Rochelle’s Web Cast Takeaways

HR on Demand at PfizerCase Study: Workday Implementation

Hi there! I’m Rochelle Hood,

your Community Manager for

These are my Key Takeaways from a

members-only web cast that took place on

30 August 2016

HR on Demand at PfizerCase Study: Workday Implementation

Facilitator:

Ken SamuelsSenior Director, HR Vendor Operations, Pfizer

Watch the full webcast and download the slides here!

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BackgroundFaced with an obsolete HR system which was soon to be out of vendor support and the need to service their increasing mobile workforce, the Pfizer HR team developed a business case to implement a cloud-based HR on Demand solution.

BackgroundThe key measures of success defined by the team included:

1. Radical simplification of business processes; unless legally and regulatory mandated – needs not wants 2. Focus on customers (managers, colleagues and HR community) – provide an intuitive user experience3. Make it easier to get things done – any device, anywhere, anytime

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1Cloud and SaaS model

adds flexibility and alleviates high maintenance costs required

to maintain highly customised legacy systems.

2Workday community-based

support model – a modern concept which requires some shift in thinking

compared to a traditional support structure. This approach includes some benefits related

to driving product changes driven by community-based customer requests.

3

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Case based scenarios used to illustrate what’s changed

are a great tool for change management.

4 Educate HR or other key stakeholders early and

continuously before going live.

5HR policies and

announcements – be mindful of the need for an internet

connection option to facilitate access to these references.

6Improvement from automation

created capacity which directly enabled the team to add additional countries and processes to their scope.

7Evolutionary leap forward in the data available to manager and the efficient direct delivery

to their desktop or smart device.

WANT TO LEARN MORE?

Please check out the presentation slides and recorded version of the webcast for further details.

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