rocket fuel cross device and ptv 12-9-15 sharedv2
TRANSCRIPT
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015 ROCKET FUEL | PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
R O C K E T F U E L
D e c e m b e r, 2 0 1 5
PEOPLE-BASED MARKET ING Lunch and Lear n
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
M A R K E T I N G T H AT L E A R N S L E A R N T H E M O M E N T S T H A T D R I V E C A M P A I G N P E R F O R M A N C E
July 1 July 15 July 30
$100.00
$50.00
$40.00
$30.00
$60.00
$70.00
$10.00
$0.00
CU
MU
LA
TIV
E C
OS
T P
ER
AC
TIO
N
SIG
NIF
IGA
NT
MO
DE
L A
TT
RIB
UT
ES
$5.00
$20.00
$90.00
$80.00
120
60
80
20
40
100
0
Cost per Action
Number of Attributes RELEVANT ATTRIBUTES OF ~11.3M:
+2.11 Visited a product page +0.95 Is in the Atlanta DMA +0.89 Saw an ad 7-14 days ago -0.55 Is planning a trip +0.60 Is reading the news +0.51 Searched for luxury products -0.65 On a mobile device +0.46 Made a luxury retail purchase +0.43 Played an online game -0.45 Purchased sporting goods -0.54 Made a non-luxury retail purchase +0.41 Is in the Tampa DMA -0.50 Watched a TV show online +0.38 Clicked on an ad before +0.31 Booked a flight in the last wee +0.29 Saw an ad 1-7 days ago +0.25 Is in the Orlando DMA -0.54 Is searching for an apartment -0.21 Is in the Los Angeles DMA -0.30 Saw an ad within the last hour +0.37 Has clicked on an ad before -0.31 Has seen 3+ ads already +0.48 Is in the Houston DMA -0.50 Watched a TV show online -0.54 Made a non-luxury retail purchase
+1.93 Visited a product page +0.73 Is on a social networking site +0.72 Saw an ad 7-14 days ago -0.32 Is shopping via online auction +0.71 Is reading the news +0.25 Is in the Orlando DMA -0.45 Purchased sporting goods +0.51 Searched for luxury products +0.47 Filed a tax return in the last week +0.42 Has seen 7+ ads already +0.40 Is in the Tampa DMA -0.54 Is searching for an apartment +0.39 Is in the Atlanta DMA -0.29 Is reading a political article -0.37 Is planning a wedding +0.31 Booked a flight in the last week +0.29 Saw an ad 1-7 days ago +0.26 Played an online game -0.22 Saw an ad within the last hour +0.26 Is in the Baltimore DMA +0.22 Booked an international trip -0.11 Checked sports scores -0.21 Is in the Los Angeles DMA -0.30 Has seen 3+ ads already +0.34 Is on a mobile device
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015 ROCKET FUEL | PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
P E O P L E N O T D E V I C E S
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Radio Shack Ad from ‘90s Everything is replaced by your phone!
• Cellular Phone (duh…) • Personal “Stereo” • Tandy Personal Computer • Earphones • Calculator • Clock Radio • Camcorder (video) • Mobile CB radio • CD Player • Police Scanner • Answering Machine • Cassette Recorder • Radar detector (Waze…) • Speaker with Massive 15” Woofer (headphones!)
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
C O N S U M E R S A R E U S I N G M U L T I P L E D E V I C E S T O C O M P L E T E O N L I N E A C T I V I T I E S
Sources: Rocket Fuel, November 2015; Ipsos: “The New Multi-Screen World” August 2012
65% of consumers begin online shopping
activities on smartphones and continue onto other devices
6:1 Online IDs per online adult in the US
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
T H I S Y E A R - C R O S S - D E V I C E C O N V E R S I O N R E P O R T S A R E W I D E LY AVA I L A B L E
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
S I N G L E - D E V I C E AT T R I B U T I O N M I S S E S I M P O R TA N T C O N S U M E R I N T E R A C T I O N S
Impression Conversion Impression &
Click Impression Impression
UNDERVALUES MOBILE OVERVALUES DESKTOP
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
C R O S S - D E V I C E AT T R I B U T I O N M O R E A C C U R AT E LY A S S I G N S C R E D I T
Total Campaign ROI 6%
4% 7% 9%
when measured by cross-device attribution
ROI within Verticals
An analysis of more than 3,200 direct-response campaigns across the Rocket Fuel network showed that total conversions attributed to the campaign increased 6% when using last-touch cross-device attribution vs. single-device attribution.
