roofing report - starchapter300 professional roofing contractors who have qualified as members of...

RRR ROOFING REPORT Volume: 44 Issue 10 NOVEMBER 2018 – Sefton Oxford - EDITOR

1 | P a g e 31811 Pacific Hwy S #B371, Federal Way WA 98003

Phone: 253-282-9823 Fax: 206-299-3962 Email: [email protected] Web: www.rcaw.com

The Annual RCAW Gala is December 7th, 2018. The venue will be the Museum of Flight. If you want to attend a really nice and fun evening, go to www.rcaw.com or follow this link. https://rcaw.starchapter.com/meet-reg1.php?id=49 Everyone is welcome to join us at this celebration of end of the year. No business just fun and excellent Dinner catered by McCormick&Schmick’s, a silent auction and lots of dancing. The proceeds are for the various safety programs hosted by the RCAW. All of the attendees can visit the entire Museum of Flight free of charge.

In Memoriam Inge Annelise Carstanjen Inge Annelise Carstanjen, a long-time associate of Weller Associates Inc., passed away peacefully on October 23, 2018 in Portland Oregon. Inge was the Portland CSI Chapter President in 1989 and the Executive Director for 8 years during her 20-year membership. She was with Weller Associates from 1979 up to her passing. She enjoyed working in our industry and getting to know everyone. She will be dearly missed. Inge loved animals (her dog Sheba visited often while Inge worked) and by volunteering at her local library. She is survived by her children, Terry Vrla, Clifford Vrla (Karen), Christine Swan (Stan), her sister and grandchildren. Remembrances may be given in her memory to the Cedar Mill & Bethany Community Libraries (https://library.cedarmill.org/support/donate/), the Oregon Humane Society (https://www.oregonhumane.org/donate/memorial-celebration-gifts/), or the Cat Adoption Team (https://catadoptionteam.org/support/make-a-donation/

TABLE OF CONTENTS: -

1. In Memoriam – Inga Carstanjen. 2 Major Golf Sponsors+ First Aid Classes 2 Improvements for sprucing up your older

home and still maintain its charm. 4. Paid Family leave law IBA workshop. 4 GAF finds success with Green roofer

certification. 5 Notes from the Editor. 6 Roofing Exec by Day Firefighter by Night. 7 Roofers Coffee Shop. 8 If you could begin your life over. 9 Retaining Employees by Roofers Coffee

Shop 11 RCAW Annual Trade Show

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GOLF TOURNAMENT ANCHOR SPONSORS

RCAW Gold Sponsor & RCAW Golf Co-anchor Sponsor

Proud sponsor of the RCAW Golf 2013,14,15,16, 2017 & 2018 Golf

Tournaments.

RCAW Platinum Sponsor and Parent Company of ABR & Intermountain Supply. RCAW Golf Co-anchor Sponsor. Proud sponsor of the RCAW Golf 2017 Tournament & 2018 the prize sponsor.

Silver Sponsor & RCAW Golf Co-anchor Sponsor Proud sponsor of the RCAW Golf 2013,14,15, 2016 & 2018 Golf Tournament

We are very proud of these three sponsors especially as their dedication to the RCAW is so very strong.

FIRST AID AND CPR CLASSES We are offering First Aid or CPR classes to any member company; $44 for members per person. Please can you contact Sonya Wytcherley 253-205-7277 call or Text for an appointment. There is a minimum charge $275

for up to 5 people. Above 5 to 12 will be plus $44 per person. These costs are for RCAW Members only. Non- Members will be $75/person with a minimum of $375 for up to 5 people, thereafter it will be plus $75/person in

addition to the minimum.

Improvements for Sprucing Up Your Older Home Without Hurting Its Charm By: - (Bret Engle) [email protected]

It sounds simple, but one of the best parts about living in an older home is that it’s, well, older.




