roll out package ss 2017 - protrain.hs.llnwd.net · summary of food details – menu features ss...
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Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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FeatureMenuSpring/Summer2017
MANAGERROLLOUTDOCUMENT
FeatureMenuScheduleofKeyDates
Rolloutpackagesenttostorebyemail April7
Updatesforguidesandtrainingmaterialssent April7
GM/CMFeatureMenuTrainingVideossent April17
GMsconductStoreLevelRolloutPackageMeetingwiththeirmanagementteam April24–30
Menu's,Posters,Stickersandrelatedmarketingmaterialsarrive May1
StaffRollOutMeeting May1-8
NationalFallWinterMenuLaunch May9
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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SPRING SUMMER 2017 ITEM SUMMARY SHEET
FOOD FEATURES:
NEW FEATURE MENU ITEMS
• PRAWN PESTO PIZZA
Fior-di-latte, seasoned ricotta, sauteed prawns, roasted garlic, sun dried tomatoes, arugula, pistachio pesto, lemon wedge.
• MATTINA PIZZA
Parmesan crema, sauteed leeks, pancetta, prosciutto crisps, Grana Padano, Italian parsley, topped with a fried egg.
• BLACKBERRY + GOAT CHEESE SALAD
Mixed greens, arugula, blackberries, goat cheese, candied pecans, mint, blackberry vinaigrette.
• DON ANDREAS PIZZA
Crème fraiche, fior-di-latte mozzarella, roasted chicken, corn and chipotle salsa, avocado, cilantro, lime wedge, side of Valentina hot sauce
SEASONAL GELATO/SORBETTO
• APPLE PIE GELATO
Hints of cinnamon and chucks of apple pie, just like Grandma made
• RED GRAPE SORBETTO
Fresh grape flavours, light and refreshing
BEVERAGE FEATURES:
• MOSCOW MULE (Cocktail)
Vodka, fresh lime, ginger-ale, house made ginger syrup.
• RASPBERRY GINGER BEER (Alcohol-Free)
House made ginger syrup, fresh lime, bitters, raspberry syrup, soda.
.
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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AMESSAGEFROMTHEMENUDEVELOPMENTTEAM
FROMTHEKITCHEN
PrawnPestoPizza
Lightandrefreshing,asauce-lesspizzawithroastedgarlic,redonion,seasonedricottacheese,sundriedtomatoes
andsautéedprawns;toppedwitharugulaandpistachiopesto.Layersofgreatflavours.House-madePistachioPesto
andsucculentprawnsarethestarsofthisdish.
Prawnsareaclassicsummeritem;theintroductionofseafoodbringsanexcitingnewelementtoourpizzamenu.
MattinaPizza
MattinainItalianmeans“morning”andthiswastheinspirationforthismenuitem.Thiscomfortingpizzaisour
elevatedtwiston‘breakfastallday’atFamoso.ParmesanCremabasetoppedwithsautéedleeks,pancetta,
prosciuttocrisps,GranaPadano,andafriedegg.TheMattinaisanexcitingpizzathatcanfeaturedforbrunchandis
stillagreatdinneroption.
Blackberry&GoatsCheeseSalad
ThismenubringsbacktheBlackberryandGoatsCheesesalad.Thissaladfocusesonseasonalitemsthatmakeyou
thinkofspringandsummerwithfresh,lightandrefreshingflavourprofiles.Famosostoreshaveseenthismenu
itembefore;itincludesawonderfulhouse-madeblackberryvinaigrette,mixedwithfieldgreens,arugulaandmint
tomakeavibrantandinspiredsalad.House-madeCandiedPecansaddcrunchandsweetnesstothesalad.
FROMTHEBAR
MoscowMule
TheMoscowMuleispartofthe‘cocktailrevival’;themuleisgreatentry-leveldrinkthatappealstoalltypesof
guests.Theflavours—gingerandlime—areveryfamiliartomostpeople,whilethevodkaflavourisnot
overwhelming.Alittlegingerburnfromourhousemadegingersyrupandservedinanawesomemetalnug.
RaspberryGingerBeer
Arefreshing,light,non-alcoholicbeveragecombininghousemadegingersyrup,bitters,freshlime,sodaand
raspberrysyrup.Perfectforthosehotpatiodays.
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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MISCCHANGESMARINATEDOLIVES–Newprepprocedure-reducedoliveoilCARAMALIZEDONIONS–Newcutprocedures,Thymenolongerused
MEDITERRANEANFLATBREAD–Olivegarnishremovedfromthetzatzikiandhummusdips.
SANPELLEGRINO–Nowonlyavailablein750MLbottles
BEERCHEESE–ThechickenstockinthebeercheeserecipehasbeenremovedstocktomaketheMacandCheesea
vegetarianoption.
CLAMATOBIB–Bibsofclamatoarenowavailableasanoptionforlocationswishingtoaddclamatototheirbarguns
(optional).StorescancontactPepsiifthey’dliketomakethischange.
