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TRANSCRIPT
A SPECIAL SUPPLEMENT
Retrofitsand Upgradesto the Rescue
Retrofitsand Upgradesto the Rescue
JUNE 2004JUNE 2004
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M O D E R N M A T E R I A L S H A N D L I N G / J U N E 2 0 0 4 R3
MATERIALS HANDLINGEQUIPMENT is designed tolast for years, if not decades.That is true even under thedemanding conditions of afactory or distribution center.
Business processes, onthe other hand, seem tochange with every season.New products and new cus-tomers bring with them newmaterials handling chal-lenges.
Often, this is the time forcompanies to consider aretrofit or an upgrade toachieve improved utilizationof the same facility. Today’susers are discovering thatwith the right retrofit/upgrade of existing equip-ment and controls, they canadd years of life to an exist-ing system as they increase
throughput and productivi-ty without adding labor.
In this supplement, we’lllook at the most frequentreasons materials handlingsystems begin to under per-form after years of service,and the most commonretrofits and upgrades toreturn them to as high ifnot higher productivity levels.
Retrofit for materialshandling success Twenty years ago, AmericanAirlines installed a newconveyor and sortation sys-tem at Chicago’s O’HareAirport. Tens of millions ofpassengers later, that systemwas still shuttling bagsfrom the ticket counters tothe airliners.
New equipment as well as controls may be the bestway to add years of productive life to an old system.
A SPECIAL SUPPLEMENT
Retrofitsand Upgradesto the Rescue
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That doesn’t mean luggagejust flew through O’Hare. Thesystem was managed by outdatedcomputer equipment, built andinstalled by a company that wasno longer in business. The pro-grammable logic controllers, orPLCs, directing the bags couldnot collect the real-time infor-mation the airline now neededfor tracking bags globally acrossits network.
Rather than scrap the systemand start over, American upgrad-ed the computer system andretrofitted the conveyors withnew PLCs. The result: Americannow collects the information itneeds and expects to get another 20years or more from its conveyors.
Using retrofits and upgrades toextend the life of an existing materialshandling system has always been aviable option. But the trend has acceler-ated in recent years as the pace of busi-ness process change has accelerated.
“We have retrofitted some systemstwice, including one system that wasoriginally installed in the 1960’s and isstill working,” says Tom Goetz, auto-mated storage and retrieval systemretrofit sales engineer for Retrotech
(585-924-6333, www.retrotech.com),which specializes in upgrading auto-mated storage and retrieval systems.
A tight economy, especially onewhere everyone is expected to do morewith less and funding is difficult tocome by, is also a factor. “A new systemis a capital expenditure and those arehard to justify in an ailing economy,”says Tim Wolf, business developmentmanager, customer services, SiemensDematic (616-913-6200, www.siemens-dematic.us). “An upgrade/retrofit canbe billed as a one-time expense.”
TorqLOC Cuts Cost and Reduces ReplacementsSEW-Eurodrive’s TorqLOC is a com-pact hollow shaft mounting systemthat adds versatility to SEW 7-Serieshollow shaft reducers. SEW’s answerto keyless hollow shaft mounting, theTorqLOC system offers interchange-able bushings for mounting SEW hol-low shaft gear reducer products ontovarious sized solid shafts. TheTorqLOC eliminates the need to cutkeyways or turn the solid shaft toexacting tolerances, thus reducingthe costs of new machines as well aslowering replacement expense.
TorqLOC Features● Dimensionally compact design,
allowing for mounting locationsclose to bearings or machineframes.
● Dependable support of the hollowshaft reducer on the solid shaftwhile delivering maximum torqueand shock load capability.
● Gear reducer can be removed afteryears of service as easily as the firstday it was installed.
● Available in either electroless nickelor stainless steel to withstand theharshest environments.