Compared to newer homes built today, the design elements, materials, layout, and flourishes are beautiful and unique. This is part of its charm, and it’s one of the main reasons you bought the house in the first place. Here are some helpful tips for updating your older home safely and smartly without hurting that aged charm. Improvement #1: Modern Electrical Unless you’re an electrician, this first update is going to require the help of a professional. Many older homes have outdated electrical wiring, as well as outdated light switches and outlets. While old doesn’t always mean dangerous in terms of wiring, updating your home in this manner will give you more safety and the ability to live a modern, electronics-heavy life. Improvement #2: Refinishing the Floors Many older homes have beautiful wood floors, although some are either hidden by carpeting, tiling, or are simply in need of some TLC. You can certainly DIY your older home’s flooring rehab. It’s a project that can take you between one to two weeks and requires only one piece of rental machinery — a circular floor buffer/sander (you can rent one from stores like Home Depot for around $44 a day, though prices tend to vary depending on your location). Very few home improvements are more worth the time in an older home than this one. Pro tip: Your home is likely filled with furniture you don't want to get damaged during this process. You should consider renting a storage unit so that you have the room to work and your possessions stay safe. The overall average price of a self-storage unit booked in Seattle over the past 180 days is $121.67, so it’s not going to break the bank to tuck your furniture away. Improvement #3: Kitchen Remodel

This project is going to require a combination of DIY and professional work, depending on what you do. New cabinetry, for example, is a job for the pros. Tiling your new backsplash and/or the floor, however, is a perfect DIY adventure. Installing new appliances can be a DIY endeavor, but installing new countertops should be left to the pros. Why the kitchen? The thing about many older houses is that while the age in rooms like the living room, bedrooms, and parlor are charming, older kitchens are both unattractive and lack usability. If you’re going to fully update one room in your home, this is the one. Plus, as long as you stay under $20,000 or so (minor to mid-level remodel), it’s one of the most cost-effective home improvement projects in terms of return-on-investment. Improvement #4: Repair or Replace the Roof A roof improvement project isn’t flashy, but it’s one of the most important and effective ways to renovate your older home. That’s because roof problems can lead to a whole host of other expensive problems — water damage, heating/cooling loss, mold, mildew, structural rot, and more. Roof repair is not a DIY project. Unless the previous owners recently replaced the roof, your older home needs this update sooner rather than later. Repairing a roof can range from $150 to $3,000 depending on the severity of the repairs. Improvement #5: DIY Wall Repair Take a weekend and turn those damaged walls into something befitting a modern home by patching and repairing cracks and holes. This is the perfect DIY project for you and your family, as it only requires a handful of tools and materials. There’s a good chance your walls aren’t drywall,




so consult this guide for plaster repair before you get started. Your ultimate goal in sprucing up an older home is to make it feel clean and modern without doing too much. That older charm needs to shine through, but the majority of old homes do require some improvement. It’s important that you have fun, DIY what you can, but always call a pro for the delicate or dangerous projects. Remember: repairing an older home is a bit tougher, as the home itself is more temperamental than modern properties. Photo by Jack Hunter on Unsplash

Paid Family & Medical Leave law Free Workshop for RCAW Members. By: - Gary Smith of the IBA. IBA is presenting a FREE workshop for RCAW members on December 5th on the new state Paid Family & Medical Leave law that takes effect on 1/1/2019. This workshop is via phone and slide images on their computer or cell phone. The workshop is at 7pm on December 5th. It is easy for RCAW members to register. They simply send an email to [email protected], and put in the subject line PFML Workshop. IBA will respond with the call-in information and the slides we will be using. They must register before or by December 3, 2018 to participate. IBA recommends that RCAW members have the person who does your payroll participate in this workshop. Contact me if you have any questions,

Gary Smith IBA 360-485-3336

GAF Finds Success with Certified Green Roofer Program™

GAF, North America’s largest roofing manufacturer, announced that it now has over 300 professional roofing contractors who have qualified as members of the Certified Green Roofer™ Program. Launched in 2010 and developed with partners like the U.S. Green Building Council (USGBC) and the Construction Materials Recycling Association (CMRA), the Certified Green Roofer™ Program has paid more than $60,000 in incentive dollars to contractors for recycling. To the best of our knowledge, it is the only such program to do so.

Certified Green Roofers must pass a written test and complete a Sustainability Assessment before being admitted to the program. As a condition of membership, they commit to recycling shingles if they live in a state where recycling is available, and to joining their local chapter of the USGBC.

