rochester software associates higher ed in-plant print centers delivering value to the institution
DESCRIPTION
How Higher Education In-Plant Print Centers can Deliver Value to their Institutions. Like many industries, Higher Ed in-plant print centers operate in a changing environment- technology is changing how courses are delivered , delivery costs are rising (who hasn’t heard about the cost of tuition?), and state budgets are shrinking. It is clear that print center managers have challenges to overcome. Leading in-house print center managers are learning how to add value and save the institution money. How? By understanding where Higher Education is going, what the Institution’s short term objectives and long term strategies are, aligning your print center to support the Institution’s objectives and strategies to deliver the highest value, having a “seat at the table,” and executing and adjusting. Higher Ed in-plants from small private and community or technical colleges, to major and Ivy League universities have benefited from using RSA workflow to add value to their institution. See real examples of college and university print centers that are adding value while saving their parent institutions 10-30%, integrating with payment systems like CBORD for convenient student payment, and handling increased print volumes without adding staff.TRANSCRIPT
In-Plants, Delivering Value to Higher Education Institutions
March 2013
Agenda Changes in Higher Education
Higher Education In-Plant challenges
Develop a plan to establish how workflow delivers value
Examples of what other institutions have done to deliver value and the results they achieved
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Higher Education Key Challenge - Change
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English 101 Early 1900’s
English 101 Early 2000’s
Higher Education Key Challenge - Technology
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Technology is transforming digital authoring and distribution impacting the role of print
Higher Education Key Challenge - Cost
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*SOURCE: U.S. Department of Education, National Center for Education Statistics. (2012). Total tuition, room and board rates charged for full-time undergraduate students in degree-granting institutions. cost are in current dollars
Average 1 year cost at 4 year institution 1990 - $7,620*
Average 1 year cost at 4 year institution 2000 - $12,922*
Average 1 year cost at 4 year institution 2010 - $22,092*
State appropriations for Higher Education have fallen 11% since 2008 (Chronicle of Higher Education)
In-Plants Key Challenges
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70% of jobs coming to print shop are hard
copy
Print volumes are flat or declining
Increasing capabilities of office devices
In-Plants Key Challenges
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More that 50% of students, facility and staff may not realize when or how to use the print shop.
(In-plant Graphics)
In-Plants Key Challenges - Location
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You are here
What do we do?
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Throw in the towel?
In-Plant Print Center Evolution
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Data Center
• Mainframe output
• Transactional• LCDS & IPDS• High volume• Reliability and
time critical• Print after 5 PM
In-Plant
• Publishing & forms
• High volume• Multiple
copies• Quality• Offset
CRD
• High volume• Multiple
copies• Docutech
revolution• Quick
turnaround
Enterprise Print Center (Centralized print)
Efficient In-Plant
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“A well run in-plant … can save the parent organization between 10-30% on Commercial
printing cost. (Howie Fenton, NAPL)
Deliver Value to your Institution
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Secret Weapon
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Align to Institution Strategy Understand your Institution’s short term objectives and
long term strategies
Align your plan to support the Institution’s objectives Are you servicing all of the Institution’s print needs?
Where is the print going?
What are the Institution’s key initiatives i.e. affordable tuition (cost savings), Endowment growth, Institution Brand or Continuing Education
Have a seat at the table
Execute
Be flexible and Adjust
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Drive Value
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Web to Print – Customer Experience
30% Volume Increase through
“Awareness”
The Solution The ResultsThe Challenge
19,391 students 4,000 faculty & staff
Print Shop located in basement of an administration building
Commercial Printer located in main part of campus
WebCRD web to print solution
Print driver for direct to print shop submission
Web submission link from internal page
Training fairs to demo capabilities
Faculty and staff submit directly to print shop from anywhere
Print shop in your lap
Captured / redirected volume from expensive alternatives
30% growth anticipated through awareness
Web to Print – Increase Volume
The Solution The ResultsThe Challenge
6,400 students 2,100 faculty & staff
Multiple print shops
Multiple processes not integrated with print strategy or payment system
WebCRD web to print solution
Integration with Institution's login
Campus Card payment integration
Grew orders from 50 per day to 250 per day
Experienced double digit growth every year for the past 3 years
400% Growth in Jobs
Web to Print – Increase Productivity
The Solution The ResultsThe Challenge
1,100 students 311 faculty & staff
Slow turnaround time
Labor intensive production print process
WebCRD web to print solution
Variable Data Module
Reduced Cycle time by 86%
Improved turnaround time by two days
Eliminated 97% of manual work
No staff increase needed
86% Cycle Time Reduction
Print Management
Unified Workflow
The Solution The ResultsThe Challenge
Printers from different Manufacturers
Multiple Workflows
QDirect Print Management with Xerox FreeFlow
Single workflow that enabled FreeFlow Makeready and Print Manager to perform pre-press on documents
Leveraged existing investment
Created redundancy
Unified workflow
Summary Understanding your Institution’s Strategy
Determine how your In-Plant can bring value
Align your strategy to support the Institution’s objectives
Have a seat at the table
Execute and Adjust
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Visit www.rocsoft.com for info
Download the “Adding Value” whitepaper: http://www.rocsoft.com/whitepapers/in-plants-do-you-know-where-your-print-is/
Read Case Studies http://www.rocsoft.com/case-studies/
Contact us: http://www.rocsoft.com/contact
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