risk based audit system for smes ifc

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    Effective Management of SME

    Taxpayers:The Role of Risk Based Audit

    Kigali, Rwanda

    April 23, 2009

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    Contents

    1. Why Special Treatment to SMEs?2. Principles of Risk Management

    - risk based tax audit for SMEs

    3. Can we set up a Risk Based AuditSystem in a Non-Computerized TaxEnvironment?

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    1. Why Special Treatment to SMEs?

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    Special characteristics of SMEs

    Largest number of taxpayers (other thanwage earners)

    Also, major contributors to informal economyoperating outside tax net

    Compliance risk: higher likelihood of taxevasion, operating outside tax net, hiding partof business transactions

    Face high costs of compliance relative to theirturnover, profits

    Need to overcome hurdles of formalization

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    Compliance costs higher for SMEs -

    Example South Africa:Compliance Burden for preparation of tax returns as

    a percent of turnover (firms registered/not registered

    for VAT; mandatory at R300,000)

    0.0%1.0%

    2.0%

    3.0%

    4.0%

    5.0%

    6.0%

    0.15 0.3 0.65 3.5 10

    Turnover (in R million)

    %

    ofturnover

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    Compliance costs higher for SMEs -

    Example Yemen:% of businesses who paid bribes by size

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    Strategy: Segment SMEs

    SMEs segmented according to size (defined byturnover, number of employees, assets, capitalbase, etc.)

    Micro enterprises left out of tax net equivalent to threshold for personal tax

    Small businesses in a special Small BusinessTax regime, eg., a turnover tax regime

    Vast majority of business taxpayers usuallyabove VAT threshold and under large taxpayerthreshold

    These taxpayers are in the regular tax regime and are a management problem

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    A different law of large numbers

    Large number of SME cases in the taxnet:

    Rwanda: Large taxpayers 300Medium sized 1,200

    Small sized 15,000Informal Sector (estimated 60,000)

    Effective control and deterrence compliance management

    tax audit

    Good taxpayer service timely refunds

    help with compliance

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    2. Principles of Risk Management

    - risk based audit for SMEs

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    Role of Audit

    Detect and redress individual cases ofnon-compliance with tax law

    Promote voluntary compliance

    Focus on high-risk taxpayers

    Help tax administration learn aboutshare of non-compliant taxpayers in total

    taxpayer baseEstimate tax gap

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    Business Industry

    Taxpayer

    Sociological Economic

    Psychological

    Factors influencing taxpayer behaviorAttitude to compliance

    Have decided not to comply

    Dont want to comply, butwill if we pay attention

    Try to but dontalways succeed

    Willing to do theright thing

    Audit strategy aims tocreate pressure down

    Compliance strategy

    Use full force of the law

    Deterrence by detecti

    Assist to compl

    Make it ea

    A model of tax compliance

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    Compliance management in SMEs

    For those SMEs that are willing to do theright thing and try but dont succeed, make iteasier to comply

    For those SMEs that dont want to complybut will if we pay attention provide strongdeterrence through effective audit

    But, given large numbers and othercharacteristics, risk based audit is the most

    appropriate method

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    Methods of Audit

    Manual screening by local officersAuditors decide on cases: high risk of corruption

    Not a systematic method, hence some non-compliance can bemissed

    Only internal data and local knowledge is used for selection

    Random selection

    Stratified sampling better representation of taxpayer strata

    No bias in audit selection

    High opportunity cost of auditing go errors

    Risk-based selectionIdentify those taxpayers who are most likely to be non-compliant

    Use of risk-scoring techniques and taxpayer profiling

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    Core Principles of Risk Based Audit

    Trust, but verify

    Self-assessment of taxes

    Equity honest, compliant taxpayers treated with respect, non-compliant taxpayers treated with severity

    Taxpayer service orientation

    Promote a tax culture of voluntary compliance tax system is based on trust

    taxpayers self-assess their taxes

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    Objectives of Risk Based Audit

    Select the most risky cases for detailed audit get most bangfor the buck

    Case selection based on objective criteria, not left to the

    discretion of the tax official reduce opportunities for rent seeking behavior

    Better use of resources of tax authority few cases audited

    most professionally competent officers can be deputed to tax audit cell

    Lower cost of tax collection

    Reduce interface between tax inspectors and taxpayers

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    3. Can we set up a Risk Based AuditSystem for SMEs in a Non-Computerized Environment?