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
M O B I L E I S M O R E VA L U A B L E T H A N P R E V I O U S LY U N D E R S T O O D
when measured by cross-device attribution
Mobile ROI 12.0%.
An analysis of more than 3,200 direct-response campaigns across the Rocket Fuel network showed that conversions attributed to mobile devices increased 12% when using last-touch cross-device attribution vs. single-device attribution.
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Y O U C A N ’ T P R E D I C T W H AT D E V I C E S W I L L D R I V E P E R F O R M A N C E
Source: Rocket Fuel data warehouse 2015
AD EXPOSURE DEVICE VS. CONVERSION DEVICE ON TIER 1 AUTO CAMPAIGNS
Ad
Exp
osu
re D
evi
ce
Co
nve
rsio
n D
evi
ce
Up to
36% of conversions happen
across devices
Based on Rocket Fuel cross-device campaigns in 2015
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
IF YOU’RE PLANNING AT THE DEVICE LEVEL, YOU’RE PLANS WILL BE SUB-OPTIMAL
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
CONVERSION RATE 31%
COST PER ACTION 19%
O P T I M I Z AT I O N A C R O S S D E V I C E S D R I V E S 3 1 % B E T T E R P E R F O R M A N C E
0.011%
0.014%
CAMPAIGN CONVERSION RATE
C R O S S D E V I C E I M P R O V E M E N T
SINGLE-DEVICE OPTIMIZED
CROSS-DEVICE OPTIMIZED
Source: Rocket Fuel controlled A/B test comparing standard DR optimization vs. cross-device optimization – Aug 2015
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
M U L T I - D E V I C E E X P O S U R E
I S A D E X P O S U R E A C R O S S D E V I C E S T H E K E Y T O S U C C E S S ?
M U L T I - D E V I C E E X P O S U R E
0 . 5 % 1 . 5 %
T H E P E R F O R M A N C E I N C R E A S E I S N O T B E C A U S E C O N S U M E R S S E E A D S O N M U L T I P L E D E V I C E S
CROSS-DEVICE OPTIMIZED
SINGLE-DEVICE OPTIMIZED
Source: Rocket Fuel controlled A/B test comparing standard DR optimization vs. cross-device optimization – Aug 2015
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
I T’S ABOUT A UNIFIED CONSUMER VIEW
D A T A P E R P R O F I L E D A T A P E R P R O F I L E
W O R S T C A S E S C E N A R I O : C a m p a i g n u s e s o n l y 1 1 % o f p o t e n t i a l c o n s u m e r d a t a
Source: Data per profile statistic based on Rocket Fuel unified profiles with exactly 1 computer, 1 smartphone, and 1 tablet
CROSS-DEVICE OPTIMIZED
SINGLE-DEVICE OPTIMIZED
UNIF IED PROFILES HAVE UP TO 8X MORE DATA ON EACH CONSUMER
FRAGMENTED VIEW UNIFIED VIEW
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
A N D H AV I N G M O R E O P P O R T U N I T I E S T O P I C K T H E R I G H T M O M E N T
D A I L Y M O M E N T S
D A I L Y M O M E N T S
48
112
CROSS-DEVICE OPTIMIZED
SINGLE-DEVICE OPTIMIZED
UNIF IED PROFILES ENABLE 133% MORE DAILY MOMENTS TO APPLY UNIF IED PROFILE DATA
Source: Rocket Fuel data warehouse 2015
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
R ICHER CONSUMER DATA… MORE MOMENTS TO CHOOSE FROM…
LEAD TO 31% MORE CONVERSIONS
UNIFIED PROFILES: PUTTING IT ALL TOGETHER
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
OPT IMIZAT ION VS . TARGET ING
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
P E O P L E - B A S E D TA R G E T I N G I S G O O D
“I reached 35% of our desktop audience on mobile”
“I capped ad frequency across
devices at 5x/day”
“I increased mult i -device
exposure by 42%”
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
P E O P L E - B A S E D O P T I M I Z AT I O N I S B E T T E R
