(MALAYSIA)

I n n o v a t e R e l i a b l e

S u c c e s s f u l

™

Professional Training Provider (Skills

Upgrading)

Best Brand in Services Management Training

The BrandLaureate

SMEs Awards 2009

ABOUT US

Established in 1997 and with 15 years of enriching training and consulting experiences, IRS Training SB has proven that it has the capability to deliver professional Creativity & Competency based trainings and consulting services to individuals and corporations. Over the years of operation, IRS has build up a knowledgeable network with reputable international organisations, and manages a pool of industry experts in their own �eld to produce quality and world-class training, research, consultancy and training publication in order to meet the ever-growing needs of our clients.

As a testament for its e�ort in consistently providing and delivering quality training programmes and for continually adopting systematic methods of developing training curriculum and programmes, IRS won the coveted Minister of Human Resource Award 2012 - Malaysia.

OUR OPERATING VALUES � Innovative and creative in building a continuous learning organisation � Reliable, quality focus and generating mutual relationships amongst

people � Success in building the solid foundation for growth and advancement

HRDF 2012 Human

Resource Minister Award

Human Resources Development Fund

(Malaysia)

Department of Skills Development

(JPK, Malaysia)

Your Creativity & Competency Training Specialist

Malaysia Indonesia Australia Thailand Vietnam

Middle East -still growing

PRO DUC T DIV ISIO N publishes all-in-one cost e�ective Train-the-Trainer Packages and certi�es trainers with license to use these packages. It even published books written by our Principle Consultant, Dr Alex titled EDB Methods - Application in Malaysian Context and Want to Stay Ahead - How to Create a Creative Thinking Organisaton.

C O NSULTING DIV ISIO N provides a unique web-based assessment service of Creative Process Inventory (CPI), Lateral Thinking Techniques (LTT) and Organisational Creativity (OC) plus consultancy services for Competency based Training Needs Analysis (TNA). IRS is also specializing in setting up training centre, learning academy for initial set up, designing of curriculum, training or trainers to training system.

TRA INING DIV ISIO N specialises in internationally renowned creativity courses of Edward de Bono's Thinking Systems™, ie. Six Thinking Hats ® , Lateral Thinking™, Power of Perception™, Simplicity™ and Six Value Medals™.

In addition, is equipped to deliver internationally accredited programmes such as Lego® Serious Play™ Training Methodology, Game Storming and also courses under the Australian Quali�cation Framework namely Workplace Training & Assessment in Retail, Frontline Management in Business , Cert IV in Training & Assessment and Cert IV in HR. The division is also capable to deliver Certi�cation in ROI Methodology.

Our Partners

IRS TRAINING is a registered and authorised Training Provider . � Registered Training Provider with Pembangunan Sumber Manusia Berhad —No. 0281 Class A � Registered “Professional Training Provider” (PTP) with SME Corp. Malaysia � Registered as Accredited Centre (PB L02279 - Pusat Bertauliah) with Department of Skills Development

(JPK), Malaysia � Authorised Representative of Edward de Bono’s Thinking Systems™ for Malaysia � Authorised Provider for Certi�cate IV in Training & Assessment (Australia) � Authorised Provider for Frontline Management in Business and Retail (Australia) � Authorised Facilitator for LEGO Serious Play Training Methodology for Asia � Authorised ROI Institute for Malaysia and Asia

OUR VISION We strive to be the renowned Competency and Creativity &

Innovative learning, training and consultancy in Malaysia

OUR MISSION We strive to be a specialist in the provision of Competency Learning and Creativity & Innovative Learning programs, research, consultancy and publication to all corporate clients and individuals

in Malaysia and Asia Paci�c region.

Malaysia

Indonesia

Australia

Thailand

Vietnam

Middle East -still growing

TRAININGS, PRODUCTS & SERVICES

A. CREATIVITY & INNOVATION SERIES

de Bono’s Six Thinking Hats® Method

de Bono’s Lateral Thinking ™ Applications

de Bono’s Power of Perception™

de Bono’s Simplicity™

De Bono’s Six Value Medals ™

Creativity & Lateral Thinking™ for Corp. Managers

Creative Thinking Organisation

Creative Problem Solving

Tools for Creativity

LEGO®

Serious Play ™ Training Methodology

GameStorming

B. QUALITY & OPERATIONAL SERIES

Total Quality Management

Total Productive Maintenance

Managing Projects Effectively

7 QC Tools

Advance 7 QC Tools

5’S Housekeeping Strategies

Technical Problem Solving

Innovative and Creative Circle Group

C. LEADERSHIP & MANAGEMENT SERIES

Frontline Leadership

High Performance Team

Problem Solving Skills

Interpersonal Skills

Working in a Team Effectively

Retail Management Strategies

Making Change Happen

Brand Equity and Positioning

D. HR DEVELOPMENT SERIES

Certificate IV in Training & Assessment (Aust.)

Certificate IV in Human Resources (Aust.)

On the Job Training for Instructors

On the Job Training for Managers

Train the Trainer (PSMB)

Evaluation on Effectiveness of Training (PSMB)

Training and Development

Training Needs Analysis for non-HR Executives

ROI Certification for HR and Learning & Development

Certification in Vocational Training Officer (I-031-3 (JPK)

E. ACCOUNTING & FINANCE SERIES

Finance Management for Non-Financial Managers

Accounting & Finance for Non-Finance Manager

Value Based Cost Management System

Budgeting and Implementation

F. RETAIL OPERATIONS

Inventory Planning for Retail Stores

Merchandise Planning

Retail Stores Design & Display

Retail Customer Service

Retail Entrepreneur

Retail Sales Development

G. CUSTOMER RELATION & MARKETING SERIES

Certificate IV in Business (Frontline Management)

Customer Service Skills

Negotiation Skills - Creating & Retaining Customer

Fundamental Selling Skills

Effective Sales Strategies & Expanding Your Market

IRS TRAINING

IRS PRODUCTS IRS SERVICES

OUR LIST OF CLIENTS (BY INDUSTRIES)

Since 1997, IRSSB has provided training and consultancy services to corporations in various industries.

Here is a partial list of our valued clients’ industries:

Logistics / Freight Forwarders and Airlines Maritime Training Centres

Petro-Chemicals and Oleochemicals Silicon Industry

Telecommunications Electronic Payment

Semiconductors FMCG

Wafer Fabrication Industry Skills Development Centres

IT Components Car Manufacturers

Hotels & Resorts Colleges & Universities

Local & International Banks Cable Networks

Rubber Industry Electrical Parts & Components and others

IRS TRAINING SB (445126-P) 3-7 Subang Business Centre, Jalan USJ 9/5Q, 47620 Subang Jaya, Selangor Darul Ehsan, MALAYSIA

Phone: +6.03.8024.1208 Fax: +6.03.8024.1203 Email: info@irs-training.com

www.irs-training.com |www.irs-trainers.com |www.facebook.com/IRS.Training

Training Needs Analysis (TNA)—Competency Based

Training Approach

Designing Competency Models

Designing Competency Standards

Designing Assessment Criteria & Tools

Developing Training Packages & Modules

Certification & Licensing of Trainers

Web-based assessment services of Creative Process

Inventory (CPI), Lateral Thinking Techniques (LTT) and

Organisational Creativity (OC) and others

PROFESSIONAL SKILLS SERIES—TRAINING PACKAGES

Creative Thinking Organisation / Skills

Customer Service Skills

High Performance Team

Frontline Leadership

Problem Solving Skills

Interpersonal Skills

7 QC Tools

5S Housekeeping

On the Job Training for Instructors

and more