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ROCKHAMPTON AIRPORT SITE INDUCTION October 2019

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Page 1: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

ROCKHAMPTON AIRPORTSITE INDUCTION

October 2019

Page 2: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

INTRODUCTION

This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure your safety and the safety of others whilst on site and prevent unwanted impacts on airport operations and the environment.

GENERAL

Page 3: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Passengers always have right of way over airline and construction activity.

The only exception are in safety and security response situations.

WORKING WITH THE PUBLIC GENERAL

Page 4: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

AIRPORT MANAGEMENT STRUCTURE GENERAL

Chief Executive OfficerRockhampton Regional Council

General Manager Advance Rockhampton

Manager AirportRockhampton Aerodrome

Security Contact Officer (SCO)

Airport Operations Coordinator

Aerodrome Safety

Operations SupervisorsAerodrome Operations Supervision & Safety

Aerodrome Reporting Officers

Day to Day Aerodrome Safety

Airport Facilities Supervisor (Maintenance)

Supervisor for all Facilities Maintenance

Airport Technical Officer(Electrical)

Technical Officer for all Electrical Work

Airport Compliance OfficerSafety Compliance

Administration

Administration OfficerAdministrative Assistance to Operations

Supervisor CommercialLiaison With Airport Tenants &

Stakeholders

Administration Officers Administrative Assistance to

DirectorateCommercial

Facilities

Page 5: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

ROLES & RESPONSIBILITIES GENERAL

An Airport Contact Card will be distributed following the induction.

AIRPORT DIRECTORATE

Airport Manager Responsible for overall operation of Rockhampton Airport and is theSecurity Contact Officer (SCO).

Commercial Supervisor Liaison officer for airport tenants and stakeholders.

Administration Staff Available to assist with all enquiries weekdays 07:30am – 04:00pm

AIRPORT OPERATIONS

Operations Supervisors Available 7 days a week and are the first point of contact for urgent faults and safety / security issues.

Safety Officers On call Duty Safety Officer available 7 days per week 05:00am – 09:30pm

AIRPORT FACILITIES Responsible for maintenance and serviceability of Council owned airport infrastructure.

Maintenance Supervisor Responsible for maintenance of Council owned airport infrastructure. Available weekdays 7:00am – 3:00pm

Electrical Technical Officer Responsible for Council owned airport electrical services and infrastructure. Available weekdays 7:00am – 3:00pm

Page 6: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Rockhampton Airport is owned by Rockhampton Regional Council and managed by the Airport Management unit.

Airport Management is located on the Mezzanine Floor in the terminal building.

To access the lift, contact Airport Management via the intercom located next to the lift door.

AIRPORT MANAGEMENT OFFICE

Airport Management Offices

Disabled Lift & Intercom

GENERAL

Office Hours7:30am to 4:00pmMonday to Friday

Page 7: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Rockhampton Regional Council is required by Part 99B of the Civil Aviation Safety Regulation 1998 (CASR) to develop a Drug and Alcohol Management Plan (DAMP) covering employees who perform, or are available to perform, a ‘safety-sensitive aviation activity’ (SSAA). An electronic copy of the DAMP is available on Council’s website: www.rockhamptonregional.qld.gov.au

The aim of the DAMP is to minimise the risk of accident, incident or injury in the workplace due to the consumption of alcohol and other drugs (AOD).

DRUG & ALCOHOL MANAGEMENT PLAN (DAMP)

GENERAL

Page 8: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Who is Covered

The RRC Airport DAMP applies to all Rockhampton Aerodrome individuals who perform, or are available to perform, a SSAA which includes: • All VIC or ASIC holders• Volunteers of Rockhampton Aerodrome• All airside drivers• Persons employed directly by Rockhampton

Regional Council to undertake work at Rockhampton Aerodrome

• Contractors engaged by Rockhampton Aerodrome• Subcontractors engaged by contractors of

Rockhampton Aerodrome; and• Persons employed by those contractors and

subcontractors.