SEW-Eurodrive’s worldwide manufac-turing strength, combined with localassembly and support capabilityacross America, allows it to offer aconsistent quality standard in drivetechnology, service, and support-asingle resource across America, andaround the globe.
For more information contactyour local SEW-Eurodrive assem-bly center or sales representative,which you can find by visitingwww.seweurodrive.com.
Retrofit in aisle 18At Fred Meyer, an 11-year-old, 18-aisle high-bay storage system servicedby eight manual storage/retrieval machines was no longer getting the jobdone. Order response was slow, and the Clackamas, Oregon, grocer need-ed off-site storage during peak times.
The solution was to expand the existing racking by 15% and retrofit theaisles with six automated pallet handling S/R machines reaching 65 feet tallthat can automatically change aisles (Cleco Systems, Inc., 770-795-9077,www.clecosys.com). An automated conveyor system, including a newchecking gateway conveyor, infeed conveyor,and out feed conveyor systems was added tocompletely automate pallet putaway andretrieval for replenishment.
The results have included not onlyincreased productivity, but Fred Meyer wasable to eliminate two off-site storage facilitieswith the increased storage inside the facility.The grocer saw a payback in less than twoyears for the fully integrated system.
Automating a storage system allowed grocer Fred
Meyer to eliminate two off-site storage facilities.
Keeping pace with new customer service and through-
put requirements are key reasons for an upgrade.
A SPECIAL SUPPLEMENTPROFILE
Manufacturing is as likely toupgrade as a warehouse or distribu-tion center. Only the nature of theequipment is slightly different.
“When you’re upgrading a factory,you’re usually looking at mobile vehi-cles, monorails and overhead trans-portation systems, skid conveyors, andsmall parts buffer storage systems,”says Wolf. “Warehouses are generallyimproving their sortation systems,trailer loaders, or automated storageand retrieval (AS/RS) systems.”
Nor are upgrades and retrofits justlimited to facilities with automatedsystems. The same economic dynamicsare driving makeovers of traditionalfacilities.
“A lot of our customers in the foodand drug industry have had to take onmore SKUs (stock keeping units) thanthey handled in the past, and they haveto deal with more but smaller deliveriesthan they used to,” explains HarveyLevin, allied product manager for MHSLIFT (888-543-8782, www.mhslift.com). “We’re being asked to increasecapacity by up to 40% with new racktechnologies in an existing facility.”
Reasons to retrofitWhile there are more projects todaythan in the past, the reasons compa-nies upgrade their old systems remainthe same as they always were. “Thereare really two reasons for a retrofit andthey have been fairly constant,” Goetzsays. “The first is a change in business
needs. The second is risk abatement.”A change in business needs is the
easiest to understand. “Ten-year-oldsystems, which are quite common,were designed to operate in a differentenvironment,” says Percy May, directorof sales and marketing for FKILogistex Cleco Systems, Inc. (770-795-9077, www.clecosys.com). “You havemore SKUs today than in the past; thequantity of line items is smaller; andthey require a more flexible solutionsince you’re doing more case pickingthan pallet picking.”
New customer service requirementsalso play an important role. “Oldersystems were not designed for therapid turn of inventory that we havetoday,” explains Bruce Boldrin, corpo-rate accounts manager for DaifukuAmerica Corp. (614-863-1888,
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An upgrade not only improves the productivity of a facility, the systems are safer and easier to
maintain.
Three reasons toupgrade your controls● Replace proprietary PLCs with
off-the-shelf technology● Capture and share real-time
information● Gain visibility for trouble-
shooting and maintenance
Voice & Light DirectedOrder Fulfillment
Order Accuracy: UPFulfillment Time: DOWN
Voice:● Accuracy is assured when operators
verify the pick by repeating the carton identifier or scanning
● Picker told quantity to pick viavoice headset
● Picker verbally confirms instruction● Integrates with conveyor network
Lights:● A wide range of movable displays
provide optimum picking efficiency,at the lowest cost per SKU.
