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© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 1
Education in the 21st Century – Challenges and Oppor tunities
Ricardo Santos Cisco Networking Academy Latin America
November, 2009
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 2
- globally connected- global markets- Increasing the importance of education
WORK
The Internet has changed the way we…
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 3
LEARN
The Internet has changed the way we…
• who - entire population, avoid a digital divide• why - Knowledge and access to global market
- Global competition = globally competitive talent- Equality and prosperity an opportunity for all
• what - technology and 21 century skills• when - entire life, continuous learning, all ages• where - mobile, virtual• how - using technology to enable scale, consistency,
relevance
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 4
Education Is Changing Rapidly
Facing Large Scale Disruption
In Need of a Bold and Urgent Response
The Employer
Demands New 21st Century Skills
Demands Strong Basics
The Learner
Lives an Online Life
Attends a Disconnected
Classroom
Education System
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 5
21st
Century Learning
Education 2.0
Education 3.0 —a Paradigm Shift
Education 1.0
Supported Through an Adapted Reform Agenda
Enabled by Technology
21st Century Skills
21st Century Pedagogy
Achieved in Holistic Transformation
Education 3.0
Traditional Education Systems
Curriculum
Teachers
Accountability
Leadership
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 6
“A highly-educated and skilled workforce will be the key not only to individual opportunity, but to the
overall success of our economy as well. ”
Barack Obama
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 7
Today’s Discussion
� 7 Focus Areas for Education Investments
� Based on 10 yrs experience with Cisco Networking Academy
–teaching technology for careers, to enable employment
–using technology to teach effectively, at scale
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 8
7 Focus Areas for Education Investments
� Country Competitivenessjob market in the Information era
� Employer job market in the Information era
� Student “internet native”
� Teacher “internet immigrant”
� Curriculumweb 2.0 content for learning purposes
� Technologyconnectivity and collaboration increase in productivity in the learning process
� Sustainability Governments and PPPs
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 9
Country CompetitivenessEducation is the foundation for nations to compete and prosper in a global economy
� Dropout rates
� Education investment
� Shortage of trained teachers
� Curriculum adoption for 21st century skills
� Schools unable to keep up with new technology
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 10
Source: UNESCO Global Education Digest 2007
•Governments of the world invested the equivalent of 2.5 trillion in education in 2004. This represents 4.4% of global GDP.
•Latin Americans receive an average of six years of schooling, compared to nine-and-a-half years in the OECD (Organization of Economic Cooperation and Development) countries.
�Nearly one-third of children in primary school in Latin America repeat a grade. Additional cost to the region's education systems estimated at $4 billion per year.
Country Competitiveness
Global Education Stats
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 11
Country Competitiveness
Increasing Demand for Advanced Skills
Basic Skills
Advanced skills
Voice, Wireless, Security Gap is 34% in 2010
Computer literacyNetwork knowledge
• Requires firm knowledge of basic skills
• Requires increased education in advanced skills
• Siphons from supply and creates need for backfill
• Continuing education in both basic and advanced skills required
Networking/IT only 1 example:
IDC: Networking Skills: Is Latin America Prepared for the Challenge? May 2007
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 12
requirements from job market for workers with : ….e-skills, problem solving and collaboration skills that…can be productive in the Information era
Employers
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 13
Genomics Biotech
Environment Cyberspace
Gap in 2010 ~127,000
Employers
ICT GAP
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 14
Student
new “internet native” generation and existing labor force retraining
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 15
evolve the “internet immigrant” to be able to use Internet resources and adapt to a new role
•Provide Capacity training for teachers on HOW TO use technology for teaching
• Prepare the current students to be the FUTURE TEACHER GENERATION
•Allow 24/7 access to learning resources
•Use of ICT in teaching and learning processes
• Integrate ICT tools with School Admin systems
Teacher
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 16
Manage Challenges of web 2.0 based curriculum and content for learning purposes
• Government Initiatives to Incentive for educatorsto adopt web enabled pedagogic materials
• Content developed by learners!!!
Curriculum
http://portaldoprofessor.mec.gov.br/
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 17
Innovation: Adopting New Technologies
� Use of the Internet in classroom–Wired classrooms
–Simulations
–Online classes
� Promethean white boards
� iPods
� Laptops
� New software / hardware
Curriculum
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 18
Technology The Accelerant of System Change
“My school is more efficient.”
AutomationPhase 1
OrganizationPhase 2
“I can view critical and whole system
information.”
CollaborationPhase 3
“I can support transformational
teaching and learning.”