“I drove 300 more conversions and increased revenue by $15,000”
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
V A L U A B L E I N S I G H T S
BET TER PERFORMANCE
C R O S S - D E V I C E R E P O R T I N G
1 2 3
25-35% average lift in conversions versus
single-device campaigns (when using cross-device
attribution)
Understand which devices are driving performance, the influence of Unified Profiles, and the optimal media mix for your other campaigns
Accurately attribute each impression’s influence on
conversion no matter where the ad was served or where
the conversion occurred
P E O P L E - B A S E D O P T I M I Z AT I O N B E N E F I T S
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
R O C K E T F U E L I S T H E I N D U S T R Y L E A D E R I N C R O S S - D E V I C E C O N N E C T I O N S
ACCURACY 97.5%
COVERAGE 50.0%
5x greater than competitors with public results
2.2 billion device IDs
560 million unified profiles
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
C R O S S - D E V I C E C O N N E C T I O N S
PROBABILISTIC DETERMINISTIC
Connections based on statistical likelihood • Easier to achieve scale
(billions of devices) • Accuracy based on technology
Connections based on Personally-Identifiable Information • Harder to achieve scale for all
but the largest publishers • Fairly accurate
• The “Mobile Only” iceberg…?
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
DEVELOP CROSS-DEVICE PREDICTIONS VALIDATE PREDICTIONS
X
M A K I N G A N D VA L I D AT I N G O U R C R O S S -D E V I C E P R E D I C T I O N S
G E O L O C A T I O N
W E B B R O W S I N G
I P A D D R E S S
T I M E
F R E Q U E N C Y A P P U S A G E
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Android browser cookie
U N I F I E D P R O F I L E S
Desktop Firefox cookie
iPad IDFA
Android AdID Desktop Chrome cookie
Unified Profile
200% + more data in a unified profile (vs. standard profile) to be used in bidding & machine learning
• Impression activity • Click activity • Site activity
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
H O W R O C K E T F U E L O P T I M I Z E S U N I F I E D P R O F I L E S + M O M E N T S C O R I N G
Commute
Work
At home
At home
Consumer begins researching ways to get his finances in order.
Consumer continues research, hones his research on rewards credit cards
Consumer is targeted with advertiser ad. Consumer clicks and visits advertiser site.
Consumer decides to apply. Completes application on desktop.
8:15am
12:30pm
8:30pm
8:45pm
PIXEL
PIXEL
IMPRESSION & CLICK
CONVERSION
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
DEVICE CONVERSION MATRIX
DEVICE-LEVEL EXPOSURE & RESULTS
Performance by device exposure
UNIFIED PROFILE INFLUENCE
Impact of unified profiles on campaign goal (clicks, conversions, impressions)
OPTIMAL MEDIA MIX
Where should media be allocated?
Ad exposure device vs. conversion device
P E O P L E - B A S E D R E P O R T I N G & I N S I G H T S
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
P E R F O R M A N C E R E P O R T I N G
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
I N F L U E N C E
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
D E V I C E - C O N V E R S I O N M AT R I X
Single-device conversions
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
D E V I C E E X P O S U R E R E P O R T I N G
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
W H AT S E P E R AT E S R O C K E T F U E L ’ S P E O P L E - B A S E D M A R K E T I N G ?