To help contractors find local recyclers, GAF sponsors the CMRA’s www.shinglerecycling.org web portal and has helped it grow to a listing of almost 200 locations where contractors can recycle shingles. “We found that our factory-certified contractors wanted a rigorous program where they could learn all aspects of sustainability and apply them to their businesses,” said Martin Grohman, GAF’s director of sustainability. “They also wanted to have a meaningful designation that they could use to demonstrate their commitment to sustainability. The rapid growth of the




program shows the commitment that professional roofing contractors have to running their businesses in a sustainable way.”

For more information on the Certified Green Roofer™ Program, and for a how-to guide on shingle recycling, visit www.gaf.com/green. To find a shingle recycler, visit www.shinglerecycling.org.

Notes from the Editor By: - Sefton Oxford.

I would like to welcome Vicky Curl to the staff of the RCAW. She is responsible for the

accounting and the re-structing of the accounts so that the board will be able to make better decisions on the performance of the various functions we host annually. She will be working part time to achieve this task. At our last Board meeting held at the Museum of Flight November 8th, 2018 the accounting and many other management issues were discussed. The main thrust for the new year will be increasing the value to our membership. And the next part of this equation is to increase our membership so that our representatives in Olympia will have a bigger and stronger voice. And this will translate into ensuring that the legislation they are championing in Olympia does not disadvantage our Membership. We have strengthened our safety training which includes First Aid and also CPR. Much of this training is done in-house for us to be able to keep the costs down. All of the training is done to National Standards and suitable certificates are issued at the conclusion of the training.

To be able to achieve the stated goals of the board of directors we are very proud to announce that we now have a partnership agreement with Roofers

Coffee House and they are our newest member, Check

them out at www.rooferscoffeeshop.com you will find a fabulous experience. Read the article on Page (7) it outlines the partnering agreement between our two companies. Finally, I would like to encourage all of the membership to try to attend as many of the functions as they can during 2019. I say this because it is important that we are able to network with our contemporaries to achieve good comradery and this will lead to a better industry. Because we will all be able to voice our opinions and I assure you the RCAW will listen. In the next few weeks we will send out the invoices for next year’s dues we hope that you will all deal with these upon receipt. If there are companies that need to pay monthly, please contact Sefton Oxford at 253-282-9823 or Vicky Curl at 253-886-0352 [email protected].

Roofing Exec by Day, Firefighter by Night

Joe’s Timely Leadership Lessons

By Keith Martino Eddie scaled the catwalk, looked back and heard a loud boom. Out of nowhere, chemicals exploded. Workers scattered. Smoke clouded the first floor. And faster than a sow chews corn the blazing facility lit up the sleeping neighborhood. Local fire professionals




trembled at the probability of a second and larger blast. It was a bleak picture. Most folks panicked. Some shed tears. Joe calmly sipped coffee two townships away. He had already put in a full day’s work. Serving his community that evening as their Volunteer Fire Chief, Joe diligently scanned his first responder radio for any sign of distress. Nothing showed in his immediate vicinity. But Joe instantly recognized the address of a rapidly burning building miles away. It was home to his corporate office. Joe gave the signal and his unit sprang into action. When they arrived on the chaotic scene, Joe’s counterpart, a locally paid Fire Chief, promptly tossed in the towel. He shook his head and mumbled his regrets. His unit had decided to let the massive building burn to the ground. “It’s too late. The risk is too high,” he rationalized. Joe was stunned, but not deterred. Joe’s group offered to step up and take over. The first Chief sighed with relief and handed Joe the reins. Joe’s team brought intensity and passion to the fight. Simply put -- they cared! They cared enough to put every ounce of energy into making a difference. They fought hard on behalf of the 300 families who depended on this long-time employer for a paycheck. Joe himself had invested almost a decade working for this world class roofing manufacturer. He wasn’t about to watch his dreams and his peers’ future go up in smoke. Joe had not yet begun to fight. As you know, not every leader runs towards the flames.

