right care initiative’s oc register’s top work places … care initiative’s platinum ... you...

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Integrated Healthcare Association’s Excellence in Healthcare Award What does the award mean? Edinger Medical Group was honored as one of only ten California medical groups with the Excellence in Healthcare Award. Previously, IHA’s highest honor was to be named one of its Top Performers and we were always included. But when they did away with that award this past year, the criteria for distinction got a lot steeper with only a few in 2015 worthy of their inaugural Excellence in Healthcare Award. This monumental achievement recognizes Edinger for succeeding in ensuring patients receive the highest quality care. Edinger demonstrated superior performance in multiple aspects of patient care including clinical quality and patient satisfaction. The IHA performance program evaluates approximately 35,000 physicians providing care for 9 million patients throughout California. IHA is a nonprofit statewide leadership organization that promotes quality improvement, accountability, and affordability of healthcare in California. What does the award mean for our patients? We continue to excel and rise to the top. For more than 50 years, Edinger has stayed true to the fundamental goal of practicing the highest quality of healthcare. This award validates that our patients can count on the care they receive from us. With a significant percentage of the award relying on independent patient satisfaction survey, our patients express confidence in the care they receive from us (and we appreciate it). Our patients should feel assured they are recipients of care that is incomparable in the community and in the state. OC Register’s Top Work Places #1 Small Business What does the award mean? Given Edinger Medical Group’s size of under 100 employees, the chance to be ranked as OC Register’s Top Workplace was a long shot. But on the first try, Edinger Medical Group was not only recognized, but named the #1 OC Top Workplace in the Small Business Category beating out more than 100 others in Orange County. Companies are recognized as one of OC Register’s Top Workplaces based solely on surveys about the workplace completed by their staff. Studies confirm Top Workplaces are not only better places to work but are more likely to be successful than peer organizations. What does the award mean for our patients? Happy staff and physicians results in better care for our patients. The staff’s vote of confidence in Edinger’s work environment is reflected in their enjoyment and pride in the jobs they do. Providing compassionate care is easier when everyone is working as a team and we believe this translates to a better, more healing environment for our patients. Taking care of patients for over five decades, we consider Edinger Medical Group a family and consider every success a team effort. By holding the Right Care Initiative Platinum Award and the IHA Excellence in Healthcare Award, Edinger is now the only medical group in California to have received both prestigious awards in the same year. Right Care Initiative’s Platinum Award Winner What does the award mean? 2015 marked the second year for Edinger Medical Group to receive the State of California’s Right Care Initiative Platinum Award for providing the best possible care to lower the risk of heart attacks, strokes, and diabetic complications. Edinger was the only group in Orange County and one of only two medical groups in the entire state to receive this honor. Edinger Medical Group achieved this distinction in part by ranking #1 in the state for overall diabetes care compared to over 200 medical groups statewide. In the five years that the Platinum distinction has been given, only five medical groups have received this honor; Edinger has now received it twice. Launched in 2008, The Right Care Initiative Awards recognize medical groups that improve patient outcomes by practicing patient-centered, evidence- based medicine. What does the award mean for our patients? The award is aptly named “Right Care” for a reason and it speaks for itself. Edinger patients can be confident that we work hard at caring for our patients with diabetes and cardiovascular conditions because we believe it saves lives and helps prevent disability. Led by our physicians, we have dedicated coordinators whose sole purpose is to help patients manage these conditions. These awards reinforce Edinger’s commitment to positively impact our patients’ lives.

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Page 1: Right Care Initiative’s OC Register’s Top Work Places … Care Initiative’s Platinum ... You Raise Me Up – Josh Groban 11. Hey Jude – The Beatles 12. Call Me – Blondie

Integrated Healthcare Association’s Excellence in Healthcare AwardWhat does the award mean?Edinger Medical Group was honored as one of only ten California medical groups with the Excellence in Healthcare Award. Previously, IHA’s highest honor was to be named one of its Top Performers and we were always included. But when they did away with that award this past year, the criteria for distinction got a lot steeper with only a few in 2015 worthy of their inaugural Excellence in Healthcare Award. This monumental achievement recognizes Edinger for succeeding in ensuring patients receive the highest quality care. Edinger demonstrated superior performance in multiple aspects of patient care including clinical quality and patient satisfaction. The IHA performance program evaluates approximately 35,000 physicians providing care for 9 million patients throughout California. IHA is a nonprofit statewide leadership organization that promotes quality improvement, accountability, and affordability of healthcare in California. What does the award mean for our patients?We continue to excel and rise to the top. For more than 50 years, Edinger has stayed true to the fundamental goal of practicing the highest quality of healthcare. This award validates that our patients can count on the care they receive from us. With a significant percentage of the award relying on independent patient satisfaction survey, our patients express confidence in the care they receive from us (and we appreciate it). Our patients should feel assured they are recipients of care that is incomparable in the community and in the state.

