rockets business team · vice president & chief strategy officer ... research, team marketing...
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Marcus JoliboisChief Financial Officer
Marcus Jolibois is in his 20th season as the organization’s Chief FinancialOfficer. He oversees all accounting, financial and administrative operations forthe Houston Rockets and Toyota Center. In addition, Jolibois is responsible forthe development and maintenance of the organization’s data and informationsystems.
Jolibois also oversees the financial and administrative operations of theClutch City Foundation, the non-profit charitable foundation established byOwner Leslie Alexander. He is also a member of the Senior Management Teamfor the Rockets and Toyota Center.
A 1981 graduate of Gonzaga University in Spokane, Washington, Jolibois joined the Rockets staffon November 15, 1994, after working for eight years at Levitz, Zacks and Ciceric in San Diego,California. He served as the audit manager for the firm from 1986-94. Prior to his time with Levitz,Zacks and Ciceric, Jolibois worked for two years as an operational and financial auditor for a Fortune50 Company in San Diego. From 1981-84, he began his accounting career with Peterson, Sullivan,and Co. in Seattle.
Jolibois, a native of Tacoma, Washington, and his wife, Diane, live in The Woodlands with theirfour sons, Andrew, Connor, Scott and Luke.
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MScott AndrewsVice President & Chief Strategy Officer
Scott Andrews is in his second season as the organization’s Vice President& Chief Strategy Officer. He oversees all aspects of business strategy and marketresearch, team marketing and brand development, promotions, advertising,digital and social media marketing, game presentation, as well as the Rocketsretail organization.
Andrews joined the Rockets after a 14-year career in the casino gamingindustry, most of that time with Harrah’s Entertainment (now CaesarsEntertainment) in Las Vegas – the world’s largest gaming company. Andrewshad a number of positions at Harrah’s, including Vice President of Marketingfor the western division. In that role Andrews, was responsible for providing all strategic and operationaldirection to marketing across twelve casino properties in the U.S. and abroad. His responsibilitiesincluded relationship marketing, internet and e-mail strategy, direct mail, casino VIP marketing,special events and promotions, brand management and revenue/pricing management. Andrews alsoworked for Penn National Gaming’s M Resort as Chief Marketing Officer. Prior to his time in gaming,Scott spent four years as a management consultant in Cambridge, Massachusetts with Integral, Inc.
Andrews graduated from Brown University with a dual bachelor’s degree in economics and politicalscience in 1992, and earned his MBA from The Tuck School at Dartmouth College in 1998.
A native of Medfield, Massachusetts, Andrews resides in downtown Houston with his wife, Rana.
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John R. CroleyVice President of Corporate Development
John R. Croley begins his second season with the Houston Rockets as theorganization’s Vice President of Corporate Development. He oversees allaspects of contract negotiations, asset development and pricing, radio inventorymanagement, partner contractual activation and customer service for Houston’scorporate partners. Croley also serves on the Senior Management Team.
Croley joined the Rockets after spending 14 seasons with the Oklahoma Cityfranchise and served as the Vice President of Business Development. Prior tojoining the Oklahoma City franchise, Croley held an executive-level positionas the Director of Public Assembly Facilities for the City of Tacoma, Washington,which included responsibility for Tacoma Dome, Cheney Stadium and Tacoma Convention & Trade Center.
Before his work in Tacoma, Croley served as Executive Director for Ogden Entertainment Servicesat numerous Ogden sports and entertainment facil ities, including the Sull ivan Arena & EganConvention Center in Anchorage, Alaska, Sioux Falls Arena & Stadium in Sioux Falls, South Dakota,Roberts Municipal Stadium & Mesker Amphitheater in Evansville, Indiana, and the SeaGateConvention Center in Toledo, Ohio.
Croley’s accomplishments in the industry have garnered several awards including Ogden EntertainmentServices’ 1990 Top Performer of the Year in the Sports & Entertainment Division, Poll Star Magazine’snominee and 1995 runner-up for Arena Executive of the Year for Sports & Entertainment FacilitiesNationwide and the City of Tacoma’s Top 10 Performers of the Year in 1997 and 1998.
A native of Tennessee, Croley and his wife, Gemma, live in Kingwood, TX. Croley, who is on theboard of Make-A-Wish Texas Gulf Coast & Louisiana, has three children, John, Alison and Macy, wholive in Tacoma, WA.
