rx to otc- final
TRANSCRIPT
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Nutrition Supplement
- A Prescription Drug to an OTC Product
- Sohil Gandhi
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The Indian Pharma Sector
The Indian Pharmaceutical Industry is buoyed by a strong
demand, improved spending on healthcare and rising middle
class incomes.
Cipla topped the list by highest market share of 5.38%
Among the largest growing drugs for the year was Abbott's
insulin Human Mixtard, which rose 27% to become the second
largest-selling brand, displacing painkiller Voveran ( Novartis)
with a 6% growth.
Overall, the Indian Pharmaceutical industry has achieved a
growth of 16.5% in 2010 on a y-o-y basis.
*Source: IMS Health
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Over The Counter (OTC)Market
The Indian OTC market have been growing at around 10% for
the last 2 years, leaving the US and China much behind, where
OTC drug sale is estimated at 4% to 5% respectively.
The share of sale of OTC traditional drugs in India has gone up
to 30% as against of cold and cough medicines, 12% of
vitamins and nutritional and about 7% of analgesics.
The OTC drugs in India are quite common because the number
of pharmacists and chemists have exceeded 8.5 lakh.
*source: Sify Finance
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Nutritional Supplements to Diabetic and cardiac patients
Now a days due to change in lifestyle patterns more and more
people are suffering from various heart problem
For such kind of Patients nutritional supplements are requires
most the combination are of VitaminB12, Folic Acid,
Methylcobalamin is being provided
Such kind of drugs help in maintain proper health and it
become a part of every prescription that prescribe for such
patients and its growing day by day.
*source: Sify Finance
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Big switch RXto OTC
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Why Switch?
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The Advantage
The decision to move ahead to switching a product from Rx to
OTC status is a major strategic move
Several key factors need to be assessed to determine its
success potential, including whether:The product is a suitable as selfmedication to Patient
The product is going to be first in a Rx category to switch (creating a new
OTC category)
The product has a recognizable pointofdifference versus existing
treatments
The product has potential for modification into different forms to increase
differentiation
There is an unmet consumer need
The Rx brand has adequate market equity to achieve a successful switch
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A Successful Switch Requires
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The Marketing Mix
Promotion
Place
Price
Product
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The Product
A switch product needs to have a clearly defined
pointofdifference in the OTC market where it will compete
and is only likely to be successful if it can fill an unmet need of
existing consumers.
OTC switch include packaging design: inclusion of recognizable
elements that highlight key product positioning, benefits and
link these to the Rx heritage.
Product differentiation in OTC can also be strengthened by
providing different formats for consumer use e.g. different
pack sizes, liquid versus tablets etc.
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The Price
It becomes a determining factor for OTC products, as India is a
highly price sensitive market
Based on the packaging, the prices should be fiercely
competitive with competing brands. Also, a little push would
be required to be given by the company to the retailers (maybe
through contests or holidays), and the associated costs be
incorporated in the same
As a part of its CSR activity, the company can drop its prices in
a previously identified segment, and reap the benefits of the
same.
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The Place
The product during its launch phase itself should be made
available all across the length & breadth of the country or
should reflect the promotion strategies used for the same.
As an OTC product, the products should have considerable
visibility in highly residential areas, as this will help the product
gain popularity at a rapid pace.
The metro areas (Tier I & Tier II cities) should be given priority
as should the areas where the instances of the nutritional
requirements identified through research are high.
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The Promotion
Companies who plan a switch with an Rx product well ahead
can ensure that there is published data that supports use for
the product for the OTC indications and uses sought.
OTC switch products effectively become new consumer brands
and should focus on translating emotional benefits rather than
the functional benefits traditionally communicated to
physicians.
Longterm planning can ensure that the Rx product starts to
communicate these through packaging at a much earlier phase
than when switch is imminent. This enables a smooth
transition from Rx to OTC with packaging changes reflecting an
evolution of communications rather than an abrupt change.
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Push & Pull - Strategies
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Push Strategies
Retailer Wise:
Priority should be given in the areas where the instances of the
nutritional requirements identified through research are high.
The brand visibility & business activations such as productstatuettes & display posters should be on the higher
(dominating) side, that can reinforce the customers.
The retailers can be given Perks to promote the product by
offering them attractive holiday or schemes, or enrolling them
in competitions based on a number of pre-decided sale of
product - either in numbers or financial terms.
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Pull Strategies
Consumer Wise:
A product can be pushed through to the consumer if via
longterm planning one can ensure that the Rx product starts to
communicate through packaging that a switch is imminent. Thisenables a smooth transition from Rx to OTC with packaging
changes reflecting an evolution of communications rather than
an abrupt change.
