sacramento claims association news network - november 2014

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SINCE 1994 WITH SCA Join The Sacramento Claims Association in welcoming November 13, 2014 Guest Speaker Larry Muzamel Executive Director California Tow Truck Association Plan Now To Attend The November 13, 2014 SCA Luncheon Meeting SCA President, Bob Battezzato, near right, introduced newly elected board members, l-r: Rob Sedgwick, Mathieu Schwartz, Jack Corry, and Jason Kettlehut following balloting at the October 9, 2014 luncheon meeting.

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w w w.SacramentoClaims.org

SINCE 1994 WITH SCASacramento Claims Association News Network

Move Over! Towing Rates, Liens, and The California “Move Over” Law

Join The Sacramento Claims Association in welcoming

November 13, 2014

Guest Speaker

Larry MuzamelExecutive Director

California Tow Truck Association

Plan Now To Attend The November 13, 2014 SCA Luncheon Meeting

SCA President, Bob Battezzato, near right, introduced newly elected board members, l-r: Rob Sedgwick, Mathieu Schwartz, Jack Corry, and Jason Kettlehut following balloting at the October 9, 2014 luncheon meeting.

2015 Board Member Additions Elected at October 2014 SCA

2 Sacramento Claims Association News Network • November 2014

President Vice President Secretary TreasurerYour 2014 SCA Executive Staff

Sacramento Claims Association

And Your 2014 SCA Board of Directors

Jim McCurleyRGL Forensic Accountants

[email protected]

Cathrin NevinCarl Warren & [email protected]

Giving/Charitable Committee

Steve MooreBarrish Pelham & Associates

[email protected] Committee

Bob BattezzatoCleanrite [email protected]

Educational Committee

Jack CorryWater, Smoke & Mold Removal

John MorganGuide One Insurance Retired

Giving Committee

Linda HansenFarmers InsuranceSocial Committee

Tami UmlandArtland Construction

Communications Committee

Bryan HarrisonAssociation News Network, Inc.

Communications Committee

April WilkinsonDavid Morse & Associates

Communications Committee

Art CoussoulisAAA Retired

Social Com/Production Coor.

Barbara Tyler, sclaCalifornia Fair Services Authority

Sacramento Claims Association News Network • November 2014 3

2014 SCA President Bob Battezzato

This is a great expression I learned early in life from my track coach. We use to do a drill where he would make us accelerate through the tape (finish line) so we never slowed down. He noticed over the years that many runners would slow just a little when they got close to “finishing” and would sometimes get beat by just that amount or not set a record because they didn’t push that last step. Finishing through the tape is a great statement as we approach the end of the year in business and set ourselves up for a strong start in 2015. It helps it a couple of ways, one obviously is to just finish strong and the other is to not let up even if you think the race is won. It can set you up for the next year (race) with the mindset of 100% effort all the way through.At the SCA we are “Finishing Through the Tape” for 2014 with several strong Educational Luncheons, our Annual Charity Luncheon and network planning for kicking off 2015 in a big way. • 11/13 Towing Rates, Liens and the California Move Over Law • 12/11 Annual Charitable Donation luncheon

November Message from 2014 SCA President Bob Battezzato

continue page 6

“Finishing Through the Tape!”

4 Sacramento Claims Association News Network • November 2014

NOVEMBER 2014 • Volume XX • Number Xwww.SacramentoClaims.org

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Your 2014 SCA Executive Staff & Board of Directors

November Message from 2013-’14 SCA President Bob Battezzato

Recent SCA Charitable Beneficiaries

People On The Move!

SCA 2014-2015 Calendar of Upcoming Events

Newton’s Laws of Motion: The Physics of Fraud at October 9th SCA Luncheon

MOVE OVER! - Towing Rates, Liens, and the California “Move-Over” law at November 13, 2014 SCA Luncheon

SCA Sacramento Claims Association News Network Service Directory Sponsors

SCA Giving Committee Charitable Implementation Survey

Association News Network Job Connection 2014 SCA Street Team

Californians Urged to Prepare Before The Next Big One Hits!

