Rob Roy Jones402 Whitaker Rd, Florence, TX 76527

512-751-2544 cell, 254-793-0022 homekc5kse@arrl.net

SUMMARYI am a professional with approximately 35 years of progressive experience in systems operations and administration. I am currently seeking a challenging opportunity in Unix systems administration embracing ever-advancing technologies and encouraging on-going professional growth.

TECHNICAL SKILLS

Hardware Systems HP Proliant Servers, IBM Shark and LSI Storage, IBM Power Series, IBM p5 HV/HV2, Dell PowerEdge 4400/4600/1800/1850/2650, Sun SPARCstation, Sun UltraSparc, Sun EnterpriseStorage Systems: StorageTek SL8500, Sun SL48, IBM 3494 (Tape Library), IBM DS8K Total Storage System

Programming Languages Perl, Unix Shell (bash, ksh, sh), Python

Certifications Sun Competency 2000, AIX 4.3 Systems Administration

Network Systems TCP/IP, DNS, NFS, FDDI/Ethernet, Fiber Channel, Iscsi

Operating Systems (OS) Solaris, AIX, Windows XP/2000/2003, Red Hat Enterprise Linux 5, 6 & 7, Ubuntu 13, SuSE Enterprise Linux 9 - 11, VMWare ESX, Docker

Applications Samba, Adstar Distributed Storage Manager (ADSM), Tivoli Storage Manager (TSM), IBM Tivoli Netview 7.1.4, Legato Networker, IBM Director 4.1, IBM Remote Deployment Manager 4.1, Apache Tomcat, Net-SMNP, Nagios, Zabbix, Veritas NetBackup 5.x & 6.x, MySQL, LDAP, Automount, CommVault Simpana 8.0, Tivoli Storage Productivity Center 4.3, IBM DCFM 10.4.1

Tools Salt, Git, Google Hangout, Google Docs, Slack, RPM, Yum, CA Tools, Jira, Service-Now, Remedy, ELK Stack (ElasticSearch, Logstash, Kibana)

EDUCATION: Computer Science major, Texas A&M University; 124 hours completed.Korn Shell Programming, SQL Workshop, Introduction to HTML Scripting, Seven Habits of Highly Effective People, ADSM Version 2 Server, Fundamentals of Project Management, Advanced Systems Administration for Unix/AIX (IBM), Advanced Perl Programming (IBM), Introduction to Perl Programming (IBM), Perl Programming course (Motorola University), Sun Systems Administrator training

PROFESSIONAL EXPERIENCEConsultant to Trend Micro/Kforce 05/23/2016 to currentUnix Systems Administrator/Lab SupportResponsibilities include:

· Create/configure new DHCP server under Ubuntu 14.04· Modify existing HP A550 switches/routers/cores for RADIUS logins· Replace existing 3Com switches for HP A550 and configure· Respond to Sharepoint Request system for customer issues and resolve according to established practices· Re-IP systems according to Pre-Move Confluence plan in preparation for physical move. · General system administration of Centos 5/6, RHEL 5/6/7 and Windows 8/10/Server 12 systems.

Consultant to EMC/eHire LLC, Work from Home 11/16/14 to 12/31/15System Resource Expert (SRE) Zabbix Admin Responsibilities include:

· Gather monitoring requirements for the Gouda environment and implement in Zabbix:· Create new scripts to check required attributes· Create new user parameters for Zabbix· Add to existing salt structure and issue “git pull” requests when updating environment· Create and utilize bash and Python scripts as needed

· Perform system administration tasks on Ubuntu 12 and 13 Unix systems:· Extend file systems and manage space utilization· Install packages, OS updates and patches· Manage log files and log file pruning· Create and manager user access to non-LDAP servers· Follow stringent change management protocols using salt and git tools

· Respond to priority alerts concerning Unix issues· Interface with ROCC and MSG for all monitoring issues· Troubleshoot and manage all performance and availability issues to resolution· Update and manage documentation for system management protocols and procedures· Provided detailed and customized application health and status reports· Participate in stand-up calls, TEM meetings and team stand-ups· Utilized Jira and Slack to maintain constant online communication with remote team and management

