Your guide to what’s new inSage ACT! 2012

SageCover Extra

Looking for integration with your GmailTM?

Need to find customer information

quickly?

Want to access customer

information on the move?

Always writing notes

and ‘to do’ lists?

Sage ACT! 2012Gives you the answersAs part of your SageCover Extra membership, you receive automatic upgrades to the latest version of the Sage ACT! software. We have just released Sage ACT! 2012 so look out for your copy if you haven’t already received it!

Sage ACT! 2012 helps you to work smarter and faster so you have more time to focus on building strong and valuable relationships.

With improvements and new key features you will always have the important answers about your customers at your fingertips – no matter where you are. Armed with a complete picture of your customers’ needs, you can make important decisions with confidence and continue to grow your business.

Here’s a preview of some of the exciting new features included in your upgrade of Sage ACT!.

Jo BloodCompany Director

Posture People

“It’s vital to have a way of keeping track of customers and managing your relationship with them. We wanted to move away from managing our customers with a clumsy Excel spreadsheet and find a way to track

sales opportunities, create effective mailings, segment and select customers for specific marketing campaigns and be able to quantify their success.”

Sage ACT! helped Posture People

find the answers

Technical support0845 111 55 55

Account queries0845 111 66 66

Email supportsupport@sage.com

Web supportwww.sage.co.uk/support

Want to

new services? ACT!VATE

New Sage ACT! ConnectAccess up-to-date business and customer information from sage ACT! wherever you are. New sage ACT! Connect, is an online and mobile service that delivers your contacts and calendar to popular smartphones*, tablets such as iPads®, and your laptop via supported web browsers†.

With sage ACT! Connect, your contact details, notes, history, meetings, and activities are stored and backed up in the cloud. And not only will you have access to sage ACT! details but you can keep your Google® and Yahoo!® contacts in sage ACT! Connect too.

Plus as a sageCover Extra member you’ll receive this service for free**.

Also included as part of Sage Connected Services for ACT!:

Sage E-marketing for ACT!††

Sage Business Information Services for ACT!††

Manage your customers on the move

with Sage ACT! Connect

*supported smart phones: Blackberry®, Windows Mobile®, Android, **One user for 12 months (only available at point of purchase/renewal) †supported web browsers: Internet Explorer®, Google ChromeTM, Firefox®, safari††Additional charges apply

NEw Scratchpad – The virtual desktop notebookFree yourself from the clutter of sticky notes and scrap paper with the new sage ACT! scratchpad. Taking notes, writing to-do lists or quickly jotting something down is now easier and more reliable than using paper. With scratchpad you can avoid duplication or loss of important information and can quickly locate and prioritise work – ensuring all your notes are actioned. Plus, with just a few clicks you can push notes from scratchpad straight into sage ACT! creating activities and tasks and even assign them to people.

NEw Easy InstallationWith clear, simple steps, updates on what’s being installed and how long it’s going to take, setting up new sage ACT! 2012 means reduced interruption to your business. Importing information is also more straightforward and any import errors can be quickly resolved.

NEw Universal SearchFind information quickly and easily with our new powerful search tool. Universal search not only searches your sage ACT! database but also documents attached to contact records like Word or Excel® files. With handy filters and direct access to the results you want, Universal search makes searching 30% quicker than before.

NEw Google® Integrationsynchronise sage ACT! 2012 with GmailTM and Google® contacts and calendars to ensure you always have access to the information you need. When you send and receive emails from GmailTM, sage ACT! will keep a history so you have a complete picture of your communications with customers all in one place. Plus, if you can’t get an internet connection you can still view your GmailTM, contacts and calendar information through sage ACT!

IMPROVED Sage 50 Accounts IntegrationThe simple integration and synchronisation between sage ACT! 2012 and sage 50 Accounts 2012 means you can easily access complete up-to-date financial and contact information for every customer – all in one place. This helps you to import customer, supplier and product information quickly into sage ACT!, drill down and view detailed order and invoice information and convert sage ACT! opportunities to a sage 50 Accounts sales order or invoice.

Discover New Sage Connected Services for ACT!Sage Connected Services for ACT! gives you access to powerful business services without leaving your Sage ACT! software. This means it’s easy to find and manage your existing services, such as Sage E-marketing and Sage Business information Services or sign up to new ones, with no interruption to your business.

What’s new in

Sage ACT! 2012

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To register for the service call us on 0845 111 66 66

Priority Telephone Support: We’ll answer your calls as a priority.

Call Back: You can choose to have an expert call you back if we don’t answer in 90 seconds.

Remote Support: We can access your PC remotely to show you how to solve queries.

Email Support: When you email your queries and technical questions to our experts, you can read their answers in your own time.

Free Password Decode: Our experts can quickly and easily decode your password should the need arise.

Extra Business Support: Access our online library for practical advice on a variety of business topics.

Ask Sage: Need to know how to share your database over a Local Area Network? Or want to know how to safely back up your sage ACT! data? Ask sage, our online service, has over 6,000 answers to frequently asked questions about your software.

News and Information: Our solutions magazine brings you business news, information, time-saving hints and tips and the lowdown on business issues every quarter.

* Monday to Friday, Except Christmas Day, New Year’s Day and UK Bank Holidays

SageCover ExtraSageCover Extra gives you the confidence that your software is constantly up-to-date and that your business is benefiting from the very latest advice and expertise.

Don’t forget that you receive software upgrades as part of your SageCover Extra membership, so watch out for your Sage ACT! 2012 software arriving soon. Here’s a reminder of what else you receive as part of your SageCover Extra membership:

Contact Us:Call our UK technical support team on 0845 111 55 55 or for account queries call 0845 111 66 66

Email us at support@sage.com and our team aim to respond within 24 hours

Visit our support area online www.sage.co.uk/support

When you contact us, don’t forget to quote your sage ACT! account number so that we can put you through to the right person quickly

Layout Design Service: Give your software its own unique identity with our layout design service - £100 per layout (usually £395).

Report Design Service: Reports are a great way to measure the success of your business via sales and marketing - £100 per report (usually £395).

we’ve extended our opening hours for our SageCover

Extra members.Our lines are now open 8am-6pm*

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If you would like this information in an alternative format, please contact Customer Care on 0845 111 66 66 or email access@sage.com so we can consider your request.

sage (UK) Limited, North Park, Newcastle upon Tyne, NE13 9AAwww.sage.co.ukIf undelivered, please return to sage (UK) Limited, Doncaster DN55 1sG

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© sage (UK) Limited 2011 registered in England No.1045967 AA1195 08/11Information correct at time of print.