Recent SCA Charitable

Beneficiaries include:

Sacramento Blue Star Moms

hope & opportunity for at-risk women with children

CSUSacramentoinsurance program

2345789

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530-626-1676

PO Box 3070 • Diamond Springs, CA 95619

[email protected] 530-626-8129

El DoradoRestoration

Contractor License #439857

Disaster Repair& ConstructionYour Professionals 24/7

Mold, Asbestos & Lead ConsultingClandestine Lab Investigations

Chris Hintz, CAC REA, CIE

209-366-3684Fax: 866-612-8294

[email protected]

www.SierraEnviro.com

Sacramento Claims Association News Network • November 2014 5

continued page 15

Randy Agnetti

Randy Agnetti Returns To Resurrect Pipe Pros Former long-time EBCA advocate and past-president, Randy Agnetti, is back! After investing years build-ing his successful Concord-based leak detection business, Pipe Pros, Inc., Randy sold the business several years ago, and moved back to his home state of Florida. As that deal ultimately fell apart, Randy decided to reboot his California busi-ness, effectively starting over, twenty years after he first founded it in 1994.

As Owner and President of Pipe Pros, Inc., Randy was very active in the East Bay Adjusters Association, and the Mt. Diablo Property As-sociation through most of the ‘90s. In fact, he was at the forefront of the movement that ultimately merged those two organizations back into one, in 2001.

A veteran of the industry, Randy explained to us how he got involved. “I started as a plumber, and realized that what the industry needed was a no-conflict-of-interest reporting service to provide professional and accurate causation services to customers dealing with plumbing leaks,” he said.“I have 30 years in the plumbing industry. I served as president of the East Bay Claims Association for four years during which time the membership doubled,” he added. “Further, I was on the Board of Directors for the Underground Utility and Leak Locators Association (UULLA) for nine years, and on the Board for the Plumbing Heating Cooling Contractors Association (PHCC).”Pipe Pros provides the latest in video inspection, leak detection, util-ity location, ground penetrating radar services, and smoke and odor detection wherever needed throughout Northern California. Randy worked smart, and he worked hard, to build up Pipe Pros back in the day. “My biggest accomplishment has been the building of Pipe Pros from a one truck operation to a six vehicle fleet with eight employees and sales that grew 25% per year,” he shared. “I am looking forward to re-starting Pipe Pros after a five year absence. I expect to make it bigger and better than it was before. “In his "spare" time, Randy lives his passion. “I love umpiring baseball games, for a variety of leagues,” he stated with his infectious grin. “I was recently selected as an umpire for the Roy Hobbs World Series to be held later this month in Ft. Myers, FL”Randy Agnetti, owner/president of Pipe Pros, Inc., maybe be reached at: (925) 969-9182, or [email protected].

916-760-8944 fax 916-760-8970 • email [email protected]

w w w.B u l l sEyeL e a k . c om

Le ak De tect ions

• Detailed Inspection Reports • Cause, Duration, and Origin • Photos • Access/Put-back Estimates

Water Intrusion • Pipe Breaks • Pools & Spas

6 Sacramento Claims Association News Network • November 2014

continued from page 3

President’s Message

Bob BattezzatoBob Battezzato2013 President Sacramento Claims [email protected](530) 570-9070

