core values – teamwork, integrity,

innovation, and professionalism. It is with great pride that

I present the San Antonio Airport System’s 2013 Annual

Report that shares the city and airport system’s successes

and continued progress toward meeting our goals.

Sheryl Sculley

City Manager

TABle OF COnTenTS


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It’s a new day at the San Antonio Airport System. As we look back at our accomplishments in 2013, we are confident that these efforts helped to pave the way for a new energy at both San Antonio International Airport (or SAT) and Stinson Municipal Airport (or SSF). In fact, as we began 2014, Airports Council International (or ACI) announced that SAT had won the first place ranking in the “Best Improvement by Region: North America” category of the 2013 Airport Service Quality Awards. Congratulations to all of the airport’s staff and partners whose efforts and commitment have earned SAT one of our industry’s premier customer service honors!

As portions of the $35 million renovation to Terminal A were completed during 2013, the Aviation Department made progress on several other investments to infrastructure and customer service enhancements. Here are just a few highlights from 2013:

• With more than 8.2 million passengers in 2013, SAT ended the year with non-stop service to 35 destinations and, in terms of seat capacity, continues to be ranked among the nation’s top ten gateways to Mexico. At the end of 2013, Volaris Airlines entered the San Antonio market with service to Guadalajara. Interjet also launched Guadalajara non-stop service, making it the air carrier‘s fourth destination from SAT.

• In 2013, customer service at SAT was enhanced with the initiation of new programs that improve the airport experience for passengers. SAT Customs & Border Protection became a Global Entry enrollment center, augmenting the Global Entry kiosks available since 2012. The airport also introduced CLEAR, a third party vendor that expedites security clearance for members. The TSA introduced expedited security checkpoint screening with Pre√™ in both terminals at SAT.

• In October, also helping to improve the customer experience, our Airport Ambassadors added a “new breed” of volunteers to their corps. SAT’s Pups & Planes program partners with local dog therapy organizations to provide a stress-relieving, “petable” attraction in the terminals.

• SAT’s Parking Revenue Control System came online in 2013, giving parking clients more payment options and less waiting as they exit the parking facility. The new system also provides real-time parking availability on the airport’s website.

• As construction continued on the renovation of Terminal A, a new and expanded food concessions program was introduced in 2013 with a December ribbon-cutting. Boasting national brands along with local favorites, prime concessionaire HMS Host International, Inc., joint ventured with San Antonio chef and businessman Johnny Hernandez to oversee some of the new eateries, including his own concepts La Gloria, The Frutería and Mission City Icehouse.

• During the year, SSF made progress on several improvement projects in advance of its 100th anniversary in 2015. As part of a federally-assisted grant partnership between the City and Texas Department of Transportation (or TxDOT), design for construction of a new air traffic control tower was initiated. The partnership with TxDOT also yielded upgrades to hangar and airfield facilities.

• In 2013, Fitch Ratings, Moody’s Investors Services, Inc. and Standard & Poor’s Ratings Services each affirmed their ratings on the City’s $220.8 million outstanding General Airport System Revenue Bonds (or GARBs) and $158.8 million passenger facility charge (or PFC) subordinate lien bonds.

The San Antonio Airport System took significant steps forward in customer service, financial strength and capital improvements in 2013. On behalf of the Airport Advisory Commission and all of the Aviation Department staff, we want to express our gratitude to the City Management and City Council, our airport volunteers, employees and partners and all of our stakeholders who helped make the year a great success. Together, we look forward to an even brighter future.

Loren Wood, Chairman, Airport Advisory Commission

Frank R. Miller, Aviation Director

MeSSAge FrOM THe CHAIrMAn AnD AvIATIOn DIreCTOra new day for travelers


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SAn AnTOnIO AIrPOrT SYSTeM2013 Calendar Year Statistics

Calendar Year

Total Passengers

Increase/Decrease

PercentChange

Total ENPL Passengers

Increase/Decrease

PercentChange

2013 8,252,330 9,109 0.11% 4,119,039 15,675 0.38%

2012 8,243,221 71,397 0.87% 4,103,364 31,583 0.78%

2011 8,171,824 137,280 1.71% 4,071,781 49,767 1.24%

2010 8,034,544 196,323 2.50% 4,022.,014 114,959 2.94%

2009 7,838,221 -520,294 -6.22% 3,907,055 -260,385 -6.25%

2008 8,358,515 283,078 3.51% 4,167,440 136,869 3.40%

2007 8,075,437 43,157 0.54% 4,030,571 27,496 0.69%

2006 8,032,280 594,990 8.00% 4,003,075 289,283 7.79%

2005 7,437,290 438,195 6.26% 3,713,792 214,897 6.14%

2004 6,999,095 3,498,895

Calendar Year

Total Aircraft

Increase/Decrease

PercentChange

2013 91,377 17,947 -16.42%

2012 109,324 -18,463 -14.45%

2011 127,787 2,133 1.70%

2010 125,654 -28,653 -18.57%

2009 154,307 -10,842 -6.56%

2008 165,149 8,101 5.16%

2007 157,048 32,543 26.14%

2006 124,505 8,297 7.14%

2005 116,208 -7,087 -5.75%

2004 123,295

41.90%

16.18%

5.76%

2.42%

15.21%

14.99%

Southwest/Airtran ...... 41.90%

US Airways ........................ 5.76%

United/Continental ... 14.99%

Miscellaneous .................. 1.86%

American ......................... 16.18%

Delta.................................. 15.21%

AeroMexico ...................... 1.69%

InterJet ............................... 2.42%

sAN ANToNIo INTErNATIoNAL (sAT) DomEsTIC & INTErNATIoNAL ENPLANED & DEPLANED PAssENgErs

sTINsoN (ssF) AIrCrAFT LANDINgs AND TAkE oFFs

SAT Airline Passanger

MarketShares

1.69%

1.86%


5.41%

5

Calendar Year

Total operations

Increase/Decrease

PercentChange

2013 176,666 -2,394 -1.34%

2012 179,060 947 0.53%

2011 178,113 698 0.39%

2010 177,415 -17,242 -8.86%

2009 194,657 -21,977 -10.14%

2008 216,634 -2,803 -1.28%

2007 219,437 503 0.23%

2006 218,934 4,163 1.94%

2005 214,771 -8,256 -3.70%

2004 223,027

Calendar Year

Total Weight (000)

Increase/Decrease

PercentChange

2013 5,784,737 -27,490 -0.47%

2012 5,811,513 104,221 1.83%

2011 5,707,292 75,089 1.33%

2010 5,632,203 74,746 1.34%

2009 5,557,457 -651,735 -10.50%

2008 6,209,192 86,595 1.41%

2007 6,122,597 176,365 2.97%

2006 5,946,232 296,004 5.24%

2005 5,650,228 233,673 4.31%

2004 5,416,555

Calendar Year

Total Weight(Pounds)

