russell willis taylor: curating our future - creating sustainable institutions

Curating Our Future: Creating Sustainable InstitutionsMuseums and Galleries of Scotland

September 2013Glasgow

© 2013 National Arts Strategies.

What shall we talk about?

Why we matter What sustainability really

means Four big challenges



http://www.artstrategies.org/programs/chief_executive_program/sundance.php

The big four

EngagementGovernanceChangeValue


I. Engagement

The Challenge: Engaging visitors and communities as genuine collaborators


What’s the formula?


–from Field Notes January 20 post, “What’s your mandate?”

Santa Cruz Museum of Art and History


Golden rule of engagement

Remove barriers to the experience


Engagement ≠ polite tolerance

It’s not a broadcast, it’s a conversation.


Who is listening?

We need data to know how to communicate with niche audiences; to know what they care about and when they listen

Social media Learning during their experience Building relationships without

badgering them Respect and caring for amateurs


Just remember . . .

If you aren’t at the (civic) table, you are probably on the menu.


II. Governance

The Challenge: How do we create the 21st Century Board to advance our work?


Governance: Change agents

You have to put sand in the oyster – it’s the grit that makes the pearl.


Board Metrics

Good Meeting = Time Saved + Lunch

Time Wasted


A 21st Century Board is:

Accountable

Transparent


Process Matters

An average group of people with a great process will achieve more than a team of stars with a poorly designed process.

Dave OwensVanderbilt University

Expert on Innovation


21st Century Board

Reflects a culture where CEO and board are partners – sharing in risk, failure, and success.

The Summit at Sundance: Roles of the Board discussion group


A 21st Century Board

Is always engaged in strategic succession planning


Adages: Then & Now

Give, get or get off.

Inspire, or retire.


III. Managing and Leading Change

The Challenge: Developing employees and systems that will transform organizations and the field


A radical Human Resources policy?

Hire as much for attitude as aptitude.


Culture Eats Strategy


IV. Creating Value

The Challenge: Becoming indispensable to society, as organizations and as a field


Price is what you pay, value is what you get.

Warren Buffet

Curating Our Future: Creating Sustainable InstitutionsMuseums and Galleries of Scotland

September 2013Glasgow


russell willis taylor: curating our future - creating sustainable institutions

Technology

board discussion group

century board

field notes

sustainable institutions

lunch time

great process

designed process

average group of people