GELATOOFFERINGS–Gelato|Sorbettoflavourswillbereducedfromtentosevenflavours
NEWEQUIPMENT
COPPERMUG–TheMoscowmuleistraditionallyservedina
coppermug.Itisarefreshingdrinkthatshouldtasteultra-cold
andmetalmugmakesthispossible.
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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OPERTIONAL READINESS ROLL OUT CHECKLIST
ALL
MANAGERASSIGNED
COMPLETE(Y/N) ACTION/TASK
• Reviewrolloutpackagewithmanagementteam
• Scheduletrainingsessionswithmanagers
• Haveallpostingsandlaminatedpicturespostedaminimumofone
weekbeforetherollout
• Allnew/changeditemsarepre-shiftedfortheweekleadinguptothe
rollout
• Bookandorganizerolloutmeetings-100%attendance-Rollout
meetingMUSThappenBEFOREMENULAUNCHDATE • Havegreatrolloutmeetings-setupforsuccesssoitisfunand
enjoyable-FOCUSONTHEFOOD • Culinarymanagerandpizzaioloshavemadeandconfirmedeachitem
withGMbeforeitispresentedtotheServers
• Quizzesassignedonyardstick-ALLstaffwriteandpassquizzes • ALLteammembersaretotasteALLnew/changedproducts • ConfirmreceiptofALLprintedandbrandingmaterialBEFOREMENU
LAUNCHDATE
OPERTIONAL READINESS ROLL OUT CHECKLIST
FOH - SERVER
MANAGERASSIGNED
COMPLETE(Y/N) ACTION/TASK
• ALLservershavetastednew/changeditems
• ALLserversknow'platingpoints'and'details' • ALLserversareverballyquizzedeachshiftduringfirst3days • ALLserverstrainedonhowtodealwithguestdisappointmentondeleted
items
• NewiteminformationiscommunicatedINDETAILoncommunicationboard
• Pre-shiftsdonetoensureallnewitemsarereadyandcorrectandthat
Serversarecomfortableandknowledgeablewiththem
• ManagersaretodoqualitychecksonALLtablesorderingnew/changeditems
• ALLprintandbrandingmaterialisplacebeforeopenondayofmenulaunch
•
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CULINARY - PIZZAIOLO
MANAGERASSIGNED
COMPLETE(Y/N) ACTION/TASK
• ManageinventoriesofALLdeleteditems
• Ordernewingredients-ATLEAST1WEEKBEFOREROLLOUT • Receivenewingredients(intimetoprepareallnewitemsforrollout
meeting) • Confirmenoughofeachingredienthasbeenreceived.Reportanyshortages
toyourRMimmediately
• UpdateeOrderguide/SYSCOtemplate
• P&Lcounttab,productcosttab,andinventorycostupdatedwithnewitems
• Parsareadjustedonanyitemsthatmaychange
• CulinaryteamhasbeentrainedonALLnewitems
• ALLpreppedrecipesarepreparedthedayBEFOREROLLOUT • PizzaioloscanmakeALLnew/changeditems
• ALLmanagers&ALLpizzaiolosunderstandallkey'qualitypoints'and
‘platingtips'
• ALLnewitemcheatsheetsareinplacebeforeopenondayofmenulaunch
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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KEY CHANGES TO MENU
ADD DELETE CHANGE APPETIZERS
FIRE BREAD SANDWICHES
KID’S SPECIAL
SOUPS & SALADS • Blackberry + Goat Cheese Salad
NEAPOLITAN PIZZAS
• Patate Pancetta Pizza
NEW WORLD PIZZAS
• Korean BBQ Beef Pizza
SEASONAL PIZZAS • Don Andreas Pizza • Mattina Pizza • Prawn + Pesto Pizza
• Funghi Pizza
CREATE YOUR OWN PIZZA
PASTA
DESSERTS
• Nutella Gelato • Mango + Pineapple Sorbetto • Blood Orange Gelato
BEVERAGE • Moscow Mule • Raspberry Ginger Beer (Non
Alcoholic)
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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INGREDIENT ORDERING IMPACT
MENU ITEM ADDS DELETES PAR LEVELS Blackberry & Goats Cheese Salad
• Blackberries • Dijon Mustard
• Increase Mint • Increase Pecans • Increase Arugula
Mattina Pizza • Leeks
Prawn + Pesto Pizza • Prawns 21-25’s
• Increase Sun Dried Tomato • Increase Ricotta • Increased Arugula • Increase Pistachio
Pesto Don Andreas Pizza • Corn
• Avocado • Red Bell Peppers
Korean BBQ Pork Pizza
• Green Onion • AA Beef Flat “Chuck” • Pineapple Juice • Hoisin Sauce • Gochjang Pepper Paste • Chili Powder • Fish Sauce • Garlic Powder • Chipotle Pepper
• Decrease Cheddar Cheese
Patate Pancetta Pizza • Rosemary • Baker Potatoes • Thyme
Funghi Pizza • Oyster Mushroom
Moscow Mule • Ginger (5lb Box)
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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SUMMARY OF FOOD DETAILS – Menu Features SS 2017 PAGE 1 OF 1
ITEM NAME LINE SET UP CULINARY
QUALITY POINTS CULINARY
PLATING TIPS VISUAL
PASSION POINTS SERVICE
Mattina Pizza
• Sauteed leeks • Do not over-cook the egg yolk or break the yolk, the yolk should be runny so it spreads out over the pizza
• Even flavour every bite • Ingredients evenly spread out
on the pizza
• Mattina means “morning” in Italian. This is our offering of an “all day breakfast”
Prawn + Pesto Pizza
• Sauteed Prawns • Prawns should be evenly placed on pizza, there should be two prawns per slice
• Pistachio pesto is dolloped evenly on pizza using a demi tasse spoon
• Even flavour every bite. • Ingredients evenly spread out
on Pizza
• Light and summery, introduction of prawns onto the menu.
