safran electrical & power corporate presentation · safran electrical & power customer...

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Twinsburg

Pitstone

Toulouse

Dubai

Shanghai

Singapore

Everett

Sarasota

Paris

2018

SAFRAN ELECTRICAL & POWER

CUSTOMER SUPPORT & SERVICES


SAFRAN ELECTRICAL POWER – COMPANY OVERVIEW

Safran Electrical & Power / November 2018 / Customer Support & Services2


WE MAKE IT MORE ELECTRIC

3

*EWIS: Electrical Wiring Interconnection Systems

*APU: Auxiliary Power Unit

*RAT: Ram Air Turbine

CONTACTORS

& CIRCUIT BREAKERS

EWIS*

CABIN & AVIONICS

VENTILATION SYSTEMS

SECONDARY

DISTRIBUTION

ELECTRICAL GREEN

TAXIING SYSTEM

STARTER GENERATOR

ELECTRICAL

BRAKING SYSTEM

BRAKE COOLING

SYSTEMEMERGENCY ELECTRICAL

POWER GENERATION (RAT*)

PRIMARY DISTRIBUTION

& CONVERSION

OPENING AND CLOSING SYSTEM

OF THE LANDING GEAR DOORS

MAIN ELECTRICAL POWER

GENERATION

APU* ELECTRICAL POWER

GENERATION

ENGINEERING

SERVICES

INTEGRATION

& CERTIFICATION

Safran Electrical & Power / November 2018 / Customer Support & Services


SAFRAN ELECTRICAL & POWER ORGANIZATION

4

EWIS

EURASIA

Wiring Services

EWIS

AMERICAS

Wiring Services

POWER

Equipment

& electrical systems

SAFRAN

ENGINEERING

SERVICES

Global engineering

solutions

SAFRAN

VENTILATION

SYSTEMS

Ventilation equipment

& systems OPERATIONAL

DIVISIONS

5



EWIS, POWER & SAFRAN VENTILATION SYSTEMS PRODUCTS

5

POWER DIVISION

AC/DCXGenerators

Ram AirTurbine

Integratedelectricalsystems

Power electronics

Electrical distribution

SAFRAN VENTILATION

SYSTEMS DIVISION

EWIS

DIVISIONS

Fans

Valves

Air/oilcooling

systems

Fuselages

Wings

Cabin

customization

Harsh

environment

applications



Safran Electrical & Power / November 2018 / Customer Support & Services6

CUSTOMER SUPPORT & SERVICES MISSION

2


LIFETIME PRODUCT SUPPORT

7

Regional proximity

On-time deliveries

Spares distribution

Technical support & training

Aircraft modification

Extensive repair capabilities



REGIONAL PRESENCE – BRINGING OUR EXPERTISE CLOSE TO YOU

8

CUSTOMER

SUPPORT

WAREHOUSE

MRO

AOG

Seattle

TwinsburgNew York

Miami

Paris

Toulouse

Dubai

Singapore

6major repair stations

in 4 countries

14customer support & sales

managers in 5 countries

24/7AOG services

3regions covered by field

services representatives

Sarasota

Pitstone

Guangzhou



ORGANIZATION – SE&P CUSTOMER SUPPORT & SERVICES

9

Vincenzo GUERRIERODirector of C2S Department

MARKETING & SALES

STRATEGY

Charlie ROYHead of Marketing & Sales

Strategy

SPARES SALES

MANAGEMENT

Steve EGERTONHead of Spares Sales

Management

AMERICAS

Jean-Marc MONTEIROHead of Regional Customer

Support & Sales

APAC

Nicolo ALBERTIHead of Regional Customer

Support & Sales

Alain BERGER (acting)

Director of Customer Services

Power

Emmanuel DORGET

Head of Customer Support

Ventilation

EMEA

Gilles RAIMBEAUXHead of Regional Customer

Support & Sales

MARKETING & SALES

MANAGERS

Thomas SAQUER

SPARES SALES

MANAGERS

Ryan MEYER

Rick ZABOROWSKI

CUSTOMER SUPPORT &

SALES MANAGERS

Angela MINGO

Gloria VASQUEZ

CUSTOMER SUPPORT &

SALES MANAGERS

Calson GUO (China)

