sales training spotlight; why business owners can’t teach an old dog new tricks
TRANSCRIPT
Why Business Owners can’t "Teach an Old Sales Dog New Tricks"
By Peak Performance Training and Development
Providing CEO's, Presidents and Business Owners with Executable Strategies that
Target the Problems Inherent in Sales, Sales Management and Sales Recruiting
Visit www.peakperformancesalestraining.us or call us direct at 866-816-0991
Why Business Owners can’t "Teach an Old Sales Dog New Tricks"
Many Business Owners we speak to seem to have a common problem, or theme that comes across when we first
meet with them. Their frustration with having to go over the same sales issues and obstacles that impede their
company’s growth, with the same sales people continually. By the time we speak to them they, have jumped to the
conclusion that you “Cannot teach an old dog a new trick”. Many Business Owners spend the majority of their time
pulling their hair out over why certain people just won’t deal with certain objections, hold margins, fail to call at the top,
or over those, who simply don’t call at all! Regardless of management’s approach to rectifying the problem; whether
through motivation, coaching, new techniques or financial bonus structures, the results, or lack thereof, can often be
attributed to a number of factors.
How much time and energy do you invest into sales people who fail to change their approach or your bottom line? Call
Peak Performance today at 866-816-0991 to discuss your options.
The primary reason certain sales people, regardless of the help or training they receive, do not apply their sales
knowledge translating their efforts into sales productivity is because of Subconscious Filters. Subconscious filters
essentially allow us to assimilate what we like, what we agree with, what we are comfortable with, and what goes
along with the routine we have developed during the course of many years of doing what we do. Although sales
people may on the surface convey their understanding of why certain strategies or techniques are necessary, they
simply do not use them until and unless these subconscious filters are removed.
Why Business Owners can’t "Teach an Old Sales Dog New Tricks"
The Problems Associated with Subconscious Filters
While training individuals, regardless of their background or industry, we notice a common occurrence—we see heads nodding
in agreement or in disagreement at various points during training. We know that this overt expression of agreement and
disagreement is the manifestation of subconscious filters at work, allowing the individual to either “take in” or kick out”
strategies, methods or techniques.
How You Buy-Translates Into How You Sell: Mirroring the Purchasing Process
Another reason why sales people go through their career with certain sales related problems—such as long selling cycles,
failing to confront objections (leading to big pipelines and small bottom lines), call reluctance or failure to hold their price, is
because they mirror their own purchasing process. In other words, how you buy, translates into how you sell!
Are your sales people selling the way they buy? Are these buying habits translating into selling habits, directly impacting your
bottom line? Call Peak Performance today at 866-816-0991 for assistance on developing an action plan to combat these habits
and self-limiting beliefs, taking your company to the next level!
Case Study: The President of a local software company called us in recently because his group’s extended selling cycle was
adversely impacting their bottom line. Many Business Owners, Sales Directors, and unfortunately many in the sales training or
sales performance business would simply treat the symptom.
Why Business Owners can’t "Teach an Old Sales Dog New Tricks"
The symptom here is a long selling cycle. Most treat the symptom with techniques or strategies that usually will not
be utilized because of the subconscious filters and personal buying habits previously mentioned. While investigating
the problem we uncovered the buying process used by their sales manager contributed to the company’s problem.
One example that reinforced this belief was how the sales manager had purchased a new car. In questioning the
sales manager about how he went about the process of buying that vehicle he proudly told us he took seven months
and shopped 29 dealerships from Philadelphia down to Virginia! He meticulously gathered information and boy, did
he ever “think about it” prior to making his decision. He knew more about that vehicle than the plant that built it! How
many sales people have you known or currently have on board that are plagued by over-extended selling cycles?
Monday morning while he was back on the job in an actual selling situation he was faced with an information
gatherer who stated “I am simply looking”. The question here is how effective will this sales person be when
subconsciously he keeps telling himself “I would probably do the same thing”! Hence, the selling cycle within this
organization was out of line for two reasons that would override any coaching, motivation or training.
First and foremost the sales manager could not and would not do what was necessary because of the subconscious
filters which impeded his ability to adopt strategies or techniques that went against the routine he had developed and
had been using for years. And this unproductive routine was a direct result of his personal buying habits. Call us
today at 866-816-0991 to discuss viable options.