When AOD testing will be conducted

AOD testing will be conducted:

• Prior to commencement in a role performing SSAA

• After an accident or serious incident• DAMP Supervisor reasonable grounds• On return to work following a suspension

event• Random testing.

SSAA employees may also be subject to random AOD testing by CASA under CASR Part 99C.

DAMP INFORMATION GENERAL

Page 9: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Substances included in testing

NOTE: In some cases, further medical assessment may be required for Pharmaceutical prescription or over the counter drugs.

• Alcohol• Opiates• Cannabinoids• Cocaine• Amphetamines• Benzodiazepines

How testing be conducted

• Breath testing for alcohol• Oral fluid testing for drugs• Urine testing for drugs• Urine testing for alcohol

RRC employees who suspect a fellow RRC employee or contractor engaged in SSAAs, who may be adversely affected by AOD, should report their concerns directly to one of the following as soon as practicable:• Manager Airport• Airport Operations Coordinator• Airport Operations Supervisors

DAMP TESTING GENERAL

Page 10: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

INSURANCE

Contractors will be required to provide proof

of insurance and work cover specified in a

contract before being allowed to undertake

work at Rockhampton Airport.

Before your business operates Airside make

sure that your insurance specifically covers

Airside activities on airports.

Most business insurance does not cover

working at airports so do check that you

are covered!

GENERAL

Page 11: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

EMERGENCIES

The Airport Emergency Plan (AEP) has been developed to cover Airport emergencies (e.g. fire or aircraft accident).The AEP is exercised annually.

Questions relating to Airport emergency planning should be directed to the Manager Airport in the Airport Management Office.

GENERAL

Page 12: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

FIRE EVACUATION & ALERT TONESThe terminal building fire alarm system is monitored by the Aviation Rescue Fire Fighting Service (ARFF).

The terminal fire detection system has two alarm states; 1. Alert 2. Evacuate

1. The Alert Tone is a constant Beep-Beep-Beep-Beep

You do not need to evacuate the building when you hear an alert tone.

2. The Evacuate Tone is a constant Whoop-Whoop-Whoop-Whoop

You need to evacuate the building when you hear this alert tone via the nearest safe exit.

Emergency evacuation plans are mounted on walls throughout the terminal building.

Follow directions of trained Fire Wardens and proceed to the nearest assembly point and await further instruction.

Fire drills are scheduled annually.

GENERAL

Page 13: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

FIRE ALARM LIGHTS

In plant rooms there are audio and visual indications of alert and evacuation situations.

The orange strobe light indicates an alert condition.

(also Beep-Beep-Beep sound)

The red strobe light indicates an evacuation condition.

(also Whoop-Whoop-Whoop sound)

GENERAL

Page 14: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

EVACUATION ASSEMBLY POINTSThere are three (3) assembly points marked by green signs:

Assembly Point AA A: Airside – Footpath in front of the fire station

Assembly Point AA B: Landside – Premium car park

Assembly Point AA C: Airside – Gate 7

Evacuation should occur to landside assembly point AA B when possible. When evacuation occurs to airside assembly points AA A or AA C, persons will be directed to the assembly points under the control of an Area Warden or Duty Safety Officer.

GENERAL

AAC

AAA

AAB

ASSEMBLYPOINTS

Page 15: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

FIRST AIDAirport Management vehicles and works areas have first aid kits.

First aid is also available from the:

• Aviation Rescue & Fire Fighting Service

• Royal Flying Doctors Service

• Capricorn Helicopter Rescue Service

• And 000

A defibrillator kit is mounted in the main arrivals hall for use within the terminal. Airport Management and Safety staff are trained in the use of this equipment.

GENERAL

Page 16: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

FRONT OF TERMINAL

Please report any vehicles left unattended at the front of the terminal to the kerbside security guard.

A Loading Zone is available at the southern end of the terminal for delivery vehicles needing access to the front of the terminal. Use of this area is subject to management approval and is not to be used by contractor/maintenance vehicles.

GENERAL

Contractors MUST not park kerbside at the terminal.. Offenders will be fined.