Increase/Decrease

PercentChange0

2013 231,784,536 -26,554,512 -10.28%

2012 258,339,048 -6,316,301 -2.39%

2011 264,655,349 -8,296,394 -3.04%

2010 272,951,743 18,229,269 7.16%

2009 254,722,474 -28,075,004 -9.93%

2008 282,797,478 1,981,000 0.71%

2007 280,816,478 -3,305,904 -1.16%

2006 284,122,382 20,660,694 7.84%

2005 263,461,688 -651,819 -0.25%

2004 264,113,507

30.48%

2.11%

0.58%

61.42%SAT Cargo Airline Market

Shares

Federal Express Corp .. 61.42%

Other ...................................... 0.58%

UPS ....................................... 30.48%

Airline Belly.......................... 5.41%

Ameriflight ........................... 2.11%

sAT AIrCrAFT oPErATIoNs - LANDINgs & TAkE-oFFssAT ToTAL AIr CArrIEr LANDED WEIghT IN PouNDs

sAT ToTAL AIr FrEIghT AND mAIL


Cancun

HoustonHobby/Intercontinental

Monterrey

Harlingen

Tampa

Orlando

Atlanta

Charlotte

Washington, D.C.Dulles

BaltimorePhiladelphia

New YorkNewark/Kennedy

Detroit

Nashville

St. Louis

New Orleans

Guadalajara

San AntonioSan Antonio

El Paso

PhoenixSan Diego

Los Angeles

Las Vegas

San Francisco

Seattle

Salt Lake City

Denver

Minneapolis

DallasLove/DFW

ChicagoMidway/O’Hare

Mexico City

Toluca

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San Antonio International Airport’s total passengers remained unchanged at 8,252,330 in 2013. SAT ended the year with non-stop service to 35 destinations and in terms of seats continued to be ranked among the United States’ largest gateways to México. SAT offers non-stop service to major U.S. destinations by all of the major U.S. air carriers. In 2013, international flights to Mexico City, Toluca, Monterrey, Guadalajara and Cancun (seasonally served) were serviced by five major carriers – Aeromexico, AirTran/Southwest Airlines, VivaAerobus, Interjet and Volaris. In 2013, SAT’s international passenger count rose 11.8% over 2012. During peak travel periods, 50 weekly flights are available to these Mexican destinations from SAT.

Late in the year, SAT welcomed Volaris Airlines as its newest international carrier. Volaris announced it would provide twice-weekly non-stop flights between Guadalajara and San Antonio. This route represented the 27th destination that the airline operates from its hub city of Guadalajara. San Antonio was Volaris’ first destination in the state of Texas. Interjet also launched service to Guadalajara, providing twice-weekly non-stop flights, making it the airline’s fourth destination served from SAT.

Beyond Air ServiceIn 2013, SAT formalized a strategic International Aviation Collaboration Alliance with Toluca International Airport. A similar alliance with El Aeropuerto Internacional del Norte de Monterrey, Mexico was signed on May 4, 2011.

As the busiest general aviation airport in Latin America, Toluca’s alliance with SAT focuses on general aviation, with a commitment to interface with their community stakeholders and key sectors to further increase commercial and general aviation traffic. The Aeropuerto del Norte, another general aviation airport, is a host airport to many of Monterrey’s major corporate and private planes. These alliances provide a platform for increased San Antonio and South Central Texas two-way trade, investment, and tourism with Mexico.

Passengers Held steady

HIgHlIgHTS2013

Note: Map depicts airlines and destinations as of 12/31/2013

AWArD WInnIng ServICeSan Antonio International Airport won the first place ranking in the “Best Improvement By Region: North America” category of the 2013 Airport Service Quality (ASQ) Awards. Granted by Airport Council International (ACI), the award is based upon customer feedback in 34 key service indicators and are an objective and accurate indicator of the top world-wide performing airports. The industry standard, the ASQ measures passenger satisfaction at 285 airports world-wide. San Antonio’s award reflects the airport’s extraordinary focus on customer experience and convenience in the last several years.

SAAS Provides Award

Winning Customer Service


Cancun

HoustonHobby/Intercontinental

Monterrey

Harlingen

Tampa

Orlando

Atlanta

Charlotte

Washington, D.C.Dulles

BaltimorePhiladelphia

New YorkNewark/Kennedy

Detroit

Nashville

St. Louis

New Orleans

Guadalajara

San AntonioSan Antonio

El Paso

PhoenixSan Diego

Los Angeles

Las Vegas

San Francisco

Seattle

Salt Lake City

Denver

Minneapolis

DallasLove/DFW

ChicagoMidway/O’Hare

Mexico City

Toluca

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CLEAR®, the leading biometric identity service, was launched at SAT in 2013. An independent contractor, CLEAR® allows passengers to speed through the airport security queuing line in less than five minutes on average. Certified by the Department of Homeland Security as Qualified Anti-Terrorism Technology, CLEAR® transforms the travel experience by allowing members to use their biometrics (fingerprint or iris) to speed through security at participating US airports.

Airport Ambassadors greet and provide valuable information to passengers at San Antonio International. The program, now in its 13th year, expanded in 2013 to host a “new breed“ of volunteers. The newly created Pups & Planes program consists of volunteer handlers and their dogs, roaming the terminals and visiting with passengers awaiting flights. The program aims to ease the anxiety that often accompanies air travel. One of a few such programs nationally and the first of its kind in Texas, SAT partnered with Therapy Dogs, Inc., and Delta Pet Partners of San Antonio on Pups & Planes. To date, there are 14 handlers and pups in the program.

The Airport Ambassador program continues to grow in both participants and services. The group of approximate 200 volunteers assisted nearly 490,000 passengers in 2013 and provided approximately 34,000 service hours to the program. Additionally, Airport Ambassadors provide passengers golf cart shuttle service between the long-term parking garage and the terminals. Airport Ambassadors are a welcoming sight for travelers, and are an invaluable asset for the airport customers.

Clear Puts you at tHe Front oF tHe line

airPort ambassador Program exPands serviCes

HIgHlIgHTS2013

In 2013, TSA launched Pre√™, an expedited screening program that allows low-risk travelers to experience more efficient security screening at participating U.S. airport checkpoints. Available in both terminals at San Antonio International, enrolled travelers are not required to take off their shoes, light outerwear or remove their laptop from its case. With Pre√™ , enrollees can also leave their 3-1-1 compliant liquids/gels bag in their carry-on bag. TSA Pre√™ operations are available at more than 100 airports nationwide. Passengers who are eligible for TSA Pre√™ include U.S. citizens enrolled in frequent flyer programs of participating airlines. Additionally, U.S. citizens who are members of a U.S. Customs and Border Protection Trusted Traveler program and Canadian citizens who are members of the NEXUS program qualify to participate in Pre√™. For more information on TSA’s Pre √™, visit http://www.tsa.gov/tsa-precheck.