• Look for the Annual Winter Party Gala Event coming January of 2015We have also added to the Board for 2015 the following members;Mathieu Schwartz/Liberty Mutual Jack Corry/Water Smoke & Mold Removal Jason Kettlehut/P.W. Stephens Environmental, Inc. Rob Sedgwick/Restoration Management Company As some Board members’ terms come to a close, these additions will bring a new energy, new ideas, and a commitment to the strong foundation the SCA has set for its members.We have enjoyed several new faces coming out and supporting the SCA this year which has not only added to our membership but also our adjuster base. With the level of education the SCA has provided we have seen an increase in attendance and awareness. I personally have had several people come up to me and give me positive input

on the programs as well as great suggestions for future educational topics. This is what the SCA encourages….Member involvement and a voice! Your voice as we are not a successful association without your input. Help us “Finish Strong” in 2014 by getting involved and attending our remaining luncheons. You will pick up some valued education and also be able to network with professionals that serve this great industry. Please go to: www.sacramentoclaims.org/Get connected, get involved, get excited and “Finish Strong Through the Tape” for 2014!!My door is always open,

Sacramento Claims Association News Network • November 2014 7

2014-2015Calendar of Events

Thursday, November 13, 2014Luncheon Meeting Move Over! Towing Rates, Liens, and The California “Move Over” LawGuest Speaker Larry Muzamel, Executive Director, California Tow Truck Association- see page 9

Sacramento Claims Association

WATER DAMAGE CLAIMS• Electronic Leak Detection & Repair• Infrared Leak Testing• Sub-Slab Plumbing• Sewer Line Video Scans• Pools, Spas & Fountains

(916) 331-6443www.AmericanLeakDetect.com

Your Ad Here! Contact Lynna Harrison

925-785-7021or go to:

AssociationNewsNetwork.com/rates/

Print Visibility

Thursday, December 11, 2014Luncheon Meeting Annual Charities DonationsThursday, January 8, 2015Morning Educational Seminar followed by luncheon - 8am-1pm

Saturday, January 31, 2015Annual SCA Winter Party - 6pm-11pm

Thursday, February 12, 2015SCA luncheon - 11:30am check-in • luncheon noon-1pm

Thursday, March, 2015St. Patrick’s Day social event - details TBA

Thursday, April 9, 2015Morning Educational Seminar followed by luncheon - 8am-1pm

Thursday, May, 2015SCA Social Event - TBA

Thursday, June, 2015Annual SCA Golf Tournament

Thursday, July 9, 2015SCA luncheon - 11:30am check-in • luncheon noon-1pm

August 11-12, 201522nd Annual Claims Conference of N. California Hyatt Regency Downtown Sacramento - details tba

Thursday, September 10, 2015Morning Educational Seminar followed by luncheon - 8am-1pm

Thursday, October 8, 2015SCA luncheon - 11:30am check-in • luncheon noon-1pm

Thursday, November 12, 2015Morning Educational Seminar followed by luncheon - 8am-1pm

Thursday, December 10, 2015SCA luncheon - 11:30am check-in • luncheon noon-1pm

8 Sacramento Claims Association News Network • November 2014

Brad Balentine, Special Investigations Unit Director for David Morse & Associates, deals with fraudulent insurance claims as a way of life. The popular speaker returned to the Sacramento Claims Association to address the October 9, 2014 luncheon crowd. Beaming enlightenment on the use of Physics when investigating a Claim for fraud, Balen-tine made clear that physics is everywhere, and can serve an investigator well. As the SIU Director, Balentine is also a licensed private investigator. He also, provides testimony as an expert witness and has authored several published articles on the subject of insurance fraud.“Physics is always present and is a silent witness. Objects stay at rest unless acted upon by an external force,” he stated.He described an a claim where, when investigating an auto accident, they discovered broken glass im-mediately under the front bumper. An automobile

“The Physics of Fraud-Newton’s Law of Motion” at October SCABy Lynna Harrison, Association News Network, Inc.Photos by Bryan Harrison

SCA President, Bob Battezzato, thanked guest speaker, Brad Balentine, following his informative presentation.