● Movable slot displays maximizeyour flexibility to adapt to a changing product mix
● Modular software allows dynamiczone balancing, workload analysis,and picking progress reports
● Integrates with conveyor network
One Source Solutions:● Supply chain management services● WMS & WCS software● RFID Integration● Voice & light directed order
fulfillment● Package conveyor & sorters● Pallet conveyor & robotic palletizing● AS/RS & AGVS● In line scales, print & apply labelers● 24/7 life cycle support services
siemens-dematic.us1-877-725-7500
www.daifuku.com). “They alsoweren’t designed for tasks likepicking an order in the aislesequence for a store. To dothat, you need to add intelli-gence to your old system.”
For many users, the changeshave occurred gradually over aperiod of years. As a result,many managers adjust to newcircumstances with extra work-ers or manual “work arounds.”
“Finally, they reach thepoint where the band aids areno longer working,” says May.“Inventory is building up andan order that used to getshipped in a day now takes aweek. That’s when they realizeit’s time to redefine the needsof the facility.”
Upgrades can enable morethroughput without addingmore equipment. “New motors, gears,and PLCs can bring an old S/R (stor-age/retrieval) machine into the twen-ty-first century very quickly,” saysBryan Young, lead corporate mechanical engineer,SEW Eurodrive (864-439-7537,www.seweurodrive.com). “That willnot only improve efficiency, it willextend the life of the machine andreduce your power requirements.That’s important with the rising costof electricity.”
There are other economic benefits toan upgrade beyond increased through-put and utility savings. “When youupgrade, you also typically create asafer environment for your employeesand the maintenance techs who workon the systems,” says Dennis Gates,vice president of customer services forIntelligrated (513-701-7300,www.intelligrated.com). The improvedtechnology in today’s systems alsoreduces product damage caused by lessprecise older systems. “That’s a leadingfactor in retrofits of conveyor and sor-tation systems,” Gates adds.
Reducing risk Another leading driver of upgrades isrisk abatement, which means increas-
ing system uptime while reducingmaintenance requirements and costs.
“In the 80’s, a system that was oper-ational 85 to 90% of the time withouta full-time maintenance crew was pret-ty good,” says Boldrin. Today, fewcompanies will accept less than 99%reliability.
That level of responsiveness isn’tpossible with older control systems,which may be obsolete. “Twenty yearsago, the PLCs and PC-controls onthese systems were proprietary,” saysKen Johnson, vice president of mod-ernization sales, HK Systems (800-457-9783, www.hksystems.com). “Many ofthe original suppliers are no longer inbusiness, which means you can’t getparts, you can’t repair the boards, thediagnostics aren’t up to modern stan-dards, and you’re losing the peoplewho know how to repair the systems.”
Newer systems provide both reliableand repeatable performance: the latteris the ability of the system to consis-tently position equipment in the rightspot for the work to be performed.“The speeds don’t change, but the per-formance is improved,” Johnson says.“The way new technology controls theS/R machines improves performancebecause each of the steps is faster and
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Look No FurtherIntelligrated is an American ownedand managed, supplier of IntegratedMaterial Handling Systems, Services,and Products. The company wasformed by an experienced manage-ment team led by Chris Cole (CEO),and Jim McCarthy (COO andPresident).
Intelligrated has headquarterslocated in Mason, Ohio, a northernsuburb of Cincinnati, which includeoffices and a Research andDevelopment/product demonstrationfacility. The manufacturing facility,Intelligrated Products, is locatednortheast of Cincinnati in London,Ohio. Additionally, there are directselling and engineering offices locat-ed in Atlanta, New Jersey, Chicagoand Dallas.
As the fastest growing provider ofhigh speed conveyor and sortationsystems, primarily serving the distri-bution marketplace, our manage-ment team has a proven record ofoffering our clients full-service solutions including:
● High Speed Sortation Systems● 24x7 Customer Service ● On Line Parts Catalog● Controls Software● 4 Regional Offices
www.intelligrated.com 513-701-7300
Replacing wire-guided AGVs with laser-guided AGVs
allows a user to more easily reroute vehicles as business
processes change.