Pre √™ For exPedited sCreening


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Terminal A-mazing Modernization ProjectConstruction on the San Antonio International Airport’s Terminal A Modernization Project was in full swing during 2013. The $35 million Phase I portion of the project included a complete rehabilitation of the terminal interiors to give the 378,000 square-foot building a look and feel similar to Terminal B, which opened in late 2010. The work, to be completed in the spring of 2014, calls for new wall finishes and infrastructure upgrades that include reconfiguration of the restrooms, updates to passenger holding areas, new ticket counters in the airport lobby, and new flooring finishes and lighting, as well as refurbishment or replacement of five elevators and six escalators. To improve the TSA security screening process, the passenger queuing area is being enlarged. The design team is headed up by RS&H in collaboration with SpawGlass, the Construction Manager at Risk.

Phase II will expand, renovate and improve the existing U.S. Custom and Border Protection (or CBP) inspection facility in Terminal A. The existing 25,000 square-foot facility allows CBP officials to process passengers entering into the United States at the San Antonio International Airport. The facility was built in the early 1980’s and is in need of expansion to accommodate the growing numbers of passengers. Improvements will include expanding the facility by roughly 14,000 square feet at a projected cost of approximately $12 million. Design is expected to begin in January 2015 with a duration of 12 months. Construction will be accomplished in two phases with the first adding 11,000 square feet to the customs facility by the spring of 2018. Phase II of the CBP expansion, adding 3,000 square feet, is expected to be complete in 2020.

The Phase III portion of the Terminal A Modernization Project will include additional work to upgrade the exterior façade of Terminal A and make other improvements along the curb including canopies and improved lighting. Additional elements will include improvements to the vaulted ceiling in the Terminal A lobby, mechanical improvements, and additional cosmetic enhancements. Work on Phase III is projected to begin by the end of 2017.

Coinciding with Phase I of the Terminal Modification Project, a new and expanded foods concession program was introduced in 2013. It included the addition of new national brands and some San Antonio favorites. The newest food options in Terminal A were implemented by prime concessionaire HMS Host International, Inc.

HMS Host joint-ventured with San Antonio chef and business owner Johnny Hernandez to oversee some of the new food establishments, including Johnny’s own concepts La Gloria, The Fruteria and Mission City Icehouse. Auntie Anne’s Pretzels and Cinnabon, both operated by San Antonio-based franchisor A Novel Idea, are among the new food options in Terminal A. Other Host outlets included in the new concession package were La Tapenade, a Mediterranean café, and national favorites Steak n Shake and Famous Famiglia Pizzeria.

HMS Host now manages and operates a total of 11 restaurants at the airport. Rounding out Host’s eateries and bars in Terminal A are Blimpie Subs & Salads, Iceman Gervin’s Sports Bar and Starbucks. In Terminal B, HMS Host operates Rosario’s Mexican Cantina, Starbucks Coffee and R Sala Bebida Botana Bar.

Independent operators at SAT provide more food choices for the traveling public and they include Raising Cane’s Chicken Fingers, Dunkin Donuts, Natalie’s Candy Jar and Vino Volo in Terminal A. Located in the Terminal B food court, Alamo Alehouse & Gourmet Burger Bar, Bon Du Monde, Charley’s Grilled Subs and Green Beans Coffee round out the selections.

Term

inal

A-m

azin

gTe

rmin

al A

-maz

ing


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HIgHlIgHTS2013

Slated to begin construction in 2015, the airport’s Consolidated Rental Car Facility (or CONRAC) made major progress in 2013 when City Council awarded a $105 million contract to Turner Construction for the construction manager at risk services. Turner joined design firm TranSystem in the planning, design and construction of the CONRAC. The CONRAC will improve SAT‘s customer experience by providing a convenient, centralized one-stop location for receiving and returning car rentals. As part of the airport’s Master Plan, the facility will be located immediately across from the airport’s terminals and replace the 30-year-old hourly garage.

Over the past several years, San Antonio International has seen a major increase in commercial traffic to and from Mexico, as well as a rise in private general aviation (or GA) activity from Mexico. To help support the GA growth, SAT is planning a new dedicated Customs Federal Inspections Services Facility that provides safe, easy access for privately-owned aircraft and customers. Pending City Council approval, the facility is projected for completion in 2016.

Consolidated rental Car FaCility

Customs Federal insPeCtions serviCes FaCility on tHe Horizon

sat beComes global entry enrollment Center

Global Entry is a U.S. Customs & Border Protection (or CBP) Trusted Traveler Program that provides expedited clearance for pre-approved, low-risk travelers arriving in the United States on international flights.

Since 2012, international passengers arriving at SAT have enjoyed the convenience of Global Entry kiosks. Travelers enrolled in the Global Entry, who are returning to the United States at the San Antonio International Airport, can use the automated, self-service kiosks and typically, process in less than five minutes.

In 2013, SAT was designated as an official Global Entry Enrollment Center. As such, the interview process of applying for the Global Entry status can be completed in person at SAT’s CBP office in Terminal A’s lower level. For more information or to apply for Global Entry, visit: www.globalentry.gov

San Antonio International Airport (or SAT) transitioned into a new Parking Revenue Control System during 2013, automating and giving customers the ability to process their parking transactions quicker and find parking spaces easier at the airport. The system was implemented in phases and was completed in advance of the 2013 holiday travel season.With the system, customers are given more options with reduced wait times to enter and exit the airport. Customers can now view parking availability onsite as well as real time on the airport‘s website.

The new system offers SAT parking customers: • Ticket Option: The patron may pull a paper parking ticket and pay the fee at the toll booth as in the past. • Ticketless Option: The patron may use their credit card to enter the parking facility. Patrons can exit the parking facilities through any unattended toll lane by again using the same credit card. This ticketless method eliminates having to keep track of a parking ticket while away on travel and assists in reducing wait time at the exit toll booth. Transactions processed through this method only take a few seconds and do not require a signature. Another benefit of the ticketless option is that waste disposal of the paper parking tickets is eliminated.

ParKing revenue Control system oFFers Patrons neW oPtions

The new structure will incorporate a customer service center, approximately 2,600 ready/return car rental parking spaces, a Quick-Turn-Around area for vehicles, and create additional hourly public parking spaces. The CONRAC will be funded by a Customer Facility Charge (or CFC) that is paid by rental car customers only at the airport.


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HIgHlIgHTS2013

The Aviation Department completed a new Airport IT Master Plan, as well as construction on new technology infrastructure facilities in 2013. The Aviation Department also upgraded the IT infrastructure in Terminal A and two external locations in order to meet current and future technology demands at the San Antonio International Airport.

Stinson Traffic Control TowerThe Texas Department of Transportation (or TxDOT), in partnership with the City of San Antonio, initiated design for construction of a new Stinson Traffic Control Tower. Up to $2 million in funding from TxDOT and additional airport funds will be used to implement the project that is scheduled for completion in early 2016, pending availability of funds and completion of an environmental assessment.