Some leaders run from every smoking object they see. They spot a looming disaster and hightail it for the hills before they are singed. Or they quickly look for someone else to blame. Sometimes they duck their heads and pretend not to notice. Others ignite the torch. Not Joe. Joe’s Legacy: Apply Courage, Judgment and Intellectual Stimulation! Joe brought a different style of leadership to bear. He was a motivated steward with a steel resolve and an unrelenting passion to solve the problem. Instinctively, he interjected courage, judgment and intellectual stimulation into his steady stream of communication. It was his legacy. #1 - Courage is an essential character trait for an extraordinary leader. Real leaders are not afraid to take a stand regardless of the prevailing political winds. They view each dilemma (large or small) as a challenge that can be overcome. And when others wave the white flag in premature defeat, they pick up the banner and charge the hill. Sure, there usually is personal risk involved when they verbalize a strong position. Courageous leaders balance the cost versus the potential rewards and take decisive action. Like Joe did. #2 - Judgment is also crucial. While the first Fire Chief arrived at the premature conclusion that the building itself wasn’t worth saving, he never considered the livelihoods and dependent households represented therein. He simply looked at the aged building and assumed it was not worth his unit’s efforts to stop the raging fire.




Furthermore, the first Chief never asked questions. He had no idea where the stockpile of chemicals was stored in the factory. He could have sought insight from Joe who knew the landscape well. Instead, he was quite willing to hand off the responsibility at his first and most opportune moment. When the fire was ultimately extinguished by Joe’s squad there was minimal damage. Of course, it later became an embarrassment that the home town team had bailed out so early. Great leaders get the facts, weigh the options and make the right decisions even when they are inconvenient. Courageous leaders exercise sound judgment and motivate their staff to think outside the box. #3 - Intellectual stimulation is the ability to get peers to think about old problems in new ways. Joe encouraged his guys with intellectually stimulating queries. He challenged his guys to find more rapid and direct ways to extinguish the flames. Joe’s approach identified and eliminated the ineffective firefighting methodologies employed by the first unit on the site. As usual, Joe’s guys loved the challenge of finding new ways to reposition each piece of their gear. They refined action items through the lens of clear-eyed judgment. Then they implemented a courageous solution that soon brought this escalating nightmare to a halt. No one was injured. The building was saved. I saw Joe the Chief Operating Officer and Volunteer Fire Chief recently. He wasn’t fighting a building fire. He was waist deep in his day job and had just de-escalated another hazardous event. This one potentially threatened his direct reports at work.

As a student of great leaders, I had to ask Joe’s subordinates how Joe had handled the emergency situation. No surprise here! It was another classic story for their corporate history books. Once again, Joe calmly and courageously stepped forward in the midst of a costly error made by co-workers. He demonstrated clear judgment by surveying the situation to see if anyone was hurt. He never placed blame. He took charge and challenged his team to put together a creative plan to ensure it never happened again. Are you an executive and a firefighter in your company? Apply courage, judgment and intellectual stimulation! Keith Martino, author of Expect Leadership, has a passion for helping construction and roofing business owners achieve stellar results. Martino is head of CMI, a global consultancy founded in 1999 that customizes leadership initiatives in the construction, renovation and remodeling industries. In addition, Keith Martino has helped strengthen leadership development programs for major manufacturers to the roofing industry, with articles published in such magazines as Builder and Remodeling. Prior to founding Keith Martino.com and CMI Assessments, Martino has successfully led sales and marketing organizations for multinational companies. His group was twice recognized as the top global accounts team in the world for FedEx.

RoofersCoffeeShop® is Proud to Partner with

Roofing Contractors Association of Washington

RoofersCoffeeShop® believes in roofing contractors of all types and sizes, and especially in the associations that support them. We are proud to partner with Roofing Contractors Association of Washington (RCAW), who




continue to show strong leadership in helping their contractors grow while working every day to promote the roofing industry in Washington.