Asbestos & Lead Abatement •Mold Remediation •

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To Eliminate Mold, Asbestos & Other ContaminantsDon't Hold Your Breath

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INVESTIGATIVE ENGINEERS• Cause/Origin Investigations• Foundation Failure • Structural Analysis & Assessments• Upcoding & Betterment• Subrogation Claims• Scope & Damages• Reconstruction Documents

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Continued page 10

SCA President, Bob Battezzato welcomed the October 9 luncheon crowd.

David Morse & Associates SIU Director, Brad Balentine, returned to speak on The Physics of Fraud at the October luncheon.

Congratulationst to Ashley Ramsey, of Duarte Construction, on winning the October SCA 50/50 Raffle drawing.

SCA President, Bob Battezzato introduced newly elected board members, l-r: Rob Sedgwick, Mathieu Schwartz, Jack Corry, and Jason Kettlehut.

Sacramento Claims Association News Network • November 2014 9

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At McClellan Park 3410 Westover Street, Sacramento, CA 95652

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For payment by cash or check at the door, please make your reservation now

with SCA Board MemberApril Wilkinson:

[email protected] or 916-410-0865

3 Free to carrier personnel (donations to the SCA Charitable Fund in lieu of fee appreciated)3 $20 Independent Insurance Adjusters3 $32 Assoc. Members w/Reservations made by 11/10/14 3 $45 guests and after 11/10/14Secure your spot at: www.SacramentoClaims.org

11:30 a.m. Check-in Noon - 1p.m. Luncheon

Move Over! Towing Rates, Liens, and The California “Move Over” Law

Join The Sacramento Claims Association in welcoming November 13, 2014

Guest Speaker

Larry MuzamelExecutive Director

California Tow Truck Association

The next luncheon meeting of the Sacramento Claims Association, Thursday, November 13, 2014, will feature Mr. Larry Muzamel, Execu-tive Director of the California Tow Truck Association, who will speak to a variety of issues related to towing, and claims.Learn about the potential conflicts on a “police” tow as compared to an “insurance” tow. Additionally, he will offer-up information on the storage and impound area. “I’ve been working with the DMV on the lien sale process in CA,” he informs us. “Seems we are becoming the “title washing” state, so we’ve approached them about assisting in cleaning up this issue.” To the extent there is interest, he may also share details of the technicali-ties of towing, specifically on correct ways to avoid additional damage to the vehicle, etc. Billing is always an issue, too, so Mr. Muzamel may provide a comparison on the CHP billing guidelines, as well.

Plan Now To Attend The November 13, 2014 SCA Luncheon Meeting

@

10 Sacramento Claims Association News Network • November 2014

Busy October SCA Luncheon nets four new board membersContinued from page 8

traveling at 30 miles an hour would have had the head lamp glass scattered not straight under bumper, he stated.Examination of the physics of the claim made that clear. In another example, a claim where a tree branch fell on the roof of a home and damaged the skylight, just didn’t add up when considering the physics of the fall. The branch would have fallen straight down, not the four feet they claimed, putting it on the skylight. Balentine also instructed investigators, “On Auto claims, match the damage car-to-car like a jigsaw puzzle. You can tell if a car was mov-ing by the damage. Always check to see if photos match the damage.”The October meeting also featured the annual Sacramento Claims As-sociation election of new board members. Four new Board Members were presented to the membership. All four were elected as additions to the standing board:Mathieu Schwartz, of Liberty Mutual Insurance; Jack Corry, owner of Water, Smoke and Mold; Jason Kettlehut, of P.W. Stephens En-vironmental, Inc.; and Rob Sedgwick, of Restoration Management Company. The October 50/50/Raffle prize of $37.00 was won by Ashley Ramsey, of Duarte Construction.President Bob Battezzato encour-aged all to continue supporting the Sacramento Claims Association, and to invite associates, clients, and other interested parties to join the group for the next luncheon, on November 13, 2014. The Speaker will be Larry Mu-zamel, Executive Director, California Tow Truck Association. His topic is “Move over! Towing Rates, Liens and The California ‘Move Over’ Law.”

