run sap opentext, to manage mission-critical content and document
TRANSCRIPT
Simply go digital with EIM Richard Verbeek, OpenText SAP Innovation Forum, 8 april 2015
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Networks Cloud = Flexibility
and Scale
Mobile
Big Data and Real Time
„Digital Transformation and Ist Impact“ SAP Online Course (2014) https://open.sap.com/courses/dit1
IoT Number of connected devices
Broadband
connections
Total internet traffic
So
cia
l m
ed
ia u
se
„Delivering Digital Infrastructure“ World Economic Forum Boston Consultiung Group (2014) http://www3.weforum.org/
Digital Customer
Globalization
Regulatory Pressure
Operational
Agility
Digital Technology:
Mobility / Zero
Distance Connectivity
Digital Technology:
Smart Systems
Digital Technology:
Internet of Everything
Digital Technology: 3-D Printing
„DIGITAL Disrupt or Die.“ Mark J. Barrenechea, Tom Jenkins (2014) (http://www.opentext.com/campaigns/digital-disrupt-or-die)
Digital Technology: Cloud
Genera
tion Z
The Cult of the Social Networked Society
Data Factories Winner takes
it all economy
„The Internet is not the Answer“ Andrew Keen (2015)
CLOUD
MOBILE BIG DATA
SOCIAL
Drivers of Digital Transformation
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
It‘s all about „Save“, „Copy/ Paste“, „Move“, and „Delete“
Basic File or
Document
Management
Operations
Windows: It‘s all
about documents
and files.
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What is the future of „Save“, „Copy/ Paste“, „Move“, and „Delete“?
Most prominent
Instagram functions
Where are upload, save,
copy, paste, move, and
delete buttons?
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Automated
Pipelines
Digital information
management capabilities
automatically bridge
media breaks and gaps
in the information flow.
Save
Copy
Paste
Delete
Move
Sharing
Digital shared media
replace traditionally
fragmented information
management
infrastructures.
Digital Transformation makes basic file management obsolete!
Digital information
management capabilities
automatically bridge
media breaks and gaps
in the information flow.
Digital shared media
replace traditionally
fragmented information
management
infrastructures.
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Connect to your network with Automated Pipelines for Ingestion
and Dissemination
2008
INGEST (capture, recognize,
index, …)
DISSEMINATE (publish, distribute, transmit,
notify, …)
STORE &
PRESERVE (archive, dispose, authorize)
ARTICULATE (edit, converse, transform,
annotate, …)
EXPERIENCE (view, navigate, visualize,
network, rate &
recommend, …)
ANALYSE (data & text mining,
model progression,
pattern recognition, …) Big data needs aggregation!
Advanced analytic
capabilities drive
automation!
Paper based formats
are replaced!
In social networks
editing and storing is
the same thing!
Published or
distributed content is
interactive!
We experience rather
than read!
Key disciplines of
ECM are still relevant
in the digital age!
AP
AP
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
INGEST (capture, recognize,
index, …) DISSEMINATE (publish, distribute,
transmit, notify, …)
STORE &
PRESERVE (archive, dispose,
authorize)
ARTICULATE (edit, converse,
transform, annotate,
…)
ANALYSE (data & text mining,
model progression,
pattern recognition, …)
EXPERIENCE (view, navigate,
visualize, network, rate
& recommend, …)
Connect to your network with Automated Pipelines for Ingestion
and Dissemination
AP
AP
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Automated Pipelines bridge media breaks and gaps in the information flow
AP
INGEST (capture, recognize,
index, …)
DISSEMINATE (publish, distribute,
transmit, notify, …)
STORE &
PRESERVE (archive, dispose,
authorize)
ANALYSE (data & text mining,
model progression,
pattern recognition,
…)
INGEST (capture, recognize,
index, …)
DISSEMINAT
E (publish, distribute,
transmit, notify, …)
STORE &
PRESERVE (archive, dispose,
authorize)
ANALYSE (data & text mining,
model progression,
pattern recognition,
…)
INGEST (capture, recognize,
index, …)
DISSEMINATE (publish, distribute,
transmit, notify, …)
STORE &
PRESERVE (archive, dispose,
authorize)
ANALYSE (data & text mining,
model progression,
pattern recognition,
…)
INGEST (capture, recognize,
index, …)
DISSEMINATE (publish, distribute,
transmit, notify, …)
STORE &
PRESERVE (archive, dispose,
authorize)
ANALYSE (data & text mining,
model progression,
pattern recognition,
…)
INGEST (capture, recognize,
index, …)
DISSEMINATE (publish, distribute,
transmit, notify, …)
STORE &
PRESERVE (archive, dispose,
authorize)
ANALYSE (data & text mining,
model progression,
pattern recognition,
…)
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Digitize the supply chain!