The company to increase its consumer base to different sections
of the society, can come up with varied dosage (the strength) and
the medium (Tablets, Syrup, etc.) and more health awareness to
Cardiac and Hypertension patient along with cost saving
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The Demand Model
To influence the consumers, a holistic demand model isrequired to be constructed, of which the doctors and the
pharmacists, become the prime players and Word of Mouth
plays an important role in it.
The key modeling factors to consider may include the
frequency of symptoms and treatments per year, units of
product used per episode and how patients will use the
treatment provided (full course, some or none of what is
recommended).
Understanding and implementing this will help the retailers
push the specific product and simultaneously on the other
hand will create a pull for the consumers to purchase the
same.
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The Demand Model
The demand model will need to reflect assumptions on
consumer need for the new OTC product, their reactions to
price and the impact on consumers of visiting a pharmacy for
treatment versus a physician.
The demand model will also have to take into consideration
the cannibalization of sales and the threat the product faces
from its competitors & traditional remedies.
Proper indication and contra-indication of the product are
informed properly along with the dosage.
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Print - Outdoor - Radio Television (PORT)
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Awareness: Print
One of the basic requirements for any brand is to create
awareness amongst its targeted consumers, the following can
be implemented:
Newspaper adverts (more than 1/4th of a page, to create impact). The best
positioning for the same would be to act as the cover page to the
newspaper itself.
To have various educational/informational pamphlets distributed in high
potential areas & also be distributed as a keepsake.
Articles on dos & do nots in popular magazines on the disease and theremedies along with strong recommendations of the product.
Posters on Medical Store and its near by areas.
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Awareness: Outdoor
To create an impact, this becomes one of the cheapest modes
as far as the eye-sight goes:
Painting a complete train rake, for a period of 6 months, and depending on
previous research either Central/Western/Suburb & giving information on
causes & remedies with a suggestion to visit chemists to ask for remedies
A Health Check up Camp in dominant areas/estate to be carried out across
the country to act as a business activation point for the consumers about
the brand and educate them on the same as well.
Outdoor - embossed hoardings at prominent traffic junctions
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Awareness: Radio
To create an impact, this becomes one of the cheapest modes
as far as hearing goes:
To club up with a popular radio show, have live interactions with popular
personalities, who suffer from similar abnormalities, ask them for natural
remedies & as a voice over also suggest the brand as an option.
To create awareness drive with the radio channels at popular hotspots, like
malls on weekends to further promote the brand to piggyback on the
radios brand equity.
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Awareness: Television
One of the most important & expensive mediums, it also helps
to convert maximum consumers:
To directly contrast & compare the advantages of the brand, with other
remedies in a very discrete manner via ongoing serials & features.
To create advertisements based on recommendations by the medical
fraternities as this helps in boosting the morale & the confidence of the
consumer towards the product.
To promote the product through interactive online purchase channels like
CJ Alive, by showcasing the before and after effects of the usage of the
product.
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Retailers Schemes
The retailers in order to push the sales of the product can be
encouraged with a lot of different kind of offers. All of these if
possible are to be given on a basis of a tier system that is
explained in the latter slide.
Some of the suggested offers include:
Based on Tier system provide retailers/chemists with holiday packages
For retailers who do not have a computer based logistics system at the
shop, offer the same (hardware & software plus training, again based on a
tier system
To have an quarterly draw for the retailers, promising a heavy discount or a
complimentary health check ups for the owners as well as his family.
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Tier System
I
On X Amount of Sales
Financially Driven
II
On X plus 20%of X Sales
Non-descript retailers stop here
III On X plus 50% of (X+20%) Sales Major gifts accommodation here
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Additional Strategies: Social Media and CSR Activity
The Social Media can also be used to promote the brand among its
potential consumers. Since this is a relatively new brand the
company can willingly experiment with different online options to
create a positive impact.
The company can also create an emotional connect to its
consumers by promoting - creating brand awareness & product
visibility through CSR activities. This will help the company in
accomplishing two goals simultaneously. It will help circulate the
brand and also increase its credibility in the market.
The company can enlist the services of medical associations of the
country and make them approve the product. This will instill
confidence in the mind of the consumers that it is a good quality &
dependable drug for self-medication.
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Conclusion
An OTC switch is one effective approach to extending the
brand lifecycle rather than accepting sales declines as part of
the inevitable fallout from generic competition. It helps, the
company instill confidence about the brand in the consumer
and also helps in increasing its credibility in the market. With
Indias rapidly growing OTC market, this all strategy does play a
major role in the companys long term sustainablity and
product growth.
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Thank you