revitalizing our asq section from near collapse
TRANSCRIPT
Revitalizing our ASQ Section
from near Collapse
Speaker Information
• John Scheftic, Chair (2012 – 2015)• Section 0810 – Akron-Canton, Ohio• Members – 355• Meetings – Cambria Suites, Akron-Canton
Conference Room
Akron-Canton Section 810
• The Akron-Canton Section of ASQ was incorporated in 1958
• Currently 355 Members• Highest Number of Members ~ 1200• Rich Heritage - W. Edwards Deming spoke
at one of our meetings
Akron-Canton Section 810
0 50 100 150 200 250 300 3501954
1965
1976
1987
1998
2009
2020
Longevity of Akron-Canton
April 2015 Current Members - 331
ASQ
Joi
ned
Dat
e
Akron-Canton SLC Members
Position MemberSection Chair John Scheftic
Treasurer Michael Marley
Secretary Robin Beatty
Audit Committee Chair Robert Moyer – ASQ Fellow
Akron-Canton SLC Members
Position MemberMembership Committee Chair Michael Marley
Nominating Committee Chair John Scheftic
Vice Chair – Program Speakers James Littlefield
Vice Chair – PAR Committee Chair 2015 Linda (Xingdan) Li
Akron-Canton SLC Members
Position MemberSharePoint Administrator Michael MarleyEducation Committee Chair James Lawrence
Website Administrator Michael JuskiwPresentation Recording Administrator Peter Mihalick
Akron-Canton SLC Members
Position MemberRU Certification Manager Rose Wilcosky
Database Administrator Jerrold Hoover
Re-Certification Chair Joseph HeislerAdvancement-In-Grade Liaison
Robert Moyer – ASQ Fellow
Akron-Canton SLC Members
Position MemberSpecial Projects Assistant Bart HamiltonSpecial Projects Administrator Vickie Roe
Past Chair & Advisor Gerald Pedoto
Past Chair & Advisor Dilip Shah – ASQ Fellow
INNOVATION DESCRIPTION
Voice of the Customer Response• Develop Webinar – Based Training
Modules• SLC Approved Purchasing the Necessary
Equipment• Webinars to include webcasts of
presentations given in technical & dinner meetings.
INNOVATION DESCRIPTION
Presentation Recordings• The first webinar was February 18, 2014,
where a Lean Six Sigma Overview Presentation, by James Lawrence, was recorded.
• The second recording was of our Spring Conference, in March
• Lack of Volunteers – Developing Our Webinar & Education Program will take more time
CHANGE OUR PAR PROJECT
Review of the Past 2½ - Years• Newly Elected Chair Resigned in July 2012• September 2012 SLC Meeting• October 2012 accepted position of Chair• October 2012 Section Meeting – 12
members attended• November 2012 Section Meeting – 14
members attended• December – No meeting
THE PLAN – THE GOAL
• The goal was simple; stop the section from dissolving, turn it around and make it thrive.
• January 2013 – Build a New Foundation
Difficult Decisions• Reduced Section Meetings to the minimum
requirement of 4/Year• Cancel the Spring Conference• Time to Build
THE SOLUTION
• Recruit new SLC members• Survey section members• Video monthly training meetings and
conference presentations to make available to all section members
• Change the monthly meeting location• Change the days for monthly section
meetings
THE SOLUTION
• Increase the conference to 2-days; Friday and Saturday
• Promote ASQ and our section through regular emails and newsletters
• Develop a new internet web site• Change banking institution to make
managing & depositing funds easier
DECISION
• Implement quality concepts to improve our section
• Member Survey• Training• Encourage Members• Implement Suggestions• Improve Communication• Recruit new SLC members
OPTIMIZATION
• Attend the Division 8 training conference and obtain valuable information, for leading our section
• Failure is Not an Option• Member Value is our Goal• Communication is Key• Appreciate your SLC and Section Members
EXECUTION
• Innovation planning meetings• Personally contact and recruit new SLC
members • Survey section members to determine how
we could improve• Find a new location for our regular section
meetings
EXECUTION
• Record section meetings and conferences• Alternate section meetings to either
Tuesday or Thursday; benefit to members• Change to Chase Banking: Convenient
locations and no monthly fees• Invested extra funds• Planning & Follow Through
COMMUNICATION
Newsletter Improved
Our next monthly section meeting is Tuesday, January 20, 2015, 5:30 - 8:00 pm
Before Dinner Presentation by James Lawrence“Beyond Form Strom Norm & Perform – High Performance Teaming”
The presentation addresses using concepts of high performance teaming to develop and lead high performance teams.
After Dinner Presentation by James Lawrence“The Quality Space – Defining, Measuring, & Improving a Quality Culture”
The presentation gives a perspective of assessing and improving a quality culture in a technical organization. will be followed by a “Team Wisdom” Jeopardy contest among the attendees.
Akron-Canton Section 810 January 2015 News
The Global Voice of QualityTM
The American Society for Quality, Akron—Canton Section 810 January 2015
COMMUNICATION
• Communicate with members through monthly newsletters
• Reminders: Email members 1-week and1-2 days prior to each meeting or event
• Surveys to learn what the members need
NEW LOCATION
January 2014 – A New Location Chosen
NEW LOCATION
January 2014 – A New Location Chosen
TRANSFORMATION
• Our webmaster created a new web site that is continuously being up-dated. Other sections also called, for information and help, to create a web site, for their section. www.asq810.org
• A comprehensive schedule for 2015 is posted on our web site.
TRANSFORMATION
• Attendance of Section Meetings increased from 12 to 40
• January 2015: 12 SLC Members attended the SLC Meeting, in a Snow Storm. Crowded around a small round table
• February, Cambria Suites purchased larger tables, for our SLC meetings
• Currently 14-SLC Members and Growing
EXCITED
• Excited, in the transformation, for our section over the past 2½ years
• Spring Conference – 2015 had 50 members attending over the 2-days
• Focusing on Member Value is the key to our success.
• Don’t rest on your Laurels – Continue to Improve
GOING FORWARD
• May 2015 – Planning to broadcast our section meetings through Go-To Meeting
• Region 8 Training: We will host the Region 8 Training in September 2015
• Spring & Autumn Conferences: The 2-day format, Friday & Saturday will continue.
• Joining with the local ASME for special joint meetings and events
THANK YOU
Thank you for allowing me to share our success with you.
Respectively,John Scheftic, ASQ-810 Chair
Questions?