Page 17: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

CONTRACTOR SIGN IN & CAR PARKING

Contractors can park in the designated ‘Contractors Parking Bays’ at the Northern End of the Terminal Building.

You must display a Contractor’s Parking Permit on the dash of your car to park in the bays. Parking Permits can be collected when signing in to Airport Management.

If you do not display a parking permit a fine issued by Rockhampton Regional Council Local Laws can apply.

GENERAL

All contractors MUST sign in and out at Airport Management prior to commencing and when finishing work each day.

Page 18: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

SAFETY MANAGEMENT SYSTEM (SMS) INCIDENT/HAZARD REPORTING

Airport Management has implemented processes to identify and address hazards and risks that may exist at the airport. Proactive risk management assesses what can go wrong and if enough has been done to prevent it.

WH&S responsibilities include ensuring that no employee, customer or Airport asset is placed at risk by any actions or inactions of a contractor and that Rockhampton Airport’s SMS is not compromised.

A key function of the SMS is reporting and resolving hazards and incidents. All hazards and incidents must be reported to Airport Management to enable action to be taken to prevent future injury or damage from occurring.

Reports can be submitted via Council’s electronic Riskware system, or on company report forms.

All incidents must be reported immediately to Airport Management or after hours advise the Operations Supervisor.

GENERAL

Page 19: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

HAZARDOUS MATERIALS & MANAGING SPILLS

GENERAL

A Hazardous Substances Register and Safety Data Sheets (SDS) must accompany hazardous material brought onto site. A copy of the SDS must be available at the work site.

SDS stipulated PPE, must be worn.

Hazardous material must only be used in accordance with the instructions contained in the SDS.

Emergency showers and eyewash facilities are located adjacent to the RPT Apron and within the Baggage Breakdown Area.

You must ensure that controls are in place to prevent spills from occurring but also have appropriate training and equipment at the work site to contain a spill.

Immediate action must be taken to prevent further material from spilling if it is safe to do so and prevent it from entering the storm-water system or contaminating soil.

The Aerodrome Reporting Officer must be advised of any spill as soon as practicable after it occurs.

Page 20: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

TERMINAL SPILLS & CLEANING

For water / drink spills or other urgent passenger safety hazards in the terminal, contact the Duty Cleaner immediately to arrange rapid cleanup.

A Duty Cleaner will be on Airport from approximately 6am until 11pm.

GENERAL

Page 21: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

TERMINAL MAINTENANCE ISSUES

All maintenance issues (toilets leaking, ATM not working, etc) are to be reported to Airport Management. If the issue is urgent, contact the Duty Operations Supervisor

Unserviceable equipment can be identified by unserviceable equipment tags.

Never operate tagged unserviceable equipment.

Only authorised personnel can remove an unserviceable tag.

GENERAL

Page 22: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

BAGGAGE HANDLING

People are not allowed to sit, stand on or touch operating baggage carousels.

Emergency stop buttons are spaced at regular intervals around both arrival carousels.

An audio alarm sounds before the conveyor starts operation.

If you become aware of an unsafe situation on any equipment or automatic doors, contact the Duty Operations Supervisor.

GENERAL

All check-in stations have emergency stop buttons.

There are emergency stop buttons and cords situated near the transport and collector conveyors.

Following activation of an emergency stop the system must be reset by authorisedpersonnel only.

You should not operate baggage handling equipment unless you have been trained.

Page 23: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

TIDY WORKPLACE

Contractors are responsible for keeping works areas secure, clean and tidy at all times.

All rubbish and food scraps must be placed into a bin with the lid closed.

This will ensure birds and wildlife are not attracted to the rubbish and become a hazard to aircraft operations.

GENERAL

Page 24: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

SMOKING

Smoking is prohibited:

• Airside at all times because of the fire and explosive hazards of aircraft refuelling.

• When you are operating any vehicle or equipment

• In the terminal or within 5 metres of the entrance to the building terminal doors, bus zone or in the taxi rank seating area .