Consultant to Dept of VA/Seawolf Solutions, Inc., Austin, TX 08/01/11 to 07/09/14Sr. Unix Systems Administrator Responsibilities include:

· Provide night shift support for 24x7 Austin Information Technology Center; both on-site and remote· Support 1700 Linux (RedHat 5 & 6) system VM's (using VMware), 1000 Solaris systems (LDOMs, zones,

containers (ZFS)), and legacy AIX systems:· Manage file system integrity (Veritas, automount, DNS)· Provide all aspects of OS support including user administration (server and LDAP) and security· Identify application and database issues· Work with other support teams as necessary to resolve cross platform problems· Provide Level 3 end user support· Coordinate enterprise-wide projects for problem remediation· Execute planned system patching and updates using RPM or manual processes· Provide assistance during all maintenance windows· Monitor enterprise-wise servers (Nagios, SystemEDGE, log files)· Troubleshoot and resolve break/fix issues· Provide on-call support· Act as transition point of contact for on-going issues· Update and maintain system administration process and best practice documentation

· Utilize in-house proprietary tools for managing, tracking and resolving emergency issues and communicating on-going situation status

· Follow strict change control processes and provide daily written status reports· Use CA Tools to open, track and resolve problem tickets

Consultant to TxTag, Austin, TX 06/15/11 to 07/31/11Sr. Unix Systems AdministratorResponsibilities include:

· Provide Netbackup administration, monitoring of backups and off-site storage management for all TxTag transactions

· Perform all system administration duties for approximately 50 in-house Unix systems

Consultant to IBM/CTG, Austin, TX 08/23/10 to 06/11/11SAN AdministratorResponsibilities include:

· Install, configure and maintain IBM DS8K Total Storage systems· Install, configure and maintain IBM Storwise Storage systems· Install, configure and maintain Tivoli Storage Productivity Center· Install, configure and maintain IBM System Storage Data Center Fabric Manager (DCFM)· Install, manage and monitor all SAN systems in lab environment· Plan and implement fabric zoning practices for large lab · Manage change control and issue resolution through Remedy· Monitor ClearQuest for storage tickets and respond per IBM policy standards

Consultant to FirstData Corporation/Comsys, Austin, TX 02/15/10 to 08/16/10Unix Systems Administrator/Project ImplementationResponsibilities include:

· Review and perform change control requests for Internet Banking customers· Review and perform Oracle Database queries under Project Management requirements

ReNew Data Corporation, Austin, TX 08/28/06 to 10/28/09Unix Systems AdministratorResponsibilities include:

· Serve as primary focal for backup and monitoring across an extensive multi-platform environment· Install, configure and maintain Red Hat Enterprise Linux on HP Proliant servers· Install, configure and maintain SuSE Enterprise Linux on HP Proliant servers· Install, configure and maintain VMWare ESX version 3 on HP servers which contain Linux and Windows

guest operating systems· Install, configure and maintain AIX 5.0 on IBM P560 LPARs for Oracle database use· Architect, implement and manage Zabbix Enterprise 1.6 monitoring solution in an extensive multi-platform

environment· Install, configure and maintain MySQL database for Zabbix Enterprise 1.6· Manage and monitor systems using Zabbix Enterprise 1.6· Provide support and maintenance for Veritas NetBackup 5.x & 6.x· Architect backup solution using CommVault to replace Veritas NetBackup; create cost case, business analysis

and executive presentation for solution· Install, configure and maintain CommVault Simpanan 8.0 backup solution· Install, configure and maintain LDAP on Linux servers for single sign-on· Provide LDAP support for Client Services· Planning and performing of system changes affecting external customer data· Providing 7x24 rotational on-call support

Consultant to IBM/CTG, Austin, TX 03/27/06 to 08/10/06Firmware/Hardware TesterResponsibilities include:

