EcoPrint Live 201226/27 September. Berlin

Ricoh at EcoPrint 2012.

Sow the seeds for sustainable growth.

Ricoh and the environment

Since our company was established over 75 years ago we have placed great importance on lowering the environmental impact we have on our surroundings and on society, in accordance with the beliefs of our founder, Kiyoshi Ichimura.

Our commitment to sustainability is a part of our heritage, touching every part of our company, from manufacturing to distribution, business sites to recycling. Over the decades we have extended our environmental strategy to include all stakeholders, raising awareness and providing tangible ecological and cost benefits to suppliers and customers alike.

Milestones Since our first environmental office was created in Japan in 1976, we have achieved several ecological firsts:

• Inthe1980swewerethefirsttointroduceMulti Functional Printers, reducing energy waste and cost.

• In2001weachievedZero-Waste-to-Landfillat all major production sites. Since 1999, our UK manufacturing site alone has diverted over 12000 tonnes of waste from landfill.

• By2002,everyoperatingofficeofRicohgloballyhadachievedISO14001accreditation.

• In2003webecamethefirstAsianfirm towintheWorldEnvironmentCentre Gold Medal.

• Wewerethefirstinourindustrytouse plant-basedplasticsinourdevices.

• In2009welaunchedtheworld’sfirstBiomasstoner for certain products in Japan.

Sustainability is part of our DNA

We extend our passion to protect the environment to encompass all areas of our global business – even our suppliers and their practices stand within our environmental responsibility. Our Eco Balance approach to people, the planet and profits ensures our sustainable business model is continuously improved to support our business and environmental objectives.

RicohiscommittedtoreducingCO2 emissions from its business processes by

88%by2050(comparedto2000results)withaninterimtargetof30%by2030.Theoriginaltargettoreduceemissionsby20%by2010wasachievedsixmonthsearly.OurglobalCO

2footprinthasbeenreducedby45000tonnessince2007.

Product LifecycleAtRicohweconsiderthefullproductlifecycle“fromdesigntodisposal”. Wefocusonthreekeyphases:“pre-use”,“in-use”and“post-use”.Allthreeareunited by distribution and logistics. However each phase also has its own specific environmental impacts, which require a different focus.

Inthepre-usestage(Development,ProcurementandProduction)weensureanenvironmentally conscious development of our innovative products with eco technology.Ittakesintoaccountthein-usephaseandalsothepost-usephaseofourproducts.Duringthein-usestage(usageandmaintenance)weoffersmartsustainable solutions saving costs on paper and energy. Our comprehensive eco offering includes sustainable consultancy, carbon reduction programmes and supporting business tools to ensure lower carbon emissions and reduced costs.

Tominimisetheenvironmentalimpactduringthepost-usestage,weofferavarietyof comprehensive and easy to use return, recover and recycle programmes.

Recognition • In2010RicohEuropeachieveda5star

“RecognisedforExcellence”awardfromEFQM.Weremainthelargest,mostcomplex organisation to have achieved this level of recognition.

• In2012RicohwasrecognisedbytheFTSE4GoodIndexSeriesfortheninthconsecutive year, following an analysis of its corporate social responsibility activities.

• Wearetheonlycompanyinourindustryto be included in the 100 Most Sustainable Corporationsintheworldforthelasteightyears running.

• In2012,RicohwasrecognisedbyglobalconsultingfirmDeloitteasoneofthetopglobal organisations ready for a green and inclusiveeconomyinitsfirst“ZeroImpactGrowthMonitor2012”.

Reduce, Reuse and Recycle

The three Rs represent Ricoh’s fundamental message for resource conservation, and our recycling programmes for toner cartridges and end of life equipment ensure we maximise this opportunity as well as comply with all relevant legislation.

We are committed to reducing environmental impacts at all stages of our products’ lifecycle including helping and guiding our customers to reduce the “in-house” impacts of their document management and printing activities.

ReduceThe“in-use”phaseoftheproductlifecycleaccountsformorethan60%ofthetotallifecycleenvironmentalimpacts.Ricohisfocusedon reducing this burden for customers through product innovation that optimises document processes while also achieving lower energy consumption and reducing paper consumption.

Ricoh’sCO2 reduction programmes and consultancy services help to

reducetheemissionsandtheTotalCostofOwnership(TCO)fromdocument production. Our Sustainability Optimisation Programme offers immediate and measurable results in the enterprise or officeprintingenvironment,whileourCarbonBalancedPrintingProgramme is designed for print service providers in the commercial printingorin-houseprintroom(CRD)market.

Bothprogrammesworkinthesameway–firstlywecalculatethecurrentCO

2 emissions, we then optimise this to reduce it and

then any remaining, unavoidable emissions are neutralised by the acquisitionofCarbonEmissionReductions(CERs)orcarboncreditsthat have been generated by clean energy projects in which Ricoh has invested.

RecycleWearepleasedtobeabletoofferourcustomersasimplewaytoreturn their used original Ricoh materials free of charge with our Resource Smart Return programme.

