ROMA MURPHY & HOROWITZROMA MURPHY & HOROWITZGlobal Investigations & Commercial CollectionsGlobal Investigations & Commercial Collections

2815 Camino Del Rio South #1112815 Camino Del Rio South #111San Diego CA 92108San Diego CA 92108

(888) 794-7662 Voice (619) 681-1952 Fax (888) 794-7662 Voice (619) 681-1952 Fax E-mail: JGROMA@AOL.COME-mail: JGROMA@AOL.COM

www.romacollectionagency.comwww.romacollectionagency.comPLEASE CLICK MOUSE TO PRESENTATIONPLEASE CLICK MOUSE TO PRESENTATION

Legal ForwardingLegal Forwarding Credit ReportingCredit Reporting

Recovery Solutions for Your BusinessRecovery Solutions for Your Business

Third Party CollectionsThird Party Collections

ConsultingConsultingROMAROMA MURPHY MURPHY & HOROWITZ& HOROWITZ

AuditAudit

First Party OutsourcingFirst Party Outsourcing

Business and Credit InvestigationsBusiness and Credit Investigations

Ten Day Demand ProgramTen Day Demand Program

To Your Accounts Receivable, To Your Accounts Receivable, We Are Revenue…We Are Revenue…

Designing a process that mirrors what best fits your business needs into Designing a process that mirrors what best fits your business needs into our programour program

Maintaining your clients good-will and obtaining funds in the most Maintaining your clients good-will and obtaining funds in the most expedient fashionexpedient fashion

Decreasing your litigation costs and other out-of-pocket expenses Decreasing your litigation costs and other out-of-pocket expenses associated with uncollectible debt by associated with uncollectible debt by

Increasing cash collectionsIncreasing cash collectionsFaster recovery timeFaster recovery timePrivate investigationPrivate investigation

To Your Peace of Mind, To Your Peace of Mind, We Are ASSURANCE…We Are ASSURANCE…

Unique collection treatment process using Unique collection treatment process using state-of-the-art technologystate-of-the-art technology

““Best in Class” customer serviceBest in Class” customer service Most experienced collectors in the businessMost experienced collectors in the business Professional account handlingProfessional account handling Compliant with federal and state laws and regulationsCompliant with federal and state laws and regulations We will get it done for you!We will get it done for you!

To Your Business, To Your Business, We Are Partners…We Are Partners…

CommunicationCommunicationUpdates from collection coordinators directly handling Updates from collection coordinators directly handling your claim-filesyour claim-filesSPOC (Single Point of Contact)SPOC (Single Point of Contact)Written correspondence and verbal contactWritten correspondence and verbal contactE-mailE-mail

Shared InformationShared InformationROMA MURPHY & HOROWITZ provides for account ROMA MURPHY & HOROWITZ provides for account auditing, investigations and assist you in reporting all auditing, investigations and assist you in reporting all your past due accountsyour past due accountsAccount Profile Inquiry (API) allows you to contact us to Account Profile Inquiry (API) allows you to contact us to assist in day-to-day credit/collection decisionsassist in day-to-day credit/collection decisions

Providing the Level of Service Providing the Level of Service YOU RequireYOU Require

State-of-the-Art TechnologyState-of-the-Art Technology

IP Telephony/Computer Integrated Phone SystemIP Telephony/Computer Integrated Phone System Voice over IP with full system integration and digital dial telephone Voice over IP with full system integration and digital dial telephone

tone capabilities allows ROMA MURPHY & HOROWITZ Partners tone capabilities allows ROMA MURPHY & HOROWITZ Partners to maximize production and minimize riskto maximize production and minimize risk

Imagine a debtor complaint where we can simply e-mail you our Imagine a debtor complaint where we can simply e-mail you our actual notes of the conversation. No more relying on “he said, she actual notes of the conversation. No more relying on “he said, she

said”said”Document Imaging and StorageDocument Imaging and Storage All documents are digitally captured at receipt and attached to the All documents are digitally captured at receipt and attached to the

associated account electronically. These can then be forwarded as e-associated account electronically. These can then be forwarded as e-mail or faxes directly from a producers work stationmail or faxes directly from a producers work station

Providing total Security, as well as, enhancing ProductivityProviding total Security, as well as, enhancing ProductivityState-of-the-Art Collection SoftwareState-of-the-Art Collection Software Our system is secure, flexible, scalable and robust. We can accept a Our system is secure, flexible, scalable and robust. We can accept a

placement in YOUR chosen format and ROMA MURPHY & placement in YOUR chosen format and ROMA MURPHY & HOROWITZ provides you direct contact to all your accounts with a HOROWITZ provides you direct contact to all your accounts with a live recovery agent. Most importantly, our system is specifically a live recovery agent. Most importantly, our system is specifically a Commercial Collection platform which allows us to provide levels of Commercial Collection platform which allows us to provide levels of detailed service not attainable in consumer systemsdetailed service not attainable in consumer systems