OC Register’s Top Work Places #1 Small BusinessWhat does the award mean?Given Edinger Medical Group’s size of under 100 employees, the chance to be ranked as OC Register’s Top Workplace was a long shot. But on the first try, Edinger Medical Group was not only recognized, but named the #1 OC Top Workplace in the Small Business Category beating out more than 100 others in Orange County. Companies are recognized as one of OC Register’s Top Workplaces based solely on surveys about the workplace completed by their staff. Studies confirm Top Workplaces are not only better places to work but are more likely to be successful than peer organizations.

What does the award mean for our patients?Happy staff and physicians results in better care for our patients. The staff’s vote of confidence in Edinger’s work environment is reflected in their enjoyment and pride in the jobs they do. Providing compassionate care is easier when everyone is working as a team and we believe this translates to a better, more healing environment for our patients. Taking care of patients for over five decades, we consider Edinger Medical Group a family and consider every success a team effort.

By holding the Right Care Initiative Platinum Award and the IHA Excellence in

Healthcare Award, Edinger is now the only

medical group in California to have received both prestigious awards in

the same year.

Right Care Initiative’s Platinum Award WinnerWhat does the award mean?2015 marked the second year for Edinger Medical Group to receive the State of California’s Right Care Initiative Platinum Award for providing the best possible care to lower the risk of heart attacks, strokes, and diabetic complications. Edinger was the only group in Orange County and one of only two medical groups in the entire state to receive this honor. Edinger Medical Group achieved this distinction in part by ranking #1 in the state for overall diabetes care compared to over 200 medical groups statewide. In the five years that the Platinum distinction has been given, only five medical groups have received this honor; Edinger has now received it twice. Launched in 2008, The Right Care Initiative Awards recognize medical groups that improve patient outcomes by practicing patient-centered, evidence-based medicine. What does the award mean for our patients?The award is aptly named “Right Care” for a reason and it speaks for itself. Edinger patients can be confident that we work hard at caring for our patients with diabetes and cardiovascular conditions because we believe it saves lives and helps prevent disability. Led by our physicians, we have dedicated coordinators whose sole purpose is to help patients manage these conditions. These awards reinforce Edinger’s commitment to positively impact our patients’ lives.

Page 2: Right Care Initiative’s OC Register’s Top Work Places … Care Initiative’s Platinum ... You Raise Me Up – Josh Groban 11. Hey Jude – The Beatles 12. Call Me – Blondie

Which Song Did Your Doctor Choose to Sing on Karaoke Night?

Burton Willis, M.D.

Jack Middlebrooks, M.D. Doug McConnaughey, MD Lauri Seymour, M.D. Alan Viglione, M.D. Betty Yu, M.D. Malcolm Sperling, M.D.

1. Hotel California – Eagles

2. The Boxer – Simon and Garfunkel

3. Shout - Otis Day and the Knights

4. Daniel – Elton John

5. Aria of Mimi – Puccini

6. Raise ‘em Up – Keith Urban

7. Edelweiss – The Sound of Music

8. Shut Up and Dance – Walk on the Moon

9. Hold On – En Vogue

10. You Raise Me Up – Josh Groban

11. Hey Jude – The Beatles

12. Call Me – Blondie

13. Happy Birthday

14. Welcome to the Jungle - Guns–N-Roses

15. Wish You Were Here – Pink Floyd

16. My Way – Frank Sinatra

17. Livin’ on a Prayer – Bon Jovi

18. Still Rock-n-Roll to Me – Billy Joel

1. Dr. Fogarty 2. Dr. Hembree 3. Dr. Boone 4. Dr. Grodin 5. Dr. Brouwer 6. Dr. Arnold 7. Dr. Willis 8. Dr. Don 9. Dr. Nguyen 10. Dr. Yu 11. Dr. Middlebrooks 12. Dr. Pellman 13. Dr. Sperling 14. Dr. Viglione 15. Dr. McConnaughey 16. Dr. Tran 17. Dr. Seymour 18. Dr. Chacon

Mai-Khanh Tran, M.D.