Rocket Fuel has the most accurate probabilistic cross-device data with 5x greater reach than other measured
companies
No other company is able to optimize towards cross-
device performance metrics like Rocket Fuel
Best-in-class optimization uses unified profile data with 200% more data for enhanced decisioning
GREATER SCALE , BETTER ACCURACY
BU ILT TO DR IVE PERFORMANCE
MOMENT SCORING TECHNOLOGY
1
1 As measured by 2015 Nielsen study
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015 ROCKET FUEL | PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
C H A N G E T H E C H A N N E L …
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015 ROCKET FUEL | PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
TODAY’S DISCUSSION
Part I: Navigating the New Video Landscape And the opportunity for TV marketers
Part 2: All-Screen Optimization
Optimizing ROI across TV & Digital
Part 3: Testing Opportunities Review testing scenarios to prove the value of All-Screen optimization
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
THE AVERAGE AMERICAN SPENDS
7h 29m PER DAY
ON
(3.5) DEVICES
LIVE TV 4h 55m
SMARTPHONE 1h 27m
PC 1h 07m
TIME-SHIFTED TV
0h 35m
MULTI-MEDIA DEVICE
0h 34m Source: Nielsen Total Audience Report Q1 2015 (P18+) *Multi-media device includes Connected TV, Gaming Console, DVD Player
SCREEN OBSESSED MULTI-SCREEN VIEWING DRIVES VIDEO CONSUMPTION
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
MOMENTS MATTER CONTEXT IS MORE CRITICAL THAN EVER AS VIDEO EXPANDS
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Mobile
Desktop
Tablet
FEP
MCN
Direct Buy
TV Extension
Short Form
MOMENT SCORING PLATFORM
DMP
PMP
Connected TV
UNITING SCREENS
REAL-TIME BIDDING
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
PROGRAMMATIC TV BUYING TODAY Two Primary Methods of Buying PTV
Audience/Index-Based Targeting Household Targeting
Input Audience Target: Male 25-54, Auto Intender
Output: Optimized Schedule based on Audience Comp
Input Audience Target: Male 25-54, Auto Intender
Output: Target specific HH based on audience profile
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Content
Linear
Satellite
DISH DirecTV
Cable Operators
Comcast Cablevision Charter Cox
Telephone Providers
AT&T U-Verse
Verizon FiOS
The Landscape
38
Non-Linear
OTT/ Streaming
Netflix Hulu Sling TV
Video on Demand
placemedia AudienceXpress clypd WideOrbit
National Broadcast
Cable Networks
Local Broadcast /
Station Groups
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
RIGHT CUSTOMER, RIGHT TIME?
LIMITED OPTIMIZATION
SILO’D EXECUTION
Modeled reach, limited control over
time & context
Limited ability to optimize Operates independently from
other video touchpoints
PTV platforms today are still evolving toward the level of control, optimization and transparency needed to keep up with the increasingly “video neutral” consumer
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
BRINGING THE POWER OF REAL-TIME TO LIVE TV
Advanced TV Targeting
[Program Targeting]
Real-Time Addressable
[Impression by Impression Buys]
Efficiency
Control
Precision, Optimization & Control
Scale
Household Addressable [HH Targeting]
Precision
Optimization
STRENGTHS
WEAKNESSES
PROGRAMMATIC TV Data-driven, software based TV advertising [IAB]
Traditional TV [National & Local
Linear Programming]
Reach
Waste
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015 PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
N O W B R I N G I N G T H E P O W E R O F M O M E N T S C O R I N G T O T H E
B I G G E S T S C R E E N
Leverage over 80+ addressable parameters to target your audience
