safety made simple… · •small group exercises – case study, jsa, near miss discussions,...

SAFETY MADE SIMPLE… Setting The Standard For Online Safety Training

THE CHALLENGES OF PROVIDING EFFECTIVE SAFETY TRAINING


Webinar Objectives

• Discuss the costs associated with injuries and fatalities

• Explore Training Strategies

• Review Training Recordkeeping

• Briefly review Safety Made Simple’s Online Training Specifically Developed for the Grain Industry


The Cost of Injuries, Illnesses and Fatalities

• Each year workplace injuries, illnesses and deaths cost our nation an estimated $200 billion dollars (GDP of South Carolina)

• Includes estimates of both the direct and indirect costs associated with these incidents.

• Costs can be used to justify investment in safety


Direct Costs of Injuries & Fatalities

Divided into four categories:

• Worker Compensation Expenses

• Medical Expenses

• Civil Liability and Litigation Cost

• Property Loss


Indirect Costs of Injuries & Fatalities

• Indirect Measurable Costs

– Workplace Disruption

– Decreased Productivity

– Worker Replacement/Overtime

– Increased Insurance Premiums

– Legal Fees

– Administrative Fees

– OSHA Penalties


Indirect Costs

• Difficult to Measure

• Marketing/Sales – Customers do not want to be associated with poor safety performers

– Guilt by Association

– May look for other companies to work with


Indirect Costs

• Human Resources

– Employees are the best

recruiters. If the workplace is safe, they will recruit

– If employees feel they are at risk, they will not recruit and most likely leave


Indirect Costs

• Operations

– Where work is done and morale is determined

– Injuries decrease employee morale

– Low morale = decreased productivity, poor customer service, infighting, and people looking for new employment


The Cost of a Fatal Injury

• The basis of this discussion will focus on cost models used by:

– The National Safety Council (NSC)

– The Center for Disease Control (CDC)


The Average Cost of a Fatality

• CDC Estimates

– $991,000

• NSC Model Estimate

– $1,420,00

• Estimates only account for direct costs


Indirect Costs

• Much more expensive than direct costs

• For every dollar of direct costs, indirect costs may be as much as $2.12

• Using this math the cost of a fatality goes from costing $1.42 million to $3 million


Non Fatal Injuries

• Medically consulted injury estimate from NSC

• $39,000 including wage losses, medical expenses, administrative expenses and other employer costs


• Amputation $66,777 • Burn $37,389 • Concussion $60,770 • Crushing $56,567 • Dislocation $73,800 • Electric Shock $86,528 • Foreign Body $18,953 • Fracture $48,492 • Laceration $19,059

Non Fatal Injuries – Average Direct Costs National Council on Compensation Insurance, Inc.

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• Designed to assess the impact of injuries and illnesses on a company’s profitability

• Project the amount of sales needed to cover both indirect and direct costs associated with injuries using: – Company’s profit margin – Average cost of an injury or illness – Direct cost multiplier

OSHA’s “$afety Pays” Program

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OSHA Penalties to Increase

• OSHA Bipartisan Budget Act of 2015 is a provision requiring OSHA to significantly increase its civil penalties

• A one-time “Catch-Up Adjustment” will be based on the percentage difference between the Consumer Price Index in October 2015 and October 1990


OSHA Penalties to Increase

• Will result in a penalty increase of approximately 80%

• After this initial adjustment is made, OSHA will be required to adjust penalties every year using the annual percentage increase in the Consumer Price Index

• Increased penalties will take effect on August in all states regulated by Federal OSHA. State programs must be at least effective as Federal OSHA.


Penalty Increase Comparisons

Violation Classification 2015 After August 1st, 2016

Serious Violations $7,000 $12,600

Willful and Repeat $70,000 $126,000


Focus on Prevention

• Ensure safety programs are comprehensive and up to date

• Continually assess the workplace for hazards and address hazards

• Ensure that employees receive all necessary safety training and that all training is well documented.


Effective Training Strategies

The Learning Pyramid


The Role of Safety Training

• Safety training plays an important role in the prevention of injuries and fatalities.

• Training in conjunction with effective written safety, behavioral, hazard analysis programs form the basis for injury prevention.


The Challenges of Delivering Safety Training

• Keeping employees engaged

• Maximizing Retention

• Understanding the Audience

• Dealing with Spanish Speaking Workers

• Effective Documentation


Passive Learning

• Includes lecture, reading, audio-visual and demonstration.

• Retention Levels: – Lecture (what they hear) –

5% – Reading – 10 % (what they

read) – Audio/Visual 20% (what

they see) – Demonstration 30% (what

they do)


Passive Learning

• Most common type of training

• Includes use of PowerPoint, video, hands-on demonstration, online, etc.

• A combination of all methods provides for greater levels of retention


Participatory Learning

• Higher level of retention

• Includes group discussion, practice, and teaching others

• Average retention levels:

– Group Discussion – 50%

– Practice – 75%

– Teaching Others – 90%



• Recommendations:

– Group Discussion

• Small Group Exercises – Case study, JSA, near miss discussions, incident reviews

• OSHA Fatal Fact Sheets

– Practice

• Hands on practice – fall protection equipment inspection, complex lockout/tagout, CSE/bin entry



• Teaching Others

– CEO Quote – “If you really want to learn something, teach it”

– Employees become the instructors

– Employees are more knowledgeable about processes and equipment

– Include employee’s real-life examples


The Blended Approach • A blended approach of

passive and participatory learning.