Automated Pipelines
Digital information
management capabilities
automatically bridge
media breaks and gaps
in the information flow.
When you need to keep records under control in
your own systems and partners cannot access
your system of record media-break cannot be
avoided.
Connect to your network with Automated
Pipelines for Ingestion and Dissemination
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
ARTICULATE
& SEND
RECIEVE &
INTERPRET
How Sharing transforms Traditional Business Communication
Media
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
RECIEVE &
INTERPRET
ARTICULATE
& SEND
How Sharing transforms Traditional Business Communication
Media
INGEST (capture, recognize, index,
…)
STORE &
PRESERVE (archive, dispose,
authorize)
INGEST (capture, recognize, index,
…)
STORE &
PRESERVE (archive, dispose,
authorize)
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
RECIEVE &
INTERPRET ARTICULATE
How Sharing transforms Traditional
Business Communication
Media
INGEST (capture, recognize, index,
…)
STORE &
PRESERVE (archive, dispose,
authorize)
INGEST (capture, recognize, index,
…)
STORE &
PRESERVE (archive, dispose,
authorize)
ANALYSE (data & text mining,
model progression, pattern
recognition, …)
DISSEMINATE (publish, distribute, transmit,
notify, …)
STORE &
PRESERVE (archive, dispose,
authorize)
Pattern 1: Digital Media
duplicates or replaces EIM
capabilities
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
RECIEVE &
INTERPRET ARTICULATE
How Sharing transforms Traditional
Business Communication
INGEST (capture, recognize, index,
…)
STORE &
PRESERVE (archive, dispose,
authorize)
ANALYSE (data & text mining,
model progression, pattern
recognition, …)
DISSEMINATE (publish, distribute, transmit,
notify, …) ? What records are
you
keeping in your
control?
EXPERIENCE (view, navigate, visualize,
network, rate & recommend,
…)
Pattern 2: Expand EIM to
the customer
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
RECEIVE &
INTERPRET ARTICULATE
How Sharing transforms Traditional
Business Communication
INGEST (capture, recognize, index,
…)
STORE &
PRESERVE (archive, dispose, authorize)
ANALYSE (data & text mining,
model progression, pattern
recognition, …)
DISSEMINATE (publish, distribute, transmit,
notify, …)
?
What records are
you
keeping in your
control?
Pattern 3: Expand
EIM to the supplier
[Your Company Logo]
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
How Sharing transforms Traditional
Business Communication
Pattern 1:
Digital Media
duplicates or
replaces EIM
capabilities
Pattern 2:
Expand EIM
to the
customer
Pattern 3:
Expand EIM
to the supplier
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Sharing
Digital shared media
replaces traditionally
fragmented information
management
infrastructures.
Share with your customer and partner!
Sharing a platform with your customer, supplier
or partner saves you from replicating records.
Engage with your partner in your system or
records!
Select partners that offer a system of
engagement you can repurpose as your
system of records!