Rockets Business Team
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Rafael StoneGeneral Counsel
Rafael Stone is in his 10th season as General Counsel of the Houston Rocketsand Toyota Center. He is responsible for all legal matters concerning business,building and team operations. His major areas of focus include legal mattersfor Toyota Center, television and radio agreements, community relations,sponsorship agreements, intellectual property matters, humanresources matters, risk management, and compliance with league rules. Inaddition, Stone assists the basketball operations staff with the management oflegal issues relating to the team. He is also a member of the organization’sSenior Management Team.
Prior to joining the Rockets and Toyota Center, Stone practiced in Dewey Ballantine LLP’s mergersand acquisitions and capital markets group. While with Dewey Ballantine, Stone representedacquirers, targets, investment banks, investors and issuers in numerous acquisitions and financings.
A native of Seattle, Washington, Stone received a bachelor’s degree in history and political sciencefrom Williams College in 1994 and graduated from Stanford Law School in 1997. He also played varsitybasketball at Williams College for four years. Stone presently resides in Houston with his wife, Felicia,and their three children.
Rockets Business Team
Gretchen SheirrVice President of Sales & Services
Gretchen Sheirr is entering her 13th season with the Houston Rockets. As VicePresident of Sales & Service, Sheirr’s duties include the development of creativesales strategies and service practices for customer retention and new businessgeneration, supervision of the suite sales and activation, ticket sales and service,and box office teams, as well as the integration of all ticketed related eventsand promotions. She is also a member of the Senior Management Team.
Sheirr joined the organization in 2001. Prior to the Rockets, she worked inindoor soccer with the Houston Hotshots and with Game Face Inc. in Portland,Oregon.
A native of Spring, Texas, Sheirr graduated from Louisiana State University in Baton Rouge witha degree in marketing. She also was a four-year letterwinner as a diver for LSU. Gretchen was electedand currently serves on the Baylor Sports Sponsorship & Sales Advisory Board, Target Hunger, andis a member of the Executive Women’s Partnership. She and her husband, Ken, live in The Woodlandswith their twins, Jordan and Zachary.
Tilman J. FertittaAdvisory Director
Tilman Fertitta is the sole owner, Chairman, and CEO of Landry’s, Inc., oneof America’s leading dining, entertainment, and gaming and hospitalitycompanies. Landry’s is the nation’s largest privately held restaurant, entertain-ment and gaming company owned by one individual and has combinedrevenues of $2.8 billion dollars and assets of over $3 billion. The Companyoperates over 500 properties in 34 states and a number of internationallocations. Landry’s is also one of the country’s largest employers with over 50,000employees. Landry’s owns and operates over 50 different restaurant brands;some of its notable concepts are McCormick & Schmick’s, Chart House, Landry’sSeafood House, Rainforest Café, Saltgrass Steakhouse, Bubba Gump Shrimp Company, ClaimJumper, and upscale eateries under its Signature Series: Morton’s Steakhouse, Oceanaire, Vic &Anthony’s, Brenner’s Steakhouse, Grotto, La Griglia and Willie G’s. Landry’s also operates numerousgaming, hospitality and entertainment venues, including the Golden Nugget Hotel and Casino in LasVegas and Laughlin, Nevada and Atlantic City, New Jersey and Biloxi, Mississippi, the San Luis Resort,Galveston Island Historic Pleasure Pier, The Kemah Boardwalk, Downtown Aquarium Houston andDenver and the Tower of Americas in San Antonio, Texas just to name a few.
An influential business figure, Fertitta has been frequently featured in every substantially financialand industry publication and has appeared on numerous national business programs including CNBCand Fox Business News. Also, he has been a featured speaker at many conferences and seminars. Fertittais one of the foremost authorities in the restaurant, gaming entertainment and hospitality industries.
Fertitta’s many personal honors include – Entrepreneur of the Year Award from Ernst & Young andInduction into the Texas Business Hall of Fame as the second-youngest inductee.
Fertitta devotes a substantial amount of time to civic service and currently serves as Chairman ofthe Houston Children’s Charity and the Houston Police Foundation. He also serves on the followingboards: Texas Heart Institute, Greater Houston Partnership and the University of Houston Board ofRegents. He and his wife, Paige, live in Houston with their four children.