• For example:

– Classroom/online training

– Specific to industry/site hazards

– Hands-On Exercises

– Include safety away from work


Training Delivery and Documentation

“The devil is in the details”


Training Delivery

• OSHA Training Standards Policy Statement, 2010.

• OSHA – “Employee training must be presented in a manner that employees can easily understand. This position applies to all of the agency’s agriculture, construction, general industry, and maritime training requirements”


Training Delivery

• OSHA “An employer must instruct its employees using both a language the employee can understand, similarly if the employee’s vocabulary is limited the training content must account for the limitation.”

• OSHA “If the employees are not literate, asking them to read materials will not satisfy the employer’s training obligation.”


Training Delivery

• OSHA “Compliance Officers are responsible for checking and verifying that employers have provided training to employees. In addition, CSHOs must check and verify that training was provided in a format that the workers being trained could understand.”


Bi-Lingual Employee Training

• Interpreter

• Local high school/university/college– assist with translation

• OSHA materials in Spanish (www.osha.gov)

• Online training (Spanish)


Training Development

• If your audience is still paying attention after the first 8 seconds, you have approximately 4 minutes and 52 seconds until their attention spans are exhausted. The average adult attention span has plummeted from 12 minutes a decade ago to just 5 minutes now, according to a Fortune.com article. Jan 7, 2015


Training Delivery Tips

• Use blended approach of participatory and passive learning

• Break training session into several short sections and to redirect the student’s focus.

– Discussion

– Real Life Scenario/Case Study

– Hands-on exercise

– Checkpoint/Question


Training Documentation

• OSHA standards are inconsistent with requirements for documentation

• Recommend documenting all safety training

• “If it isn’t documented, it didn’t happen.”


Training Documentation

• Name of Employee Trained (with signature)

• Trainer Name (with signature)

• Date(s) of Training

• Subject / Outline

• Proof of Competency – evaluation, testing, etc.

• Summary of Content

• References to materials uses (videos, PowerPoint, handouts, etc.)


Documentation Retention

• How should training records be kept:

– Recommendation: Length of employment plus 1-3 years


Online Training

• Recognized as a valid way to deliver safety training.

• Not designed to replace the importance of covering site specific, company specific requirements, hazards, equipment, etc.

• Recent OSHA interaction with online training


Online Training Developed for the Grain Handling Industry


Training Philosophy

Simple Training Truths:

• Simple is best – Communicate complex

issues with simple messages and highly

effective strategies.

• Understand the audience

• Share the message with a real life

example or scenario

• Ensure understanding through use

checkpoints and testing


Safety Made Simple Courses

• Industry specific (Agronomy, Grain, Feed

Yard, and Food Safety)

• Short 12-15 minute courses (grain)

• Access to human resource and

leadership training

• Low Bandwidth

• In English and Spanish


Course Features

• Each course establishes 3- 4 key learning

objectives

• A real-life example/story is used to

strengthen the message

• Focus on cultural elements like leading

by example, near miss reporting, hazard

analysis, and the hierarchy of controls


Course Features

• Checkpoints (questions) are provided

throughout each program to reinforce

key learning objectives and regain the

student’s focus

• A ten question test at the end of each

course must be passed for completion

• Certificates are available for additional

documentation


Features of the System

• Individualized learning

• Ability to assign specific training programs to

individual employees, or designate training by

grouping employees by location, department, or

job function

• Train, test and track employee training online

• Bookmarks if program not completed

• Determine which employees have completed

courses, when they were completed, what the

employee’s score was, and how many attempts it

took to pass


Benefits of Safety Made Simple • Individual Paced Learning

• Cover OSHA Grain Handling

Standard Requirements in addition to over 70 general safety, human resources courses

• Does Not Interfere With Operations

• Free Up Time For Hands-on/Site Specific Training

• Standardize The Quality And Content Covered Over Broad Geographical Areas


Grain/Ag Industry Specific Courses • Grain entrapment/engulfment • Safe entry into grain storage structures • Grain Dust Explosions “Chain Reaction” • Preventing Grain dust explosions • Hot Work • Grain Fumigation Safety • Truck Dump Safety • Particulate Respirators • Rail Safety Basics • Rail Safety Operations • Fall Protection • Railcar Fall Protection • Arc Flash • Heat Stress • Hoists and Rigging • Lockout Tagout • Personal Protective Equipment • Sweep Auger Safety • Barge Loading Safety • Aerial Lifts • Front-End Loaders • Anhydrous Ammonia • HACCP


General Industry Related Topics • Defensive Driving • Back Injuries • Bloodborne Pathogen • Confined Spaces • Cold/Heat Stress • Electrical Safety • Fire Prevention/Fire Safety • First Aid Awareness • Fall Protection • Fire Prevention and Safety • Forklift Safety • Hazard Communication • Investigating Incidents • Ergonomics • Ladder Safety • Lockout Tagout • PPE • Respiratory Protection • Power Tool Safety • Trench Safety


Thank You For Your Participation • Visits Safety Made Simple’s website at: www.safetymadesimple.com

• Phone: 844–8SAFETY (844–872–3389)

• Email: [email protected]

http://www.safetymadesimple.com/

safety made simple… · •small group exercises – case study, jsa, near miss discussions,...

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