M O D E R N M A T E R I A L S H A N D L I N G / J U N E 2 0 0 4 R9
more precise. You eliminate the herky-jerky motion of old motors and getsmooth acceleration.”
Finally, newer systems reduce riskthrough better diagnostics, like a real-time graphical display of the entiresystem including a representation ofwhere breakdowns or jams haveoccurred. What’s more, ongoing main-tenance costs are likely to go down fol-lowing an upgrade.
“Systems degrade over time, evenwith planned maintenance,” says ClydeSears, product manager for automaticstorage and retrieval systems at viastore (616-656-8876,www.viastore.com). “An upgrade notonly improves your performance, butwill reduce the cost of spare parts andservice calls. That lowers your total
cost of ownership when you look outthree to five years.”
Equipment retrofitsHistorically, S/R machines and auto-matic guided vehicles (AGV) are themost common equipment given amakeover. There are solid reasons forthose changes, including significanttechnological improvements.
Take AGVs, for example. The earli-est wire-guided systems relied on awire in a channel in the concrete floorto direct the vehicle. “Over the years,that wire in the floor creates prob-lems,” says Glenn Zetterberg, after-market sales manager, FMCTechnologies (215-822-4300,www.fmcgvs.com). “Plus, the new sys-tems are more reliable and user friend-
ly than the systems we were imple-menting just five years ago. With aretrofit, our customers can move intoa new era of handling.”
Zetterberg says that customers aredoing more than just replacing wire-guided systems. “They’re asking sys-tems to do more and different thingsthan they did in the past,” he explains.“We worked with one customer thatdesigned their system to carry 2,000pound loads. Now they need to doublethe capacity with extended reach forksthat can carry two loads at a time.Another customer just went to a newmanufacturing process that eliminatedthe core in large rolls, so we retrofittedthe vehicles with curved forks that cansupport the bottom of a big roll.”
While S/R machines and AGVs still
The Utah Department of Alcoholic Beverage Controldistributes alcoholic beverages for the entire state from one110,000 square foot distribution center in Salt Lake City.
The 6,000 rack-supported pallet positions in the origi-nal facility were more than enough ten years ago whenthe building was constructed and the state was project-ed to grow by just 2% a year. More recently, the popula-tion growth rate has tripled.
“We’re now shipping 1.6 million cases of alcohol ayear, which is a lot of cases for a state that doesn’tdrink,” says Dennis Kellen, operations manager for thefacility. “We were out space, with product stacked toohigh and in all the wrong places. What’s worse, wewere landlocked.”
Since the department couldn’t build out, they built upinstead, implementing a 106-foot-tall AS/RS system with6,157 pallet positions for full pallet storage (DaifukuAmerica Corp., 614-863-1888, www.daifuku.com). TheAS/RS provides as much storage as the original system inabout 15,000 square feet.
“That allows us to take all of our bulk storage,”Kellen says. “We know where everything is and canidentify it by a license plate number. What’s more, it’seasier to rotate stock and make sure the old inventorycomes out first.”
The warehouse store replenishment system is tiedinto the point of sale system at state liquor stores. Basedon sales, the system automatically creates an order to bepicked based on what has sold the previous week. “We
don’t have to call for the product, it automatically comesout in a full pallet quantity and goes to a bay/bin forpicking purposes,” Kellen says.
The result has been a more efficient operation andreduced product damage and breakage. “For the firsttime, we got through a holiday and ski season without hir-ing seasonal manpower to pick up the slack,” Kellen says.
With the addition of an AS/RS system, Utah consolidated nearly
6,200 pallet storage positions and automated replenishment in just
15,000 square feet.
