Samsung and Fiberlink equip Philadelphia with powerful technology in their � ght against graf� ti vandalism.

We have received great support from Samsung and Fiberlink during our mobility

pilot. Both teams have been very responsive and very knowledgeable.– Francisco Galarza, Solution Architect

The Challenge

The City of Philadelphia Anti-Graffiti Team

Finding a more efficient graffiti reporting system

Eradicating graffiti vandalism on the streets of Philadelphia is the mission of the city’s anti-graffiti team. With support from city agencies, business organizations and community groups, crew members visit around 120,000 properties each year to report and remove graffiti as quickly as possible.

Peace Wall ©1998 City of Philadelphia Mural Arts Program/Jane GoldenPhoto ©2002 JackRamsdale.com. Used by permission.

In order to stay on top of graffiti removal, Philadelphia’s Community Life Improvement Programs (CLIP) needed a mobile device system to replace the crew’s inefficient “clipboard and paper” method of collecting data.

Their goal was to help field workers collect and report more accurate data, faster. This, in turn, would enable the administrative staff to enact a more data-driven strategy.

They also needed a cloud-based mobile device management system that enabled them to manage apps and data remotely.

It has been beneficial to the

users, to management, and to

the city and its residents.

The Solution

The Results

Pairing functional devices with comprehensive mobile management

Smarter long-term strategy through more efficient real-time data

After analyzing their options for a mobility pilot with CLIP, Philadelphia chose the Samsung Galaxy Note® 3 smartphone, based on quality, price point and, more importantly, the capability to run an ESRI-built app used for collecting and reporting data in the � eld.

Instead of � lling out paper forms, workers could now enter data directly into their phones. The easy-to-use S Pen™ allowed them to work quickly—even with gloves. They could also use their smartphones to take photos and get GPS information. Workers were already using smartphones in their personal lives and liked how familiar smartphones felt.

In addition, Samsung partnered with trusted enterprise mobility management (EMM) expert Fiberlink to meet the team’s need for remote device management. MaaS360® by Fiberlink delivered capabilities including remote apps push, remote upgrade, remote lock, encryption, remote wipe, password management and the ability to lock a device down to one app.

Together, Samsung and Fiberlink’s MaaS360 rolled out a new mobile device management system for the City of Philadelphia’s anti-graffiti team that greatly increased efficiency and productivity.

REDUCED MANUAL EFFORTCrew workers are equipped with Samsung Galaxy® smartphones so they can quickly capture and enter data on the streets, eliminating extra paperwork.

INCREASED WORKER ACCOUNTABILITYThe new smartphones also allow crew members to track their work more accurately through before and after photos. Plus, the ESRI-app mapping technology keeps off-site administrators in the loop about where work is being done at any given time, while Fiberlink’s MaaS360 lets them manage the data and apps remotely.

IMPROVED DATA-DRIVEN STRATEGYWith more efficient real-time data, managers and program directors can easily pinpoint locations where the most crimes are occurring, ultimately driving smarter decisions and plans for the future.

©2015 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Galaxy Note, S Pen, SAFE and Samsung Knox are all trademarks of Samsung Electronics Co., Ltd. Other company names, product names and marks mentioned herein are the property of their respective owners and may be trademarks or registered trademarks. Screen images simulated. Appearance of device may vary. SAFE (Samsung For Enterprise) is a mark for a Samsung device tested for security and specifically configured with enterprise use in mind. For information about Samsung’s SAFE program and the security solutions tested with a SAFE device, please refer to www.samsung.com/us/safe. This is not an endorsement or recommendation by Samsung Telecommunications America, LLC, Samsung Electronics Co., Ltd. or any of their affiliates of any third-party products or services. Please conduct your own due diligence on the third-party solution providers.

Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW, SAMSUNG ELECTRONICS CO., LTD., SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND THEIR AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS THE “SAMSUNG ENTITIES”) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, INTEROPERABILITY OR NONINFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE DEVICES AND APPLICATIONS TESTED WITH SAFE DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE DEVICES OR APPLICATIONS TESTED WITH SAFE DEVICES.

In addition, information technology security protection will be affected by features or functionality associated with, among other things, the email platform, master data management and virtual private network solutions selected by the software provider, solution provider or user. Choice of an email, master data management and virtual private network solution is at the sole discretion of the software provider, solution provider or user, and any associated effect on information technology security protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited warranty, please refer to www.samsung.com/us/safe, available on the web and where Samsung smartphone and Galaxy Tab devices are sold.

Previously, if they wanted to do any

sort of data analysis of their work,

they had to use spreadsheets.

– Francisco Galarza,Solution Architect

– Tim Wisniewski, Chief Data Officer