review of digital 21 strategy
TRANSCRIPT
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 1
Digital 21 Strategy Review Presentation to Digital 21 Strategy Advisory Committee 21 March, 2013
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 2 Slide 2
Meeting agenda
Project status
2008 Digital 21 Strategy review
Proposed vision
Proposed strategic themes
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 3
Project status
Hong Kong’s new ICT blueprint
Stage 1: Fact finding and engagement
Stage 2: Preparation of a new strategy
2013 second half
Requirement prioritisation ICT strategy definition Business justification
Research and benchmarking Stakeholder consultation Strategic requirement
identification Future vision scenario verification
Slide 3
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 4 Slide 4
Meeting agenda
Project status
2008 Digital 21 Strategy review
Proposed vision
Proposed strategic themes
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Digital 21 – looking back
Slide 5
1998 High capacity
communications systems Common software interface
for secure electronic transactions
People who know how to use IT
A cultural environment that stimulates creativity and welcomes advances in the use of IT
2001 To enhance the world class e-
business environment in Hong Kong To ensure that the Hong Kong
Government leads by example To develop Hong Kong's workforce
for the information economy To strengthen the Hong Kong
community for digital exploitation To leverage Hong Kong's strengths
in exploitation of enabling technologies
2004 Government leadership Sustainable e-government programme Infrastructure and business environment Institutional review Technological development Vibrant IT industry Human resources in a knowledge economy Bridging the digital divide
2008 Facilitating a digital economy Promoting advanced technology
and innovation Developing Hong Kong as a hub for
technological cooperation and trade Enabling the next generation of
public services Building an inclusive, knowledge-
based society
Foundation Connection
Digitalization
Acceleration
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 6 Slide 6
Recap of 2008 Digital 21 Strategy
Statements of Desired Outcomes (SDO) of the 5 key action areas under 2008 Digital 21 Strategy
1. Facilitating a digital economy
2. Promoting advanced technology and innovation
3. Developing Hong Kong as a hub for technological cooperation and trade
4. Enabling the next generation of public services
5. Building on inclusive, knowledge-based society
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
SDO1: Facilitating a digital economy
Slide 7 Slide 7
103,107
114,230
122,400
90,000
100,000
110,000
120,000
130,000
2008 2009 2010
Number of personsengaged in the ICTsector
4.9%4.4%
5.4%
0.0%
2.0%
4.0%
6.0%
2008 2009 2010
Percentage of GDPgenerated by ICT
Source: “Hong Kong as an Information Society”
Percentage of GDP generated by ICT
ICT sector employment
Data centre development
Cloud infrastructure development
Internet exchange infrastructure
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
SDO1: Facilitating a digital economy (cont’d)
Index of Economic Freedom 1st globally since 1995
1st globally technological Infrastructure in 2012
3rd in Asia Pacific in Cloud Readiness Index in 2012
7th lowest risk globally and 1st lowest risk in Asia Pacific in 2012
Digital Economy Rankings 7th globally and 1st in Asia Pacific in 2012
Global Competitiveness Index 9th globally in 2012/2013
Slide 8 Slide 8
Global Innovation Index 8th globally and 2nd in Asia Pacific
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
SDO2: Promoting advanced technology and innovation
Slide 9 Slide 9
5 Grand Awards and 6 Merits in 2012
1 Chairman's Award in 2012
3 Winners in 2012
Public Sector Information (PSI)
Science Park Phase 3 150 additional companies 4,000 research related jobs
Research and development
Cyberport Mobility Experience Centre (MEC)
Awards
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
SDO3: Developing Hong Kong as a hub for technological cooperation and trade
Shenzhen-Hong Kong Innovation Circle
Guangdong / Hong Kong Technology Cooperation Funding Scheme (TCFS) 44 joint projects with a total funding of over
$250 million
Partner State Key Laboratories (PSKLs) by pairing up with the SKLs in Mainland
Local universities have established their Industry, Academic and Research Bases in the High-Tech Zone of Nanshan District in Shenzhen
Slide 10 Slide 10
