From: Rob N.

Sent: Tuesday, July 14, 2015 12:15 PM

To: Gervasi, Michael (Sales Manager)

Cc: Hyman, Bob (EVP)

Subject: follow up

Good afternoon Mike,

Thanks for addressing the roof opening problem in such a timely

manner. Thats why I used Alure in the first place; their reputation for service and customer satisfaction. Thanks again.

Rob N.