rux agile jan 10

Agile User Experience: Two Stories & a Conversa9on

January 12, 2010

Richmond User Experience (RUX) richmondUX.com

AgileRichmondagilerichmond.com

Presented by:Joe Sokohl and Tom Illmensee

Sunday, January 24, 2010

Agile User Experience: Two Tales and a Conversa9on RUX + AgileRichmond – January 10, 2010


Agile/ScrumiteraJve soLware engineering process

culture of close collaboraJon

face-‐to-‐face communicaJon (less documentaJon)

deliver well-‐craLed, working code in short cycles

challenging environment for tradiJonal UX



Agile User Experience: Two Stories & a Conversa9on RUX + AgileRichmond – January 10, 2010

Manifesto: agilemanifesto.org

12 principles: agilemanifesto.org/principles.html

Global organizaJon: agilealliance.org

Yahoo! Agile UX group: 9nyurl.com/4vrwpd

Scrum: www.controlchaos.com




User ExperienceDesigning soluJons for real users doing real tasks

Basing designs on observable behavior, not opinion

Focusing on people while understanding business and technology

User

Services

Busin



User Centered Design

Services-Oriented Architectures/Web ServicesEnterprise Data Integration

Business Process & Agility Focus



Communities of practiceBoxes and Arrows: boxesandarrows.comUX Matters: uxmatters.comUsability Professionals Association: upassoc.orgInformation Architecture Institute: iainstitute.orgInteraction Design Association: ixda.orgJohnny Holland: johnnyholland.orgKonigi: konigi.com

PeopleDon Norman: www.jnd.orgAnders Ramsay: andersramsay.comJared Spool: www.uie.comLuke Wroblewski: functioningform.comLou Rosenfeld: louisrosenfeld.comCarolyn Snyder: snyderconsulting.net


http://www.jnd.org

http://www.jnd.org

http://www.useit.org

http://www.useit.org

http://www.uie.com

http://www.uie.com

http://www.joelamantia.com

http://www.joelamantia.com


Jared Spool’s closing keynote 1,400 attended



Joe’s story

Joe [email protected]

@mojoGuzzi


A Tale from the LiveAid TrenchSunday, January 24, 2010

Agile ’09➡ Challenge: Create a functioning

iPhone-enable Web app in 4 days

➡ Charity: www.ManoAMano.org➡ Goal: Raise $1,000 at the closing

banquet



Guerilla ResearchSunday, January 24, 2010


Crafting Better Research Questions



Interviewing Research Participants



PersonasSunday, January 24, 2010


Tell us about Alice...Sunday, January 24, 2010


Task AnalysisSunday, January 24, 2010


Sketching and Rapid DesignSunday, January 24, 2010


Teaching the Design Studio Method



Presenting SketchesSunday, January 24, 2010


Day 2: Design ReviewSunday, January 24, 2010


Critiquing the DesignSunday, January 24, 2010


Paired ProgrammingSunday, January 24, 2010


Day 3: From Prototype to Production



Craftsmen at WorkSunday, January 24, 2010


Day 4: Finish and LaunchSunday, January 24, 2010


We didn’t meet our goal...

We exceeded it.



...we raised $5,400during Jared’s talk

($2,700 from app with $2,700 matching funds)

www.manoamano.org


http://www.manoamano.org

http://www.manoamano.org


Tom’s story

Tom [email protected]



hNp://www.flickr.com/photos/amphalon/489866219/

U.S. economy – 2007/2008

S.S. Short Circuit



Wireframes >> days/weeks

Plan usability study >> 1 week

Recruit users >> 1.5 weeks

Conduct sessions >> 2 days

Analyze data >> 1 week

RecommendaJons >> 3 days

Write report >> 1 week



hNp://www.flickr.com/photos/gabriele/68282411/hNp://www.flickr.com/photos/opera-‐nut/2752861268/



“[Customer] research collateral, including original paper prototypes,

were all prominently displayed [in Agile work rooms], giving the en9re

team a sense that the [shopper] was always in the room. I heard

repeated feedback that team members from the QA and technical

teams were especially interested by this new way of seeing things—it

really opened their eyes to designing soluJons for

people.”

-‐ Senior Business Strategy Manager



hNp://www.flickr.com/photos/lorda/129806123/



“One of the responsibili9es of soaware development is to assure that the right

product is being created, and then to create it in the right way. The only way to

accomplish this is to apply the best prac9ces of programming, design, and all of the

other associated disciplines and craas. *TRUE* agile means integra9ng these craas

into a joyful, unified, produc9ve whole.”

-‐ Alan Cooper

“Usability's role in a design project is to be the source of truth about what really

works in the world, as opposed to the team's hopes for what might work.”

-‐ Jakob Nielsen



hNp://www.flickr.com/photos/15302763@N04/3386432469



What’s your story?