An electronic cigarette (known as an e-cigarette) is subject to the samelaws as regular cigarettes.

GENERAL

Designated smoking areas have been provided landside of the terminal.

Page 25: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

AIRSIDE AREAS

There are several key Airside features at Rockhampton Airport:

RUNWAYS

(Aircraft take-off & landing)

APRONS

(Aircraft parking areas)

TAXIWAYS

(Aircraft transit areas)

Only specifically trained and authorised personnel are allowed on the runways and taxiways at Rockhampton Airport

GENERAL

Runway 15/33

Runway 04/22

Apron

Taxiways

Page 26: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

RUNWAYS & APRONS

At Rockhampton Airport there are two runways and aprons:

RUNWAY 15/33(main runway-large transport aircraft)

RUNWAY 04/22(secondary runway-lighter aircraft)

REGULAR PUBLIC TRANSPORT APRON (main apron next to passenger terminal)

GENERAL AVIATION APRON(light aircraft apron)

Main / RPT Terminal

General Aviation (GA) Apron

Main / RPT Apron

GENERAL

Page 27: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

TAXIWAYS

The taxiways form a network of routes, which aircraft use to travel between the runway and apron.

GENERAL

Page 28: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

EXTENT OF AIRSIDE ACCESSFor your safety and to ensure the safe operation of the airport you must not enter any aircraft movement area unless you have been inducted to do so or have been assisted to do so by an aerodrome reporting officer.

Employees of ground handling agents and the Aviation Rescue and Fire Fighting Services will complete their own company/agency inductions and briefings for access to aircraft movement areas.

GENERAL

Page 29: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

MILITARY ACCESS AREA

• Rockhampton Airport regularly hosts Australian and foreign military defence deployments. During deployment, the military are provided a licence to operate within designated areas of the airport. Airport stakeholders must seek permission from the military prior to entering any of the military designated areas.

GENERAL

Page 30: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

LEGISLATION

ANA (Air Navigation Act 1920)

ATSA (Aviation Transport Security Act 2004)

ATSR (Aviation Transport Security Regulations 2005)

TSP (Transport Security Program)

SOPs (Standard Operations Procedures)

ASIC Program

Rockhampton Regional Counciltakes aviation security very seriously and has in place arrangements to maintain safety and security.

The Aviation Transport Security Act 2004, mandates all aviation securitymeasures at Rockhampton Airport, however the airport is also governed by other State and Local Government legislation.

You play an important role in aviation security!

SECURITY

Page 31: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

AIRSIDE & LANDSIDE

Airside Restricted Area

Landside

There is a perimeter fence around the airport.

If you are outside this fence you are LANDSIDE. Vehicles parked landside must be at least 3m from the fence.

If you are inside this fence you are said to be AIRSIDE. Vehicles parked airside must be at least 2m from the fence.

If you are on the roof of a building that has an airside/landside interface you are considered to be AIRSIDE.

The Airside is a secure area and is not available to the general public.

SECURITY

Airside Restricted Area

Landside

Page 32: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

WHAT IS AN ASIC OR VIC?All persons accessing the restricted areas must be clearly identifiable as background checked for security clearance.

This is achieved by obtaining and properly displaying an Aviation Security Identification Card (ASIC) above waist height, at the front or side of the body and with the whole front of the ASIC clearly visible. ASICs for use at Rockhampton Airport are endorsed AUS or ROK.

Non-ASIC holders are required to properly display a Visitor Identification Card (VIC) and be supervised by an ASIC holder.

Passengers transiting directly to departing aircraft with an ASIC holder escort; and on duty Police officers, in uniform or otherwise are exempt from displaying an ASIC airside.

ROK

APR 21SCOOBY DOO

RK123456

SECURITY

An operational need is required to access the secure area of an Airport!

APR 20, 2021SHAGGYJONES

Page 33: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

ISSUE OF KEYS/ACCESS CARDS

Applications for keys and access control cards are submitted to Airport Management for approval.

Issue of access devices are assessed on a needs basis for approved employment duties.

