Course Code: HRM 321Credit: 3 units (3 hours lecture per week)

Pre-requisites: Housekeeping Operations and Front Office Operations

Rooms Division Management and Control System

Course Description:

This course presents an understanding of the necessity for controls in Rooms Division and the

requirement to supervise the operations of a hotel Front Office

and Housekeeping

Course Outline:Introduction to Supervision in Rooms

DivisionOccupational Health Safety and WelfareFire Regulation and Operating EquipmentSafety and Security SystemsFirst Aid and Accident Safety PreventionLabor Cost ControlHousekeeping ControlsFront Office Controls

References:Amelia Samson Roldan, Professional Management

of Housekeeping Operation and Management.

John R. Walker, Introduction to Hospitality Operations.

Carino, Cella, Beltran, Pamela, De Ocampo, Joseph Bismark, The Hospitality Industry.

Ruther Fud, Denny, Hotel Management and Operations.

www.wendellaguirre23.wordpress.com

Course Requirements:Student Profile with scanned 2” x 2”

pictureYou can get the copy from my website, print it in a short

bond paper (8 ½” x 11”)

Recent 1” x 1” picture

Copy of registration form

Test booklet

Grading System:Class Standing: (60%)

Quizzes = 50Recitation/Attendance = 20Assignment / Seatwork = 10Activity / Research / Project = 20

Major Examination: (40%)Prelim examMidterm examFinal exam

Based 40 Transmutation:Major exam, quizzes and attendance will be

transmuted using the formula:

(Raw score x 60) +40 = Transmuted Grade Total Score

Example: Quiz result is 15 over a total score of 20 items

( 15 x 60 ) + 40 = 85 (transmuted grade)

20