Sam CHEONG

Luke HIGASHIDA

CUSTOMER SUPPORT &

SALES MANAGERS

Laurent BAYER

Gilles DEPROOT

Luca NICCOLINI

GSC

Luke HIGASHIDA



10

Dedicated

Technical Support

In-service Monitoring

Predictive Maintenance

ENGINEERING MATERIAL MANAGEMENT COMPONENT REPAIR

POWER CARE - INTEGRATED SERVICE SOLUTION TAILORED

TO THE OPERATOR NEEDS

Repairs, Modifications

& Upgrades

Soft Life Program

Warranty Management

Pool Access

Dedicated

On-Site-Stock

Initial Provisioning

Recommendations



CUSTOMER SUPPORT & SERVICES – CORE ACTIVITIES

11

OEM TECHNICAL KNOW-HOW

TECHNICAL

SUPPORTILS

TECHNICAL

PUBLICATIONS

CMM (available on line

at EIS and at any update)

Service Bulletins (SB)

Service Information

Letter (SIL)

ILS engineering deployed

all along program

development up to EIS

Technical response

to in-services issues

Expertise and on-site

assistance

Reliability & maintenance

overview

Retrofit engineering



CUSTOMER SUPPORT & SERVICES – CORE ACTIVITIES

12

ENHANCED EQUIPMENT SUPPORT

MATERIAL

MANAGEMENT

SPARES PROVISIONING

Optimized stock investment for Entry-Into-Service

Re-sized stock based on fleet changes and operations

Tooling

POOL MATERIAL ACCESSIBILITY

Advanced standard exchange services

Operational lease option

Guaranteed material availability

AOG SERVICES

3 main warehouses: Toulouse, Seattle & Singapore

3 AOG platforms (24/7): Paris, New York & Dubai

1 single point of contact for AOG requests

MRO SERVICES

OEM design office expertise

Quality of operations through wide regulations approvals

Global MRO network

High reliability and reduced TAT

Regulation capabilities: EASA/FAA/TCAC/CAAC

POWER CARE AGREEMENT

Long term contract

Predictable costs & budget

Flexible financial solutions: power by the hour/time

& material/fixed repaid fee

Modular services for specific solutions

Enhanced asset residual value

LOGISTICS

Door to door logistic

solution can

be integrated

MATERIAL

MANAGEMENT

MAINTENANCE

SERVICES



ATA 29

ATA 32

ATA 36

ATA 70

ATA 71

ATA 75

ATA 21

ATA 24

ATACHAPTER

APPROVAL AND CAPABILITIES

KEEP YOU AIRCRAFT FLYING WITH OUR UNIQUE CAPABILITIESExtensive portfolio of capabilities covering all the aircraft electrical systems and ventilation systems

