ROADSHOWROADSHOW MQA 2008 : KOD AMALAN AKREDITASI PROGRAM MQA 2008 : KOD AMALAN AKREDITASI PROGRAM

((CODE OF PRACTICE FOR PROGRAMME ACCREDITATION, COPPACODE OF PRACTICE FOR PROGRAMME ACCREDITATION, COPPA))

16 OKTOBER 2008 – 13 NOVEMBER 200816 OKTOBER 2008 – 13 NOVEMBER 2008

SESI 1 : KERTAS 1SESI 1 : KERTAS 1

AN OVERVIEW OF MALAYSIAN HIGHER AN OVERVIEW OF MALAYSIAN HIGHER EDUCATION QUALITY ASSURANCE SYSTEMEDUCATION QUALITY ASSURANCE SYSTEM

MALAYSIAN QUALIFICATIONS AGENCY

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OUTLINEOUTLINE1997 Till 20081997 Till 2008 LAN migration to MQA LAN migration to MQA Malaysian Qualifications Agency (1/11/07) Malaysian Qualifications Agency (1/11/07) Quality Assurance-Quality Assurance-

Programme Accreditation (COPPA )Programme Accreditation (COPPA )Institutional Audit (COPIA)Institutional Audit (COPIA)Self Accrediting certification of HEPSelf Accrediting certification of HEP

Malaysian Qualifications RegisterMalaysian Qualifications RegisterImplementation Dates Implementation Dates Guidelines/Codes AvailableGuidelines/Codes Available

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Quality Assurance (QA) Development Quality Assurance (QA) Development Between 1997 Till 2008Between 1997 Till 2008

Pre 1996- internal affair & licensingPre 1996- internal affair & licensing 1997 -LAN for programme accreditation of 1997 -LAN for programme accreditation of

PHEIsPHEIs QAD (2002) for Public universities by auditsQAD (2002) for Public universities by audits 2005 –Cabinet –consolidate Quality Assurance 2005 –Cabinet –consolidate Quality Assurance

for higher education and implement MQF for higher education and implement MQF 01/11/2007- Est. of MQA01/11/2007- Est. of MQA 2008- introducing the changes in QA 2008- introducing the changes in QA

framework -programme accreditation and audit framework -programme accreditation and audit within MQF within MQF

All Higher Education Providers (HEPs)All Higher Education Providers (HEPs)

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Key Factors Guiding Quality Assurance Key Factors Guiding Quality Assurance ChangesChanges

Capacity building and accessCapacity building and access Mobility, portability and recognition Mobility, portability and recognition

of qualifications (learning)of qualifications (learning) Global education hubGlobal education hub Effectiveness of QAEffectiveness of QA International developments International developments National Higher Education Master National Higher Education Master

Plans Beyond 2020- 3 As – leveling Plans Beyond 2020- 3 As – leveling up quality of higher education up quality of higher education

04/22/23 zitamohd afahmi/MQA /shanghai 5

Transformation FrameworkTransformation Framework

Institutional PillarsInstitutional Pillars

Critical AgendaCritical Agenda

Source: National Higher Education Source: National Higher Education Action Plan 2007-2010Action Plan 2007-2010

5

Mid Term Review 9th National Dev. Plans

Thrust 2 to raise the capacity for knowledge, innovation and to nurture a –high quality , knowledgeable and innovative human capital imbued with good values

1.Whole organisation strategies-effective learning environment

2. Leaner centric –Outcomes based focus

3. Community involvement

Human Capital with First-class Mentality

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Apex Universities

LifelongLearning

Academic Performance

Audit

Graduate TrainingScheme

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NATIONAL STRATEGIES-TRANSFORMING HIGHER EDUCATIONOUT COMES BASED EDUCATION

LAN / QAD LAN / QAD MIGRATION TO MIGRATION TO

MQAMQA

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MQA- Key FeaturesMQA- Key Features

1.1. A single agency-Malaysian Qualifications A single agency-Malaysian Qualifications Agency-authority/credibilityAgency-authority/credibility

2.2. Consolidated and common Quality Assurance Framework-Consolidated and common Quality Assurance Framework-Programme Accreditation and Institutional Audits (QA standards :5 Programme Accreditation and Institutional Audits (QA standards :5 areas to 9 areas)areas to 9 areas)

3.3. Malaysian Qualifications Framework –- clarity of values, unified, Malaysian Qualifications Framework –- clarity of values, unified, recognition- internationally benchmarkedrecognition- internationally benchmarked

4.4. Outcomes-based-graduate attributes-human capitalOutcomes-based-graduate attributes-human capital

5.5. Institutional quality culture / effectiveness-institutional self review Institutional quality culture / effectiveness-institutional self review

6.6. Quality- fitness for specified purposeQuality- fitness for specified purpose

7.7. Perpetual programme accreditation subject to maintenance audit.Perpetual programme accreditation subject to maintenance audit.