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 19
Technology � how connectivity and collaboration technology, can enable and
increase productivity in the learning process – in a cost effective way
Mobility• Wireless• Connectivity • Quality of Services
Learning• Hybrid• Virtual Classroom• Video
Data• Data Center• Data Storage • Data Recovery
Efficiency• Converged Networks• Applications
Security• Physical • Network • Data
Bandwidth• Supercomputing• GRID• National Research
Networks
Buildings• Dorms• Classrooms• Labs
Convergent Technology
• IP Telephony• Data, Voice, Video
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 20
Sustainability
Financial sustainable support from Public Sector Role
• Public and Private Investment on technology, content, teachers, students
• Private Sector Partnerships and collaboration
• PPPs to Invest and Encourage in e- inclusion
• Technology for Education –Coordinated Plan, nation wide
• Channel funds to Relevant use oftechnology for education
http://www.escola.gov.pt/objectivos.asp
One Example - Portugal
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 21
Sustainability
Strategic Corporate Responsibility from Private Sec tor
Source: Michael E. Porter and Mark R. Kramer
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 22
Sustainability
Characteristics of a Good Partnership
� Essential to transformation
� Mutual benefit
� Sense of shared destiny
� Sense of urgency / timing
� Long-term commitment to success
� Deep bonds
� Trust
Presentation_ID 23© 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential
How we think we can help…
Networking Academy Program
( As of October 31st )
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 24
Large andGlobal
Diverse Students andCommunities
Students: Age, Gender (19%), and Challenging Circumstances
Communities: Mature and Developing Countries
165+ Countries750,000+ Students/Year2.7 Million+ Students over 10 Years
Cisco Networking Academy Program
Diverse Educational Institutions
Entry Level Networking Skills EducationFocus: Individuals and Underserved Communities
Universities, Community Colleges, Vocational Schools, Secondary Schools, Non-profit Organizations, Second Chance.
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 25
Over 10 Years of Innovation in IT Skills Education
� Globally consistent, locally relevant
� Impact on individuals, communities, and education
� Public private partnership ecosystem approach
� Comprehensive and sustainable
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 26
Cisco Networking Academy
“2.0” Portfolio
Student Networking Knowledge and Skills
Networking for Home
and Small Businesses
Working at a Small-to-Medium Business
or ISP
Introducing Routing and Switching in
Enterprise
Designing and Supporting
Computer Networks
Building Scalable Internetworks
Implementing Secured Converged Wide-Area Networks
Building MultilayerSwitched Networks
Optimizing Converged Networks
Network Fundamentals
Routing Protocols and Concepts
LAN Switching and Wireless
Accessing the WAN
CCNP
Packet Tracer
CCNA Exploration
IT Essentials: PC Hardware and Software
CCNA Discovery
IT Essentials
Small and Medium Business Networking
Enterprise Networking
SOHO (Small Office -Home Office)
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 27
Technical Support Professionals
Network Design and Administration
Cisco Networking Academy
Potential Career Paths
Programming and Software Engineering
Foundation for Most Careers in
the Information Economy
Telecommunications Industry
� Network Administrator� Network Engineer� System Administrator� Network Analyst� Internet Network Specialist
� PC Support Specialist� Help Desk Technician� Network Technician� Hardware Installation Coordinator� Software Applications Support
� Visual Programmer� Programmer/Analyst� Software Applications Analyst� Quality Assurance Analyst� Technical Writer
� Cabling Installation Technician� Telecommunications Technician� Cabling Installation Coordinator
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 28
Cisco Networking Academy
Effective with Major Impact
91% Use Skills Daily79% Pursue More IT Education40% Say Networking Academy Positively Impacted Their Careers
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 29
Cisco Networking AcademyEngagement by Multi-user Games for Social Learning
Instructor console view of multi-user “King of the Hill” game
Instructor console view of multi-user “Relay Race” game
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 30
Cisco Networking AcademyEngagement of Community… www.academynetspace.com
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 31
Cisco Networking AcademySkills Competitions and talent identification
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Cisco Networking AcademyInternships for Talent Identification
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 33
What have we learned?
� Education is vital…
� 21st century skills are needed
� We must engage students…and enable teachers in new ways
� Technology can help…..engagement, content, access, scale
� Partnerships are important for sustained success …government, education, employers
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 34
Working Together
� Get informed–Explore, understand and support
� Get involved–Establish effective partnerships
� Get inspired– Share your ideas
Getideas.org
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 35
Thank you
For more information on Cisco’s NetWorking Academyhttp://www.cisco.com/web/about/citizenship/socio-economic/NetAcad.html
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCorporate Affairs 37
7 Areas of Consideration for Education Investment
1. Education increasing in importance for Country Competitiveness
2. Employers Demanding technical capability and 21c skills : collaboration, analytical thinking, problem solving, work-readiness
3. Students as Internet natives , demanding engaging/relevant education
4. Instructors as Internet immigrants , with their role changing to coach/facilitator rather than sources of content
5. Content/curriculum as rapidly changing and available from diverse sources, including students
6. Technology as an enabler
7. Sustainability via Public-Private Partnership