Rob Sedgwick, of Restoration Management Company

Jason Kettlehut, of PW Stephens Environmental, Inc.

Mathieu Schwartz, of Liberty Mutal Insurance. Jack Corry, of Water Smoke & Mold Damage Recovery.

A moment of levity before the start of the luncheon, left, with current SCA board members (l-r): VP Steve Moore; President Bob Battezzato (head turned); April Wilkinson; Tami Umland; and John Morgan.

A good-sized crowd turned-out for the October 9, 2014 SCA luncheon meeting to hear guest speaker Brad Balentine, and to participate in the annual election of new board members.

Sacramento Claims Association News Network • November 2014 11

CONTRACTORS - GENERAL/RESTORATION - CONTINUEDHALDEMAN CONSTRUCTION - Jason HaldemanP.O. Box 4244 www.hcbuilders.com • (530) 885.8085 Auburn, CA, 95604 [email protected] • Fax (530) 885.8985LAWTON CONSTRUCTION - Brett LawtonP. O. Box 6026 www.LawtonConstruction.com • (916) 434-9280Auburn, CA 95604 Fax (916) 434-2590MARK SCOTT CONSTRUCTION, INC.Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-050224 Hour Em ServiceFairfield:(707)804-8880•Stockton:(209)982-0502PROBILT CONSTRUCTION - Roger Kolb3770 West Pacific Ave. [email protected] • (916) 455-1782Sacramento, CA 95820 Fax (916) 455-1783WINGARD CONSTRUCTION - Nichole Norton 24 Hr. Em (800) 232-7150One-Call Contractor for all your Lodi office: (209) 368-2464reconstruction needs [email protected] • Concord: (925) 689-9322CONTRACTORS - LANDSCAPEARONSON LANDSCAPE - Levi Aronson Serving The Greater www.AronsonLandscape.com • (916) 243-9350 Sacramento Area [email protected] - MICROBIAL REMEDIATIONALLIANCE ENVIRONMENTAL - Ed Work3545 Victor Street www.alliance-enviro.com • (408) 830-9700Santa Clara, CA 95054 [email protected] • Fax(408) 980-9749AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388Elk Grove, CA 95758 [email protected] BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030Sacramento, Yuba City, Chico & Redding www.CRBR.comP.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119Loomis, CA 95650 [email protected] SCENE/FATALITY CLEAN-UPCLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030Sacramento, Yuba City, Chico & Redding www.CRBR.comENGINEERS - FORENSICBARRISH PELHAM & ASSOCIATES, INC. - Lisa Esquivel3001 E Street [email protected] • (916) 418-9100Sacramento, CA 95816 www.Barrish.com • Fax (916) 400-4874COMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E.Fire C&O, Property Liability, Thermography, Structural4230 Kiernan Av., Suite 210 [email protected] • (209) 545-8165Modesto, CA 95356 www.complere.com • Fax (209) 545-8170HAAG ENGINEERING COMPANY - Barbara LarsonLeaders in [email protected] • (949) 861-8847Forensic Engineering www.haagengineering.com • Fax (949) 861-8683OCONNOR ENGINEERING - Michael O’Connor/Chuck Thomas 1172 National Dr. Ste 100 (916) 640-0640 Sacramento, CA 95834 www.OConnor-Engineering.comENVIRONMENTAL - TESTING & CONSULTINGSIERRA ENVIRONMENTAL TESTING & CONSULTING, INC. - Chris Hintz P. O. Box 1563 www.SierraEnviro.com•(209)366-3684Woodbridge, CA 95258 (714)519-1366•Fax(866-612-8294