The Coffee Shop is excited to work with RCAW on promoting their events,

activities and helping to drive membership. We are impressed with what they are doing for the contractors of Washington State. They provide roofing businesses with guidance to legal and governmental organizations, references to insurance companies, publications, speakers, safety information and training, plus professional assistance with issues like safety, governmental regulations, warranties, materials and industry problems. They are where the strength of the industry lies in the knowledge of their members and leadership. Their record in advocating at a state level while networking, offering ongoing education and communicate effectively the importance of safe and licensed roofing is impressive. We know that it is the strength of associations like RCAW that create the opportunities for roofing contractors to grow. RoofersCoffeeShop has been a hub for contractors and the overall roofing industry information for over 16 years. It is known as “Where the Industry Meets” and we are committed to partnering with Associations to promote their press releases, editorial and events while encouraging and driving roofing professionals to join and get involved with their association. There is no charge to the associations just the opportunity to work together and help spread the word. We want to constantly provide the information the industry needs! Training, trading, talking, researching and purchasing are a part of everyday business at the RoofersCoffeeShop and we are proud that RCAW is part of that conversation. RoofersCoffeeShop will work together with RCAW to help increase membership, branding and exposure! There are thousands of contractors, manufacturers and distributors who visit RoofersCoffeeShop every day to place ads, get information and network and we are planning on introducing them to RCAW. To celebrate the new partnership, RoofersCoffeeShop is offering every member a free classified ad. Simply visit www.rooferscoffeeshop.com/classifieds and place your ad. When it is time to pay, use the Promo Code RCAW and get your first ad free. We are excited to work with each and every RCAW member and help educate all of the roofing

contractors in Washington about the benefits of being a member.

If you could begin your life over -

One of my favorite questions to ask members of an audience is, "If you knew then,

what you know now, would you have lived any area of your life differently?" And the two follow-up questions are always more difficult for many people, "Why that area?" and "How?".

You see, if you knew then what you know now, you wouldn't be where you are now. You wouldn't have what you now have, and you wouldn't be with whom you are with now. Not that any of these things are good or bad (they could be either if you choose to see them that way). There is a metaphysical concept that says: each of us is where we are supposed to be - and that we have experienced what we needed to experience in order to grow and learn what we needed to learn. I haven't lost it or gone off the deep end. Please just give me a few more minutes before send me an email to vent your disagreement. (Yes, some people actually do that). Let's assume you have had a very difficult time in life: financially, personally, health issue, relationship issue - or some other area. And let's also assume that you didn't want whatever this was in your life. If given the choice, you would not have chosen what was in your life. Let's further assume that your perception of it at the time was negative. A lot of assumptions, I know, but I have chosen not to deal in a real personal issue here. Let's further assume that it changed the remainder of your life -0 career, where you lived, your health etc. forever. Let's further assume that you believe that, if this hadn't happened, your life would have turned out better than it did in the long run.




I have only one question to all of these assumptions: Why or why not? Life happens. What makes what happens positive or negative is not what happens, but what happens inside our heads and hearts. I am not saying that rape, divorce and bankruptcy are positive things and I am not even saying that good things will or can always come from them. What I am saying is: that what comes from them is up to you. How your life turns out is up to you. What you leave behind as a legacy is up to you. The lives you touch are up to you. What you share is up to you. What you learn is up to you. The lessons from the failures and successes in your life are up to you. I could go on, but I don't want to kill a fly with a hammer. My latest book is now available In His Service, Tim Blog - Getting Old But Not Growing Old

Training can be a differentiator for your business for recruiting and

retaining employees

November 28, 2018 RCS Influencer Heidi J. Ellsworth says that the NRCA has made a huge commitment to training through its ProCertification program.

As a partner with RoofersCoffeeShop® and an industry

consultant, I do not have first-hand knowledge of every

day training in a roofing company. I know how critical it is

and that the companies that focus on training will not only

win against their competition but will also win in the

recruitment of employees. In today’s market with the

labor shortage influencing everyday business, every

differentiator a company can embrace is critical.

In working with the National Roofing Contractors

Association (NRCA), I have watched as the association

leadership has made a huge commitment to training. I

thought this would be the perfect opportunity to share

with the RCS audience what the NRCA is working on and

why it is going to be so important to the roofing industry.

