risk management at warp speed
TRANSCRIPT
Risk at warp speedUnconventional risk control in high growth environments
At warp speed: you can’t afford to worry about the wrong risks
Limit risk by failing fast
“Arguments about whether or not a feature idea is worth doing or not generally get resolved by just spending a week implementing it and then testing it on a sample of users, e.g., 1% of Nevada users.”
Original Wizard Express Wizard
Account > Trial(Started Trial)
Trial > Wizard (Completed Wizard)
Wizard > Paying (Paying Customer)
ACCOUNT > PAYING CUSTOMER(Overall Conversion)
77%
67%
31%
16%
90%
99%
18%
16%
Project plans vs working software
“Working software is the primary measure of progress”
- Principles of Agile software development
“Responding to change over following a plan”
- Manifesto for Agile software development
No status reports or project managers
We do traffic light some things
Convention wisdom = Prevention is better than recovery
But it should now be re-visited
Make bad things happen more often
“Do more painful things more often!”
- Adrian Cockroft, Architect at Netflix
Karma as quality control at Facebook
Quality through being paged at 3am
How standardisation causes risk
The new standardisation is sharing learning
Group 1
Group2
Group 3
PO / BA Discipline
Dev Discipline
FE Dev Discipline
QA Discipline
Dev Practice
leadFE
Practice lead
QA Practice
lead
We want people in the same discipline across different Product Groups and different offices to share best practices and tooling
Practice leads are peer recognised contributors and coordinate the establishment and roll out of best practices, training and guidelines to make disciplines more effective. Similar to team leads, they will need some time carved out from their Pod work to be good Practice leads
For example Practice leads form: coding conventions and standards, training and induction for discipline members, testing practices and approaches, release optimization and practices
A Practice lead must be recognised by their peers as influential or an expert before they are eligible to be Practice lead
This provides a technically oriented career path
“Own what you're responsible for but don't limit yourself to that - look for opportunities to add value wherever you can and are able. Own improving any code you touch to make it just a little bit better. #Ownership”
Questions?