Access is issued on a personal basis and is not permitted to be transferred to anyone else.

Access provided by an access card or key will be valid until the expiry date of the applicant’s ASIC, or for non-ASIC holders a specified period of time.

Acceptance of conditions of issue apply for all access devices.

SECURITY

Abuse of access privileges may result in withdrawal of access!

Page 34: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

AIRSIDE ACCESS

Many doors provide restricted access to the Airside.

All airside restricted access doors will display warning signs advising you are going Airside.

In the terminal area many signs will advise of a “Security Restricted Area”. The Security Restricted Area refers to a higher security section of the airside.

SECURITY

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Page 35: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

PASSENGER ARRIVAL DOORS

Automatic arrivals doors at the Passenger Terminal must not be used for access to the airside security areas.

Attempting to gain access via these doors will cause alarms to be triggered.

SECURITY

Page 36: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

ACCESS CONTROL

Never leave security doors/gates ajar or propped open. Remain at automatic gates until the gate has resecured.

Always close any door/gate that may have been wedged open and immediately report the incident to the Security Contact Officer (SCO).

Never allow unknown people to follow you through a security controlled door/gate. Always challenge and report any person who attempts to tailgate. Do not attempt to physically prevent an intruder from entering.

Everyone must use their own access card to gain/validate entry.

Always physically check to ensure doors/gates are closed securely behind you. If you open a door/gate it is your responsibility to secure it.

SECURITY

Failure to secure a door/gate may result in loss of access privileges.

Page 37: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

STERILE AREA

The only approved landside security zone at Rockhampton Airport is the Sterile Area (Departure Lounge).

Access to work in the departure lounge can only occur if certain conditions are met.

Ground handling staff may enter the Sterile Area via the Departure Gates only when processing passengers for boarding.

SECURE&SAFE

Valid red or grey ASICs, or a VIC must be displayed by persons working in the Sterile Area.

SECURITY

Page 38: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

APPROACHING PASSENGERS

Airline staff are responsible for the safety and security of their passengers when they are transiting between the aircraft and the Terminal.

Do not approach or interact with passengers unless you are directly employed in the servicing of that aircraft.

SECURITY

Rescreening of all passengers is required following interaction with passengers on the apron.

Page 39: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

WEAPONS & TOOLS OF TRADE

• A person may carry a ‘Tool of Trade’ in an Airside Area, provided that the person takes reasonable precautions to ensure the item remains under their control at all times.

• All tools and equipment to be used in the sterile area must go through the screening point and be logged in/out on the Tools of Trade Register.

• Tools should not be left unattended in any location and must not be accessible by the public.

• All tools need to be accounted for at the end of every shift.

SECURITY

Aviation security legislation defines many commonly used hand tools to be weapons!

Page 40: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

FIREARMS, WEAPONS & PROHIBITED ITEMS

• Aviation security legislation prohibits unauthorised firearms airside.

• Queensland law prohibits unsecured carriage of firearms landside.

• If you become aware of any person carrying a firearm or weapon, immediately contact your supervisor and Security Contact Officer (SCO), who will contact the QPS for assistance.

• DO NOT accept weapons or firearms from any person.

• Immediately contact your Supervisor and in all cases the RRC SCO.

• If prohibited item, SCO will determine action.

Exceptions:Uniformed Police (QPS, AFP)

Uniformed Defence Force PersonnelUniformed Security Guard

RRC ARO (airside)

SECURITY

Page 41: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Airside Driving Authority (ADA)All drivers operating on the airside are required to

complete an airside driver training programme that

includes electronic information and written and practical

assessment.

Airside drivers must hold a current state or territory

Drivers Licence (excluding a Learner’s Licence/Permit)

to drive the class of vehicle or equipment to be

operated. Airside drivers must also hold a valid ROK or

AUS ASIC.

When operating vehicles or machinery airside you must

wear glasses / contact lenses if required by your current

driver licence.