ALTERNATIVE DISPUTE RESOLUTIONERNEST A. LONG ADR - Ernie Long2630 J Street 916-442-6739 • Fax 916-4424107Sacramento CA 95816 [email protected] - DEFENSENAGELEY, MEREDITH & MILLER, INC. - Greg Meredith/Jim Keowen8801 Folsom Boulevard Suite 172 (916) 386-8282 • Fax (916) 386-8952Sacramento, CA 95826 [email protected] SCOTT - Lindsay A. Goulding350 University Avenue, Suite 200 www.porterscott.com • 916.929.1481 ext. 470 Sacramento, CA 95825 [email protected] • Fax: (916) 927-3706CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATIONA-1 REMEDIATION - David Brooks4270 Pell Drive [email protected] • (916) 568-7624Sacramento, CA 95838 www.A1remediation.com • Fax (916) 568-7639ALLIANCE ENVIRONMENTAL - Ed Work3545 Victor Street www.alliance-enviro.com • (408) 830-9700Santa Clara, CA 95054 [email protected] • Fax(408) 980-9749AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030Sacramento, Yuba City, Chico & Redding www.CRBR.comENVIRONMENTAL REMEDIES, INC. - Scott Tamayohigh quality solution for insurance-related (866) 447-2414abatement requirements www.EnvironmentalRemediesInc.comJM ENVIRONMENTAL, INC. - John Moore & the JM TeamPO Box 2189 www.jmenvironmental.net • (916) 726-0304Granite Bay, CA 95746-2189 Fax (916) 726-0340P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119Loomis, CA 95650 [email protected] RESTORATION CLEANUP COMPANYWater, Smoke & Mold Damage Specialists 800-500-4310Sewage Decontamination www.thecleanupco.comSELECT ENVIRONMENTAL – Blake Roath Mold, Asbestos, Lead & General Demolition5037 College Oak Drive, Suite C [email protected] (916) 256-3899Sacramento, CA 95841 www.selectenvironmental.org Fax (916) 486-1357CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO. - Robert A. Tucknott6850 Regional St. Suite 110 [email protected] • (925) 931-0800Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817CONTRACTORS - GENERAL/RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388Elk Grove, CA 95758 [email protected] BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030Sacramento, Yuba City, Chico & Redding www.CRBR.comDH CONSTRUCTION - Ken Daley/Amber Pastor4324 Orange Grove Ave. www.DHfirerestoration.com • (916) 481-3297Sacramento, CA 95841 [email protected] & COMPANY CONSTRUCTION - Jeff Black9857 Horn Rd [email protected] • (916) 366-5695Sacramento, CA 95827 Fax (916) 361-9043

Thanks to all our paid directory listing sponsorsSacramento Claims Association News Network Services Directory

continued next page

12 Sacramento Claims Association News Network • November 2014

Sacramento Claims Association News Network Services DirectoryThanks to all our paid directory listing sponsors

FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon, CPCUThroughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099Nevada, Oregon, N. Dakota & Minnesota [email protected] COVERINGMASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. [email protected] • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894LEAK DETECTION/PLUMBINGAMERICAN LEAK DETECTION - Monte RoutonP.O. Box 525 www.AmericanLeakDetect.com • (916) 331-6443Fair Oaks, CA 95628 [email protected]’S EYE LEAK DETECTION - Daniel SpatzP. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944Davis, CA 95614 [email protected] • Fax (916) 760-8970MASTERS WHOLESALE - Mike LaVerdure 2504 Mercantile Dr. [email protected] • (916) 997-0423 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3891OVERSPRAY REMOVALNATIONWIDE OVERSPRAY REMOVAL - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909Safe Overspray Removal [email protected] • (800) 345-1269PROPERTY RESTORATION-CLOTHING SPECIALISTSFRSTeam - Jim and Courtney Nicholas910 Striker Ave. Ste E TravisGeorge [email protected] • 916-920-8239Sacramento, CA 95364 IanManes [email protected] • 916-920-8239