Harry Pellman, M.D.

Lam Nguyen, M.D.

Shelley Chacon, M.D.

Valery Brouwer, M.D.

Cambria Hembree, M.D.

Elaine Grodin, M.D.

Tamara Fogarty, M.D.

Karen Don, M.D.

Matthew Boone, M.D.

Stanley Arnold, M.D.

Page 3: Right Care Initiative’s OC Register’s Top Work Places … Care Initiative’s Platinum ... You Raise Me Up – Josh Groban 11. Hey Jude – The Beatles 12. Call Me – Blondie

Standing Out in Orange County

again took a top spot in the Best Hospital Category in the Orange County Register’s “Best of Orange County” competition that annually asks its readers to vote for their favorite services and places. Edinger has proudly partnered with Orange Coast Memorial caring for hospitalized patients for over 15 years.

Dr. Stanley Arnold and Dr. Betty Yu were recipients of Orange County Medical Association’s 2015 Physician of Excellence Awards and Dr. Valery Brouwer was acknowledged by Orange Coast Magazine in its annual list of “Top Doctors.” Both awards honor physicians who demonstrate commitment to physician leadership, charitable service and mentorship.

E DINGER MEDICAL GROUP HAS BEEN around for over 50 years, composed of 16 physicians, with Dr. Betty Yu in practice

for 22 years and Dr. Stanley Arnold for over 30 years. And longevity isn’t just a characteristic you’ll see in its physicians,

but it’s also one you’ll see in patients.“Many of our patients have been with us for generations,” says Dr.

Arnold.In 2014, Edinger Medical Group collectively earned Top Medical

Group recognitions from both Consumer Reports and the Integrated Health Care Association. They also received CAPG’s Elite Standard of Excellence Award. Additionally, the group is recognized as an NCQA Level III Patient Centered Medical Home.

This year, Dr. Yu was recognized as the physician with the highest patient satisfaction for in-patient care at Orange Coast Memorial Hospital, where she is currently the Vice Chairman of the Department of Family Medicine and Dr. Arnold serves as the immediate past Chief of Staff.

It’s their efforts to achieve patient satisfaction and dedication to giving quality medical care that garner the real rewards for these two.

“We are honored to receive these awards,” says Dr. Yu, “but it’s more gratifying for us to know that we are doing our best to care for our patients.”

Dr. Stanley Arnold, MD and Betty Yu, MD

Edinger Medical Group9900 Talbert Ave.Fountain Valley | 714.965.2500 edingermedicalgroup.com

PACIFIC HOSPITALIST ASSOCIATES HAS BEEN a leader in the Southern California hospitalist movement

since 1996, specializing in the care of hospitalized patients at Hoag Hospital Newport Beach, Hoag Hospital Irvine, and Hoag Orthopedic Institute. PHA recruits the best physicians, largely from California’s elite training programs, and maintains a very low physician turnover rate of less than 5 percent per year.

The physicians of PHA specialize in the care of adult hospital patients, providing care for patients in the emergency room, intensive-care unit and on the medical and surgical �oors evaluating patients in the emergency room to determine the need for hospital admission.

The physicians work closely with case managers to ensure that patients have appropriate discharge plans and that follow-up has been arranged. They also communicate with patients’ primary care physicians to inform them about the patient’s hospitalization. PHA notes that it has received high marks in patient and physician satisfaction.

Dr. Weston Chandler, MD, SFHM, FACP

Pacific Hospitalist AssociatesNewport Beach949.610.7245pacifichospitalists.com

SPECIAL ADVERTISING SECTION

PHYSICIANS OF EXCELLENCEAPRIL 2015 31

POE_Profile_Section.indd 31 4/15/15 4:38 PM

Staying Connected with EMGCurrently we are enrolling our adult patients only. Stay tuned parents for the pediatric patient portal.