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Michael S. GoldbergOutside Counsel – Baker Botts L.L.P.
Michael S. Goldberg, senior partner in the Houston office of Baker BottsL.L.P., begins his 20th year with the Houston Rockets. Goldberg has drawn uponhis diversified, international practice to advise the organization in bothbasketball and business operations. His responsibilities have included leadingthe Rockets in negotiations for the construction of Toyota Center, negotiationswith the relevant Chinese officials regarding the signing of Yao Ming andnegotiations of players’ and coaches’ contracts.
A native Houstonian, Goldberg remains active in the Houston community.He has tutored second graders in the Fifth Ward, coached various youth sportsteams and is past Chairman of Holocaust Museum Houston. He also supports Baker Botts’ sponsorshipsof various United Way Agency events and projects.
Goldberg graduated magna cum laude, with Phi Beta Kappa honors, from Rice University in 1979and received his J.D., with honors, from The University of Texas School of Law in 1982. He is an adjunctprofessor at the University of Texas School of Law. Goldberg and his wife, Carol, have three children,Melissa, Matthew, and Jonathan.
Goldberg serves as chair of the international dispute resolution section of Baker Botts L.L.P., aleading international law firm with offices in Abu Dhabi, Austin, Beijing, Brussels, Dallas, Dubai, HongKong, Houston, London, Moscow, New York, Palo Alto, Rio de Janeiro, Riyadh and Washington. Withapproximately 725 lawyers, Baker Botts provides a full spectrum of legal services to regional, nationaland international clients.
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Rockets Business Team
Scott ManleyAssistant General Manager of Toyota Center/Senior Director of Arena Operations
Scott Manley enters his 11th season with Toyota Center and his fourth asAssistant General Manager of Toyota Center/Senior Director of Arena Operations.In his role, Manley is charged with overseeing all aspects of arena and facilityoperations, guest relations, security services and scoreboard operations. Manley,who joined the team in May 2003 as Guest Services Manager, also served asDirector of Event Operations where he oversaw all aspects of event and guestservices.
Prior to joining the Rockets, Manley spent two seasons with the Carolina Panthers as an event staffingcontractor. He also spent five years doing event contracting for multiple venues throughout NorthCarolina and South Carolina.
Manley graduated from the University of North Carolina-Charlotte with a degree in sociology.Manley resides in his hometown of Houston with his wife, Cami, and his son, Cole.
Amanda Strudler-MannAssistant General Manager of Toyota Center/Senior Director of Booking and Event Operations
Amanda Strudler-Mann begins her ninth season with the organization. AsAssistant General Manager of Toyota Center/Senior Director of Booking andEvent Operations, Strudler-Mann oversees all Toyota Center booking, eventservices and event marketing, as well as serving as a l iaison with LevyRestaurants – concessionaire to Toyota Center. Since joining the organizationin Jan. 2006, her responsibil ities have included the booking, marketing,communications, third-party sponsorship and group sales of Toyota Centerconcerts, family shows and other specialty events.
Prior to joining the organization, Strudler-Mann was a concert promoter for Clear ChannelEntertainment (Pace Concerts, Ltd.) for five years. During her time with Pace, Strudler-Mann bookedvarious venues, including theaters, arenas and amphitheaters throughout Texas, Oklahoma,Louisiana, Mississippi and Arkansas.
A native Houstonian, Strudler-Mann graduated from Kingwood High School. She received herbachelor’s degree in computer science and mathematics from the School of Engineering at VanderbiltUniversity.