Closer Economic Partnership Arrangement (CEPA) – IT-related liberalisation measures under CEPA
CEPA
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
SDO4: Enabling the next generation of public services
0
100
200
300
2010 2011
Total e-transaction
160 million
280 million
Number of online e-Government transactions
Source: Survey by OGCIO
e-Procurement
e-Health Record (e-HR)
Electronic Information Management (EIM)
Slide 11 Slide 11
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
SDO4: Enabling the next generation of public services (cont’d)
Citizens
Government
Feedback from citizens to the Government
Notification to citizens from the Government
Mobile strategy to engage citizens
Slide 12 Slide 12
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
20.0%
78.6% 78.6%
90.8%
94.3%96.7%84.8%
7.8%6.7%
24.8%16.4%16.4%
0.0%
25.0%
50.0%
75.0%
100.0%
2005 2008 2011
SDO5: Building on inclusive, knowledge-based society
Slide 13 Slide 13
Free Wi-Fi Internet access in Government premises Making web content available for all
Percentage having used a computer
Mainstream community
Children in low income family
Elderly
People with physical disabilities
Source: Study on Digital Inclusiveness in Hong Kong
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
SDO5: Building on inclusive, knowledge-based society (cont’d)
Internet Learning Support Programme “i Learn at home”
eElderly portal
Internet access
Slide 14 Slide 14
Youth Portal
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 15 Slide 15
Meeting agenda
Project status
2008 Digital 21 Strategy review
Proposed vision
Proposed strategic themes
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 16
‘Digital Hong Kong’
Consultation workshops / sessions Digital Hong Kong vision – working version
Developing and sustaining Hong Kong
as a world digital city
Slide 16
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 17 Slide 17
Meeting agenda
Project status
2008 Digital 21 Strategy review
Proposed vision
Proposed strategic themes
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 18 Slide 18
Meeting agenda
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 19 Slide 19
Strategic focus – e-Community
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 20 Slide 20
Strategic focus – e-Community
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
e-Community – international experience
Estonia
Selected e-ID usage Pre-paid public transport ticket National health insurance card e-Voting
e-ID allows the development of secure e-services and can be used in any system, public or private, where electronic identification is needed
X-road project enables secure Internet-based data exchange between the information systems of departments in Estonia
Belgium
Any Belgian citizen can access the “My File” application after receiving their e-ID card. Citizens can consult all transactions performed over the last 6 months by government officials who have accessed their data
If the child is lost or has an accident, the Kid ID features a special phone number that is connected to a list of 7 contacts.
Slide 21
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 22
e-Community – international experience
Rio de Janeiro, Brazil
Intelligent traffic – manage the movement of traffic and public transportation systems
Emergency Response System – drastically reduce the reaction times to emergency situations by using instant mobile communications and after the fact analysis to further improve response time and coordination
Sustainable building – proliferation of sensors that monitor, measure and respond to everything from motion and temperature to humidity, energy use, equipment status, occupancy and light
Intelligent Operations Centre – an cross-department dashboard executive dashboard with drill-down analytical and predictive capability into each underlying department
fixmystreet, UK
Open source and copied in many countries
Nationwide collaboration tool to make it easy to report potholes, broken street lights etc
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 23
Potential actions – digital inclusion and ICT education
Leve
l of s
ophi
stic
atio
n
General population Specific individuals
Developing digital literacy
among all social groups
Cultivating passion and innovation for ICT
Nurturing ICT skills in school
Wireless access to internet
100110 010010 100110
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – providing next generation e-services through ICT