Don Andrea Pizza
• Chipotle Corn Salsa • Avocado
• Avocado must be fresh • Chipotle corn salsa must be
evenly spread out on the pizza
• Even flavour every bite. • Ingredients evenly spread out
on Pizza
• Famoso summer classic. House made chipotle corn salsa.
Raspberry + Goat Cheese Salad
• House mad Blackberry Vinaigrette
• Mixed Salad Greens, Mint and Arugula
• Fresh Blackberries • Spiced Candied Pecans
• Fresh salad greens • Mixed greens mixed well with
blackberry vinaigrette • Ensure fresh blackberries
• Evenly distribute goats cheese and candied pecans over the salad for visual impact.
• Edge of salad bowl should be wiped
• Well-dressed salad leaves, well presented, stacked up high in the salad bowl.
• The blackberry and goats cheese must look fresh and beautiful
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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STORE ROLL OUT MEETINGS - Page 1 of 2
The overall goal of a Store Roll Out meeting is for the management team to earn the passion, imagination and intensity of their team members.
The service component (set up and organization) are essential to ensure a smoothly run meeting with professional, high energy execution that connects our teams to their purpose of hospitality.
**ROLLOUT MEETINGS WITH ALL FOH & BOH STAFF MUST HAPPEN BEFORE THE MENU LAUNCH DATE**
SET THE MEETING
ACTION/TASK WHO ü Overall Meeting Leader + Culinary Leader established for store meeting (GM & Culinary Manager)
Meeting announced and invitations sent 2 weeks prior. (Postings/preshift/Ameego)
ü Mandatory attendance for all Servers, pizzaiolos and management team ü Assistant Manager and Culinary Manager and to ensure 100%
attendance and report to GM ü Only the GM can approve any team member absentees ü Managers should be in full uniform for the rollout meeting
Roll out packages + recipes reviewed with Leaders 2 weeks’ prior
All new items to be prepared by culinary management and presented to entire management team to taste together
SET THE STAGE - SERVICE AND CULINARY
ACTION/TASK WHO ü Venue - perfect condition + cleanliness
Props – food display, etc
All new ingredients+ smallwares coordinated through purchasing
Plate ware, small wares and supplies in kitchen verified for quantity & quality
Prep recipes complete and verified day before meeting – both new + existing
Line recipes tested and verified day before meeting– both new + existing
Demonstration and food sample production plan established
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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STORE ROLL OUT MEETINGS - Page 2 of 2
THE MEETING - HOSPITALITY
ACTION/TASK WHO ü Venue is completely set up prior to attendees arriving
Complete, detailed line check is complete to ensure all standard ingredients and prep are correct
Roll Out Packages available for all participants
WELCOME – phones off + away, overall scope and goals for the meeting and the feature, set the stage
New specialty ingredients are introduced to all participants
Group is split: Culinary and Service
Training of each item: (when there are beverage items, schedule to mesh with food presentations)
Item is prepared by the culinary leader
Each step is fully explained and demonstrated. What’s, right? What’s wrong? Why?
Key Quality Points are presented – excellent culinary execution. Respect the food
Other trained leaders make samples for the groups
Culinary leader approves each plate before tasting occurs
Samples are presented to both groups by meeting leaders
Plating Tips are presented first – what to look for?
Everyone tastes the food together. Leader describes correct tastes of each component
Everyone can enjoy the food and offer feedback and comments. Passion Points are discussed and added to by the group.
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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SERVER ROLL OUT CHECKLIST
NAME INFO PACK
DISTRIBUTED QUIZ COMPLETED
-MARK%- VERBALLY QUIZZED
Spring/Summer2017-FAMOSONEAPOLITANPIZZERIA
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PIZZAIOLO ROLL OUT CHECKLIST
NAME INFO PACK
DISTRIBUTED QUIZ COMPLETED
-MARK%- VERBALLY QUIZZED