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Rockets Business Team
Chris CostaDirector of
TicketServices
Joel BlankDirector of
Broadcasting
Joe AbercrombieDirector of Production& Game Presentation
Zee FrenchSenior Directorof Membership
Experience & Retention
Sarah GibsonDirector of Suite
Activation &Development
Kristen HarperDirector of
Human Resources
Sarah JosephDirector of
Community Relations
Kara InfanteDirector of Retail
Operations
Larry KaiserSenior Director
of Finance
Dawn KeenDirector of
Corporate PartnerServices
Greg PooleDirector of
Facility Operations
Eric MarglousDirector of
Ticket Operations
José LopezCreativeDirector
Bryant SavageDirector of Security& Guest Services
Mike SchniedersDirector of
Events
Ken SheirrSenior Director of
Marketing Operations
Hillary ThomasDirector of
Event Operations
Doug SwanDirector of Scoreboard
Operations
Okpara YoungDirector of IT &
Telecommunications
Geno ZicarelliDirector of
Corporate Sales
Rockets Business Team
Rob ZuerDirector ofTicket Sales
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Robert BoudwinMascot Event
Specialist
Rockets Business Team
Clay AllenAssociate General
Counsel
Courtney AldrichSuite Activation
Executive
Jim AdessaGame Presentation
Senior Manager
Don AllenBuilding
Carpenter
Eddie AllenFacility Services
Event Staff
Natalie AlvaradoEntertainment
Manager
Barbara ArnoldExecutive Assistant
to Owner & CEO
Inmar AlvarezFacility ServicesAsst. Supervisor
Paul AvalosSecurityOfficer
Tajma BakerBuildingOperator
Bill BaptistTeam
Photographer
Louisa BannisterGuest Services
Coordinator
Sandra BanksSenior
Receptionist
Jayllan BarnesTicket Sales
Account Executive
Andre BarronTicket Services
Executive
Leilani BorbonEvents SeniorCoordinator
Laura BoschePayroll
Coordinator
Molly BoycePartnership Activation
Manager
Jonathan BranhamTicket Sales
Account Executive
Randelyn CarpenterCorporate Development
Coordinator
Jared CapozziSuite SalesConsultant
Michael CanellaMotion Graphics
Designer
David CasarezSecurityOfficer
Juan CastilloFacility Services
Supervisor
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Business Team
Roderick CollinsLead
Operator
Courtney ClarkePartnership Activation
Manager
Andrew CornuttGroup Sales
Account Executive
Robert DafftShift Security
Supervisor
Terra’nce DanielsRockets Video Editor
& Videographer
Kami DavisTicket Sales &
Services Coordinator
Dominic DavilaMascot
Coordinator
Tavares DavisWeb
Developer
Diana Del RealStaff
Accountant
Matt DingasCorporate Services
Coordinator
Michael DimitroffTicket Sales
Account Executives
Theresa DibrellBox OfficeSupervisor
Vanessa DominguezGrimaldi
Ticket OperationsCoordinator
John DonovanSuite SalesConsultant
Michael DrummondSecurityManager
Patrick DumanaQuality Control
Coordinator
Kevin DuerrPremium Sales
Executive
Hai DuongCommunity Relations
Manager
Melissa EzellGroup Sales
Account Executive
Scott FoulkrodAudio/Visual
Manager
Troy FordMaintenanceSupervisor
Samer FarisTicket Services
Executive
Kenya FreemanFacility Services
Event Staff
Jason FriedmanRockets.com
Writer/Reporter
Geraldine ChellBusiness & Travel
Coordinator
Rockets Business Team
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Evan GelberTeam
Videographer
Cris GartheGroup Sales
Senior Manager
Eloise GamezAccounts Payable
Coordinator
Megan GilchristStaff
Accountant
Terri GlennAdministrative
Services Manager
Eddie GonzalezTicket Sales SeniorAccount Executive
Orinthia GregoryBox Office Assistant
Supervisor
Rachel GottschalkCorporate Services
Senior Manager
Alex GuajardoBuildingOperator
Lisa GudinoMarketing
Operations Manager
Ragnar HartzheimTicket Sales SeniorAccount Executive
Joelle HardinGroup Sales
Account Executive
Zachary HallTicket Sales
Account Executive
Cody HaynesInside Sales
Manager
Marcellus HendersonLead Carpenter
Leo HerreraSystems
Administrator
Jeff HuebelCorporate Sales
Manager
Micah HowardGraphic Designer
Tracey HughesMedia & Player
RelationsSenior Manager
Danny JacksonTelecommunications
Supervisor