PROGRAMMES

A320 Family, A330, A340, A350, A380,

B-737Max, B-747, B-757, B-767, B-777, C919

ATR42, ATR72, Beech 1900, CRJ Family, CSeries,

DHC6, DHC8, EJet2, ERJ-135, ERJ-145, ERJ-170,

ERJ-190, MA60, Saab 340, Saab 2000, SJ100

A109, AW139, Bell 206, Bell 212, Bell 412, CH-47,

EH-101, H135, H145/BK117, Lynx/Super Lynx,

NH-90, S-76, S-92, Tigre

Cessna Caravan, Cessna Citation, Cessna Citation X,

Challenger, Global Express, Falcon Family,

G-150, Hawker, King Air, Learjet, PC-6, PC-12

A400M, C-130J, C-295, CN-235, F-15, Gripen

JAS-39, Hawk, PC-9, PC-21 Tornado,

Tucano/SuperTucano

13

COMMERCIAL

REGIONAL

HELICOPTER

BUSINESS

MILITARY

Recirculation Fan, Cabin Cargo Fan,

Avionic Cockpit Valves, Turbofan,

Supplemental Cooling Ventilation

Generator, Starter Generator,

Generator Control Unit, IDG

Ram Air Turbines, Hydraulic

Pumps, Hydraulic Actuators

Brake Cooling Fan

Bleed Ventilation

Electrical Thrust Reverser

Actuation System

Engine Electrical Harness Repair

FADEC fan, Oil Cooling System

MAINTENANCE CAPABILITIES

CAAV • FAA • TCAC •

CCAR • EN 9100 • EASA

PART.145 • CCAC • CAAS

• ANAC • EASA PART.21 •

14 CFR PART.145

REGULATION APPROVALS


http://mrocapabilitylist.safran-electrical-power.com/

http://mrocapabilitylist.safran-electrical-power.com/


A COMPREHENSIVE RANGE OF DC STARTER GENERATORS & GENERATOR

CONTROL UNITS

14

150A

200A

250A

300A

400A

550A Business JetsHawker 800XP

Cessna Citation

Bombardier Learjet 60

Dassault Falcon 7X

Bombardier Learjet 45/75

Gulfstream G200

Piaggio P180

Regional JetsBAE Jetstream 61

Embraer ERJ135/145

Saab 340

MA60/600

Bombardier Dash-8 Q300

Bombardier Dash-8 Q200

Bell 525

Super Lynx

Bell 505

Airbus Helicopters H135

Airbus Helicopters H145

Sikorsky S-76

Leonardo AW109

Bell 206

Helicopters

Piper

Cheyenne

Beechcraft King Air

Pilatus Aircraft PC-12



General Aviation

A comprehensive range of DC Starter Generators

& Generator Control Units, for all electrical needs

aboard – from Light Helicopters up to Regional Jets

MRO activities are supported by our worldwide

network of approved repair centers



THE INDUSTRIAL EXCELLENCE AT THE SERVICE OF YOUR ENGINES HARNESSES

15

Single AisleA320 ceo / neo

B737 / MAX

SSJ100

Rafale

Mirage 2000

Military Jet

A400M

Military TP

Twin AisleB777

A380

A 14-day TAT and extra competitiveness thanks to OE

components inventory management

TP400

SAM146

CFMLEAP

GE90TRENT900

GP7200

M88M53



A WIDE RANGE OF REPAIR CAPABILITIES FOR AIRBUS

16

VentilationSystems

Avionics Cooling Fan

Brake Cooling Fan

Skin Air Valves

Butterfly Valves

Recirculation Fan

…

PowerGeneration

APU Generator

VF Generator

GPCU

GGPCU

EmergencySystems

Ram Air Turbine

A320 A330/A340 A350 A380

APUG

27 in 40 in

APUG VFGAPUG

GGPCU



A WIDE RANGE OF REPAIR CAPABILITY FOR BOEING & REGIONAL

17

VentilationSystems

Avionics Cooling Fan

Brake Cooling Fan

Skin Air Valves

Butterfly Valves

Recirculation Fan

…

PowerGeneration

IDG

APU Generator

EmergencySystems

Ram Air Turbine

Air Driven Generator

Boeing 757 Boeing 767 CRJ 100/200 CRJ 700/900 E-JetCL 600

APUG APUGIDG APUG



18 Safran Electrical & Power / November 2018 / Customer Support & Services


19

PRECISION ACCESSORIES

& INSTRUMENTS

TURNER

AVIATION

AEM

HAWKER PACIFIC

PRECISION ACCESSORIES

& INSTRUMENTS CANADA

TAMAGAWA

AERO SYSTEMS

NIACC

MASCO

SERVICE CORP

SOUTHWIND

AVIATION

AMETEK B&S

FUTURE

AVIATION

WORLDWIDE COVERAGE OF THE DC MARKET THANKS

TO OUR APPROVED REPAIR CENTER NETWORK



SAFRAN TOWARDS THE MORE ELECTRIC AIRCRAFT

20

THE ADVANTAGES OF FURTHERING ELECTRIFICATION

OF AIRCRAFT SYSTEMS

AGAIN

IN…

A REDUCTION

OF…

EFFICIENCY

RELIABILITY

FLEXIBILITY

POLLUTION

SIZE

WEIGHT

SAFRAN is focusing part of its

R&D EFFORTSon

ELECTRIFICATION of aircraft

Propulsion systems’

HYBRIDIZATION



MROENGINEERING

SERVICES

INDUSTRIAL

SERVICES

INTEGRATION

& CERTIFICATION

VENTILATION

SYSTEMSEWISPOWER

ELECTRONICSDISTRIBUTIONGENERATION

SAFRAN ELECTRICAL & POWER

21 Safran Electrical & Power / November 2018 / Customer Support & Services


CONTINUED

AIRWORTHINESS

INSTALLATION

KITS

POWER CARE - INTEGRATED SERVICE SOLUTION

TAILORED TO THE OPERATOR NEEDS

22

EXTENDED ENGINEERING & CERTIFICATION SOLUTIONS

EASA and FAA

EASA DOA # 21J.611

CS and CFR Parts: 23, 25, 27 and 29

In-House DERs and CVE

Glass cockpit

CNS systems (XDR, GPS, FMS)

Mandates (ADS-B, FANS)

Satcom integration (SBB, Ku, Ka)

Special missions

CERTIFICATION

CAPABILITIES

RETROFIT? MODIFICATION

& UPGRADES


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