salesforce services - sierra-cedar, inc.€¦ · as a salesforce.org premium partner since 2013,...

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Copyright © 2019 Sierra-Cedar, Inc. All rights reserved. Sierra-Cedar has helped 400+ colleges and universities with technology initiatives over the past 24 years. As a Salesforce.org Premium Partner since 2013, Sierra-Cedar has developed tools to help more than 50 colleges and universities with Salesforce projects. Sierra-Cedar’s Salesforce practice focuses almost exclusively on higher education and was the first Salesforce services provider to implement the Higher Education Data Architecture (HEDA) and the first Salesforce Premium Partner to implement SAL for a higher education institution. Sierra-Cedar is one of very few firms that offer capability with and commitment to the entire Salesforce suite, including Community Cloud, Marketing Cloud and Pardot, Sales Cloud, Service Cloud, Education Cloud (HEDA and Salesforce Advisor Link), and Einstein Analytics. Higher Education Service Offerings for the Student Lifecycle Sierra-Cedar’s implementation services leverage the Salesforce Education Cloud to help create a personalized student lifecycle journey. Our Salesforce Practice is distinguished by our consultants’ depth of experience across three critical areas: higher education business processes, the Salesforce and Marketing Cloud platform, and implementing the Connected Campus vision. Our consultants can help your institution maximize recruitment efforts and prospect engagement, improve student service and success, support ongoing constituent engagement and fundraising, and configure Salesforce to support Executive Education and Corporate relations. Salesforce Services I am continually impressed with the professionalism and expertise of the Sierra-Cedar team. They collected ideas from various departments across campus, helped prioritize expectations, and came up with a clear and cohesive plan to implement the wishes of so many parties. The end result was as promised, on time, and on budget. George Leventis Senior Programmer Analyst Furman University Sierra-Cedar was the partner we needed to make sense of Salesforce in the context of higher ed. They delivered within an immovable timeline dictated by executive leadership within scope and budget. The Interactions and territory assignment modules were game-changers for empowering our counselors to effectively recruit! Brandon Heise CRM Architect/Business Systems Analyst University of Wisconsin – Oshkosh Recruiting & Admissions Student Services & Advising Student Success & Retention Integration & Data Strategy Continuing & Executive Education Marketing Automation & Engagement Corporate & Community Relations

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Page 1: Salesforce Services - Sierra-Cedar, Inc.€¦ · As a Salesforce.org Premium Partner since 2013, Sierra-Cedar has developed tools to help more than 50 colleges and universities with

Copyright © 2019 Sierra-Cedar, Inc. All rights reserved.

Sierra-Cedar has helped 400+ colleges and universities with technology initiatives over the past 24 years. As a Salesforce.org Premium Partner since 2013, Sierra-Cedar has developed tools to help more than 50 colleges and universities with Salesforce projects. Sierra-Cedar’s Salesforce practice focuses almost exclusively on higher education and was the first Salesforce services provider to implement the Higher Education Data Architecture (HEDA) and the first Salesforce Premium Partner to implement SAL for a higher education institution. Sierra-Cedar is one of very few firms that offer capability with and commitment to the entire Salesforce suite, including Community Cloud, Marketing Cloud and Pardot, Sales Cloud, Service Cloud, Education Cloud (HEDA and Salesforce Advisor Link), and Einstein Analytics.

Higher Education Service Offerings for the Student LifecycleSierra-Cedar’s implementation services leverage the Salesforce Education Cloud to help create a personalized student lifecycle journey. Our Salesforce Practice is distinguished by our consultants’ depth of experience across three critical areas: higher education business processes, the Salesforce and Marketing Cloud platform, and implementing the Connected Campus vision. Our consultants can help your institution maximize recruitment efforts and prospect engagement, improve student service and success, support ongoing constituent engagement and fundraising, and configure Salesforce to support Executive Education and Corporate relations.

Salesforce Services

I am continually impressed with the professionalism and expertise of the Sierra-Cedar team. They collected ideas from various departments across campus, helped prioritize expectations, and came up with a clear and cohesive plan to implement the wishes of so many parties. The end result was as promised, on time, and on budget.

George LeventisSenior Programmer Analyst

Furman University

Sierra-Cedar was the partner we needed to make sense of Salesforce in the context of higher ed. They delivered within an immovable timeline dictated by executive leadership within scope and budget. The Interactions and territory assignment modules were game-changers for empowering our counselors to effectively recruit!

Brandon Heise CRM Architect/Business Systems Analyst

University of Wisconsin – Oshkosh

Recruiting &Admissions

Student Services &Advising

Student Success &Retention

Integration &Data Strategy

Continuing &Executive Education

Marketing Automation &Engagement

Corporate &Community Relations

Page 2: Salesforce Services - Sierra-Cedar, Inc.€¦ · As a Salesforce.org Premium Partner since 2013, Sierra-Cedar has developed tools to help more than 50 colleges and universities with

www.Sierra-Cedar.com ● 866.827.3786 ● [email protected]

Sierra-Cedar delivers industry-focused client success by providing consulting, technology, and managed services for the deployment, management, and optimization of next-generation applications and technology.

CRM Service OfferingsSierra-Cedar assists institutions with the development of strategic roadmaps for their enterprise initiatives. Our team works with your institution’s business and IT stakeholders to understand integration requirements and change management needs, and makes design and strategy recommendations to support your project goals. Our consultants evaluate your current organizational setup and work with you to deploy a Salesforce configuration that supports your institution’s unique and ongoing business needs.

24+Years ServingColleges & Universities

150+Salesforce forHigher EducationImplementations

400+Higher EducationClients

2,000+Higher EducationProjects

The Sierra-Cedar team was a true partner in helping us implement Salesforce. Their Salesforce expertise and project guidance allowed the Highway Technician Certification Program to streamline and automate many manual processes. These efficiencies have created new standard operating procedures for our daily tasks and set a foundation for future process innovation.

Jodi Pluemer Director, HTCP

University of Wisconsin-Platteville

Arizona State University has embarked on an enterprise-wide roll out of Salesforce as our Constituent Relationship Management (CRM) system. With Sierra-Cedar as our consulting partner, ASU has, in a relatively short amount of time, enabled graduate student recruitment across several disciplines with integrated knowledge-base articles and case management.

Roger LurieFormer Executive Director, Enrollment Services

Information Systems DevelopmentArizona State University

Strategy, Roadmap &Discovery

Org Health Checks &Assessments

Integration Strategy &Architecture

Quick Start/AcceleratedImplementation

Marketing Cloud &Pardot

Custom TechnicalSolutions

Staff Augmentation/Managed Services