safeguard healthcare identities and data with identity governance and intelligence
TRANSCRIPT
Why is Identity Governance Important in Healthcare?
Harry ZolidesWW Sales Leader - Identity Governance and Intelligence
Christopher DawsonSenior CTP – Identity Governance and Intelligence
December 5, 2016
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Agenda
• Identities in Health Care
• What’s at stake?
• Mitigating the Risk with Governance
• Governance Case Study
• IBM’s Methodology
• IBM Solution (Demo)
• Q&A
Identities in HealthcareEmployees are not only Health Care ProvidersPatients are not only customers
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Health Care Providers are not only Employees
• EmployeesDoctors, Nurses, and Staff
• Visiting ProvidersDoctors with privilegesTraveling Nurses
• Admitting ProvidersDoctorsNursing Homes
• Medical StudentsDoctors Nurses
Static Access
Dynamic Access
On Demand Access
Recurring Access
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Patients are not Customers
• Patients
• Patients (Minor)Custodial ParentsNon Custodial Parents
• Patients (Surrogate Decision Makers)ChildrenSpouse
• Tele-patients
Static Access
Dynamic Access
Temporal Access
Federated Access
What is at stake?
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• Personally identifiable information (PII), or Sensitive Personal Information (SPI)
• The Health Insurance Portability and Accountability Act of 1996 (HIPAA)
• Payment Card Industry Data Security Standard (PCI DSS)
• National Drug Control Policy (NDCP)
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The Risk
• Fines
• Judgments
• Loss of Customer
• Loss of Trust
• Loss of Accreditation
• Loss of Revenue
Mitigating the Risk with Identity Governance
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Identity Governance
• Understand the Access a given Identity (User) has
• Evaluate if the Access is appropriate and required
• Recertify Access on a regular basis
• Identify Toxic Combinations
• Enforce Segregation of Duties
• Revoke Access as soon as possible
Granting Access is always easy as all work together!
Removing Access is hard!
Automation
Case Studies
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Children's Hospital Patient Portal
• Large Children's Hospital with multiple locations
• Patient Self Registration Portal for:̶G Appointment Scheduling̶G Test Result Lookup̶G Continued Care Support̶G Remote Care Capabilities̶G Palliative Care
• Medical Records Software Used:̶G MyChart From EPIC
Governance Opportunity:EPIC Does not address the changing relationship between a patient and parent (guardian)Access to patient records change over time with the child's age:- 13 Years (Child can create own account)- 16 Years (Child can control parts of their medical treatment)- 18 Years (Parents require approval for access)
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IGI - Lifecycle
Self Care
PatientsParents
Administrator
Medical Access
Identity ManagementAccount and Access
Management
AutomaticGovernance
ManualAdministration
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Teaching and Research Hospital
• Teaching Hospital with large bio medical research department
• Medical Student Access Governance:̶G Medical Student Access control during semester start/end̶G Medical Students are assigned to various research projects̶G Research projects are governed decentralized but access is centralized managed̶G Medical Students switch between projects on a regular basis
• Medical Records Software Used:̶G EPIC Personnel Management
Governance Opportunity:Research Project Administrators do not have access to EPIC Administration portal, but need to govern student access.Governance via a Business Friendly view, not IT based.
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IGI - Governance
Research
MedicalStudent
ProjectAdministrator
Access Controls
Account and Access Management
Account and Access Governance
Access RecertificationSegregation of DutiesToxic CombinationsAccess Validation
IBM Security Identity Governance & Intelligencefor HealthCare Providers…and specifically - for EPIC Clients.
Demo
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IBM is a Leader in the 2016 Gartner Magic Quadrant for Identity Governance and Administration
Source: Gartner (February 2016)This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 2016 Gartner IGA Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Inc. Positions IBM as a LEADER in Identity Governance and Administration (IGA)
"An increased focus on threat protection, including insider threats, is driving integration of IGA products with overall threat detection and analysis tools, specifically with SIEM and user and entity behavioral analytics (UEBA) products. IGA can provide identity context to SIEM and UEBA tools, and, in the opposite direction, UEBA can provide risk scores and activity data to IGA”
Gartner, Inc. “Magic Quadrant for Identity Governance and Administration” by Felix Gaehtgens, Brian Iverson, Perry Carpenter, February 2016 Report #G00274258
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For more information . . . download this whitepaper
http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?htmlfid=WGW03220USEN
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