Kermit JonesSecurityOfficer
Byron JohnsonEvent Services
Coordinator
Sonia JethvaHuman Resources
Generalist
Stephen JonesTicket Services
Executive
April JoseySuite SalesManager
Rockets Business Team
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Business Team
Kelly LemondBuildingOperator
Clarence KirbyShift Security
Supervisor
Vanessa KienastStaff
Accountant
Adam LevinsonCorporate Sales
Manager
Winston LinBusiness StrategySenior Manager
Elizabeth LloydTicket Sales
Account Executive
Mandy Love WalshEvent Marketing
Manager
Pamela LottRetail Operations
Coordinator
Tina MacArthurSuite Sales
Coordinator
Jemina MacHarrySuite SalesConsultant
Kristine MansourCorporate Sales
Manager
Dawn MaloneEvent Operations
Coordinator
Chrystal MartinTicket Operations
Representative
Josh MasseyGroup Sales
Account Executive
Hannah MatthewsCorporate Services
Coordinator
Noelia MonteroEmploymentCoordinator
Cyrus MitchellFacility Services
Event Staff
Michael MooreAdministrative
ServicesCoordinator
Brandon MossPremium Accounts
Manager
Robert NellisLead Security
Officer
Mike MuseFacility Services
Supervisor
Billy MounchanIT HelpdeskCoordinator
Cortez NicholsSuite Activation
Executive
DomenicNotarfrancesco Team Shop Coordinator
Leticia MaganaExecutiveAssistant
Rockets Business Team
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Rockets Business Team
Joel PoffMaintenance
Electrician
Andrea PalaciosGroup SalesCoordinator
Daniel O’MalleyBuilding
Electrician
Lane PorterGraphic Designer
Edgar PortilloChief
Engineer
Brandon PreeceTicket Sales
Account Executive
Josh RandallGroup Sales
Account Executive
Paul PurczinskyBuildingOperator
Brittney RandolphTicket Sales
Account Executive
Grace RenteriaRetail OperationsSenior Manager
Bob SchranzMedia ServicesSenior Manager
Jesse SalazarSeason TicketSales Manager
Lindsay RileyTicket Services
Executive
Carlos SepulvedaFacility Services
Manager
Chad ShanksE-MarketingCoordinator
Kelsey SmithPremium Accounts
Manager
Jessica SpangleGuest Services
Manager
Nicolas SomoanoController
John Paul StevensonRockets
PA Announcer
Paul SuarezE-Marketing
Senior Manager
Cara TamburelloTicket Services
Executive
Chrislord Templonuevo Events
Coordinator
Matthew TapeProduction
Manager
Donnia ThompsonSecurityOfficer
Tommie TillmanSecurityOfficer
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Business Team
2005Joe AbercrombieSandra BanksDominic DavilaClay AllenGreg PooleMike Schnieders
2006Juan CastilloJosé LopezEric MarglousEloise GamezAnthony LopezBryant Savage
2007Carlos SepulvedaBob SchranzHillary ThomasCalvin WashingtonHai DuongEddie RomeroBarbara Arnold
2008Paul SuarezScott FoulkrodChrystal MartinShelita YoungApril JoseyJimmy CoatsworthRoderick CollinsJoel Poff
2009Jim AdessaClarence KirbyLaura OrtizJessica SpangleCara TamburelloChrislord Templonuevo
2010Dawn KeenXiomara Urias PenaRob ZuerGeraldine ChellMichael DrummondNicolas SomoanoHeather RadowTerra’nce Daniels
Mission StatementWe are One Team committed to creatingchampionship-caliber experiences for our fans,our partners and our employees both on the courtand throughout the Houston community.
One Team All-StarOne Team All-Stars are those team members thathave been recognized for consistently deliveringexcellence in job performance. These teammembers repeatedly reinforce the core behaviorsof the organization: Passion, Accountabil ity,Customer Focus and Teamwork.
2011Elizabeth LloydTheresa DibrellTommie Til lmanRachel GottschalkLindsay RileyTracey HughesJason Friedman
2012Vanessa DominguezGrimald iKelsey SmithJoelle HardinLisa GudinoChad ShanksWinston LinLaura Bosche
Rockets Business Team
Chris WalkerAudio/VisualCoordinator
Rebecca TraylorEvent Services
Coordinator
Gene TinnerBox OfficeSupervisor
Calvin WashingtonTicket Operations
Manager
Marc WilliamsSuite SalesConsultant
Chandre WoodsFacility ServicesAdministrative
Assistant
Shelita YoungTicket Services
Executive
Leroy WoollettSecurityOfficer
Andi ZambranoEvent Marketing
Coordinator
Devin ZaringBuildingOperator