Stinson Airport Project Participation AgreementIn 2012, the City of San Antonio entered into a Stinson Airport Project Participation Agreement with TxDOT for a federally-assisted Airport Development Grant to fund design services for pavement overlays and markings for Runway 14-32 and Taxiways A, B and C. Also included will be replacement of medium intensity taxiway and runway lights and acquisition of land for the Runway 32 safety approach. The design work continued during 2013.

rAMP grant ProjectA grant for up to $50,000 under the TxDOT Routine Airport Maintenance Program (or RAMP) was authorized by City Council for asbestos remediation and demolition of interior offices at Stinson’s Hangar 18 and airfield lighting and PAPI repairs, as well as miscellaneous repairs to other facilities.

Airport Support Team Program San Antonio International implemented an Airport Support Team Program in 2013 to organize all non-first responder employees into teams to provide assistance during emergency events. The creation and implementation of the Airport Support Team Program required close coordination with several of the Aviation Department’s emergency management partners including San Antonio Police Department, San Antonio Fire Department, and the San Antonio Office of Emergency Management.

it modernization

stinson muniCiPal airPort

saFety and emergenCy management

Ongoing at the San Antonio International Airport (or SAT) are multi-year Capital Improvement Projects that include rehabilitation and new construction of airfield infrastructure for long-term utility and safety. During 2013, extension of Runway 22 parallel Taxiway N was begun and completed, along with terminal area taxiway rehabilitation projects and airfield electrical and lighting upgrades. A multi-year $5.2 million design of the Airfield Modernization Project, to include rehabilitation of Runway 12R, was initiated in 2013. These projects are among those at the airport that are funded through FAA grants.

runWay & taxiWay imProvement Program


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HIgHlIgHTS2013

The San Antonio International Airport’s Foreign Object Debris (or FOD) Prevention Program celebrated its 5th year anniversary in 2013. The FOD Prevention Program was designed to address and resolve FOD issues and establish a culture of safety that promotes awareness. FOD at airports can cause damage that costs airlines and airport tenants millions of dollars every year. FOD types vary from a pebble to wildlife that can easily be ingested or projected by an aircraft‘s jet engine or propellers.

As the leader in FOD prevention, SAT is nationally recognized by the FAA and has inspired other airports to model the program. The program is an essential component of SAT’s Safety Management System (or SMS) that focuses on risk management through effective policy and promotion. The program’s success is due to the support and participation of Aviation Department, airline and stakeholder employees. The program is under the direction of the Aviation Department‘s Operations Division.

The Aviation Department’s Environmental Stewardship Division (or ESD) is responsible for achieving sustainability and regulatory compliance at both San Antonio International and Stinson Municipal Airports. ESD continued to lead the airport team in achieving sustainability and regulatory compliance.

SAT noise Abatement ProgramIn 2013, ESD obtained an extended contract with Exelis for the Noise and Operations Monitoring System. During 2013, 136 homes were acoustically treated under the Residential Acoustical Treatment Program. ESD also implemented the new FAA rule requiring interior noise testing for windows as part of SAT’s Noise Abatement Program.

Sustainability ProgramESD provided oversight on asbestos abatement projects including Hangar 18 at Stinson, hazardous materials and soil testing, and waste water management and inspections. The division saved the Airport System over $480,000 in costs for testing and receiving soils. ESD personnel contributed to the City’s Air Quality Working Group, finding new ways to reduce ozone and carbon dioxide levels. It coordinated with other Aviation Department divisions to achieve the “Platinum Level” in the City’s Sustainability Plan.

airPort’s Foreign objeCt debris Prevention Program

environmental steWardsHiP

San Antonio International Airport passed its 2013 Federal Aviation Administration (or FAA) annual certification inspection with “no discrepancies” noted or need for corrective actions. As commercial airports operate under the FAA regulation “Part 139,” successful certification reviews are required for continued commercial operations. The annual, three-day comprehensive review inspects the airport operations area making sure that a safe facility is provided for the airlines, tenants, and passengers. The inspection focuses on several aspects to include airfield inspection logs, employee training, documentation, Aircraft Rescue and Fire Fighting response times and condition of overall facilities. Additionally, inspectors thoroughly review aircraft fueling and safety procedures, construction site safety, wildlife management, low visibility procedures, and the Airport Emergency Plan.


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SAn AnTOnIO AIrPOrT SYSTeM2013 fiscal year financial

San Antonio Airport System Self SupportingThe San Antonio Airport System’s general operating and main-tenance budget is supported through self-generated revenues such as concessions, parking, tenant rentals and user fees. In addition to self-generated revenues, the San Antonio Airport System Capital Improvement Program (or CIP) receives funds through the Passenger Facility Charge (or PFC), the Customer Facility Charge (or CFC) , tax-exempt General Airport Reve-nue Bonds (or GARBs), other airport revenue bonds (including PFC-backed bonds) and federal and state grants. The City of San Antonio General Fund does not contribute funding to the Airport System.

Total self-generated revenues for fiscal year 2013 (October 1 through September 30) were $89,323,659, a 0.93% drop over fiscal year 2012. Total airport operating and mainte-nance expenses for fiscal year 2013 were $50,987,401, an 8.37% increase over fiscal year 2012. Net revenues came to $38,336,258, an 11.08% decrease when compared to fiscal year 2012. The Airport System uses net revenues to pay debt service and fund its CIP.

A Measure of Financial Strength: rating Agencies Affirm SAT Bond RatingsFitch Ratings, Moody’s Investors Services, Inc. and Stan-dard & Poor’s (or S&P) Ratings Services each affirmed their ratings on the City’s $220.8 million outstanding General Airport System Revenue Bonds (or GARBs) and $158.8 million PFC subordinate lien bonds.

Fitch affirmed it‘s ‘A+’ rating on the City’s outstanding GARBs and the ‘A’ rating on the outstanding PFC sub-ordinate lien bonds. S&P affirmed its ‘A+’ long-term and underlying ratings on San Antonio’s Airport System GARB bonds and affirmed its ‘A-‘ long-term rating on the PFC and subordinate-lien airport parity bonds. Moody’s affirmed the ‘A1’ rating for outstanding GARBs and ‘A2’ rating of PFC and subordinate lien bonds. Key rating drivers included:

1. Diverse air carrier mix supported by a growing and diversifying local economy; low unemployment; and growing population.

2. Strong origin and destination (or O&D) market with 92% of enplanements; resilient passenger levels through the economic downturn and recovery; and a projected annual growth rate of 0.5% that management anticipates from 2014-2016.

3. A Hybrid Airline Use and Lease Agreement that provides stability, financial visibility and overall flexibility to the Airport System.

4. Conservative debt structure.

5. Historically stable but improving financial performance.

6. Limited capital program with no GARB or PFC borrowing planned over the next few years.

CIP Project Budget The $380 million Airport System CIP budget, which was approved by the City Council for the fiscal years 2013 through 2018, permits a phased implementation of new and upgraded facilities and airfield infrastructure at the San Antonio Interna-tional Airport (or SAT) and Stinson Municipal Airport (or SSF). MajorCIP projects are listed in the table below.

Under this six-year CIP budget, SAT is designated to spend $368.92 million and SSF is allotted $11.035 million. The total CIP budget for fiscal year 2013 was $68.782 million, with $65.878 million designated for SAT and $2.904 million allotted to SSF.