Airside Vehicle Permit (AVP)All vehicles will require approval prior to operation on airside. Applications for the use of vehicles and motorised equipment on airside, must be received by Airport Management prior to the equipment being placed into service to allow for the issue of appropriate permit.

AIRSIDE VEHICLE CONTROL SECURITY

Page 42: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

YOUR ROLE IN AVIATION SECURITY

Every person who works in the aviation industry has an important role to play. Basic security principles include:• know your role in security and understand the role of others• appreciate your contribution to the security effort• maintain vigilance at all times• trust your instincts• know your environment• commit to communicating with others about security• have a general understanding of potential security threats• communicate concerns• follow up• stay in touch

SECURITY

Security is a team effort and good communication is essential!

Page 43: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

POTENTIAL SECURITY ISSUES

Suspicious or unusual activity of any kind should be reported to the Security Contact Officer (SCO) immediately. Potential security issues can include:

• unattended baggage, including baggage left on a carousel• someone taking photos of a screening point• a person in a secure area with the wrong photo on their ASIC or deliberately

hiding the photo from view• an unattended car in an area not reserved for parking• someone attempting to ‘tailgate’ you into a secure area• a concealed package in a bathroom• receipt of a suspicious letter or parcel• receipt of a bomb threat by phone or mail.

SECURITY

Page 44: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

REPORTING SUSPICIOUS BEHAVIOUR

Identify suspicious behaviours with a simple checklist.• Is the person taking notes of security

vulnerabilities?• Do video and photo subjects have no credible

photographic interest?• Does the person have no legitimate reason for

being in an area?• Is the person collecting information from

promotional literature or inquiring about security?• Is the person travelling erratically and without

any real purpose?• Does the person appear to be testing security?

If the answer to any of these questions is YES, REPORT IT!!

SECURITY

Page 45: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Security is multi-layered

The Security Contact Officer (SCO) is responsible for overall Airport security.

QPS is responsible for responding to security incidents and providing their normal community policing.

Airport stakeholders are expected to report all incidents, security threats or security matters to the SCO.

The SCO must ensure that the aviation security incident is reported to all relevant organisations as set out by the Act and the Regulations.

INCIDENT REPORTING SECURITY

Page 46: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

If you locate an unattended item:

• Attempt to identify the owner (name tag, airline, PA)

• Notify SCO

• Assess as suspect or not using HOTUP principle.

• If suspect, clear area and notify QPS.

UNATTENDED ITEMS

HOTUP Principle

Is the item/substance HIDDEN

Is the item/substance OBVIOUSLY SUSPICIOUS

Is the item/substance TYPICAL OF WHAT IS INTHE AREA

Is the item/substance UNUSUAL

Has there been general PUBLIC ACCESS TO THEAREA

SECURITY

Page 47: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

BOMB THREAT

• If equipped, activate Malicious Call Trace (MCT) on your telephone.

• Alert supervisor to initiate trace/notify QPS/notify SCO.

• Gain as much information as possible (use bomb threat form).

• Keep talking (delaying tactics – ask questions, request repetitions).

• DO NOT HANG UP!

The call will be assessed as either genuine or hoax by the SCO in consultation with QPS.

“A situation where a person advises that an explosive

device has been placed or is threatened to be placed on an

aircraft or the airport”

SECURITY

Page 48: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

STAYING SAFE AIRSIDE

To be safe airside, you need to build upon the skills and techniques you’ve learned operating vehicles and equipment landside.

Have the right attitude by being alert, focused and not distracted. If you're tired or fatigued it is harder to concentrate.

Take extra care when working for long periods or at night as this is when you are more likely to make mistakes.

SAFETY

Page 49: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

PERSONAL PROTECTIVE EQUIPMENT

Airports can be busy and noisy places.

One of the most effective ways to stay safe airside is to be seen. High visibility clothing must be worn in accordance with Council Policy, i.e. Aircraft, vehicle and plant movement areas.

Additional PPE shall be required depending upon the location and type of work being performed.

SAFETY

Page 50: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

PERMIT TO WORK

A Permit to Work is required for any works airside or landside.

