Shaking up the status quo CAD006

Sean Murphy CEO & President, Lootok Sean is CEO & President of Lootok, an operational risk management consulting firm based in New York. Founded in 2006, Lootok brings a fresh perspective to managing organizational resiliency initiatives including business continuity and crisis management.

Chris de Wolfe Director of Corporate Risk, Mars Incorporated Chris is Director of Risk Management at Mars Incorporated. In providing operational risk management direction and leadership to all Mars units worldwide, Chris oversees property loss control, safety audits and liability exposure analyses, international insurance, and business continuity planning activities worldwide.

CLARIFY THE PROBLEM

What Challenges do I face? •  Heavy competition •  Dynamic environment. •  Ever-growing risk environment.

SEED A CULTURE

Build on success Wewantedtoseedanewculture…SeedaCulture-To“seedaculture”ofriskmanagement,wemustnurtureourcommunitybygrowingtheinterestandcommitmentofitsdiverseprogrampar>cipants.

ESTABLISH A PLAN

Get from A to B •  Assess demand, experience, and story •  Build based on demand •  Operationalize

Assess

How invested are your associates?

EVANGELIST Can’t do without it

LOYALIST Love it

DRAFTEE Don’t care

UNAWARE Don’t know

ENLISTED Like it

Embody a brand

Create a destination

Tell stories

Be Timely

Build

Master schedule & plan

Become ubiquitous

Socialize

Roles & responsibilities

Be interactive

A major snow storm is headed for the New York

tri-state area. Expected to bring a combination of

snow and ice dropping approximately 6 inches of wintery mix over the next 24 hours.

Be memorable

Be visual

Be measurable

Operationalize

Self service & automation

Streamlining

Profit from the core

Layering the investment

Mars Risk Management Program

Questions

Sean Murphy CEO & President, Lootok Sean is CEO & President of Lootok, an operational risk management consulting firm based in New York. Founded in 2006, Lootok brings a fresh perspective to managing organizational resiliency initiatives including business continuity and crisis management.

Chris de Wolfe Director of Corporate Risk, Mars Incorporated Chris is Director of Risk Management at Mars Incorporated. In providing operational risk management direction and leadership to all Mars units worldwide, Chris oversees property loss control, safety audits and liability exposure analyses, international insurance, and business continuity planning activities worldwide.