The Ricoh Resource Smart Return programme is a valuable Return and Recycling programme that minimises the impact of copier and printer consumables on the environment. To enable us to recover these components, Ricoh established centralised return programmes to ensure reuse and/or material recovery at our factories in Europe. This service is free of charge and available in most European countries.

For used service parts replaced by our European field service engineers, we have established collection and treatment centres to receive, sort, recycle and, whenever possible, reuse these products within or outside the Ricoh Group. Service parts returned from our service engineers are collected and sorted in dedicated Green Centres,whichwilldecidethebestwaytorecycle.

ReuseRicohgoesfurtherthanjustrecycling–wetotally“revitalise”someofourprinters.ArangeofthoroughoverhaulingandtestingproceduresensuresthateveryRicohcertifiedGreenLinedevicedeliversthereliable,productiveandefficientservicethatyou’dexpect from a brand new Ricoh printer. These products are highly economicalandtheirresourcerecirculationprocessproduces40%fewer carbon emissions over their lifetime.

EachGreenLineproductisstripped,cleanedandchecked,worncomponents are replaced and the hard disc drive is sanitised. The productisthenre-assembledandthoroughlytestedbeforeshipping.TheGreenLineprocessesaregovernedbyISO14001andISO9001management systems.

Reusingaproductnotonlyextendsthematerial’slifecycle,butitalsogives a higher return on the energy initially spent on its manufacture. Therefore,it’soneofthemosteffectiveformsofenvironmentalimpact reduction.

Eco technology

We believe that innovation and environmental objectives should work together to produce a truly sustainable society. Going beyond our manufacturing processes and recycling of our products, our innovation aims to help our customers become more sustainable too. Our continued research into eco-technologies has brought technological firsts including plant-based plastics, Quick Start-Up technology, Geljet technology and PxP toner.

Geljet technologyIn2007welaunchedthefirstenergy-savingprintersthatuseourGeljettechnology,includingtheAficioGX2500.Thesehighlyefficient printers have a maximum energy consumption of less than 35wattsperhour,equivalenttothatofafluorescentlight.Whilethese printers conserve energy, they also cut customer energy costs.

Geljetinkispigment-basedwithahighviscosityandhighpenetration,enablinghigh-speedduplexprintingonplainpaperwitha picture quality equal to that of laser printers.

Latex ink large format printing technologyThenewRicohPro™L4000seriesfeaturesthenextgenerationofRicoh’spiezo-electricprintheadswithdurablelatexink.Itoffersextensive media support on a range of substrates and is ideal for the environmentally conscious buyer of printed signage, point of purchase and indoor and outdoor display. The aqueous nature of the latex ink means that is has a low environmental impact.

Polymerised PxP tonerAttheendof2007,welaunchedanewcolourPxPtonerthatwaslaterincorporatedintoallourcut-sheetcolourproductionprintingsystems. This polymerised toner is made from newly developed polyesterresin,designedtofuseatalowertemperature(20°C)thanits predecessor while also achieving a higher picture quality with fine and uniform particles.

The lower fusing temperature needs less energy, and production of this new toner also allows higher recyclability of wastewater and solvents.

Our policy is to create products with minimal environmental impact throughout their lifecycles and the PxP toner is no exception. Produced by chemical polymerisation rather than by crushing carbon, themanufacturingprocessuses30%lessenergy.

Quick Start-Up technologyQSU(QuickStart-Up)isourenergysavingtechnology,developedtoachieve effective power conservation for our copiers and printers.

The fusing roller that fixes the toner on the paper was thinned as much as possible to shorten the temperature rise time. Our high speedcopiersalsoincorporatecapacitors(electricstoragedevices)into QSU technology to store electricity during standby so that it can be used for restarting and printing.

Eco ModeThe largest impact a product has on the environment is during its workinglife.EcoModecomprisesthreehighlyefficientenergy-savingsettings,whichdonotinterferewiththeperformanceofthemulti-functional product while printing or copying. Eco Mode activates only when the device is standing idle.

Dependingonwhichmodelyouchoose,youcouldreduceenergyusefrombetween24%upto86%.SuchsignificantsavingsofenergycanshrinkyourenergycostsandCO

2.

Saving paperWecontinuouslydevelopuniquetechnologiestohelpourcustomersreduce

paper consumption, directly benefiting not only ecological impact but also material costs.

These include:• Non-StackingDuplexUnit–thisenablesdoublesidedcopyingor

printing without loss of productivity; your copier uses less power by operating no longer than necessary.

• Scanandfaxtoe-mailhavebeenintroducedsothathardcopiesbecome unnecessary; all data can be moved around electronically.

Plant-based plasticsMuch of our environmental impact came from the procurement and manufacture of raw parts. To improve this, in 2002 we started developingplant-basedplasticsforuseinourcopiers.Theseplasticsarerecyclableandcontributelesstoglobalwarmingthanpetroleum-based counterparts.

Threeyearslaterwerolledouttheindustry’sfirstplant-basedmulti-functionaldigitalcopier,ofwhich50%ofthemainunitwasmadefromplant-basedmaterials.Weintendtoraisethisratioandweareendeavouringtousetheseplasticsinotherareas,suchasaplant-based toner.

