Smarter Staffing

Thank you for sending lots of excellent staff over the past month, I have seen a consistent level of enthusiastic and engaged staff. The team always arrive very well presented and everyone’s level of English is superb - this can frequently be a challenge with agency staff. You always act efficiently to last minute requests and changes. You have all made the headache of using a temporary workforce significantly easier.

Hotels Restaurants

Pop-ups

“

”

WHO USES ROTA?

Joe Carter – Events Director, Marriott Grosvenor Square

Higher quality through personal ratings

Low costs - we connect you directly to staff and

not through a middleman

Reduction in management time – book staff in just

1 step and then review/favourite staff all via an

app and web browser. Absolutely no paperwork

Very quick 24/7 staff call up times using app-

based technology

Dedicated partner management team with

operations support to cover all eventualities

We can provide you the best hospitality staff with:

THE BEST STAFF

100% Applications

39% Pass Interviews

21% Pass Practical

20% Live

STEP 1: Attract the best• Technology reduces our margin, allowing us to pay the best rates in the market

• We use data driven marketing to target more of our highest rated workers

STEP 2: Assess the best• We ensure quality by our extensive &

sophisticated assessment process

• Gather sophisticated data during the

application process to ensure the best

matching

STEP 3: Keep the best• Our members love it so much, we gain 56%

of our members through recommendations

• Our flexible, digital and transparent way to work, makes hospitality a more

attractive industry to work in for younger generations

• Candidate applies online for an interview

• Interview runs for 15 minutes at our office in

Old Street

• Candidates complete a personality test prior

to interview, which help us match them to the

most suitable venues if they are to progress

• In the interview we then assess:

Punctuality, attitude & presentation

Right-to-work: All documents if correct

are scanned & stored

Experience: A minimum of 3 month’s

relevant hospitality experience is

required

Excellent English is a must

• If successful, candidate is invited to a training

assessment

THE INTERVIEW

THE TRAINING ASSESSMENT

1. We run training assessments from our offices in Old Street, Manchester & Birmingham.

2. Firstly, candidates are given context on ROTA and are presented about our extremely high expectations and the in-app procedures.

3. Candidates are then tested on core-competencies of hospitality service during a practical assessment of:

5 Star Table service

Including setup, preparation, service (carrying 3 plates) & clearing (4 plates minimum)

5 Star Events table service

Including synchronised services

5 Star Drinks service

Including wine/champagne pouring and tray handling

MEMBER MATCHING ALGORITHM

Using our unique technology we get you the best staff every time

Time

No. of

mem

bers

who

are

off

ere

d the s

hif

t

1. Staff you already rate well – get the same returning staff

2. Staff similar venues like – great ratings in those roles before

3. Staff you’ll probably like – personalities & skill sets matched

4. Staff who are qualified – wider base to ensure shift filled

Shift Posted Shift Start

1 2 3 4

94%+1st time match

success