Password e-ID
e-Certificate will be provided as default. It is valid until the ID card is invalidated
Slide 24 Slide 24
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – providing next generation e-services through ICT
User connects ID card to computer with card reader and access to MyGovHK on internet
Face-recognition could replace password. Web-cam scans the face image of the user
Security token could be provided to generate passwords to key in
One-time password could be sent to mobile phone
Security options for two-factor
authentication
Slide 25 Slide 25
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – providing next generation e-services through ICT
My details
My bills
e-Forms
My messages
My calendar
My job opportunities
My business
My health
My views
Enable one-stop
online public
services
Banking and finance
Driver / Vehicle licence renewal
Water bill payment
Voter registration
Passport application
Public exam registration
Examples
Slide 26 Slide 26
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – e-Citizenship and smart city
Citizen in a smart city Customised yet secure information dissemination and interaction at a fingertip
Engagement
Advanced and customised data
insights
Environment
Charity and community services
Richer and sophisticated interaction to support the needs of the community
Slide 27
Weather
Transport
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Facilitate improvements in digital literacy by incorporating more ICT elements in school curriculum
e-Community – summary of potential actions
Digital identify
Digital mailbox
Consultation
Digital literacy
Charity and community service
Smart city
Slide 28 Slide 28
Provide a single digital identity to all Hong Kong citizens free of charge
Link the e-identity authentication with a digital mailbox facility
Enable a more interactive and effective mode of consultation with the public using e-channels
Enabling on-line platforms to support charity and community service
Support initiatives which help Hong Kong to become a smarter city
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 29
Strategic focus – e-Economy
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 30
Strategic focus – e-Ecomomy
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 31
e-Economy - international experience
NYC NEXT IDEA – global business plan competition for innovative ICT ventures
10 incubators to help tech startups
Made In NY Digital Map – interactive map of startups, investors, incubators and tech job opportunities Applied Sciences NYC –
establishing the Cornell-Technion Innovation Institute on Roosevelt Island to boost innovation
New York City
SXsocial – online tool to search for and message other conference attendees
Interactive incubation playground – features keynote presentations from top ICT thought leaders
SXSW Web Awards – competition uncovers the best new digital work, from mobile and tablet apps to websites and installations, while celebrating those who are building tomorrow's interactive trends
South by Southwest (SXSW) Interactive Festival, Austin, Texas
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
e-Economy – international experience
Slide 32
Research Triangle Park (RTP)
THE MISSION OF RTP To promote university, academic, industry and government collaborations leading to the establishment and
maintenance of research, scientific and technology-based facilities within the Research Triangle and North Carolina, creating quality jobs and opportunities for citizens. RTP is managed by The Research Triangle Foundation of North Carolina, which works to attract quality
jobs, foster collaboration with universities and sustain RTP as a continued engine for the region and state's economic growth. http://www.rtp.org/about-rtp
Now home to 170 global companies, 39,000+ high-tech workers
1,800 start-up companies created since 1970
Strategy: Focus on scientific research and enterprise Transform economically disadvantaged area through a public/private partnership to generate economic activity (North Carolina had 2nd lowest per capita income in USA)
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 33
Potential actions – expanding from digital inclusion to ICT talent proliferation
Leve
l of s
ophi
stic
atio
n
General population Specific individuals
Developing digital literacy
among all social groups
Cultivating passion and innovation for ICT
Nurturing ICT skills in school
Access to internet (WiFi, broadband, 3G, etc.)