According to the NRCA ProCertification

page http://www.nrca.net/NRCA-ProCertification,

“NRCA’s national certification initiative, NRCA

ProCertification, is designed to create a competent,

sustainable and high-performing roofing industry

workforce. Experienced roofing workers can demonstrate

their skills and knowledge to become certified roof system

installers in specific roof system applications and

disciplines. Through a series of assessments, NRCA will

certify workers who have met all the requirements for

each type of roof system installation allowing them to earn

professional credentials while also certifying foremen and

other mid-level roofing company personnel.”

The goals of NRCA ProCertification are to:

• Createacareerpathforindustryfieldworkers




• Elevatetheroofingindustrytobeonparwithother

tradeprofessionsthatcurrentlyoffernational

certifications

• Addresstheworkforceshortagebymakingtheroofing

industrymoreappealing

• Protectconsumersbyprovidingnational,professional

certificationsforthosedoingworkontheirhomeor

building

• EducateconsumersonthevalueofhiringanNRCA

ProCertifiedroofsysteminstaller

• Increaseconsumerconfidencethatworkershavethe

knowledgeandskillstodothejobwell

Certifications, offered in English and Spanish, available in

late 2018 and early 2019 include:

• NRCAProCertifiedThermoplasticSystemsInstaller

(e.g.,TPO,PVC)

• NRCAProCertifiedAsphaltShinglesInstaller

• NRCAProCertifiedRoofingForeman

So why is this type of training and certification

important. The NRCA http://www.nrca.net/NRCA-PRO-

benefits-of-certification notes that, “The roofing industry

is constantly evolving, and as roofing contractors look for

ways to grow their business, they also need to find ways

for your workers to grow. This holds true for existing,

experienced workers and new employees. Labor shortages

and worker retention continue to be a struggle in the

roofing industry, and NRCA is helping address this issue

through its national certification program, NRCA

ProCertification™.”

“When you invest in your workers, you show them you

appreciate their knowledge and skills set and want them

to have successful careers with your company. By

certifying your workforce, you demonstrate your

commitment to professionalism, quality and your

employees’ futures while also providing your company

with a significant competitive advantage,” continued the

NRCA.

And for the employees, “There always will be a strong

demand for people who can install roof systems properly

and safely. Roofing work allows people to work with their

hands to build and create roofs—the single most

important component of a home or building that is

essential to protecting customers’ most valuable

possessions. NRCA ProCertification provides experienced

roofing workers the ability to demonstrate their skills and

knowledge and become certified by NRCA in specific roof

systems installations. Professional certification offers

workers the opportunity to take pride in and be

recognized for their skills and expertise—recognition that

can stay with them forever. The demand for skilled roof

system installers is real, and the opportunities are

limitless.”

For those of you who have been following Reid Ribble,

NRCA CEO, he has been focused on training since starting

with NRCA in 2017. In a recent message to membership he

gave this update on ProCertification.




“The first phase of NRCA ProCertification™ has launched.

We are accepting applications for individuals seeking to

become NRCA ProCertification Qualified Assessors. These

individuals will observe and assess installers and

determine whether they can perform roof system

installations at a high enough level of quality to become

certified. Our industry currently has no unified, national

standard for workmanship quality or installation

performance. This results in quality control issues, added

costs for contractors and manufacturers, and slower

installations and ultimately exacerbates the workforce

shortage issues already gripping the industry. If we can

certify our workforce, the public is better served, and

deficient roofing operations will have difficulty presenting

themselves to the public as professionals. This long has

been done in a vast majority of competing trades and

allows new hires to be presented with career paths and

goals to work toward. NRCA soon will begin accepting

applications for NRCA ProCertified Installers in asphalt

shingles and thermoplastic systems.”

What the NRCA is doing is creating a program that will not

only help roofing contractors and their employees but also

elevate the industry. As Reid noted, many other trades

already have these types of programs. If you are

interested in participating, become a member of NRCA

(another important part of a good roofing company) and

reach out to sign up your employees. It is good for you,

your employees and the industry.

For more information, call (866) ASK-NRCA (275-6722) and

ask for NRCA’s Certification Department or

email [email protected].

HeidiEllsworthisownerofHJEConsultingGroupanda

partnerinRoofersCoffeeShop.Seeherfullbiohere.

www.RCAW.com

FEB. 21, 2019

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