Building up instead of out
predominateretrofits, that ischanging. “Wehave noticed thatmore and morecustomers areasking for amodernizationof their conveyorand sortationsystems,” saysWolf of SiemensDematic.
Many usersare replacingmechanical sen-sors with photoeyes to reduceproduct jams.“Better sensing increases the controlwe have over carton alignment andflow, regardless of the size or weight ofthe cartons,” says Gates ofIntelligrated.
Often, a project that begins with onepiece of equipment will evolve toinclude more. “It’s not uncommon tosee a company add carousels, pick-to-light systems, or other complementarymaterials handling equipment to thefront end of an AS/RS when one ofthese modernizations takes place,” saysBoldrin of Daifuku America. “Thatallows you to create an integrated sys-tem that supports other missions withinthe facility.”
Software and controls While new equipment is important,software and control-related upgradesdominate today’s market.
“The biggest issue you see in themarket today is the obsolescence issue,”says John MacDonald, commercial mar-keting manager for global drive systems,Rockwell Automation (262-512-2034,www.rockwellautomation.com/gds).“Technology is moving faster on theautomation side than on the mechanicalside. Customers want to move to opensystems that are built on non-propri-etary operating systems, and they want acommon platform that eliminates theneed for multiple experts.”
The move to open, off-the-shelf con-
trols and softwareis in part drivenby costs: userscan easily makechanges andmodifications tothe software, addnew equipment,or swap out PLCsas the need arisesat a lower cost.
It is also beingdriven by theneed for morereal-time infor-mation fromthese systems. Apalletizer, con-veyor, sortation
system, or AS/RS was once a stand-alone piece of equipment with its ownoperating system. Information aboutwhat happened at the machine levelcould be batched at the end of the shift.
Today, the information collected byPLCs on the shop or warehouse floor isneeded in real time across an enter-prise. “Today’s PLCs and software allowyou to connect seamlessly into yourmain system,” MacDonald says. “Onceyou have that architecture in place toshare information, you can upgradethe mechanical pieces one at a time.”
The most important improvementin software today is tied to mainte-nance management, according toIntelligrated’s Gates. “New mainte-nance management systems track theperformance of a system and give arealistic picture of the overall condi-tion/operation of the equipmentbefore and after. It provides details onthe maintenance costs and the amountof time spent by maintenance person-nel to keep the system running. This isan extremely important data gatheringtool that will measure costs and effi-ciency improvements affected byupgrades and retrofits.”
Justifying an upgrade Deciding whether to begin with equip-ment, controls or software is notalways easy, according to Lou Cerny, avice president with consultant Sedlak
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Software and open control-related upgrades now
dominate the retrofit market.
HK SystemsModernization ServicesHK Systems is North America’s mostexperienced automated materialhandling and supply chain softwaretotal solutions provider. The compa-ny’s comprehensive product andservice offerings include automatedstorage and retrieval systems, auto-mated guided vehicles, conveyance,sortation, palletizers, customer serv-ices, warehouse management,transportation management andevent management systems.
A leader in the retrofit and mod-ernization markets, HK Systems isthe most experienced integrator providing aftermarket support for allmakes and models of automatedsystems. Our modernization projecthistory varies from equipmentupgrades to software replacement tosystem expansions. The HK Systems’team stands alone with the resourcesand innovations of a new systemsintegrator dedicated to providingsolutions for our customer’s retrofitand modernization challenges.
Addressing the synchronizedflow of material and informationthroughout a company’s network,HK Systems develops, deploys andmaintains innovative solutions thatimprove customer service, reduceinventory and delivery time andlower overall costs of manufactur-ing, distribution and transportation.
For more information regard-ing HK Systems or ourModernization Services, call 1-800-HKSYSTEMS or visitwww.hksystems.com.