Career opportunities for ICT professionals
Co-design & co-delivery of courses by academics & ICT industry leaders
Brand-building the ICT profession
Opening up opportunities for
graduates
Entrepreneurs & ICT leaders in corporations / SMEs / communities
$
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – developing mobile application centre of excellence (CoE)
High mobile penetration rate
(~230%) Tech and design
savvy culture
Incentives for developing applications for the
underprivileged groups
Open public data to facilitate innovative mobile application
development
Mobile Application Centre of
Excellence
Slide 34 Slide 34
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – promoting digital awareness & ICT adoption within the SME community
Cloud platforms from the private sector
Early adoption by SMEs
Cloud platform for SMEs provided by the Government Productivity tools for SMEs to improve business performance
Promote success stories of ICT
adoption
Advisory services & online educational resource
SMEs adopt ICT more
widely
Slide 35 Slide 35
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
e-Economy – industry & economic development via innovation and entrepreneurship
ICT research
Investors
IP rights experts
Incubation & startups
Innovative application
Data centre hub
Mobile application CoE
ICT for SMEs
Innovation export to global market
Financial services
Building & construction
Logistics
Digital gaming
Retail
Media
$
Slide 36
Innovation & entrepreneurship ICT Industry growth Hong Kong’s economic development
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Technology Talent & skills
Pearl River Delta
CEPACEPA
Beyond Pearl River Delta
Across Mainland China
ICT market development & business opportunities
Hong Kong as gateway for Chinese companies to expand
to the global market
Collaboration with Mainland China could benefit ICT industry development
Slide 37 Slide 37
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Promote R&D centres that contribute to the advancement of ICT
e-Economy – summary of potential actions
ICT elements in education system
Competency framework
Cloud for SMEs
Innovative business solutions
Mobile application CoE
Data centres
Slide 38 Slide 38
Incorporate more ICT elements in primary and secondary school education
Establish a competency framework for the ICT talents
Build a cloud platform for SMEs (by the Government in a pilot stage), and leverage the private sector to provide productivity tools for SMEs
Organise competitions, international conferences, expos and seminar to drive mobile application CoE development
Promote to multinational corporations Hong Kong’s advantages in establishing data centres
Collaboration with Mainland Strengthen the talent, R&D, infrastructure and overall economies
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 39
Strategic focus – e-Government
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 40
Strategic focus – e-Government
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 41
e-Government – international experience
Denmark
Dublinked, Ireland Non-profit acts as a structured engagement mechanism with Dublin Authorities
Members collaborate to solve shared urban challenges, sharing knowledge / experience
Enabling data-driven innovation and promoting Dublin as a world-leader in developing and trialing new urban solutions
Don’t Eat At ___
When citizens see restaurant inspection data Consumer behavior drives compliance Well rated restaurants experience more business Badly rated restaurants experience less business Emergency Room Visits due to food born related illnesses declined by 16% in year one, 6% in year two, 3% in year three
Pushes unfortunate health inspection information to app users who ‘check in’ to a restaurant
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Government
Expand citizen-centric e-Government services
Open up public data
Maximise mobile communication penetration
Support a competitive and open marketplace
Develop mobile applications
Potential actions
Slide 42
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – opening up more public sector information (PSI)
Lands Department
+
Datasets
. . .
OGCIO provides API to facilitate use
Public uses open data for the digital city Bureaux and departments provide data by default
OGCIO defines data standards
Slide 43 Slide 43
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Potential actions – further strengthening citizens’ access to broadband and Wi-Fi
?
?
?
Expand broadband / WiFi coverage
Strengthen school WiFi
Further develop Wi-Fi city
Mobile
infrastructure for an iCity
Slide 44
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review
Promote the need for more shared infrastructure and joined-up services
e-Government – summary of potential actions
e-Government services
Open data
Applications for MyGovHK
Shared infrastructure and services
Open marketplace
Broadband coverage
Slide 45 Slide 45
Expand the scope of next generation, citizen-centric e-Government services and continue to seek improvements in their quality and user functionality
Facilitate further opening up of public data across Government departments
Further develop more mobile applications for MyGovHK platforms
Continue to support a competitive and open marketplace for Hong Kong’s thriving telecommunications sector
Seek to maximise the coverage and penetration of high-bandwidth mobile communications across all of Hong Kong
© 2013 IBM Corporation | IBM and OGCIO Digital 21 Strategy Review Slide 46
Next steps
Hong Kong’s new ICT blueprint
Stage 1: Fact finding and engagement
Stage 2: Preparation of a new strategy
2013 second half
Requirement prioritisation ICT strategy definition Business justification
Research and benchmarking Stakeholder consultation Strategic requirement
identification Future vision scenario verification
Slide 46