RFID Tagging Services

Library Outsourcing Ltd.

www.libraryoutsourcing.com

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With our tried and tested ultra-

efficient system we have tagged

over 25 million items with

virtually no disruption to library

operation and excellent feedback

from all our customers.

We believe there are two key requirements for the tagging

stage to help enable a successful RFID project:

First it must be done

correctly, having a skilled,

committed and driven team

is essential to sustain the

quality of the work

throughout the process.

Second is timescale, being

able to accurately, to the day,

forecast completion of the

tagging process allows the

rest of the project to be

implemented on time and on

budget.

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TAGGING OPTIONS

When you upgrade to RFID one of your

greatest challenges will be the retrospective

tagging of your stock, but not if you use our

Tagging Services.

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Provided by Library Outsourcing

Tagging Services

Option 1: The Tagging TeamAll-inclusive: we do all the work on the RFID project, you carry on with your daily tasks.

2Option 2: Set-up and GoWe ensure a stress-free initiation of your RFID tagging project, you do the tagging.

3Option 3: A Helping Hand

We ensure a stress-free initiation of your RFID project, you do the tagging alongside one or more of our experienced taggers.

4Option 4: Tag and CleanIncludes The Tagging Service plus extra care for the books and shelves, leaving them neat, tidy, fresh and clean.

5Option 5: TransformationAn all-encompassing service which not only tags all your stock but prepares your library for a new start.

6Option 6: Made to Measure

The Tagging Team service plus whatever other service you require.

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Provided by Library Outsourcing

Option 1: The Tagging Team

All-inclusive: we do all the work on the RFID project, you carry on with your daily tasks.

This is the most heavily utilised of our tagging related services: we do the job for you, updating you on the

progress daily while your staff and readers continue undisturbed.

The Tagging Team Service is for all libraries looking for a stress-free, fast, reliable, all inclusive RFID

tagging project, completed by professionals with many years’ experience and over 25 million correctly

processed items.

This service includes:

Scoping and planning the tagging project;

Our experienced tagging team carry out the tagging of your stock;

A supervisor permanently on site and an assigned Project Manager;

Quality control processes including physical and digital checks;

Daily communication with library staff on our progress;

Daily reports on our progress via emails;

Guaranteed completion of the project within the agreed time scale;

Processed items being returned to their original positions;

Our own tagging equipment used throughout;

Full library staff tagging training before we leave;

NB. Price is all-inclusive and our charges are per item processed. Price depends on the quantity and

character of the stock to be tagged.

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Provided by Library Outsourcing

Option 2: Set-up and Go

We ensure a stress-free initiation of your RFID tagging project, you do the tagging.

RFID tagging is a challenging process that depends on the initial set up being correct and tight quality

control processes to be successful. Our research shows that many librarians / library staff, experience high

levels of stress when a change like RFID implementation takes place within their library, especially when

they are involved in the tagging of the stock. This stress is predominantly due to lack of familiarity with

the technology being used and how to use it.

Our support clarifies such questions as:

How does the hardware work?

How does the software work?

The variety of tags and their usage.

How to do the tagging?

Where to position the tags?

Possible mistakes and how to correct them.

We have created our Set-up and Go Service with Library Staff in mind – you are responsible for the

tagging and we help you achieve a stress-free RFID tagging project initiation, which will ensure a

successful project outcome.

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Provided by Library Outsourcing

Option 2: Set-up and Go

We ensure a stress-free initiation of your RFID tagging project, you do the tagging.

We offer a highly experienced project manager to be with you on site for a minimum of one

week. Our project manager will cover the following areas:

Setting up your hardware and software;

Full training on how to use the hardware and software;

Full training on the variety of tags and their intended usage;

Full training on the RFID tagging process;

Planning the tagging process step by step: sequence of areas to be tagged, dealing with

returns, etc;

Oversee the start of your tagging project, answering all questions;

Quality control on the processed items, highlighting any possible issues and how to avoid

them;

Friendly and comprehensive response to questions connected with the RFID project;

Remote data checking for quality control;

Leaving you comfortable enough to carry on and complete the tagging project on your

own;

NB. Price is all-inclusive and our charges are per item processed. Price depends on the

quantity and character of the stock to be tagged.

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Provided by Library Outsourcing

Option 3: A Helping Hand

We ensure a stress-free initiation of your RFID project, you do the tagging alongside one or more of our experienced taggers.

Many libraries, through budgetary restrictions or other reasons, decide to tackle the tagging project alone.

