ritz-carlton chicago | november 15-16, 2016. eric l. langshur.pdf · system impact: leadership...
TRANSCRIPT
2016 HUMAN CAPITAL INVESTMENT CONFERENCE RITZ-CARLTON CHICAGO | NOVEMBER 15-16, 2016
DEVELOPING YOUR BOLD SELF
Eric L. Langshur Co-Founder, Abundant Venture Partners, and New York Times Best Selling Author
Eric Langshur Managing Partner, Abundant Venture Partners
Co-Founder and Chief Executive Officer, AVIA
National Center for Healthcare Leadership
2016 Human Capital Investment Conference
November 16, 2016
Matthew!!
c o n n e c t , s h a r e . . . c a r e .
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A B U N D A N T V E N T U R E P A R T N E R S
To create a place where people can
live in their genius and contribute
Purpose in Action
Our Purpose DREAM Postive change, shared success.
BELIEFS 1. You can still do well while doing good
2. If it is b ig enough to care, it is b ig enough to share
3. The way to a b igger slice is to c reate a b igger p ie
4. Unique perspec tives with shared purpose is the
best was to c reate value
5. We are accountab le to ourselves and one another
6. The power of each ind ividual to make a lasting impac t
7. Open honest d ialogue enab les us to g row
SPIRIT A bundance
ATTRIBUTES C ompassionate
Fair
Accountab le
Evolving Honest
Inventive
Disc ip lined
FOCUS B eginning tomorrow today
GREATEST IMAGINABLE CHALLENGE The f nanc ial independence to live the life we want funded
by businesses that c reate the world we want
HUMAN WELLNESS HUMAN PERFORM ANCE HUMAN ENGAGEM ENT
Improving the Human Condition
Values in action…
Use Collaboration and Scale to address the most pressing challenges in healthcare
AVIA Innovator Network members
23 health systems | 300+ hospitals | ~$85B NPR
DREAM
BELIEFS
1. Innovation is not a risk; it’s an imperative
2. Start with problems to find solutions
3. Big wins start with small, bold wins
4. Process allows innovation to thrive
5. Complement current technology to create new value
6. Collaboration helps everyone win bigger
7. Leadership and passion overcome inertia
FOCUS
Accelerate exponential transformation in healthcare
Connecting the power of providers with the promise of entrepreneurs
SPIRIT Inspiring action today
WE ARE
Purpose-driven
Results-oriented
Teammates
Connectors
Straightforward
Adventurous
Curious
Compassionate
Our collective purpose
Our commitment – Personal Purpose
We are liv ing in our genius
and contributing
We are a high-performing
team
I am engaged in personal growth
I am financially secure
Purpose
Wellbeing &
Performance
Growth & Health
Stability
Basic
elements
The Internal Challenge
50,000 National Science Foundation
1 Killingsworth and Gilbert (2010)
47% the percentage of each day the average person
spends mind wandering. 1
And it turns out,
we also feel
tortured by our
thoughts …
• 25% of women shocked themselves
• 67% of men shocked themselves
• One man shocked himself 190 times in just 15 minutes
It’s shocking…
The External Challenge
Professional Services Healthcare Media
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Kleiner Perkins Caulfield & Byers Internet Trends Report 2013
24-7 culture
150X
1Advisory Board 2016 and Johns Hopkins
Our #1 healthcare crisis
Burnout of an entire generation of caregivers1
1Advisory Board 2016 and Johns Hopkins
Epic steals date night – NEED FROM DAVID!
A grim diagnosis
1 US News & World Report 2016 2 Truven Health Analytics Study 2012 3Advisory Board 2014
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Caregivers experience a higher incidence of mental and physical
suffering relative to the populations they serve
>BURNOUT1 >DEPRESSION2
15x 20% >OBESITY2
46% >DIVORCE1
20% >SUICIDE3
2x
Why it matters
THE HARD FACT
If we don’t invest in human performance,
business performance suffers.
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Patient Satisfaction
16% decrease in
patient satisfaction scores
Healthcare Costs
9% higher healthcare costs of hospital
employees vs. general population5
Human and Financial Impact
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Patient Safety
11% increase in medical errors in
burned out surgeons1
Turnover
19.2% turnover rate and rising2
$1.2MM cost to replace a physician3
Up to $7.6MM lost revenue due to
bedside RN turnover4
1NCBI 2010 2Compdata Survey & Consulting 2015 3Physician Practice 2015 4Beckers Hospital Review 5 Truven Health Analytics Study 2012
How should we react?
“Wellbeing is a skill
that can be learned.” – Dr. Richard Davidson, PhD
LIFE CROSS TRAINING
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Unleash optimal human performance
by training the skill of wellbeing
Backed by science
Powered by data
Delivers long-term results
Built with top experts in neuroscience,
positive psychology, and
organizational behavior
Measures changes in over 15 distinct
scientifically validated metrics of
wellbeing, productivity, and leadership
Caregivers learn how to build new habits
and integrate them into everyday
practice through a blended learning model
Foundational Principles
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Impacts Important Aspects of Work and Life
System Outcomes Measures support improved outcomes
for providers, practitioners and patients
Burnout prevention
Optimized productivity
Compassion
Joy of practice
Program Efficacy
Uptick across key LIFE XT
measures
23% Resilience >
16% Focus >
14% Empathy >
33% Happiness >
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Wellbeing doesn’t just happen.
Wellbeing isn’t an abstract concept.
A few takeaways
Wellbeing is a skill that needs to be trained.
Wellbeing is achievable, and related
performance outcomes are measurable
data points.
Individual wellbeing is imperative for workplace
performance and business success.
Individual wellbeing isn’t only a personal
goal with personal benefits.
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XT Habit:
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System Impact: Leadership Qualities:
Compassion Restore joy in healthcare
Reduce compassion fatigue
Listening skills
Empathy
Responsive vs. reactive
Engagement Improve patient experience
Productivity
Personal productivity
Focus and flow
Restore meaning and purpose
Habit Science Transform workplace culture
Reduce healthcare costs
Overall health and attitude
Self discipline/control
A few examples
Thank You
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