8.8. Malaysian Qualifications Register-UNESCO Portal Higher Education Malaysian Qualifications Register-UNESCO Portal Higher Education (Malaysia)(Malaysia)

9.9. Professional bodies / skills authority-accrediting powers linkage to Professional bodies / skills authority-accrediting powers linkage to MQAMQA

10.10. Self accrediting Institution certifications-autonomy on programme Self accrediting Institution certifications-autonomy on programme accreditation (nb. professional programmes)accreditation (nb. professional programmes)

11.11. Appeal to Minister or appellate committee of professional body Appeal to Minister or appellate committee of professional body

MALAYSIAN QUALIFICATIONS AGENCY MALAYSIAN QUALIFICATIONS AGENCY

(1/11/07(1/11/07))

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Quality Assurance Framework1. Programme Accreditation,

2. Institutional Audit and3. Self Accrediting

Institution Certification

1.Programme Accreditation1.Programme Accreditation Public confidence Public confidence Outcomes focus Outcomes focus

Provisional Accreditation Provisional Accreditation Final programme accreditation Final programme accreditation No re-accreditation requiredNo re-accreditation required Programme maintenance audit once in Programme maintenance audit once in

3 years3 years

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Professional and Skill QualificationsProfessional and Skill Qualifications

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Professional Programmes and Qualifications Professional Programmes and Qualifications Professional programmes (leads to recognition for practice) to Professional programmes (leads to recognition for practice) to be submitted to MQAbe submitted to MQA

Joint Technical Committee –HEPs must comply with formats, Joint Technical Committee –HEPs must comply with formats, standards & criteria for programme accreditation set by the standards & criteria for programme accreditation set by the professional bodies professional bodies

Skills Programme and Qualifications Skills Programme and Qualifications Programme and qualifications based on NOSS by Department Programme and qualifications based on NOSS by Department

of Skills Development, Ministry of Human Resource of Skills Development, Ministry of Human Resource Non-NOSS will be processed by MQA and evaluated by peer Non-NOSS will be processed by MQA and evaluated by peer

expertsexperts

2. Institutional Audits2. Institutional Audits

Examines the effectiveness of the quality Examines the effectiveness of the quality management systems used to manage the management systems used to manage the institution’s core functions (policies, processes, institution’s core functions (policies, processes, practices and reviews) practices and reviews)

Audits are about accountability and Audits are about accountability and development development (CQI)(CQI)

Types –comprehensive /thematic, maintenance. Types –comprehensive /thematic, maintenance. Universities Academic Performance Audit 2008-Universities Academic Performance Audit 2008-

20092009

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33. Certification -Self Accrediting Inst.. Certification -Self Accrediting Inst. PurposePurpose: road map to institutional autonomy on : road map to institutional autonomy on academic programmesacademic programmesProcessProcess:: Invitation by Minister of HEInvitation by Minister of HE(eligibility criteria), HEP submits application, (eligibility criteria), HEP submits application, subject to full institutional audit. Certification is subject to full institutional audit. Certification is revocablerevocableEffectEffect: exempted from programme accreditation. : exempted from programme accreditation. Apply to register programmes as accredited. Apply to register programmes as accredited.

External checkExternal check: Subject to institutional audit : Subject to institutional audit once everyonce every 5 years 5 years. .

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Malaysian Qualifications RegisterMalaysian Qualifications Register Provides information on accredited Provides information on accredited

programmes and qualifications of higher programmes and qualifications of higher education providers in Malaysiaeducation providers in Malaysia

Registry of assessorsRegistry of assessors Serves toServes to

enhance public confidence of higher enhance public confidence of higher education qualifications education qualifications

as National reference centre/UNESCO as National reference centre/UNESCO Portal for HE (Malaysia)Portal for HE (Malaysia)

facilitate credit transfer, mobility and facilitate credit transfer, mobility and recognition recognition

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Programme AccreditationProgramme Accreditation

A programme is accredited by HEP fulfilling the qA programme is accredited by HEP fulfilling the quality assurance uality assurance standards –(S. 2 COPPA)standards –(S. 2 COPPA)

QA standards in 9 areas-all Benchmarked Standards (QA standards in 9 areas-all Benchmarked Standards (must havemust have) ) must fulfill all Benchmarked Standards. must fulfill all Benchmarked Standards.