State & Federal Airport Improvement Program grantsThe Federal Aviation Administration (or FAA) Airport Impro-vement Program (or AIP) provides entitlement and discreti-onary grant dollars that are used for eligible airport planning and development, as well as noise compatibility program projects. All grants require Airport Fund matching dollars to implement CIP projects. AIP grants awarded to SAT in fiscal year 2013 totaled $17,777,923, including matching dollars.

CIP ProJECT DEsCrIPTIoN

CIP ProJECTBuDgET FY 2013-FY 2018

Airfield Improvements $ 88,100,000

Consolidated Rental Car Facility $ 127,700,000

Information Technology $ 30,420,000

Residential Acoustical Treatment Program $ 48,000,000

Stinson $ 11,035,000

Terminals $ 33,400,000

Other Projects $ 41,300,000

TOTAl $ 379,955,000


13

SAn AnTOnIO AIrPOrT SYSTeM2013 fiscal year financial

The City’s Aviation Department coordinates with TxDOT in the grant-funded developments at SSF. In fiscal year 2013, TxDOT awarded grants totaling $970,280.

The Stinson Airport Traffic Control Tower Project is part of a grant program in which TxDOT provides 90% of the total pro-ject cost and the city provides the remaining 10%. Construc-tion is projected for completion in 2015, pending availability of funding and completion of an environmental assesment.

On August 18, 2011, City Council accepted a grant in the amount of $270,000 from TxDOT for the purpose of initiating the Stinson Air Traffic Control Tower Project starting with an environmental assessment and preliminary design. The Coun-cil action also authorized the expenditure of matching funds from the Stinson Revolving Fund in the amount of $30,000. Design on the new Stinson tower began in late 2011

On August 8, 2013, City Council authorized an amendment to the TxDOT grant raising the total amount of the Stinson Air Traffic Control Tower Project to $467,638 from $300,000 and increased the Airport‘s share to $46,764 from $30,000. TxDOT will oversee the development of the project from design through construction.

An October 18, 2012 City Council ordinance authorized reim-bursement of up to $50,000 from TxDOT under the Routine Airport Maintenance Program (or RAMP) for asbestos reme-diation and demolition of interior offices in Stinson Hangar 18, as well as airfield and miscellaneous repairs to facilities. The City‘s Aviation Department implemented these projects with the state agency reimbursing up to $50,000 to the Airport System after the work is completed.

Stinson Airport revolving FundOther SSF funding sources include Airport System self-gene-rated funds that are allocated to the Stinson Airport Revolving Fund. These funds provide the match for TxDOT grants. The Revolving Fund received $500,000 during fiscal year 2013 and stands at $2,803,392.23 as of September 30, 2013.

OTHer SAT FunDIng SOurCeSPassenger Facility Charge (or PFC)On August 29, 2001, the City received authority to impose a $3.00 PFC. The FAA later approved a rate increase to the current $4.50 PFC effective October 1, 2007. PFC funds have been used for such projects as renovations to Terminal A, Runway 21 Extension Project, Residential Acoustical Treat-ment Program and other airfield projects. PFC funds are also used to cover FAA grant match requirements. During fiscal year 2013, PFC revenue collections totaled $15,974,119.

Customer Facility Charge (or CFC)On March 8, 2012, City Council authorized the creation of a CFC in the amount of $4.50 per contract day on rental car transactions at SAT. This fee is a financial tool to allow the Air-port System to raise funds related to the planning, design and construction of a consolidated rental car facility (or CONRAC). The consolidated rental car facility was recommended in the SAT Master Plan- Vision 2050, which was approved by City Council in March 2011. CFC collections began in April 2012 with a total of $4,524,984 earned in fiscal year 2012 and $9,140,377.50 earned in fiscal year 2013.

During fiscal year 2013, $13,810,909 in FAA and Texas Depart-ment of Transportation (or TxDOT) grants (both funded through AIP grants) from the current and previous years were spent on eligible projects at SAT. Airport matching funds totaled $3,957,173. These projects are listed in the table to the left.

DEsCrIPTIoN TxDoT & FAA grANTs rECEIVED IN FY 2013

AIrPorT mATCh

Residential Acoustical Treatment Program (RATP) 5,938,089 1,484,522

Extension of Runway 21/Taxiway N Project 4,723,554 1,574,518

Safety Management Systems (or SMS) Pilot Study 6,623 2,208

Aircraft Rescue & Fire Fighting Vehicle Replacement 594,902 198,301

Airport Geographic Information System 10,970 3,657

Airfield Electrical & Lighting Upgrades 335,375 111,792

Terminal Area Taxiways 1,013,853 337,951

Runway 12R Rehabilitate 305,241 101,747

Stinson New Aircraft Control Tower 341,802 37,978

Stinson Runway 14/32 Upgrade 490,500 54,500

Stinson RAMP Project 50,000 50,000

TOTAl $ 13,810,909 $ 3,957,174

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

sTATE & FEDErAL AIP grANTs ExPENDITurEs IN FY2013


SAn AnTOnIO AIrPOrT SYSTeMComparative Fiscal Statement-Gross Revenues & ExpensesFiscal Years 2013-2012

OPerATIng revenueS FY2012* FY2013* % CHAnge

Airline revenues

Scheduled Carrier Landing Fees 9,266,975 6,904,626 -25.49%

Non-Scheduled Carrier Landing Fees 1,570,581 1,054,829 -32.84%

Terminal Building Rentals 16,550,453 15,979,398 -3.45%

FIS Space Fees 1,562,989 1,926,746 23.27%

Ramp Fees 2,728,096 2,788,155 2.20%

Baggage Handling System Charges 2,438,722 1,547,663 -36.54%

Passenger Loading Bridges 297,011 194,997 -34.35%

City Gate Fees 1,118,592 1,221,634 -9.21%

Subtotal Airline revenues 35,533,419 31,618,047 -11.02%

non-Airline revenues

Concession Contracts 18,603,922 18,698,313 0.51%

Parking Fees 19,999,670 20,060,853 0.31%

Property Leases 7,533,494 7,632,686 1.32%

Stinson Airport 372,843 343,983 -7.74%

General Aviation Fuel 597,077 599,487 0.40%

Interest Income 211,455 348,876 64.99%

Other Revenues 901,456 1,132,886 25.67%

RON Fees 977,584 885,295 -9.47%

Subtotal non-Airline revenues 49,197,771 49,702,379 1.03%

Transfer Fron Other Funds 5,432,543 8,003,233 47.32%

Subtotal non-Airline revenues 54,630,314 57,705,612 5.63%

TOTAl grOSS revenueS 90,163,733 89,323,659 -0.93%

$ $

$ $

$ $

$ $

$ $

14

Gross revenues for FY 2013 totaled $89,323,659, a decrease of $840,074 or .93% when compared to the prior year. The decrease is attributable to several factors. Airline revenues decreased by $3.9 million or 11.02%. This is primarily a result of the change in the Transfer From Other Funds ($2.6 million) which is applied to reduce airline fees for the prior year debt service coverage refund and a Competitive Credit Allocation, as well as the settlement of the FY 2012 rates and charges. The annual settlement is based on actual expenditure, revenues and unit charges compared to the amounts budgeted and resulted in a reimbursement due to overcharges in FY 2012.