PROPERTY RESTORATION/CONTENTSAMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388Elk Grove, CA 95758 [email protected] BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030Sacramento, Yuba City, Chico & Redding www.CRBR.comTHE RESTORATION CLEANUP COMPANYContents Restoration Specialists 800-500-4310Asbestos Decontamination, NS Inventory www.thecleanupco.com SERVICEMASTER CLEANING & RESTORATION SERVICES - James JohnsonServing Sacramento (916) 983-8084Placer & El Dorado Counties [email protected] OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn FullerServing Napa County, Vallejo [email protected] • (800) 648-1608and Benicia Fax (707) 257-1608SERVICEMASTER RESTORATION SERVICES - Robert ScottServing Sacramento [email protected] • (800) 480-TIDYContra Costa & Sonoma Counties www.svmcleaning-restoration.comZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch11365 Sunrise Park Dr. Ste 200 [email protected] • (916) 635-8571Rancho Cordova, CA 95742 [email protected] • Fax (916) 635-8573WINDOW COVERINGMASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. [email protected] • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

continued from previous page

Thank You to ALL our Subscribing Advertising Sponsors!

Deadline for all submissions for the next issue is November 21, 2014

n Print Publication Advertising Sponsorships n Online Sponsorships

WHO’s Looking for You?BRANDING/VISIBILITY - Keep Your Name & Your Image Out There

Contact Lynna Harrison: 925-785-7021 [email protected]

Sacramento Claims Association News Network • November 2014 13SCA GIVING COMMITTEE

Charitable Implementation SurveyThank you to all our SCA members who have collectively made it possible to fulfill our Mission by providing continuing education and community support through various contributions over the years.In recognition of the outstanding contributions of the SCA membership, we have been able to establish our Giving Committee. As this is YOUR Association, we appreciate any and all ideas. We want to hear from you! The Giving Committee receives a percentage of net funds upon completion of the accounting report and approval of the Board each year. These funds are then distributed to support three areas:

Scholarship/Education • Donations/Charitable • Relief/Catastrophe.Our most productive fundraising results come through events we hold throughout the year, the most significant of which is the Golf Tournament. We appreciate all the support shown to the continuing development of our association, and ask that you now give us your feedback on where to best apply our Giving Committee funds.

Please take a few moments and complete this questionnaire.1) In addition to current activities and efforst, what other fundraising ideas you would like to suggest the SCA consider pursuing (Please list)? _________________________________________________ _________________________________________________ _________________________________________________

2) Would you be willing to participate/assist with an SCA fundraiser? Yes No If yes, Please supply your Contact Information: Name ____________________________________________ Company _________________________________________ Phone ___________________________________________ Email ____________________________________________

3) What categories would you prefer your SCA contribution support?

Animal & Animal Protection

Cancer

Caregivers

Child Protection, Sponsorship

Community Education/Arts

Crime Prevention

Disabled

Drug & Alcohol Abuse

Elderly

Environment – Catastrophic Aid

Health – Hospital

Integration & Rehabilitation

Poverty

Youth Services – Residential Care, Education

Other: _______________________________________________________________

4) Do you have a specific organization(s) that you would recommend the SCA consider? _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________** Please submit any supporting information for your recommended charitable organization for review and consideration.

5) Would you consider Volunteering, in coordination with the SCA and another charitable organization for the betterment of our community? If so, do you have suggestions, i.e., wrapping gifts for Salvation Army, organizing food boxes for food shelters, etc.? _______________________________________________________________________

Please return this survey to Giving Committee Chair, Cathrin Nevin at the next SCA event, or mail to:Cathrin Nevin, c/o Carl Warren & Co.11171 Sun Center Drive, #260, Rancho Cordova, CA 95670 Thank you for your time and participation!