Though many are successful the most likely issue will be timescale, meeting deadlines is often far more

challenging than libraries expect. The project seems to continue forever due to insufficient staff, the work

not being carried out on a regular basis, lack of motivation, demanding workloads, etc. Figures show that

one of our experienced taggers may process up to 5 times more items per day in comparison with a library

staff member who is burdened with other duties.

We have created our Helping Hand Service with the Library Staff and their workload in mind. It contains

all the characteristics of the Set-up and Go service but we also provide one or more of our highly

experienced taggers to work alongside the library team:

The Set-up and Go Service;

Our tagger/s work alongside library staff until the project is completed;

Our tagger/s assist and deal with queries once our project manager leaves;

Our tagger/s communicate daily with library staff on the progress of the project;

Our tagger/s send daily reports on the work done for the day;

NB. We recommend our Helping Hand service to all libraries with a tight budget but especially to

libraries with more than 25,000 items. Having one of our taggers on hand provides peace of mind for

larger libraries who would prefer their staff to be involved. The number of taggers on site depends on the

number of items to be tagged, expected input of library staff, any deadlines, etc. We apply the charge for

the Set-up and Go Service plus charge per item processed by our taggers, not per tagger. Our taggers use

their own equipment and ensure all health and safety requirements are met. Our taggers have a

minimum of 4 years’ experience working on RFID projects across Europe.

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Provided by Library Outsourcing

Option 4: Tag and Clean

This level of service includes The Tagging Service plus extra care for the books and shelves, leaving them neat, tidy, fresh and clean.

The majority of libraries we have operated in suffer from dusty, dirty books and shelves. The arrangement

of the books on the shelves is often messy and not in order, despite the huge efforts of the library staff. This

is especially the case within university or college libraries, basements, rolling stacks or reserves. These

issues are often amplified where construction work is taking place in or around the library.

While completing an RFID tagging project an opportunity is available to rectify these issues. We have

designed our Tag and Clean service with this in mind.

This service includes:

The Tagging Team service;

All items for tagging are dusted, using special equipment where necessary;

All shelving (tagged item areas) cleaned with specialist cleaning products;

Skilled team to deal with special collections;

Items returned to shelves in order and in line, looking neat and tidy;

All floor areas and shelving vacuumed and cleaned;

NB. Price of The Tagging Team service plus a charge per linear meter for the cleaning – offering a

discounted price against our regular stand-alone Cleaning Service.

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Provided by Library Outsourcing

Option 5: Transformation

An all-encompassing service which not only tags all your stock but prepares your library for a new start.

This service will provide the full RFID tagging service plus many extras as shown below. We will leave

your library looking pristine with all stock ready for your RFID launch, , weeding complete, clean, no

barcode problems, catalogue updated, you really will be ready to go.

The Tagging Team Service;

All areas cleaned and left dust free;

All stock cleaned and left dust free;

All damaged or unreadable barcodes replaced and updated on your catalogue (access required);

All shelving checked for correct shelf order, re-shelving as necessary;

Weeding service (from provided pick list);

All areas left neat and tidy;

Any beyond repair stock removed, catalogue entry updated;

NB. We use our own equipment for the barcoding, tagging process and cleaning. You provide the

barcodes. Access to your library management system will be required through library computers. Pricing

based on stock levels, stock condition and other factors, site visit required.

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Provided by Library Outsourcing

Option 6: Made to Measure

The Tagging Team service plus whatever else you require.

Any RFID tagging project means all your stock is going to be handled, every item will be picked up,

processed and returned to the shelf. In that process lies an opportunity to perform whatever other stock

related tasks are required, and Library Outsourcing have the skills to perform these tasks.

The Made to Measure service could include anything, from a full barcoding and cataloguing service to a

library move. Whatever you need we have the people to provide the service. If you have a project in mind

we would be happy to discuss and scope it with you.

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Providing Services To Libraries

Who We Are

If it’s a library we can help.

Library Outsourcing specialise in designing, implementing and managing high volume labour intensive projects

set in a library environment.

All library sectors have benefitted from LO’s service, including public, academic, private, law, hospital and

corporate.

Library Outsourcing

Why You Should Choose Us

Other library service suppliers use temporary/agency/casual staff

to complete their projects, Library Outsourcing do NOT, we have

teams working with us continuously. The advantage of this is a

guarantee of quality, eliminating the need for initial training at

project start and the highest output per day per person in the

industry, by far.

Complete project management

Guaranteed quality standards

Guaranteed completion on time

No additional costs

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www.libraryoutsourcing.com

Library Outsourcing Ltd.

THANK YOU!