M O D E R N M A T E R I A L S H A N D L I N G / J U N E 2 0 0 4 R11
(330-908-2100, www.jasedlak.com).“Finding the right balance of
equipment, controls and informationsystems is the challenge,” says Cerny.“We may not be replacing a conveyoras much as adding to a system to havethe controls that are necessary to con-nect to a WMS (warehouse manage-ment system) to route things througha system. I may need to add outboardconveyors for instance to hold thingsin a zone while I’m doing the picking.Now you need controls to do that.Companies must step back and take agood look at the operation.”
The goal, Cerny says, is to look at anyupgrade in light of what’s needed tomeet the current needs of the business,with room to expand in the future.
“A lot of planning goes into a retro-fit/upgrade,” says Cerny. “In fact, themore time spent in planning, the high-er the chances for success.”
That’s why the first step to a suc-cessful retrofit/upgrade begins with anoperational audit to benchmark wherethe most benefit is obtainable.
“You want to know where you are?What do you have? What do you need
to have? And what’s the gap,” Cernysays. “Sometimes, it’s as simple asretraining. Other times, you have tomake systems and equipment changes.Always, you want to think about whatyou’ll need tomorrow. We try to pro-vide as much flexibility while stillmeeting the needs.”
An equally important part of thatanalysis is knowing when a retrofit orupgrade won’t work. “The rule ofthumb is if an upgrade still can’t meetperformance or business needs, thenit’s time to start over,” says Goetz ofRetrotech. “We worked with one com-pany whose business had expanded somuch that we had to put in new S/Rmachines. But, we were able to replacethree old machines with two new ones.That made economic sense.”
Getting the job doneAn upgrade/retrofit is a little like sur-gery: you’re not scrapping everything,but strategically removing or repairingthe parts that ail you.
The challenge for most businesses isto perform the operation without dis-rupting the ongoing business. That
creates some logistical challenges togetting the job done.
“Our customers typically schedulean upgrade/retrofit for nights if theydon’t run a second or third shift overlong weekends or during holidays,” saysWolf of Siemens Dematic. “Dependingon the scope of the work and time allo-cation, we’ll schedule an hour by houroverhaul schedule that must be fol-lowed to the letter to get the systemrunning in time. We’ll create a parallelsoftware and controls system so we canswitch back and forth for testing. Thisallows us the time we need to performthe very strategic ‘surgical’ operationand test it as necessary.”
Done right, and the successfuloperation will take the system far intothe future. “We’ve worked on systemsthat have been in place for 35 yearsthat are still getting the job done, eventhough the client though the equip-ment was at the end of its useful life,”says Goetz of Retrotech. “In the rightenvironment with the right upgrades,there’s no reason those systems can’tdeliver results for many more yearsinto the future.”
Retrofitting is a way of doing business for SanfordCorporation, which distributes PaperMate, Sharpie,Uniball, and other brand name pencils, pens and erasers.
“Whenever we have improved the facility, we’ve triedto tweak and modify our basic operating system,” saysLayne Morton, distribution center manager for Sanford’s285,000 square foot facility in Shelbyville, Tenn. “Wehave usually found that we can work with that andremain competitive.”
That philosophy was put to the test after Sanfordconsolidated three facilities into the Shelbyville opera-tion. There, the company ships an average of 30,000cases a day, spiking to 60,000 cases per day during thepeak back to school season.
“We were operating a single sorter with ten lanes ofsortation,” Morton says. Each lane had approximately 16pallet positions. During the peak season, the facilityrelied on temporary labor that was manually sortingcases to the pallet locations. “Our accuracy droppedfrom 99% to 95%, which resulted in an increase incharge backs that was not acceptable,” Morton says.
To erase those mistakes, Sanford retrofitted the origi-nal sortation system with two new sorters serving a total
of 100 lanes, with one pallet position per lane (ForteIndustries, 513-398-2800, www.forte-industries.com).