14 Sacramento Claims Association News Network • November 2014

Tami Umland (Committee Chair) Artland Construction [email protected] Larson Haag Engineering [email protected] Woodward Belfor [email protected] Cassetta Cleanrite Buildrite [email protected] Viodes Servpro of Citrus Hts./ Roseville/ Carmichael [email protected] Fry JM Environmental [email protected] Corry WaterSmokeMold [email protected] McLain Servpro Rsvl/CH [email protected] Kettlehut PW Stephens Environmental, Inc. [email protected] Krueger ServiceMaster Advantage [email protected] Somervill Protera Testing [email protected] Aronson Aronson Landscaping [email protected] Aronson Lawton Construction [email protected] Andrews PW Stephens Environmental, Inc. [email protected]

2014 SCA Street Team!Direct communication still reins as the most effective way to reach out to the overall community. SCA is proud to announce its new “Street Team” volunteers. Get to know one today!

POSITIONS AVAILABLECLAIMS INDUSTRY PLACEMENTSGary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to [email protected]. Serving the Insurance Industry since 1995.SENIOR PROJECT MANAGERServiceMaster Restoration Services, an employee owned company, is the recognized leader in water and fire damage restoration services to residential and commercial customers alike. We have locations in Concord, Fremont, Sacramento, Santa Rosa, and Novato. For more information about our company please visit our website www.svmcleaning-restoration.com.The Project Manager is the primary point of contact for our customers. With the support of our awesome Support Services team, our Project Managers are responsible from beginning to end to restore our customers’ peace of mind.Responsibilities Include:• Flexibility to work days, weekends, and some evenings as assigned • Visit jobsites, de-termine and write work scopes • Act as liaison with customer and insurance personnel • Complete jobs in a timely and profitable manner • Market ServiceMaster services to assigned adjusters in assigned area and establish working relationship • Personally call on insurance adjusters and general contractors as assigned to establish a good working relationship • Complete project work orders and works with Production Managers, Job Coordinators and Production Teams to insure the best quality service in the country • Maintain and improve on established revenue goals • Maintain and improve on profit goals • Maintain and improve Tell ServiceMaster scores • Complete on call duties as assigned• Be available to your customersRequirements:• Project Management experience • Great customer service skills • Must be familiar with windows and office XP software • Must be able to create written communication without major editing • Must possess excellent written and verbal skills • Must be able to estimate value of a project • Must be able to learn and utilize our proprietary software; Chronicle, Xactimate and others as necessary • Must have a clean driving record. • Must pass a pre-employment drug test. Contact: (800) 480-TIDY, or [email protected].

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The Sacramento Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the SCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or SCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

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Sacramento Claims Association News Network • November 2014 15

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Californians Urged to Prepare Before The Next Big One HitsSACRAMENTO, Calif. - More than 10 million Californians participated in the largest disaster preparedness event ever October 16th, when they practiced “The Great ShakeOut” drop, cover and hold-on drill. Insurance Commissioner Dave Jones reminded Californians to prepare before the next earthquake hits with a few simple steps that can save your life and help you recover from disaster."You have the opportunity to prepare for the next disaster today, and make recovering easier," said Commissioner Jones. "In observance of the Great ShakeOut I urge all Californians to make a pre-paredness plan and practice it. Before the next big one hits, make sure you take a few simple steps to mitigate your risk of injury and loss."Californians know it's not if but when the next earthquake will hit. Even a small or moderate temblor can cause significant damage. The magnitude 6.0 quake that struck Napa on August 24 is a good re-minder that residents need to take steps to protect themselves, their loved ones and their belongings by making sure they have the coverage they need and they take simple, inexpensive mitigation steps.Standard homeowners insurance does not provide coverage for earthquake damage. Earthquake insurance must be purchased separately and is typically designed as a catastrophic policy to cover tens of thousands of dollars in structural damage. The majority of quakes are moderate and cause damage and injury when furniture and belongings tumble and break. For about $100, the average person can protect themselves and their family by using Velcro appliance and furniture straps, cabinet latches and quake putty to secure those items that fall and break during a quake.Adding an earthquake strap to a flat screen TV helps prevent injuries from the appliance falling on small children and has the added benefit serving as a theft deterrent.

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