Additionally, FIS revenues increased by 23.27% or $363,757 due to an increase in international deplaned passengers. Baggage handling system (BHS) fees were lower in FY 2013 because the City turned over the BHS to the consortium in February 2012. FY 2012 had a partial year of the maintenance paid by the City and a partial year by the Consortium. In FY 2013, the City only charged the airlines for electricity and administrative costs allocated to the BHS.

The Non-airline revenue excluding the Transfer From Other Funds increased by $505,251, or 1.03% while the Transfer From Other Funds, previously discussed, increased by $2.6 million, or 47.3%. The increase of 25.80% or $232,614 in the Other revenues category is due to new revenues from Common Use charges for non-signatory airlines. Concessions, property lease and parking revenues were on target for the end of FY 2013.


15

SAn AnTOnIO AIrPOrT SYSTeMComparative Fiscal Statement-Gross Revenues & Expenses

OPerATIng & MAInTenAnCe eXPenSeS FY2012* FY2013* % CHAnge

Fire & Rescue 4,694,290 4,314,351 -8.09%

Parking 3,541,257 3,698,270 4.43%

Stinson Parking 658,596 723,107 9.80%

Administration 12,081,007 14,224,694 17.74%

Facilities Maintenance 8,617,127 8,322,856 -3.41%

Security 6,272,464 6,787,156 8.16%

Operations 1,280,662 1,328,252 3.72%

Environmental Stewardship 528,018 717,568 35.90%

Airport Safety/Wildlife Programs 454,582 472,368 3.91%

Airside & Landside Maintenance 2,970,794 3,651,151 22.90%

Custodial & Terminal Services 4,994,179 5,343,822 7.00%

Fleet Maintenance 955,770 1,406,806 47.19%

OPerATIng & MAInTenAnCe eXPenSeS $ 47,048,746 $ 50,987,401 8.37%

neT revenueS $ 43,114,987 $38,336,258 -11.08%

Total expenditures increased by $3,938,655 or 8.37% for FY 2013. The Administration category increased due to the purchase of capital machinery and equipment that was deferred from prior year and an inclusion of a charge of $1.7 million for Other Post Employment Benefits (or OPEB), which had not been charged in the past. In addition, marketing and advertising expenses increased for the airline incentive program. The rest of the increase in expenditures is attributable to changes in certain

scheduled line-items such as procurement, IT, insurance and other fees charged by City department that provide internal services.

Overall, gross revenues exceeded operating expenses and resulted in net revenues before debt service totaling $38,336,258. Net revenues are used to pay debt service and to fund Airport System Capital Improvement Projects.

* Fiscal years are from October 1 through September 30


$0.00 $2.00 $4.00 $6.00 $8.00 $10.00 $12.00 $14.00

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

OPERATING EXPENDITURES PER EPAX

0 500,000 1MM 1.5MM 2MM 2.5MM 3MM 3.5MM 4MM 4.5MM

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

ENPLANED PAX

4,104,021

4,094,391

4,057,221

3,995,323

3,934,484

4,166,452

4,008,063

3,980,306

3,637,603

3,422,794

$12.42

$11.49

$10.96

$9.98

$10.10

$9.98

$8.13

$7.40

$7.26

$7.06

$- 5MM 10MM 15MM 20MM 25MM 30MM 35MM 40MM

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

AIRLINE COST

$31,618,047

$35,533,420

$37,716,960

$22,479,217

$21,168,228

$20,648,838

$13,476,662

$12,176,330

$13,444,552

$14,740,585

$- 10MM 20MM 30MM 40MM 50MM 60MM 70MM

NON-AIRLINE REVENUE

$57,705,612

$54,630,313

$45,571,846

$41,566,672

$41,012,105

$44,539,050

$43,205,785

$40,609,263

$33,736,138

$30,023,262

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

AIRLINE COST PER EPAX

$- $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $8.00 $9.00 $10.00

$7.70

$8.68

$9.30

$5.63

$5.38

$4.96

$3.36

$3.06

$3.70

$4.31

$0.00 $2.00 $4.00 $6.00 $8.00 $10.00 $12.00 $14.00 $16.00

NON-AIRLINE REVENUE PER EPAX

$14.06

$13.34

$11.23

$10.40

$10.42

$10.69

$10.78

$10.20

$9.27

$8.77

$- 10MM 20MM 30MM 40MM 50MM 60MM 70MM 80MM 90MM 100MM

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

OPERATING REVENUE

$89,323,659

$90,163,733

$83,288,806

$64,045,889

$62,180,333

$65,187,888

$56,682,447

$52,785,593

$47,180,690

$44,763,847

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0%

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

NON-AIRLINE REVENUE PERCENTAGE TOTAL

64.6%

60.6%

54.7%

64.9%

66.0%

68.3%

76.2%

76.9%

71.5%

67.1%

$0.00 $5.00 $10.00 $15.00 $20.00 $25.00

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

OPERATING REVENUE PER EPAX

$21.76

$22.02

$20.53

$16.03

$15.80

$15.65

$14.14

$13.26

$12.97

$13.08

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

PARkING REVENUE PER EPAX

$4.89

$4.88

$4.76

$4.30

$4.20

$4.14

$4.18

$3.84

$3.60

$3.34

$- 10MM 20MM 30MM 40MM 50MM 60MM

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

OPERATING EXPENDITURES

$50,987,401

$47,048,746

$44,460,164

$39,873,764

$39,743,093

$41,585,794

$32,583,696

$29,471,313

$26,411,104

$24,164,078

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $1.60 $1.80

Fy2013

Fy2012

Fy2011

Fy2010

Fy2009

Fy2008

Fy2007

Fy2006

Fy2005

Fy2004

RETAIL CONCESSION REVENUE PER EPAX

$1.65

$1.60

$1.50

$1.46

$1.40

$1.44

$1.51

$1.37

$1.29

$1.34

16


17

As an advocate for small, minority and women-owned business participation in its contracting opportunities, the City of San Antonio Aviation Department is committed to supporting an environment that strives to level the contracting playing field by promoting the utilization of certified locally-owned small, minority and women-owned businesses and Disadvantaged Business Enterprises (or DBEs) in airport projects. The Aviation Department‘sSmall Business Division advocates and promotes meaningful participation by underutilized groups in the procurement process.

Small Business economic Development Advocacy (or SBeDA) ProgramThe Aviation Department performs SBEDA (a city program) outreach to ensure opportunities are available for locally-owned small, minority, and women-owned business enterprises to compete for airport contracts. During fiscal year 2013, City Council awarded five San Antonio Airport System contracts totaling $121,240,439.63 with SBEDA Program participation. Of note, during fiscal year 2013, 13% of City contract dollars that went to certified SBEDA firms were for Airport projects.