A label with a bar code identifying an assigned palletposition is applied to every carton. When the label isscanned, the warehouse management system automati-cally routes the carton to the right position for palletiz-ing. A flashingbeacon at thepallet positionautomaticallyflashes when apallet positionis complete andready to betaken to theshipping dock.
“Essentially,we’ve eliminat-ed the humanelement fromsortation,” saysMorton. “Our accuracy rate is back to where it ought tobe, and we’ve seen an increase in productivity as well.”
An upgraded sortation system increased
accuracy from 95 to 99% at Sanford Corp.’s
Shelbyville warehouse.
Erasing sorting errors with a retrofit
O C T O B E R 2 0 & 2 1 , 2 0 0 4
The 2004 Global Supply Chain Conference will be the most comprehensive event of its kind. Thought leaders and leading practitioners will explore the full spectrum of supply chain management—from setting and executing global supply chain strategies to excelling at logistics management to creating a world-class materials handling environment.
The unique “virtual” conference will be presented in three segments:
LOGISTICS TRACK KEYNOTE:Outsourcing Trends in LogisticsAccording to outsourcing experts, 78 percent of North American companies, 79 percent of WesternEuropean companies, and 58 percent of Asia Pacific companies now use third-party logistics (3PL) services. In today’s technology-saturated marketplace, the number of logistics outsourcing opportunitiesand incentives will certainly continue to surge. This Logistics Track Keynote address will offer attendees an overview of the current logistics outsourcing marketplace and examine the evolving role third-partyproviders are playing in the development of “highly integrated” partnerships with today’s shippers.
LM TRACK SESSIONS:● 5 steps to the perfect TMS● Can technology solve the Hours of Service riddle?● Getting the biggest bang out of your 3PL partnership● China: Planning the ideal logistics solution● The Merging of Technology and 3PLs● RFID’s Potential Impact on Global Logistics
MMH TRACK KEYNOTE:The state of materials handling in manufacturing, warehousing and distributionThis big-picture session reports on the findings of exclusive research by Modern Materials Handling intothe latest buying and usage trends in materials handling equipment and systems and related informationmanagement systems. What managers are buying and why will be covered. The survey will also detail the key issues facing managers, how they are coping and how practices are changing to keep pace withincreasingly demanding requirements.
MMH TRACK SESSIONS:● RFID: Moving beyond the mandate● New ergonomic guidelines and the drive to higher productivity● The changing face of the real-time warehouse (WMS)● The changing face of the DC● How to live with build-to-order● Trends in retail distribution
SCMR TRACK KEYNOTE:What Makes a Supply Chain Leader?A nationally recognized authority on leadership will discuss the qualities that make for winning supplychain professionals—and companies.
SCMR TRACK SESSIONS:● Where RFID Fits in the Supply Chain● Demand Management: The Secret to Supply Chain Success● A Guide to Supply Chain Software Selection● Strategic Outsourcing: People, Process, and Technology● True Supply Chain Success Stories● How DoD Is Transforming Its Supply Chain
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Look No Further For Full-Service Solutions.Intelligrated is recognized as the fastest growing, full-service provider in conveyor sortation and solutions. And, we're continuing to grow.
Everywhere you look, you’ll see Intelligrated.
So, look no further than this contact information –then call us and see for yourself.
7901 Innovation Way, Cincinnati, Ohio 45040, 866.936.7300, www.intelligrated.com
Intelligrated Business Division Contacts:Conveyor Systems & Sortation Solutions
John Cullen, Senior Vice President of Sales and Marketing
Northeast Regional OfficeEric Palotas, Regional [email protected]
Southeast Regional OfficeEtienne Puckett, Regional [email protected]
On Line Parts Catalog & Customer ServiceDennis Gates, Vice President, Customer Service
Integrator Sales DivisionJim McDonald, Senior Vice President of Sales
Midwest Regional OfficeFrank Rossi, Regional [email protected]
Southwest Regional OfficeBrad Bijonowski, Regional [email protected]
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