Managers Develop Managers Develop Safety CultureSafety Culture

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Pyramid of Pyramid of Safety SuccessSafety Success

Safety culture is the ways in which safety is managed in Safety culture is the ways in which safety is managed in the workplace, the workplace,

and often reflects "the attitudes, beliefs, perceptions and often reflects "the attitudes, beliefs, perceptions and values that and values that employees share in relation to safety" employees share in relation to safety" (Cox and Cox, 1991)(Cox and Cox, 1991)

Managers Develop Managers Develop Safety Culture Safety Culture Pyramid of Pyramid of ………………………………………. ………………………………………. Safety Safety SuccessSuccess

Consistency Practicing

Safety

Developing Safety Culture Sensible for Business Smart for EmployeesDeveloping Safety Culture Sensible for Business Smart for Employees

Employees are Involved in Their Safety

Hazards Are Addressed

and Corrected

Managers Lead by Example

Safety First at Shift Briefings

Employees Are Trained on

Tasks

Fluid 2-way Safety

CommunicationExists

Employees are Recognized for Working Safely

Proper Counseling

Occurs when Needed

Proper Tools are Provided

Employees are Rested and

Properly Motivated

Safe Work Procedures Are

Followed for Tasks

Safe Employees =A Successful Department

Teamwork Help OneAnother

Work Safely

Safety is FunSafety is Daily

Consistency in Practicing Safety

Discuss safety at your pre shift briefings and Department Meetings, Annual Reviews, Special Jobs, Accidents, Near

Misses, Awkward Jobs, Heavy Lifting, Busy Times and Slow Times.

Involve All Employees in Their Safety

Managers, Assistant Managers, Supervisors, Learning Managers, Assistant Managers, Supervisors, Learning Coaches, LineCoaches, Line

Staff, Vendors. Delegate, involved employees are Staff, Vendors. Delegate, involved employees are more focused. more focused.

Hazards Are Addressedand Corrected

Train and talk about hazard recognition and proper Train and talk about hazard recognition and proper reporting reporting

methods, it is important to follow up until corrected. methods, it is important to follow up until corrected. Mitigate Mitigate

hazards which are not corrected in a timely manner. hazards which are not corrected in a timely manner.

Managers HAVE to Lead by Example

Talk the Talk, Talk the Talk, MOREMORE Importantly Walk the Walk. Importantly Walk the Walk. Prepare, Prepare,

plan, motivate, praise, delegate, coach, counsel, laugh, plan, motivate, praise, delegate, coach, counsel, laugh, listen.listen.

Safety First at Shift Briefings

Take a minute or two to review and remind staff of the need Take a minute or two to review and remind staff of the need andand

importance of working safely and helping one another work importance of working safely and helping one another work safely.safely.

Employees Are Trained to Perform Tasks Safely

Everyone appreciates being trained, when the time Everyone appreciates being trained, when the time is taken to is taken to

train properly, you will receive back appreciation train properly, you will receive back appreciation and loyalty. and loyalty.

Fluid 2-way Safety Communication Exists

Everyone speaks a little different language, Everyone speaks a little different language, modify modify

your language and your listening to your your language and your listening to your audience. audience.

Proper Counseling when Needed

A few employees are prone to rushing, to shortcuts, to A few employees are prone to rushing, to shortcuts, to unsafe unsafe

behaviors. Reminders are needed, send the message I care behaviors. Reminders are needed, send the message I care aboutabout

your safety and you need to care and address your behavior. your safety and you need to care and address your behavior.

Employees are Recognized for Working Safely

Praise in public, show your appreciation often from Praise in public, show your appreciation often from a safety a safety

perspective. i.e. “Thank you for taking good care of perspective. i.e. “Thank you for taking good care of this area, this area,

it is safer for everyone and is very much appreciated it is safer for everyone and is very much appreciated by all”.by all”.

Proper Tools are Provided

Difficult for a dog to clean without the proper tools. Insure Difficult for a dog to clean without the proper tools. Insure safety safety

tools are regularly inventoried and pre ordered and that tools are regularly inventoried and pre ordered and that you do not you do not

run out of safety supplies. Order ahead on safety run out of safety supplies. Order ahead on safety equipment.equipment.

Safe Work Procedures Are Followed for

Tasks

Once procedure's are in place Once procedure's are in place review oftenreview often and and insure they insure they

are followed and have a zero tolerance when are followed and have a zero tolerance when they are not.they are not.

Employees are Rested

& Properly Motivated

Employees over tired from too many hours or disgruntled Employees over tired from too many hours or disgruntled are are

unfocused and at greater risk for injury. Modify and unfocused and at greater risk for injury. Modify and manage.manage.

Safety is FunSafety is Daily

Keep it light, laugh, focus on Fun, Safety is Keep it light, laugh, focus on Fun, Safety is notnot a big a big laborious laborious

huge chore that has to be difficult . It is a fun part of doing huge chore that has to be difficult . It is a fun part of doing our our

business safely and wisely and in everyone's best interest.business safely and wisely and in everyone's best interest.

Teamwork - Help OneAnother Work Safely

Encourage staff to remind one another to work safely Encourage staff to remind one another to work safely

and to please and to please NOTNOT to help one another work unsafely. to help one another work unsafely.

Safe Employees Equal Successful Department

If everyone goes home at the end of the day uninjured then If everyone goes home at the end of the day uninjured then

we have had a successful day. Keep the big picture in we have had a successful day. Keep the big picture in mind.mind.

Four Seasons Resort Maui at WaileaFour Seasons Resort Maui at Wailea

Developing Safety CultureDeveloping Safety Culture

$$ensible for Businessensible for Business

Smart for EmployeesSmart for Employees Thank YouThank You

mattmatt

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