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Rachel Roth22753 Paul Road, Marthasville, MO 63357
Home: (636) 673-2893 Cell: (636) 485-9903 Email [email protected] of Missouri-St. LouisBachelor of Arts in Anthropology, Area of Emphasis: Cultural Anthropology, December 2014UMSL Cumulative GPA: 3.81Study Abroad and Language Skills2 years /4 semesters of Japanese Language and WritingStudy abroad UMSL- Summer 2 week Program to Japan, Summer 2014Traveled within the United States, Canada, Mexico, and JapanWork HistoryFirst State Community Bank Warrenton, MoJunior Teller May 2015-Present
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Save-a-lot Wentzville, MOCashier/ Stocker Feb 2015- Present
Cleaned and organized the store, including the checkout desk and displays. Restocked Shelves and assisted in taking down and setting up new sets. Works alongside Management to help keep store safe Assists customers with products and strengthening community ties.
Thomas Jefferson Library University of Missouri-St. Louis Shelver/ Assistant Feb 2013- December 2014
Sorted and shelved numerous items in a timely manner. Instructed students on research techniques and the use of information technologies. Resolved patrons’ complaints tactfully and professionally.
Kohl’s Wentzville & Columbia, MOSales Associate June 2008 – Feb 2013
Determined customer needs by asking relevant questions and listening actively to the responses. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. Cleaned and organized the store, including the checkout desk and displays. Answered customer telephone calls promptly and in an appropriate manner. Stocked and replenished merchandise according to store merchandising layouts. Worked in all store departments, and took on area lead duties as well as some managerial duties.
Skills
Experience with diverse populationsStrong critical thinking skillsSkilled multi-tasker Deadline-driven Customer service-orientedMulti-line phone proficiency
Excellent organization Excellent Time managementFlexibleInnovativeStrong Group or Individual work
Computer/Register SkillCISCO phone system, Macintosh basics, Windows 7, Microsoft, Basic GIS, Social Media monitoring and analysis,
Related Skills Customer friendly approach Flexible and adaptable Strong ability to adapt to many different types of people and meet their needs. Natural ability to read body language and non verbal communication.