rustam rea: integrating diabetes care in derbyshire
DESCRIPTION
Dr Rustam Rea, Associate Clinical Director and Consultant in Diabetes, Derby Hospitals NHS Foundation Trust, talks about First Diabetes - an integrated diabetes service, delivering care in one place, closer to patients’ homes. The health care professionals in the team are drawn from both the hospital and the community and include consultants, GPs, specialist nurses, health care assistants and dieticians. The team are able to communicate easily among themselves through a shared electronic patient record and work closely with the practices who are part of the First Diabetes service. As well as providing individual appointments for patients, team members also provide group education along the whole patient pathway, from prevention of diabetes to complex insulin regimes. They also go out to practices to see patients and provide professional training and advice.TRANSCRIPT
Integrating diabetes care in Derbyshire
Dr Rustam Rea
Consultant Diabetologist, Royal Derby Hospital
Co-Chair First Diabetes
www.firstdiabetes.co.uk
Person centered integration
BOB AGE 60
Practice Nurse for regular check-ups
GP for regular BP and medication checks
Foot calluses
Podiatry Clinic at Village St Health Centre
Referred by GP for New patient
education classes
DAY course at Coleman St Health Centre delivered by
Nurse Consultant, Dietician and Podiatrist
Referred by GP for retinopathy screen
Retinopathy screening at the London Road
Community Hospital
Referred by GP for Podiatry
Bob has obesity issues
Referred by GP to dietician
Dietician appointments at
the Walk-in Centre
Bob confesses he has erectile dysfunction
Referred by GP to Erectile Dysfunction
Clinic
Diabetic Specialist Nurse at the erectile dysfunction clinic at
RDH
Podiatrist at Village St finds foot neuropathy
Podiatrist refers to Diabetic foot clinic
Diabetic Foot Clinic seen by Diabetic Specialist Nurse, Podiatrist, and
Consultant at RDH
Nurse Specialist at the Osmaston Surgery has
recommended exenatide
Referred by GP to RDH
Consultant Diabetologist initiates exenatide
GP eventually thinks Bob
requires insulin
Referred by GP to
LES2 insulin
initiation service
Nurse Specialist at the Osmaston Surgery decides exenatide is a better option so refers patient back to GP
for referral to Consultant
Foot neuropathy discovered
Integration across a community
‘Bringing together clinicians across the system with legal and financial autonomy to
be responsible for the health outcomes of the community’
Whole system integration
1° care 2° careIntermediate care
Specialist podiatrists
Diabetes service
Specialist dietitians
Specialist doctorsSpecialist DSNs
Practice nurses
GPs
First Diabetes – a very new model
Partnership
Shares held 50% by GPs and 50% by acute trust
Single budget, not-for-profit
Comprehensive
Outcome focused, not process driven
A network including primary care, community and hospital staff
No one directly employed – staff either seconded or sessional
Facilities rented
Pillars of integration in First Diabetes
IT
Financial
Patient participation
Clinical engagement
Clinical governance
SystmOne - the IT solution
Single real-time clinical record
Rapid access to decision making and referrals
Consent and confidentiality
Rolled out into tertiary hospital clinics
Patient access
Programme budgeting – the financial solution
Single budget for diabetes, jointly owned by GPs and hospital
Set by PCT based on previous years spend, scope of specification and efficiency savings
Not-for-profit organisation
Re-invest surplus back into the service
Care planning – the patient engagement solution
Care planning philosophy
Patients informed and educated before clinic appointment
Patient shadow clinical board
Diabetes prevention workshops
Education throughout the patient journey
Clinical engagement
Keeping colleagues engaged – primary care and hospital
New style of leadership – collaborative, shared responsibility, acknowledging historical differences
MSc diabetes module for upskilling primary care
Practice visits, discussing difficult patients – 4 groups
Reporting outcomes and comparing practices
Clinical governance
Underpinned by a legal partnership– Company limited by shares– Equally owned by hospital and GPs– Provides stability and confidence in long term future
Move from silo working to joint ownership– Board of directors– Clinical management board– Wider team working – in hospital, in general practice
Cost of integration
50% lower DNA rate compared to non-integrated service
Cost per patient
Year
First Diabetes £
National tariff
£2009/10 109 1122010/11 124 1182011/12 121 122
Reduction in prescribing costs
1st Q
uarte
r 200
9/20
10
2nd
Quarte
r 200
9/20
10
1st Q
uarte
r 201
0/20
11
2nd
Quarte
r 201
0/20
11
1st Q
uarte
r 201
1/20
12
2nd
Quarte
r 201
1/20
12
1st Q
uarte
r 201
2/20
13
2nd
Quarte
r 201
2/20
13£0.00
£500.00
£1,000.00
£1,500.00
£2,000.00
£2,500.00
£3,000.00
Total diabetes costs
First Diabetes Act Cost Per standard pu
Derbyshire Act Cost Per standard pu
National Act Cost Per standard pu
Co
st
pe
r P
U
£200M savings if figures were extrapolated nationally
Biochemical outcomes
Sustained QoF improvements for diabetes
Reduction in HbA1c (1-2%) and weight (5-10kg) in patients starting new diabetes drugs
75% reduction in insulin doses and 1.25kg weight loss in patients on complex insulin regimes
Admission with primary code of diabetes
2009/10 2010/11 2011/12 2012/130
20
40
60
80
100
120
140
160
180
County Practices
First Diabetes
Admission with a secondary code of diabetes
2009/10 2010/11 2011/12 2012/130
500
1000
1500
2000
2500
County Practices
First Diabetes
21% reduction in admissions in First Diabetes9% reduction in surrounding county practices
Patient and professional satisfaction
“The FD service from Stoneleigh House is excellent. They give excellent care and advise to any patients I have sent there and have always improved the diabetic measures of
control as well as helping the patient with understanding their condition. The patient satisfaction is very high.
They have also helped with my own understanding of diabetes as well as being a considerable support to our
nursing team”
Recognition
Winner of Quality in Care Awards 2012 for Best Cross Boundary Working and Best Primary and Community Initiative
Finalist in HSJ Awards 2012 in Managing Long Term Conditions category
Finalist in HSJ / Nursing Times Care Integration Awards 2012 in Diabetes Care
Finalist in Health Enterprise East Innovations Awards 2012
Challenges ahead
Providing diabetes care for Southern Derbyshire
Integrating with other long-term conditions
Integrating with social services and mental health
Ongoing clinical engagement
Acknowledgements
Dr Garry Tan
Dr Kyran Farrell
Staff and patients at First Diabetes
GPs, hospital management
PCT / CCG
Thank you
www.firstdiabetes.co.uk
Commissioning for Integrated Diabetes Care
www.tinyurl.com/CommissioningDiabetes