· Install Unix and AIX operating systems on pSeries in standalone and HMC configuration· Configure virtual LPARs with IBM AIX VIOServer· Utilize HTX, Blast and Perl scripts to run hardware tests and gather output data· Investigate errors found in testing and trace root cause· Manage change control and issue resolution through Remedy· Open and monitor hardware defects (using CMVC)

EPSIIA Corporation, Austin, TX 06/04 to 03/06Web Hosting Systems AdministratorResponsibilities include:

· Create and maintaining host sites for customer data

· Perform setup, RAID configuration, OS installation, testing and on-going administration of Dell PowerEdge server equipment

· Install, configure and maintain MySQL on Windows in a master-slave configuration for webhosting failover· Manage the implementation and support of a Linux-based system monitoring tool· Plan and perform system changes affecting external customer data· Document and track outstanding issues to completion· Provide 7x24 rotational on-call support

Consultant to IBM Tivoli, Austin, TX 06/03 to 12/03Educational Technical Course DeveloperResponsibilities included:

· Create and update educational course materials for IBM Tivoli products· Utilize a test lab to become a subject matter expert on IBM Tivoli products · Create web-based training materials utilizing Macromedia Dreamweaver Studio MX suite· Create instructor-led education materials using FrameMaker 7.0· Maintain Unix and Windows desktops and servers in accordance with IBM Security Standards· Provide technical input for IBM On-Demand Operating Environment education team

Motorola, Austin, TX 05/99 to 08/01Solaris Systems Administration, Team LeadResponsibilities included:

· Lead a team of systems administrators in providing end-user support for a diverse environment including a large network, multiple servers, desktop systems and high-end peripherals

· Install and administer software applications and equipment· Lead the architecture and implementation of a Tivoli-based backup system· Plan and coordinate area-wide system changes and installations· Handle prioritization and delegation of workload to team members· Track outstanding issues to completion· Maintain software license information· Coordinate hardware and software planning and procurement for division· Interface with external vendors, corporate buyers, and other support teams

IBM Global Services, Austin, TX 05/96 to 05/99Distributed Storage ManagementResponsibilities included:

· Serve as transitional lead for large external customers· Architect and implement innovative and efficient backup and recovery solutions· Coordinate workload and schedule with project management teams· Provide assistance in recovering critical data· Develop and test disaster recovery plans· Remotely administer a large bank of Unix-based ADSM servers· Manage change control and issue resolution through Remedy and customer-specific tracking tools

Consultant to Motorola, Austin, TX 05/95 to 05/96SUN Systems AdministrationResponsibilities included:

· Provide network, server and SUN desktop support to end-users· Install software and equipment· Troubleshoot network and software problems· Maintain archival system· Ensure usability for peripherals including plotters and printers· Interface with peer support teams

Consultant to Amoco, Electronic Data Systems, Houston, TX 1994 to 05/95Systems Engineer Phase III

Responsibilities included:· Provide SUN desktop support to end-users· Install software and equipment· Troubleshoot and resolve network problems· Ensure system security· Work as a team member to provide server support to the site

Texas A&M University; Computing and Information Services, Bryan, TX 1981 to 1994Network Operations Specialist; Shift Supervisor, 1984 to 1994Responsibilities included:

· Monitor multi-platform systems and networks· Ensure operational security of systems· Provide end-user support· Manage technicians

Student Worker Technician, 1981 to 1984Responsibilities included:

· Operate and maintain peripheral equipment, including: printers, micro-fiche reader/printers, plotters and laser graphics equipment

Responsibilities included:· Provide SUN desktop support to end-users· Install software and equipment· Troubleshoot and resolve network problems· Ensure system security· Work as a team member to provide server support to the site

Texas A&M University; Computing and Information Services, Bryan, TX 1981 to 1994Network Operations Specialist; Shift Supervisor, 1984 to 1994Responsibilities included:

· Monitor multi-platform systems and networks· Ensure operational security of systems· Provide end-user support· Manage technicians

Student Worker Technician, 1981 to 1984Responsibilities included:

· Operate and maintain peripheral equipment, including: printers, micro-fiche reader/printers, plotters and laser graphics equipment