specific level in Malaysian Qualifications Framework- level, 8 specific level in Malaysian Qualifications Framework- level, 8 domains of Learning Outcomes and credit domains of Learning Outcomes and credit

the relevant Programme Discipline Standardsthe relevant Programme Discipline Standards

the relevant Guide To Good Practices-e.g. Open Entry, Post the relevant Guide To Good Practices-e.g. Open Entry, Post Graduates, Distance Learning (if relevant)Graduates, Distance Learning (if relevant)

National policiesNational policies

Design of the programContent & Structure, Teaching & Learning, Assessment methods

Quality Management -policies, processes, practices, monitoring, review & improvement to deliver program in such a way that students achieve learning outcomes

STUDENTS, ACADEMIC FACULTY, ADMINISTRATIVE STAFF, SUPPORT

STAFF, EDUCATIONAL RESOURCES,

PROGRAMME LEARNING OUTCOMES (MALAYSIAN QUALIFICATIONS FRAMEWORK

PROGRAMME STANDARDS)

PROCESS INDICATORS

PROGRAMME EVALUATION Qualitative (S. 6 COPPA) and Quantitative

Evaluation Instrument Level 5 Excellent - Minimally all benchmarked

standards and enhanced standards at Attainment Level 3

Level 4 Good - Minimally all benchmarked standards and 50% enhanced standards at Attainment Level 3

Level 3 Satisfactory - Minimally all benchmarked standards at Attainment Level 3

Level 2 Less Than Satisfactory - At least 70% of all benchmarked standards at Attainment Level 3

Level 1 Unsatisfactory - Less Than 70% attainment of all benchmarked standards at Attainment Level 3

USES OF THE SCALETo identify areas of strength and concernsTo identify areas that need further

information or attention of institutions concerned

To refine the areas of strengths and concerns after gathering and verifying information

To achieving objectivity in collective judgment

To determine whether a programme merits accreditation

Implementation PlansImplementation Plans1.Approvals to conduct1.Approvals to conduct

Programmes Programmes 2. Programme Accreditation2. Programme Accreditation

Approval of Programmes by MOHE-Approval of Programmes by MOHE-stepssteps

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1.1. An established HEP applies to MQA for An established HEP applies to MQA for provisional accreditation to obtain the provisional accreditation to obtain the certificate of minimum quality requirement certificate of minimum quality requirement (CMQR); (CMQR);

2.2. The HEP submits CMQR to MOHE to support The HEP submits CMQR to MOHE to support programme approval;programme approval;

3.3. Once the HEP obtains formal approval and Once the HEP obtains formal approval and the programme commences, MQA will issue the programme commences, MQA will issue Provisional Accreditation certificate. Provisional Accreditation certificate.

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01/01/0901/01/09 01/01/1101/01/11Public Public Universities,Universities,

PolytechnicPolytechnic

and Community and Community colleges.colleges.

Submit to MQA - New Submit to MQA - New programmes in compliance with programmes in compliance with MQF and QA standards . (Not MQF and QA standards . (Not yet approve by MOHE)yet approve by MOHE)

Existing programmes- to JPA Existing programmes- to JPA for recognitionfor recognition

Existing JPA Existing JPA recognised recognised programmes will be programmes will be audited for audited for compliance to MQF compliance to MQF & COPPA standards & COPPA standards

Programmes approved before Programmes approved before 31/12/08 to be assessed by JPA 31/12/08 to be assessed by JPA for recognition & submit for for recognition & submit for MQR registrationMQR registration

same as abovesame as above

Private Higher Private Higher Educational Educational InstitutionsInstitutions

New programmes in MQF and New programmes in MQF and COPPA standards compliant COPPA standards compliant

same as above same as above

Approved programmes but not Approved programmes but not yet accredited may use current yet accredited may use current format or COPPA formatformat or COPPA format

same as above same as above

Code of Practice for Programme Code of Practice for Programme Accreditation 2008 (COPPA)Accreditation 2008 (COPPA)

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The Code explains the requirements, The Code explains the requirements, documentation and procedures for programme documentation and procedures for programme accreditation. accreditation.

6 sections6 sections 1. The Overview of Quality Assurance of Malaysian Higher Education 1. The Overview of Quality Assurance of Malaysian Higher Education 2. Guidelines on Criteria and Standard for Programme 2. Guidelines on Criteria and Standard for Programme

Accreditation (9 areas)Accreditation (9 areas) 3.Submission for provisional and full accreditation (information 3.Submission for provisional and full accreditation (information

required-general and programme specifics-MQA 01 and 02)required-general and programme specifics-MQA 01 and 02) 4.Programme Accreditation (preparation and process)4.Programme Accreditation (preparation and process) 5. The Panel of Assessors 5. The Panel of Assessors 6. Guidelines to Preparing Programme Accreditation Report. 6. Guidelines to Preparing Programme Accreditation Report.

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Change is the only thing that is permanent