Ricoh Pro™ L4000

Eco solutions for the enterprise

Ricoh is on top of the latest developments in sustainability, offering a balanced mix of software, services, hardware and change management, based on validated research. When it comes to reducing paper, electricity and related CO2 emissions, our Total Green Office Solutions initiative has set a new benchmark for responsible use of resources.

Sustainability Optimisation ProgrammeRicoh’sawardwinningprogrammehelpsclientstoreducetheirCO

2 emissions from document production. The sustainability

optimisation programme offers immediate and measurable results in five steps: analyse, design, implement, govern, and neutralise. The methodology on which the programme is based has been validatedbytheBritishStandardsInstitute,aleadingglobalproviderof standards, management systems, business improvement and regulatory approval information.

Print&Share Eco printer driverNow,withthePrint&ShareEcoprinterdriver,anewinnovationisaddedtoRicoh’simpressivesustainabilityoptimisationportfolio. Ithelpsyoutoreducepaperandavoidpaperwasteinjustoneclick,reducingbothyourTCOandCO

2 emissions.

• Eliminatesunwantedprints,suchaspageswithonlyaURL.

• Evaluatesprintingcontentandcondensesittofewersheets.

• Papersavingprofilescreatepreferencesinjustoneclick.

• WorkswithallRicohMFPsandprinters.

Managed Document ServicesManagedDocumentServicesfromRicohenablesyouremployeestoget access to the right information at the right time in the right form, no matter where they are.

Ricoh follows a clearly defined methodology that delivers sustainable business improvement across organisations. This five step model is executed using proven project management and service management methodologies, resulting in long term sustainable partnerships between Ricoh and its customers.

Wegobeyondpureoutputtolookatthewholedocumentprocessfrom input, throughput to output.

Welookatalltechnologiesinyourorganisationinrelationtoinformation management; hardware, software and systems. Weconsiderindustrybestpracticeand,usingRicoh’sexpertise,we implement the technology that meets the operational and environmental needs of your business.

Recognition • RicohwasacknowledgedinEthisphere’s

2011“World’smostethicalcompanies”for the third year in a row. The award recognises exceptional ethical leadership actively within various industries.

• Ricohwasalsorecognisedbyoekomresearchasoneofthe“World’sBestOfficeElectronicsCompaniesinSocialandEnvironmentalPerformance”.

• Wewereawinnerinthe2011“EFQMSustainabilityGoodPracticeCompetition”for our customer focused Sustainability Optimisation Programme.

Eco solutions for print service providers

Sow the seeds for sustainable growth with Ricoh with a unique range of services and solutions to help reduce your impact on the environment, while increasing your organisation’s impact on the market.

Our entire cut sheet production printer range offers environmental settings to reduce energy and toner use, while complying with the latest Energy Starstandard.

The colour cut sheet printers have INGEDE de-inking certification for the safe removal of toner and we are introducing a new range of large format printers that offer low energy production using latex or gel inks.

Ricoh Business Driver Programme™ThroughtheBusinessDriverProgramme,weofferclientscustomisedbusiness development and consultancy services to help grow their businessandimproveoperationalefficiency.Apartfromgainingaccess to a range of innovative services, online tools and reports to help you make strategic business decisions we also help print service providerswithextensiveeco-analysisandconsultancyservicestominimise the environmental impact of their printing operation.

The knowledge you will gain from being members of the programme will enable you to help your clients make more sustainable print and media choices in the future.

For more information please visit www.ricoh-europe.com

Carbon Balanced Printing ProgrammeBecomeacertifiedcarbonbalancedprinterwithRicohandoffercarbon neutral printing services to your clients.

• RicohwillanalyseandaccuratelycalculatetheCO2 generated

from printing on your Ricoh printers.

• WethenreviewproductionprocessestooptimiseandreducetheamountofCO

2 where possible.

• Theremaining,unavoidableemissionsarethenneutralisedbyobtaining carbon credits to offset your production for the entire year.

• AspartoftheCarbonBalancedPrintingProgramme,Ricohhasdeveloped a carbon calculator to allow print service providers to optimiseandreduceCO

2 emissions of individual print jobs.

Other eco solutions include:• TotalFlowworkflowsolutionsandoptimisationservicesare

designed to help customers drive efficiency, reduce costs, energy use and processes from job receipt to delivery.

• OurDigitalorOffsetCalculatorisaninvaluabletooltohelpclientsdevelop green printing strategies by validating on demand digital printing against offset production to optimise their print run lengths, reduce inventory and waste.

• Ricoh’sPro-Graphicmediarangeincludesrecycledcoatedanduncoated media that guarantee excellent runability and one of the lowest carbon emissions levels for recycled media.

Ricoh at EcoPrint 2012 Stand 3-1

www.ricoh-europe.com

Eco Solutions and Services Consultwithourexpertstodiscoverwhat we can offer the Enterprise as well as Print Service Providers

Ricoh Pro™ L4000 LargeFormatPrinter Technology showcase

Reduce Learnaboutourcarbonreduction programmes for customers

Recycle Discoverhowwerecoverand recycle many of our product supplies

Reuse Learnaboutourproductremanufacture processes and GreenLineproductrange