Disadvantaged Business enterprises (or DBe) ProgramEvery year, the City of San Antonio receives Federal Aviation Administration (or FAA) grants for eligible SAT construction and professional services contracts. For awarded contracts, DBE contractor participation included the following results during fiscal year 2013:

Airport Concessions Disadvantaged Business enterprises (or ACDBe) ProgramThe San Antonio Airport System works diligently to remove barriers through the participation of Airport Concessions Disadvantaged Business Enterprises (or ACDBEs) in opportunities for concessions at our airport, and creates an environment where certified ACDBEs can compete fairly. For fiscal year 2013, San Antonio International Airport’s overall goal for concessions, other than car rentals, was 25%. At the end of the fiscal year, overall attainment was more than 51% with non-car rental attainment at 45% for newly implemented contracts.

aviation small business develoPment

Fiscal year 2013 DBE participation dollars exceeded the established DBE goal by 3.8%. This type of progress is the result of pro-active outreach efforts by Aviation‘s Small Business staff.

AIrPOrT OPPOrTunITIeSfor small businesses

TOTAL FAA GRANT ASSISTED CONTRACTS $30,229,541

TOTAL DBE CONTRACTS AWARDED $4,780,921

PRIME DBE CONTRACTORS $600,000

NON-PRIME DBE CONTRACTORS $4,180,921

SAT – DBE GOAL 12.0%

TOTAL ACTUAL PARTICIPATION OF DBE CONTRACTORS 15.8%


Aviation employees

Angela AcostaKenneth AdameManuel AdamesAntonio AguilarChristopher AldrichJordan AlecEdward AlfordDustin AllingerCarlos AlonsoDesiree AlonzoDanny AlvarezMarisol AmadorMiguel AmadorChristopher AndersonKathy AndersonHector AragonJuan ArangoArturo ArispeJuan ArreolaDean BabcockMichael BaggettEvelynn BaileyJessica BalderasGerina BarreraPablo BarreraKenneth BarrettDaniel BarrientesRuben BarrosMatthew BassettJames BaswellHeather BeaversTeresa BermeaGerard BlancoJon BlanksCollis BooneLisa BriceJames BrownLisa BrownMichael BrozovicMichael BurkowskiMary CaballeroKimberly CabeMarcus CadenaMiguel CanoMartha CantuLuis CardenasGregorio CarrascoGregory CarsonShawnna CarusoJoe CasianoDanny Castaneda jrZoilo CastanoAngelita CastilloMichael CastilloMary CastroNora CastroRobertfred CervantesSantos CevallosStephanie Chapa

John ChaseDiana ChavezKao lin ChenLoyce ClarkCora ClayFrederick ClementsVirginia CobarrubiasJohn CogginsChristopher ColeKimberly ColemanDiane CookRamon CordovaSofia CoronadoConn CreswellCordelia CruzMarielena CruzJames CundiffAlma CunninghamVickie CurtisDarryl CurvinChieu DangGlen DavisMercedes DavisMaria De la cruzRobert De la garzaJody De la rosaPhilip De la rosaXavier De leonGerardo De los santosModesto De los santosRoxanne Del castilloDaniel DelgadoDaniel DelgadoFrancisco DelgadoShana DeweyMark DiamondAlba DiazErnest DiazSteven DiazLinda DicksDebra DrewMonica DuckLynia ElmoreEllen ErenbaumRosa EsparzaHector EspinozaDorothy EstradaCornell EvansMayra FarfanPatricia FayadhJoel FernandezMelisa FiorelliJohnny FisherFrancisco FloresReynaldo FloresRicardo FloresChristina FoleyJudy FordyceDenise FosterNicole FowlesDawson FrankEric FubaraHenry Galindo

John GalloAlejandro GarciaCarlos GarciaFelipe GarciaFrank GarciaJoe GarciaJose GarciaMaria GarciaMichael GarciaIrma GardnerSusan GarrisonEusebio GarzaGloria GarzaLaila GarzaSandra GarzaLouis GaticaGeorge GaviaKarl GeyerRoland GloriaRobin GoddardSara GoffJose GomezMartin GomezMichael GomezSandra GomezJoseph GonzalesPete GonzalesBetty Garcia GonzalezEdvin GonzalezJorge GonzalezJuanita GonzalezAmalia Gorena-bullisRichard GriffinLeonor Grimaldo-hargisMaryalice GuedeaYvette GuerraMatthew HahnBryant HallCynthia HallmarkFostyr HarkinsSharron HarrisWalter HaynieAgustin HernandezMaria HernandezMario HernandezMichael HernandezNestora HernandezRoger HernandezAntonio HerreraEdward HerreraCarmen HillBarbara HitchcockRichard HocottRebecca HoranClarence HoustonJanet HowardRobert HughesLiqun JinJames JohnstonRobert JollyRobert JonesRoland JuarezAutumn Jungman

Eric KaalundCraig KehlerKathy KernsDonald KisselburghCurtis KlaernerDean KlossJohn KokeshLisa KuykendallIsabelo LaboyBrandon LaskowskiJose LedesmaJose LedesmaRichard LedezmaBrian LegacyJoel LeslyDwight LevyDee LimAlfred LiraChristopher LongAlfonso LopezAndres LopezNicolas LopezRaymond Lopez jrMarcus MachemehlGregory MaggardTamera MarberryMorris MartinSuzanne MartinChalene MartinezDaniel MartinezJesse MartinezJuan MartinezLinda MartinezMark MartinezRobert MartinezRosa MartinezDaniel Martinez de EscobarMaria MataFlacia MayesDustin Mc cloudMark MccarthyRichard MccumbersRene MedranoSteve MeineckeMichael MejiaJose MenchacaJesse MendezGabriel MercadoJordan MergeleShawn MesserSteven MilburnFrank MillerSamuel MirandaYvonne MirelesMaria MontanaJohnny MoralesJose MoralesJulio MoralesMelissa MorenoStan MotzOfelio MunizJuan MunozMark Nava

Timothy OkrongleyAngel OlivaresCarlos OlivaresCatherine OlukotunLydia OrtegaMucia OrtizDavid OzunaFrank PadillaRussell PadillaRobert ParisRaymond ParrishPatrick PattonRaymond PeralesArnulfo PerezGina PerezPeter PershaThomas PetschJackie PlataJerry PlochMichael PlochMichael PollogNathaniel PolsgroveGeorge PonceKenneth PowersBarbara ProssenArthur RamirezClaudia RamirezIrene RamirezLouisa RamirezLuis RamirezRaul RamirezRicardo RamirezVeronica RamirezMaricela Ramirez-GarciaDavid RamosJose RamosJose RamosRosalinda RamosRaul RangelGabriella RauschuberJames ReaDavid Earnest ReedRichard ReevesChristopher ReiningerSylvia RendonDavid ReyesSandra ReyesSofia ReynaRicardo RiveraMichael RiversJason RoberdsShameka RobertsErnestine RobinsonAndres RochaRyan RochaAbel RodriguezArmando RodriguezCipriano RodriguezHenry RodriguezIrma RodriguezJohanna RodriguezMark RodriguezMichael Rodriguez