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    A sophisticated IT based risk-based audit system needs -

    High level of data and IT systems capabilities

    Data requirements

    Hardware and information technology infrastructure

    Data management software

    Human resource capabilities and training

    Skills needed to design and operate objective risk based auditsystem

    Appropriate legal provisions in tax code

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    The tax administration may be operating in a rudimentary ITenvironment

    The regional offices operate on Local Area Networks, thatmay or may not be linked to the headquarters

    Tax returns are not processed online; office audit is done

    manually for all tax returns to checkprima facie errors andomissions

    The database may only have basic taxpayer information, and

    can not be used for developing software based applications

    State of computerization of tax administration

    in developing economies

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    Core objectives of RBA

    Select the most risky cases for detailed audit

    Case selection based on objective criteria

    Better use of resources of tax authority

    Lower cost of tax collection

    Promote a tax culture of voluntary compliance

    - Can all be met in a Risk Based Audit system operating in anenvironment without a sophisticated IT infrastructure in place

    Remember: RBA was invented before computerizationbecame common!

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    A simple risk based audit system for SMEs in a

    non-computerized environment

    Steps:

    Set up appropriate organization arrangements

    Lay down objective criteria for case selection

    Develop audit capacities in tax inspectors

    Outreach programs for taxpayers

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    1. Organizational Arrangements

    Set up a Central Audit Committee at the top managementlevel in the tax authority which will lay down objective selection

    criteria

    Set up an Audit Cell at each tax office mandated to analyzereturns and select those that need to be audited based on objectivecriteria

    Audit Cell to prepare a list of cases by business category; list tobe approved by the head of the tax office

    Make publicly known the cases finally approved for audit by

    prominently displaying the list on a notice board in the tax office

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    2. Lay down objective criteria for case selection (tobe done by Central Audit Committee)

    Two options -Criteria can be based on:

    Compliance characteristics of taxpayer

    - behavior of taxpayer in terms of complying withthe tax law

    Business characteristics of taxpayer

    - indicators of true declaration of profits / income

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    Option 1: Compliance characteristics

    Irregularity / delays in filing returns

    Irregularity / delays in making tax payments

    Cases with these characteristics to be taken up for audit

    Detailed methodology for categorizing a taxpayer asrisky based on compliance characteristics to be laiddown

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    Option 2: Business characteristics

    A. Identify businesses that are considered most risky, i.e.,prone to tax evasion

    Businesses most prone tend to vary from economy to economy,but some common examples are:

    businesses that have most sales in cash, e.g., restaurants, taxis

    businesses that involve underreporting of transaction values to evade othertaxes/duties, e.g., real estate (in some countries), imports (where customs

    duties are high) professions where individuals control all receipts, e.g., doctors, lawyers,carpenters

    =>Identification of tax evasion prone businesses

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    Option 2: contd

    B. For each risky business category, select two or three keybenchmarksof non risky tax behavior

    Benchmarks would vary across countries, but some examples are Gross profit margin of a typical non-risky taxpayer

    Sales turnover relative to size

    Particular Financial Ratios, e.g., production related to key raw materialconsumption, sales receipts related to fuel consumption,

    Amount of tax refund claim

    =>Determining benchmarks specific to the country

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    3. Develop Audit Capacities in Tax Inspectors

    Ability to analyze accounts and taxable transactions to determinetrue taxable income

    Analysis of financial statements

    Financial ratio interpretation and application

    Knowledge and awareness of complexity and loopholes of tax law

    Ability to obtain and use external information sources

    Knowledge of other relevant laws, e.g., corporate law, customsand VAT regulations, civil and criminal law

    =>Training and capacity building of tax inspectors

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    4. Outreach programs for taxpayers and privatesector

    Publicize tax law and regulations relating to risk based audit

    system

    Conduct workshops and seminars illustrating provisions of thesystem

    Involve private sector and tax authority in jointly disseminatinginformation

    =>Knowledge is power: taxpayers must know they can

    only be audited if they do not comply with the tax law