Edinger will be updating our website in 2016. Our new website will highlight a link to MyEMGChart. We will be transitioning all adult care electronic communication to flow through your MyEMGChart. If you are unfamiliar with MyEMGChart, this personalized, confidential portal allows you to:

• Email physicians with the opportunity for email reply

• View your physician reviewed labs and radiology reports

• Request appointments online

• Email all our departments with inquiries

• Receive emails and letters from your physician and Edinger Medical Group

If you have not signed up for your personalized MyEMGChart portal access, we encourage you to do so soon. Our previous form of email communication will be disabled for our adult patients in the coming months. If you would like more information or assistance in signing up for MyEMGChart, please email us at [email protected] or call our portal coordinator, Angela Savoy at (714) 965-2552.

Dr. Stanley Arnold, Internal Medicine Dr. Betty Yu, Family Medicine

Dr. Valery Brouwer, Pediatrics

Orange Coast Memorial Medical Center

Page 4: Right Care Initiative’s OC Register’s Top Work Places … Care Initiative’s Platinum ... You Raise Me Up – Josh Groban 11. Hey Jude – The Beatles 12. Call Me – Blondie

Stepping Up to the Plate in Huntington Beach

Edinger Sta� Making a Di�erence

Maria and Deby Luz Step Out Walk to Stop Diabetes

Sylvia Meals for Morale

Andrea Making Strides OC Event

Given the rising costs of food and decreased funding from public sources, Huntington Beach was struggling to meet the increasing needs of local seniors. Short of the required funding to provide daily lunches to needy Huntington Beach seniors at the Rodgers Senior Center, we gladly donated $10,000 to assure that no one would be turned away hungry. Our additional funding will allow the lunch program to not only provide more hot lunches but also increase kitchen staff hours for food preparation. Homebound seniors will also benefit from the donation with hot meal delivery. This meal program traditionally serves the oldest population of seniors in Huntington Beach. “For many seniors coming to lunch, this is their only meal of the day, along with their only chance to interact with others. Edinger Medical Group has truly stepped up to the plate by recognizing the need in the community,” says Randy Pesqueira, Huntington Beach Senior Services Director. We look forward to other worthy opportunities to serve our community’s needs. Lara McKenna, Director of Marketing; Denise McCourt, Chief Operating O�cer; HB Senior Sta�

Caring for others does not end at 5 pm. Many of our employees go the extra mile outside of work too. Andrea Acosta, from our Pediatric front office, has been a long-time volunteer for the Making Strides Against Breast Cancer. Her call to action was prompted by her aunt’s battle with the disease. She continues to raise awareness by volunteering and participating in all their OC fundraising events.

Maria de la Cruz and Deby Luz Keeney, our Adult Diabetic Care Coordinators, are strong advocates for their patients in the office and outside Participating in the Step Out Walk to Stop Diabetes, they earned money for the cause and bonded with our Edinger patients at the same time.

Sylvia Laskey, one of our Pediatric staff, has been an event organizer for the VFW Post 9934 for years. Coordinating everything from baby showers for new moms of deployed Marines to Meals for Morale this event bringing Marines, Sailors and their families together, Sylvia is an integral part of the organization’s success.

We admire all of our staff who go the extra mile for others!

Page 5: Right Care Initiative’s OC Register’s Top Work Places … Care Initiative’s Platinum ... You Raise Me Up – Josh Groban 11. Hey Jude – The Beatles 12. Call Me – Blondie

Caring and kind physicians and staff!! - Diana S.

The quality of care that the doctors and staff provide goes above and beyond the normal doctors office. - Jamie U.

If you have to go to a doctor then there is no better place. - CeCe H.

5 stars 44

We hear what you’re saying…We appreciate your positive feedback. If Edinger doesn’t meet your expectations, the fastest way for us to make it right is a phone call. Let us know personally, we’re listening... (714) 965- 2557 If you prefer, send us an email – [email protected]

“A knowledgeable, efficient Doctor with an old fashioned

bedside manner is rare, but it does exist!!!!!!” - Persa A.

“Dr. Valery Brouwer is everything you want in a

pediatrician. She’s charismatic and straight-forward.” - Jana A.

“Dr. Viglione is compassionate and

understanding and follows up. He has an amazing, caring

“Dr. Hembree is very compassionate, attentive and listens

to my concerns. She has always provided excellent care.” –Leslie M.

Facebook.com/EdingerMedicalGroup

Follow us onInstagram!

#edingermedical

Follow us on Twitter EdingerMedicalGroup@EMGOC

manner showing me my health is key and very

important to him.” - Maxine S.

Internal Medicine and Family Medicine

Pediatrics

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