s74 - day 1 - 1200 - digital skills for health literacy
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Health and Care Innovation Expo 2014, Pop-up University S74 - Day 1 - 1200 - Digital skills for health literacy Bob Gann Charlotte Wheat Dan Barnett Helen Milner #Expo14NHSTRANSCRIPT
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Widening Digital Participation
Health & Care Innovation ExpoMarch 2014
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Why this matters: digital skills to combat health inequalities
Bob Gann, Programme Director, Widening Digital Participation,
NHS England
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A significant increase in the use of technology to help people to manage their own health and care
An NHS for everyone regardless of income, gender, location, age, ethnicity or any other characteristic
NHS England Mandate, 2013
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Digital exclusion
• 7 million adults in UK have never been online
• 4 million of these are over 65
• 5 million of these have a disability or long term condition
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One in six people are over 65. People over 65 account for more
than half of all NHS spend
One in four people have a long term condition or disability . Long term conditions account for 70% of all NHS spend. People with LTCs & disabilities are three times more
likely never to have used the internet than those without
disabilities.
Those in old age
Digitally excluded make most use of NHS & experience greatest health inequality
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Health literacy & health inequalities
• Half the population lack literacy & numeracy skills to use health information effectively
• 11 million adults in UK lack basic digital literacy skills• Information & services are increasingly digital - digital skills are
increasingly essential to health literacy• Low health literacy closely linked to poorer health outcomes &
mortality
Bostock,s & Steptoe, Association between low functional health literacy & mortality in older adults. British Medical Journal 2012; 344
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Reducing inequalities: training citizens in basic
online skills to boost health literacy
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About Tinder Foundation
Helen MilnerChief Executive
Tinder Foundation
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Local is familiar, nearby, where help is on hand
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Optimised for mobile learning
People learning how to use it and using technology to help change to happen
Digital
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150,000 people
learning basic
online skills
100,000 people
engage
d in
digital health
50,000 trained in
digital health
35,000
job seekers
helped to
use UJM*
30,000 skilled
via Digital Deal
25,000 users on CHT*
8,000 ESOL*
* UJM = Universal Job Match* CHT = Community How To* ESOL = English for Speakers of Other Languages
Scale of Impact (April 2013 – March 2014)
5,000 hyperlocal partners
25,000 volunteers
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Digital for a better future
✖Digital Exclusion: poverty, lack of opportunity, inefficiencies, frustrations, under employment, health inequalities, no-go communities, a divided nation
Digital Growth: high employment, decent jobs, decent wages, prevention of poor health and crime, successful businesses, excellent education, fulfilled people, a digital nation
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Delivering the programme
Bob Gann, Programme Director, Widening Digital Participation,
NHS England
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100,000 people engaged in digital health information
50,000 people trained to use online health resources
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Online Health Course
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Marketing Campaigns • Let’s Get Digital for Get online week (October 2013)• Start Something Online (February 2014)
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Real time transparent performance data
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Map
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15 Digital Health Flagships
Trial innovative approaches working in local communities including: • Bromley-by-Bow Healthy Living Centre – social prescribing • Southampton Libraries – working with Macmillan Cancer Support• Cooke e-Learning in Leicester – digital skills for Asian community• Mayfair Centre in Shropshire – rural communities• Inspire Communities in Hull – social isolation & poor mental health• Heeley Trust in Sheffield – digital skills surgeries in GP practice• Breezie – easy to use tablet interface for older people• 68 York Street, Leeds – multi-agency working with homeless people
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Case study
Dan Barnett, Healthy Leeds Partnership