sample technical overview of services
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10707 Corporate Drive Suite 162
Stafford, TX 77477
281.277.0567
Executive Summary1111
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3333 Benefits of Éclat
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SAP Services
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Industry Expertise
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Siebel Managed Services
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AGENDA
Recruitment Process
Oracle & PeopleSoft Service Offerings
8888Client Overview
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Executive Summary
The ÈCLAT founding purpose- of providing Quality Services and Products within the field of Information Technology- that are cutting edge and add Value and Integrity to not only our Industry but to our Clients and their successes as well. We are a debt free and privately held company; with a Senior Management Team having more than 60 years of combined industry Experience and Education in Information Technology; our focus is Niche and Proprietary. We are a company of diversity, a Minority Owned and Small Business Enterprise, and are registered within the Contractors Central Registry.
ÉCLAT provides advanced Information Technology Solutions, Staffing Augmentation, and Professional & Consulting Services to a host of Corporate Clients in the Energy, BFSI, Life Sciences, Healthcare, Telecom, Manufacturing, Technology, Retail & Distribution, and various Federal, State, and Local Government Agencies- across crucial markets.
Our Service Offerings encompass the entire spectrum of Application Development as well as Management Outsourcing, Business Intelligence & Data Warehousing, Infrastructure Management & Production/Operations Support, ERP & CRM Services, Enterprise Application Integration, Quality Assurance Services and Web Applications. We are Certified/Business Partners of Oracle, Microsoft, and IBM. Our competencies are broad-based: in Oracle/PeopleSoft- Siebel, SAP, Microsoft/SharePoint- .NET, and Java; specializing in those Systems through which we partner.
Our Staff and Recruiters work with various VMS and MSP- complimented by the many times that ÈCLAT has been chosen to provide our Services through them.
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Industry Expertise
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Senior Management
Sales/Account Management
Recruiting
Support Staff
Legal
Our Highly Skilled & Professional Consultants
Cutting Edge Technology- Core & Emerging
Work Environment Promotes Career Development,
Stability & Personal Growth
Training & Certification Programs
Retention, Successful Assignment Completion Incentive Program
Reliability and Prompt Service
Reputation
Established & Stable Organization
Result of Building Lasting Relationships with Clients & Consultants
Capable of Recruiting both Locally & Nationally through Our Network of Offices
Benefits of ÉclatÉclat
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ECLAT &
Client Relations
Manager (CRM)
ECLAT
Recruiting Team
Candidate
Identification & Initial
Qualification
Detailed
Candidate Interview and
Qualification
Formal
Presentation for
Consideration
Present
Candidates for Initial
Review
Candidate
Presentation
ECLAT
CRM Candidate Final Review &
Qualification
Review & Select
Candidates for Detailed
Interview Process
Candidate
Qualified?
Candidate
Qualified?
Candidate
Qualified?
Candidate
Qualified?
• Technical Skills Assessment
• Availability• Communication Skills
• Pay Rate Expectations
• Detailed Work History Review
• Detailed Technical Skills Review• Reference Checks
• Background Checks
Yes
Confirm
Position Skills & Experience
Requirements
Yes
Yes
Client
Yes
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Oracle Fully Integrated- Global Application
FinancFinancee
WORKFLOWWORKFLOWWORKFLOWWORKFLOW
CUSTOMER RELATIONSHIPMANAGEMENT
SUPPLY SUPPLY CHAIN CHAIN MANAGEMENTMANAGEMENT
MANUFACTURINGMANUFACTURING
FINANCE
PROJECTS
HUMAN RESOURCES
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PeopleSoft Service Offerings
Human resources/Payroll Financial Sys-Accounts PayableFinancial Sys-Accounts Receivable CRMGeneral -overall
Project Management.Enterprise Architecture.Functional Consulting.Technical Consulting.
Onsite and remote post-implementation.Remote technical support Remote system/DB MGT. Application maintenance•Patches and Tax Update •Application Service
Technical analysis,Design,DevelopmentTesting, Implementation Post implementation support
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Technical Support Application Management
AdministrativeSupport
Monitor & maintain server processes and performance
System Administration -Workflows- AMgr-OV’s-PDQ’s etc.
Monitor & maintain interfaces, extracts, & integration processes
Respond to & resolve Siebel application problems
Apply Siebel patches and updatesComplete small enhancements-punch-list requests
Assess new patches and new releases
Assess application changes being considered
Perform DEV- QA -PROD migrations
Weekly status reports
Documented feedback on all logged issues
Monthly reporting of performance against SLA metrics
Quarterly Customer Satisfaction Survey
Quarterly Senior Management meeting
Siebel Managed ServicesSiebel Managed Services
SAP Services
Implementation ServicesUpgrades , Migrations , Roll-outs Integration and Consolidation of SAP Systems SAP Testing , Performance Tuning and System Optimization Post Implementation Services Professional Services ( Due Diligence, Project Management & Staff Augmentation)
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Client OverviewS
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10707 Corporate Drive Suite 162
Stafford, TX 77477
281.277.0567