You must contact Airport Management before you carryout any works at the Airport.

In addition to the normal WH&S approvals (e.g. hot works) additional approvals are required before conducting works Airside.

SAFETY

Page 51: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

PRIOR APPROVALS SAFETY

Airport Management must approve and issue an Airport Permit to Work for the following type of work before you commence on site:

• Night Works: Application must be submitted by contractors 72 hours prior to night works.• Temporary Obstacles: On or near Rockhampton Airport, i.e. cranes.• Hot Works Permit & Risk Assessment: You must have a copy of your Hot Works Permit with you

on site and return it on completion.• Excavation Works: Dial before you Dig on Airport land.• Asbestos Works • Dust and Noise• Equipment Isolation• Air Conditioning• Electrical• Wall Penetration• Legislated High Risk Work: Boom lifts and forklifts.

Page 52: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

FOD – FOREIGN OBJECT DEBRIS

Items lying around are referred to a Foreign Object Debris.

Any loose items - including tools, drink cans, food wrappers, nuts / bolts or sunglasses - can become dangerous missiles if caught in an engine’s jet blast.

SAFETY

Page 53: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

SCAN & PREDICT

One of the most important skills of all is scanning – look around at regular and frequent intervals to maintain a sense of activity and traffic patterns around you.

When working or driving airside, scanning for vehicles, pedestrians and aircraft will also assist you toanticipate aircraft and vehicle movement ie. whether an aircraft will push back, or cross your path.

SAFETY

Page 54: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

JET BLAST & PROP WASH

Propellers are very dangerous. Spinning propellers can appear invisible.

Do not approach aircraft if the rotating strobes, beacons or propellers are operational.

Propellers and jet engines can create strong blasts behind them. As you can’t see this blast directly, it’s referred to as an invisible danger.

You may, however, see evidence of the blast, such as hot disturbed air behind the engines.

SAFETY

Page 55: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

JET BLAST & PROP WASH

Jet blast and prop wash occurs when the aircraft engines are operating.

The strength and effect of the jet blast or prop wash depends on the engine thrust setting. Even at low thrust settings (e.g. as the plane taxis), the jet blast or prop wash is very powerful.

Rotating beacons or strobes indicate when an aircraft engine is running or about to be started.

SAFETY

You should assume that any engine is ‘operational’ until you know otherwise.

Page 56: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

Always keep well clear of the front of aircraft whenever the beacons or strobes are operating.

Some jet engines are capable of sucking a person into the engine.

Specific training is required for personnel operating in front of aircraft when their engines are operating.

You must not walk, drive or operate equipment in front of a moving aircraft if there’s a chance it will cause the aircraft to slow, stop or change course.

MINIMUM SAFE DISTANCES SAFETY

Page 57: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

MINIMUM SAFE DISTANCES

You must not drive within 3 metres of a parked aircraft, unless you are actually involved in servicing the aircraft.

3 m

If the aircraft is being fuelled or defuelled, you must not drive within 15 metres, unless you’re actually involved in servicing the aircraft.

SAFETY

For moving aircraft; wherever possible you must keep more than 10 metres away from the nearest wing tip.

To prevent your vehicle being affected by jet blast, as a general rule you shouldn’t venture any closer than 2 aircraft body-lengths from the rear of the aircraft. You may need to leave more distance behind high performance military aircraft.

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Ground handling agents may leave ground servicing equipment in designated marked areas on the apron in readiness for servicing incoming flights.

These areas ensure service vehicles keep clear of manoeuvring aircraft.

PARKING EQUIPMENT AREAS SAFETY

Page 59: Rockhampton Airport Induction€¦ · This induction outlines the specific requirements that must be adhered to when working at Rockhampton Airport. These requirements will ensure

A pass mark of 100% is required!

CONGRATULATIONSYou have completed the Rockhampton Airport Site Induction presentation. To confirm your understanding of the requirements to work at Rockhampton Airport, you are now required to complete an assessment. This induction is valid for a period of two (2) years.