rewrite oakland: ux, ui, unity
DESCRIPTION
Keynote from Oakland's National Day of Civic Hacking event.TRANSCRIPT
UI,$UX,$UNITY$Cyd$Harrell,$Code$for$America$
Honolulu$July$2012$$A$hackathon$without$code$
311 Story slide
@sf311 GG Park sprinklers on full blast this AM; ground already soaked & mud starting from heavy fog - very wasteful, anything you can do?
@cydharrell: thanks, we'll look into it, your ticket number is xxxxxx
…about 45 minutes…
Photo%credit:%kirinonakame%on%Flickr%
not$a$luxury$
High$Stakes$
Photo%credit:%Ed%Lea%
�Fix the machine, not the person� -- Aaron Swartz, 9.25.12
$
An$oversimplificaBon$
Design Mediates HOW SOMEONE CAN DO A THING
An$oversimplificaBon$
Civic Design Mediates HOW A CITIZEN CAN INTERACT WITH GOVERNMENT
HOW SOMEONE CAN DO A THING who? what thing?
using what? how hard is it?
Slightly$less$oversimplified$
what thing? how do they describe it?
what does it mean to them? (why) do they want to do it?
HOW SOMEONE CAN DO A THING Even$less$oversimplified$
who? what are their abilities? what are they used to? what do they expect?
Even$less$oversimplified$
HOW SOMEONE CAN DO A THING
using what? something familiar? something new? a spoon?
Even$less$oversimplified$
HOW SOMEONE CAN DO A THING
what does it feel like?
Even$less$oversimplified$
HOW SOMEONE CAN DO A THING
how hard is it?*
*for them?
Monopoly Ownership
Government$is$Different$
Civic Design Mediates HOW A CITIZEN CAN INTERACT WITH GOVERNMENT
Respect Participation Unity
Principles$for$Civic$Design$
SBll$PreHy$High$Stakes$
Respect Participation Unity
Principles$for$Civic$Design$
Respect Participation Unity
Principles$for$Civic$Design$
311 Story slide
@sf311 GG Park sprinklers on full blast this AM; ground already soaked & mud starting from heavy fog - very wasteful, anything you can do?
@cydharrell: thanks, we'll look into it, your ticket number is xxxxxx
…about 45 minutes…
Questions? [email protected]