Richard Pemberton 370 Ayesbury Circle Apt E Deland, Florida, 32720(352) 434-7391rpembert@stetson.edu

Key Skills Certified information technology specialist Trained research skills and clerical aptitude Intermediate Russian proficiency Proven leadership abilities

E D U C A T I O N

Information Technology Certifications CompTIA A+, IT Fundamentals, and Cloud Essentials

University of Massachusetts LowellBachelor of Science: In Progress: May 2018

Major: Information Technology Focus: Computer Programming (C, Java) and Unix/Linux Systems Administration

Stetson University, Deland, FLBachelor of Arts: Cum Laude (Overall GPA 3.673): May 2015

Double-major: Russian Studies and Political Science Double-minor: Russian Language and History Thesis: The Post-Soviet Media Landscape, a Comparative Analysis of Information De-Democratization in Russia and Ukraine

– a qualitative, most-similar-systems analysis of decreasing press freedom, its causes, and effects. Member of 6 honor societies: Sigma Iota Rho, Dobro Slovo, Omicron Delta Kappa, Pi Sigma Alpha, Phi Eta Sigma, Phi

Alpha Theta; Outstanding Senior in Russian Studies Award (Major GPA 3.83) - April 21st, 2015 President of Dobro Slovo chapter, President of Russian Studies Club, Secretary of Sigma Iota Rho, nominated and accepted

into national leadership honor society Omicron Delta KappaSchool of Russian and Asian Studies/Moscow State University/KROK University/NovaMova Institute/London School of BishkekStudy Abroad, Transfer Credit to Stetson University (GPA 4.0): Feb – May 2014

Studied language and international relations as a scholarship recipient in Russia, Ukraine, Moldova, Kyrgyzstan, Turkey, Georgia, and Transnistria through a joint-program between the aforementioned schools

Lake-Sumter State College, Leesburg, FLGeneral Studies, Transfer to Stetson University: Jan 2009 – Aug 2012

Student Government Association President, fall 2011 Helped recreate, and served as team captain for, the collegiate mental-athletics Quiz Bowl team, fall 2010-fall 2012 Member of Phi Theta Kappa Honor Society, Vice President of Scholarship for Rho Eta Chapter, 2011-2012 ; Who's Who

Among Students of American Universities & Colleges 2012 nominee ; Student Leadership Award, 2011&2012

W O R K E X P E R I E N C EKRONOS INCORPORATED, Lake Mary, FLTechnical Support Engineer / Rep II, Dec 2015 – Present

I am part of the Plus Support Help Desk Team, a multitier SaaS/cloud remote service specializing in direct IT reactive and proactive support for large corporate clients utilizing Kronos’ Workforce Central software suite.

VOLUSIA COUNTY SHERIFF'S OFFICE, Deland, FL Deputy Sheriff + Special Worker, Mar 2015 – Oct 2015

Responsibilities included protection of civilians and judicial staff including the interpretation of Russian to English for security purposes at the Deland Courthouse from August to October. I specialized in actions such as courtroom security checks, x-ray machine and magnetometer operation, and interior patrol. I left in good standing to change career paths .

STETSON UNIVERSITY: HISTORY DEPARTMENT, Deland, FL Clerical/IT Administrative Assistant + Teaching Assistant, Sep 2012 – Mar 2015

Improved efficiency through implementation of a workflow management system for other employees in addition to spearheading IT projects such as the conversion of legacy files to modern formats and digital scheduling. I took the initiative in training faculty and staff on the use of software and hardware for research. Lastly, I volunteered and was selected as a teaching assistant and tutor during my senior year for Dr. David Houston’s literature course .

QUALITY DESIGN AND PRINT, Tavares, FL Systems Administrator + Information Technology Specialist, Jan 2013 – Present

Successfully set up the business network, trusted to perform systems maintenance on both legacy and modern systems, digital security, point-of-sale and printer interfacing.

LAKE-SUMTER STATE COLLEGE, Leesburg, FL Tutor, Sep 2010 – May 2012

Selected specifically by teachers as a specialized tutor for various liberal arts subjects.FREELANCE COMPUTER CONSULTING AND REPAIRIT Specialist, Jan 2007 – Present

Earned the trust of repeat clients for consulting and commissions to build custom computers from parts I advised on. Responsibilities included repair and troubleshooting of operating systems, hardware, network setup, and data/hard-drive recovery in Mac, Windows, and Linux.