across 8MM households
INCREASED ADDRESSABILITY
Extend PTV reach to a national footprint,
including ability to target by viewership behaviors
and daypart
NATIONAL SCALE
Buy TV household by household, impression by impression powered by
the industry’s leading RTB decision engine
MOMENT SCORING
Integrate campaign insight and optimization
across TV & Digital
TV-DIGITAL OPTIMIZATION
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
ADDRESSABILITY AT SCALE
4B Requests per
Quarter
210 DMAS
8MM HOUSEHOL
DS SAMPLE BID REQUEST Location: Wisconsin Female, 18-34 HHI: $60K+ Marital: Single Ethnicity: Hispanic Content Interests: Sports, Comedy, News Daypart: Prime
• True Real-Time Bidding • 80+ Addressable
Segments per Household • Increased Control
(Creative, Daypart, Geo, Frequency)
• Ability to Optimize from In-Flight Learnings across TV and Digital
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
ALL-SCREEN MOMENT SCORING
Define Target Audience & Objective
Adults, 18-34 Non-Homeowner
1
Rocket Fuel Reaches Audiences Across All
Screens
RTB + 7 Day Delivery (Household)
RTB + Person Based Targeting
2
In-Target Reach, Frequency & Efficiency
Awareness Engagement Conversions Sales
Leverage Moment Scoring to Improve In-
Flight
3
Generate Cross Screen Insight for Future Planning
Reach Channel Mix
Audience Media Behaviors
4
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
TARGETING PARAMETERS FOR DISH pTV BY IMPRESSION
AGE 18+ 25+ 35+ 45+ 55+ 18-24 18-34 18-44 18-54 25-54
GENDER Female Male GEO State
CHILDREN None Children 0-10 Children 11-15 Children 16-17 EDUCATION None High School College Grad School
ETHNICITY African American Asian Caucasian Hispanic Native American Other HOME OWNERSHIP Owner Renter
INCOME Less than $30k $30k-$75k $75k-$100k $100k-$150k More than $150k LANGUAGE Spanish
MARITAL Single Married
DAYPART Prime (8PM-Midnight Local Time) Non Prime
VIEWING BEHAVIORS Hockey Baseball Football Sitcom Kids & Family Golf & Tennis Drama Action
Romantic Comedy Sci-Fi African Am Comedy Comedy Early AM Fighting
Real Women Cop Show Cult Movie Real Action/Adven Horror WWE Nascar Indy
PPV Traffic Basketball Real Music Soccer Sunday AM News
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Example 1 Example 2
Campaign Target: Campaign Target: Ages 18-3
4 Owner Viewing Interest
Campaign Stats: Campaign Stats:
Ads Served
7.84 M HHs Reached
2.53 M Frequency
3.1 Ads
Served
10.11 M HHs Reached
1.99 M Frequency
5.4
Daypart Daypart
EXAMPLE INSIGHTS
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Ntwk Network Imps
FNC Fox News Channel 1.61m
HGTV Home & Garden Television 1.38m
ID Investigation Discovery 1.06m
HST History Channel 1.05m
USA USA 876.6k
DSC Discovery Channel 776.5k
ESPN ESPN 767.3k
TNT Turner Network Television 761.3k
APL Animal Planet 708.3k
TBS Turner Broadcast Television 705.1k
Delivery by Channel Demo Insights (non-Targeted Attributes)
Gender: 42% 58%
Home:
HHI:
<$30k
$30k to $75k
$75k to $100k
$100k to $150k $150k
+ 12% 21% 17% 32% 18%
Owner Renter 61% 39%
Children: 67% 33%
EXAMPLE INSIGHTS (cont)
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
BID TO DELIVERY TIMELINE
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
Exposure data
Cre
ativ
e
Insertion Order & Creative
Customer Rocket Fuel
Extreme Reach
Creative
Reporting
STBs
Creative / Schedule
DISH
HOW IT WORKS
Delivery Report
Addressable pTV Media buy over OpenRTB
Using Moment Scoring Technology
Rentrak
PROPRIETARY & CONFIDENTIAL. COPYRIGHT © 2015
ROCKET FUEL PROGRAMMATIC TV
INCREASE REACH & OVERALL EFFICIENCY
IMPROVE CROSS-SCREEN EFFECTIVENESS
HOLISTIC AUDIENCE &
MEDIA INTELLIGENCE