The road to digital
Sharing Automated
Pipelines
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
The road to digital
Sharing Automated
Pipelines
Communicate interactively and with
customers building on compelling
Document Presentment
Automate processing of
incoming content and analytics
with OpenText Business Center
Connect to the Ariba Network to
Vendor Invoice Management
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Manage customer communication with Document Presentment
Targeted customer
service notice based on
customer profile
Dynamic link back to
Customer Energy
Management Portal
Dynamic branding
based on business unit
Clear presentation
using historical
comparisons and graphs
Smart Meter Analytics
Consumption Information
powered by HANA
OMR codes for optimized
enveloping and mailing
Business user managed
marketing messages
Personalized Customer
Communication:
Transform ordinary
customer communications
into powerful one-to-one
marketing
Automated
Pipelines
Paper to Mobile link to
Customer Energy Management
Mobile Application Stay connected to the mobile workforce and user Expand EIM to mobility and multi-channel experience
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
SAP Document Presentment:
Optimizing Document Communication
Automated and Integrated
Personalized Targeted
Communications Document
Generation
Document
Distribution
Document
Consolidation
Document
Composition
Archiving
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Order
Fulfillment
File
Document
with the
Business
Object
Business
Object
Creation
Dispatch Capture
Ingestion
Automated processing of incoming content and analytics with
Business Center
Exception
(2%)
Automated
Pipelines
Processing
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Automated processing of incoming content and analytics with
Business Center
File
Document
with the
Business
Object
Business
Object
Creation
Dispatch Capture Order
Fulfillment
File
Document
with the
Business
Object
Business
Object
Creation
Dispatch Billing
File
Document
with the
Business
Object
Business
Object
Creation
Dispatch Logistics
Processing
Processing
Processing
Ingestion
Big Data and Big Content Automation and Analytics
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Business Center:
SAP Fiori® UIs for Web / Mobile Users
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
The Ariba Network connects to
Vendor Invoice Management
Out of the box integration
Purchase order, invoice & content integration
Improved supplier collaboration
Enhanced exception processing & dynamic discounting
Automated
Pipelines
Info Exchange replaces Documents Process data stream and translate unstructured to structured content
Data and Document Archiving
Archiving & Document Access
SAP Business Suite
Automated Reconciliation &
Posting Pay
Invoice Management FI
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
The
Ariba
Network
SAP Invoice Management
Invoice Processing
ERP (FI/AP)
$ € Y
Automated Reconciliation
& Posting Pay
ERP
SRM
e.g. SAP Archiving by OpenText
Document Archiving & Viewing
SAP Business Suite
Fax
FAX
Paper
SAP II
EDI
cXML
CSV
Supplier Portal
Hybrid flexibility: Cloud capture + on premise processing
Ariba Network – Buyer Portal
P2P Docs Discounting Supplier
Enablement P2P Docs
and Status
98% Clean
Invoices
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
The road to digital
Sharing Automated
Pipelines
Include suppliers in strategic
sourcing with Extended ECM
and TempoBox
Communicate interactively and with
customers building on compelling
Document Presentment
Improve handover in capital
projects with metadata mana-
gement and Extended ECM
Automate processing of
incoming content and analytics
with OpenText Business Center
Connect to the Ariba Network to
Vendor Invoice Management
Connect employee information
from successfactors and HCM with
Extended ECM in public, privat,
and hybrid cloud scenarios
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Include suppliers in strategic sourcing with Extended ECM and
TempoBox
Sharing
Supplier & Customer Engagement Include external collaboration!
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Include suppliers in strategic sourcing with Extended ECM and
TempoBox
RfX Business
Workspace
Share RfX Content with
Bidders
RfX Response
Business
Workspace
Set up a RfX Response
Workspace for each
Bidder and allow Bidder
to uplaod the quote
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
The “Cloud File Sharing Problem”: Business Content …
…out of Control!
SAP Business Suite
SAP ECM by
Cloud File
Share 1
Cloud File
Share 2
Cloud File
Share 3
Cloud File
Share 4
Cloud File
Share 5
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Simple, Secure, Powerful
SAP Business Suite
SAP ECM by
…with Tempo Box!
Supplier & Customer Engagement Include external collaboration!
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Tempo Box on Mobile Clients
Android
iPhone
iPad
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Connect employee information from Successfactors and HCM with
Extended ECM
HR Solutions Architecture as is
On premise
HCM
Employee File
Sharing
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Connect employee information from Successfactors and HCM with
Extended ECM
Integrate successfactors
and EFM with Connector
On premise
HCM
Employee File
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Connect employee information from Successfactors and HCM with
Extended ECM
HCM
Employee File
Move to HEC
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Connect employee information from Successfactors and HCM with
Extended ECM
Access xECM-Employee-
File from Successfactors
HCM
Extended ECM
Employee File
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
Connect employee information from Successfactors and HCM with
Extended ECM
Entirely move to
successfactors
HCM
Extended ECM
Employee File
Operational Efficiency and Agility Interface to public, private, and hybrid cloud scenarios
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
What‘s the difference between digital transformation and excellent
Enterprise Information Management?
?
Sharing Automated
Pipelines
©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›
What‘s the different between digital transformation and excellent
Enterprise Information Management?
Digital Excellent Information
Transformation Management
Excellent Information Digital
Management Transformation
Excellent
Information =
Management
Digital
Transformation
©2015 SAP SE or an SAP affiliate company. All rights reserved.
Contact gegevens:
Richard Verbeek
Principal Solution Consultant +31 6 21520105