STAFF AnD COMMunITY vOlunTeerS

18


Timothy OkrongleyAngel OlivaresCarlos OlivaresCatherine OlukotunLydia OrtegaMucia OrtizDavid OzunaFrank PadillaRussell PadillaRobert ParisRaymond ParrishPatrick PattonRaymond PeralesArnulfo PerezGina PerezPeter PershaThomas PetschJackie PlataJerry PlochMichael PlochMichael PollogNathaniel PolsgroveGeorge PonceKenneth PowersBarbara ProssenArthur RamirezClaudia RamirezIrene RamirezLouisa RamirezLuis RamirezRaul RamirezRicardo RamirezVeronica RamirezMaricela Ramirez-GarciaDavid RamosJose RamosJose RamosRosalinda RamosRaul RangelGabriella RauschuberJames ReaDavid Earnest ReedRichard ReevesChristopher ReiningerSylvia RendonDavid ReyesSandra ReyesSofia ReynaRicardo RiveraMichael RiversJason RoberdsShameka RobertsErnestine RobinsonAndres RochaRyan RochaAbel RodriguezArmando RodriguezCipriano RodriguezHenry RodriguezIrma RodriguezJohanna RodriguezMark RodriguezMichael Rodriguez

Monica RodriguezRodrigo RodriguezJohn RomeroCheryl RowellPatricia RuizSusan Saint CyrRene SalasRoberto SalazarDiana SalcedoDavid SalinasRobert SalluceEva SamaniegoTania SanchezAlbert SandovalElia SandovalMark SandovalFelix SanjuanAdolfo SanmiguelJuan SaucedoBrian SchuetzeJarrard SecrestCandyce SelbyTerry ShaderGregory ShadrockMargaret ShannonEddie ShearCarol SimingtonJohn SimsDouglas SingletonDouglas SmithLinda SmithRaymond SmithAmar SoojhaiSteven SouthersBrandon SpearsDebra StephensMark SuehsEdward SustaitaRussell SwosinskiGuadalupe TalamantezSergio TalamantezRoger TamezDavid TorresEdward TorresJuan TorresMary TorresOscar TovarBarbara TrevinoJavier TrevinoMichael TroutmanPaul TschirhartEugene UlbrichJoel UrdialesRobert UrrabazoRichard Van hellenRobert VanburgBaldemar VargasHector VasquezDavid VelaCatalina Velez-WatsonErnesto VeracruzSusan VillalobosMichael Villanueva

Nelson VillegasArely Viveros AldanaJanis VogtLatrecia Vrooman-HamiltonBrian WalshWynetta WarrenAnthony M WeaverRussell WeinmanJoyce WiatrekValarie WilliamsJames WingatePatricia WoitenaGeorge WoodWilliam WrightKathy YehlTonia YoungChristopher YzaguirreCharles ZahnMaria De Lourdes Zamora-ChavezAndrew ZapataAlejandro ZavalaHector ZavalaMichael Zehr

Airport Ambassador volunteers

Beverly Adkins Mickey AmackerEdna AmecucciJim BaseyJo BaseyJim BeachRudy BeltranAvis BerghJerry BerghBob BlairJose Bonilla Douglas BorenScharlotte BradleyGene BrandonLaura BraySylvia BrayeRebekah BustamonteBetsy CameronStuart CameronDee CanamarDiana CanavanMonica CarmonaTerri CarringtonDavid CastroVirginia CockeCristina De la GarzaJean DekunderJoe Delpero Kay Delpero Emil DeuckerBart DiazCarol DickusRandy Drum

Gordon DunkleyShelli DuttaRose Marie ElsnerElaine Etheridge Les FelpelVivian FelpelRoland FlowersJohn ForbesKeith FoxMarilyn FoxGloria French Hank GarciaMary Beth GardnerJacque GarnerBarbara GarrowJackie GeorgeBonnie GioielloJoe GonzalesLarry GoodmanPaulette GoodmanMeri-Beth GravesBJ GreenwoodRichard GroomesJerry GuebardAnnice GuentherSpencer GutzTeddy GutzSean HabinaHank HadigianSally HadigianBryan Hall Dot HamptonDottie HarrisonBill HarrisonJanelle HarshawJan HarveyJohn HeberlingWilma HeberlingJim HellingMarlene HessArthur Hill Carol Hoke Bennie HopperSophye HoppieLillian HotingJudy Huey Norma Jean Hurtado Carol InghamBill JadallahDan Jarvis Marilyn Jarvis Jackie JermersonCarol JohnsonMaggie JohnsonNancy JonesHenry JuarezJean Karren Peggy KeeseeLes KemplerGreg La HueKempler LeeLynne LeeLavelle Leinweber

Dora Lemon-VergaraGert Lewis Jerry LloydElaine LoehleinBarbara LoomisBecky LullGeorge LullSusan LunderyVirginia MabryKen MargolisPriscilla Marrah Billie MayJim McDonoughRuth McFarlandRichard MillerMary MillerJackie MitchellMeg MonksMichael MoranNancy OlanskyThelma ParkerPaul PattersonRose PerezSuzanne PowellChris PuckettJerry RankinGeneva RayDave RettingerGloria RobinsonKay RodgersOlive RoenJack RosenbergerCher RossAl RussomanoBryan Sagor Louise Sagor Rey SandovalFrank ScaliseMiguelita Scanio Beth SchottBrockell SchottMarsha Scott Fae SimmonsGary SimonsDebbie SinksChristina SmithDorothy SpencerPaul SrallaTemple SrallaEdna SteenJames StrayerRose SullivanBrenda TobeyBob TrottMargarethe Valois Claudia VargasDelia VegaDarryl VeldhuizenBob WalkerDebbie WalshBarbara WhisenantLarry WhisenantPat Williams

Mary WilkeGary WilkeRodney WilliamsAnthony WoodsGeorge WorkmanJanie Wyrwich Olen YarnellJennifer YoungJim YoungsonMolly Zembrowski

volunteersAirport Policing

Steven BrownColin CampbellLowell CorneliusJames DavidsonPaul DeeCleveland EdensVictor GarciaJoe GonzalesAnthony GrauzerEdward GreerDennis GurtnerMarilyn GurtnerJoyce HabinaJose IbarraHelen KeeseeElaine LoehleinLeo LorenzoGeorge LullRonald MartelPaul McCombsRichard MeuseSteve MolnarRalph PipesNancy SandersJames SheltonGary SimonsSichan SivStephen SpearEleanor SprowlGeorge StevensonDonald TaubertWilliam ThurstonIrene UgarteThomas VanDerhoofHubert VerschoyleCharlotte WarmowskiWilliam Weston

STAFF AnD COMMunITY vOlunTeerS

19


CITY OF SAN ANTONIOAVIATION DEPARTMENT9800 Airport Boulevard

San Antonio, Texas 78216-9990

Phone: 210-207-3450

Fax: 210-207-3500

Website: www.sanantonio-airport.com


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