Delivering High-Tech Customer Safety

Rob Parrish Deputy Project Director

North West Rail Link

Content

§  Project overview

§  Key features

§  Conclusion

Sydney’s Rail Future – Stage 3

The North West Rail Link Project

Three Major Contracts §  Tunnels and Stations Civils (TSC) §  Surface and Viaduct Civils (SVC) §  Operations, Trains and Systems (OTS)

$8.3  billion  budget  

Open  by  late  2019  

First  stage  of  rapid  transit    

Three Major Contracts

§  Tunnels and Station Civil Works package (TSC)

§  Surface and Viaduct Civil Works package (SVC)

§  Operations, Trains and Systems package

(OTS)

§  Public Private Partnership §  Design, construct and commission all rail

infrastructure, systems and trains §  Operate and maintain vertically integrated

railway for 15 year term

Customer perception of safety

More visible to the Customer

Less visible to the Customer

Key  Product  Features:  

§  Eight  new  railway  staCons  §  4,000  car  parking  spaces  §  Fully  automated  system  §  No  Cmetable  –  turn  up  and  go  

§  Fast,  safe  and  reliable  single  deck  trains  

§  StaCons  designed  to  integrate  transport  interchanges  

Pre and Post Journey Experience Technology  Requirements:    •  Internal  and  external  CCTV  monitoring  and  emergency  help  points  

•  Digital  signage  for  customer  informaCon  and  transport  system  delays  

•  StaCon  designs  to  prevent  slips  trips  and  falls  •  LiUs,  escalators  and  ramps  •  AddiConal  illuminaCon  in  vesCbules  and  at  doors  

Journey Experience

§  Underground station climate control

§  3 doors per side per carriage to allow passenger flow

§  Platform screen doors

§  CCTV to cover all internal areas

§  Extra lights to illuminate transition areas from train to platform

§  Open gangways for end to end visibility

§  Help Points

§  Real time information

§  Grade of Automation 4

§  Monitored by a team of expert controllers at a new state-of-the-art Rapid Transit Rail Facility (RTRF)

§  Platform screen doors on all platforms, making loading and unloading faster and safer

§  Extensive CCTV coverage and help points in trains and stations and on platforms, with live links to the RTRF

Managing Operations

Benefits of Automation

§  Safety – reduction in risks associated with human error

§  Higher frequency capability

§  More precise control over train operation

§  Operational flexibility – allows for rapid response to meet unexpected passenger demands

§  Maintenance and efficiency – optimised wear-and-tear of trains propulsion and braking systems therefore maximising economic life

§  Future proofing – system designs can be altered through

AutomaCon  

30  years  of  operaCons  

588km,  41  lines,  25  ciCes,  585  staCons,  4  conCnents  

Impressive  safety  record  

Source:    InternaConal  AssociaCon  of  Public  Transport,  2011  report.  

Around  the  world,  millions  of  people  every  day  travel  on  fully-­‐automated  rail  systems  –  which  put  the  customer  at  the  centre  of  operations  

Picture:    North  East  Line,  Singapore  

Conclusion