retirements | wealth | investments |insurance · management capability expand across select...

ALEXANDER FORBES EMPOWER | DEGREED

RETIREMENTS | WEALTH | INVESTMENTS | INSURANCE

FORWARD

THINKINGANDREW A. DARFOORGROUP CHIEF EXECUTIVE

RETIREMENTS | WEALTH | INVESTMENTS | INSURANCE

https://youtu.be/nzgjUeyaeUo

INTRODUCING ALEXANDER FORBES EMPOWER

https://youtu.be/nzgjUeyaeUo

Market leaderStrong investment

manager

Provides peace

of mind

FriendlyProfessional Trusted Years

Thought leader

For a life-time

OUR BRAND

82

1 TNAssets under

administration

1.4 million

customers across six countries

99.2%

client retention

since 2003

R1.6 billionpayout in claims

R24.1 billionin benefit payments

33%Shareholding

Mercer in 201410%

Shareholding

African Rainbow Capital

in 2016 2 bb

be

e le

ve

l

ALEXANDER FORBES GROUP

Customers

c.1.4m

Employees

c.4k

South Africa5

Customer #

AUM & AUA

*FY17 Profit

1.3M

R341B

R931M

Rest of Africa

Customer #

AUM

*FY17 Profit

0.1M

R3.6B

R32M

Retirements / Consulting InsuranceWealth Investments

ZA

1.3M customers

Namibia

Botswana

Zambia

Uganda

Nigeria

Zimbabwe

PAN-AFRICAN GEOGRAPHIC FOOTPRINT

Nigeria

Uganda

Zambia

Zimbabwe

Botswana

Namibia

South Africa

AMBITION 2022: TRANSFORMATIVE STRATEGY

STRIVE FOR

EXCELLENCE, ACROSS

SERVICE,

OPERATIONAL &

TECHNOLOGY

ENABLEMENT

GROW RETAIL

CAPABILITY,

INCLUDING

OFFSHORE

GROW

INSTITUTIONAL

& ASSET

MANAGEMENT

CAPABILITY

EXPAND ACROSS

SELECT SUB-

SAHARAN AFRICA &

EMERGING MARKET

GEOGRAPHIES

INNOVATE AND

CREATE INTERNAL

CAPACITY TO DISRUPT

OURSELVES THROUGH

INNOVATION

Securing our clients’ financial well-being for a lifetime.

Our vision Build a globally distinctive pan-African financial services leader.

Five pillar

Strategy

Our value

proposition

…to working…

Protection

We protect what’s

important to our

customers, their families,

their health and

their homes

…through guidance

and advice…

Wealth

Accumulation

We help our customers

save and invest for

the future

…into

retirement

At and after

retirement

We provide our customers

with a stable income in

retirement, helping to meet

costs of care and securing

their families’ future

A LIFETIME OF FINANCIAL WELL-BEING

From

learning…

Personal

Growth

We provide our customers

with opportunities to grow

themselves and their

career skills

“Times and conditions

change so rapidly that

we must keep our aim

constantly focused

on the future.” Walt Disney

Image source: http://cdn.emgn.com/wp-content/uploads/2015/12/EMGNsecretagent5.jpg

GLOBAL TALENT STUDY 2017

The changing world of work and the future of jobs - research profile

371global organisations

Surveyed

13 million

employees

9 industries

15 major developed

AND developing

economies

Deep Coverage

Of Asean,

Australia,

Brazil,

India,

Italy,

Japan,

Mexico,

South Africa,

Turkey,

UK,

and US

Time horizon:

2015 TO 2020

Direct input

from chros

and chief

strategy

officers

Source: Mercer 2017

Digitalization, business model disruption, automation, and AI are accelerating the evolution of work while

the nature of “a worker” is experiencing its own revolution

66% want more

focus on health

and wellness

73% want more

flexible work

options

36% do not feel

empowered to

create their own

career success

Spend average of

13 hours a month worrying

about retirement

ratiosCare for my health

Balance my time Steer my career

Manage my money

A WORKPLACE FOR ME

Human Capital and Financial

Education programme delivered

through a single portal

PARTNERING FOR THE FUTURE

WELCOME TO DEGREED

https://youtu.be/euyVT0dmx80

INTRODUCTION TO DEGREED

https://youtu.be/euyVT0dmx80

THE FUTURE

OF WORK

ANNE CABOT-ALLETZHAUSERHEAD OF RESEARCH INSTITUTE

The Fourth Industrial Revolutionwhy it matters

Changing how

we learn

Changing how

we work

“The only thing you can count on in today’s world of work is change.

The Future of Work and the Future of Learning are inextricably linked.”

Heather McGowan

IMPENDING WORKPLACE DISRUPTION

Automation / Robotics

Machine learning

Globalization

3D printing

Digitalization

Source: Mercer 2017

Automation could disrupt as many as 47% of jobs in developed economies

77% disruption in emerging economies

Changing employee: planning for the multistage life

Employee as customer

IMPENDING WORKPLACE DISRUPTION

Source: Mercer 2017

THE CHANGING NATURE OF CAREER WITH A 100 YEAR LIFE

Source: Lynda Gratton and Andrew Scott, The 100-Year Life: living and Working in an Age of Longevity (Bloomsbury, 2016). Douglas Thomas and John Seely Brown, A New Culture of Learning;

Cultivating the imagination for a World of Constant Change (CreateSpace, January 4, 2011).

Length of

career

60 to 70 years

Average

tenure in a job

4.5 years

Half-life of a

learned skill

5 years

THE INTERNAL FACTORS

Source: Lynda Gratton and Andrew Scott, The 100-Year Life: living and Working in an Age of Longevity (Bloomsbury, 2016). Douglas Thomas

and John Seely Brown, A New Culture of Learning; Cultivating the imagination for a World of Constant Change (CreateSpace, January 4, 2011).

South Africa’s exposure and capacity for digitilizationC

ap

acit

y

Exposure

Low capacity, high exposureLow capacity, low exposure

High capacity, high exposureHigh capacity, low exposure

South Africa

Namibia

Kenya

Senegal

Botswana

Mauritius

Rwanda

Uganda

Lesotho

Tanzania

Ghana

Malawi

Ethiopia

Madagascar

BeninNigeria

Mali

Mozambique

Gabon

LEARNING AND DEVELOPMENT IS MORE THAN A REGULATORY FUNCTION

SDL

BBBEE

SETA

Approved

Training

LMS

PodcastsAssessments

Live

Events

Vendor

Platforms

Articles

Custom

Portals

MOOCs

Boot

Camps

Webinars

Books

Videos

Online

Courses

TODAY’S LEARNERS WANT MORE CAREER GROWTH

of employees do not feel like the training they’re getting at work is preparing them for their next position.

85%

Source: Saba Software / WorkplaceTrends.com,Global Workforce Leadership Survey, 3/2015

TECHNOLOGY HAS CHANGED THE WORLD

can hold 6,000 of those…Today, one of these…

HOW WE LEARN: THE BIG CHALLENGE FOR ARTIFICIAL GENERALISED INTELLIGENCE

Reinforced Learning

Structured Learning

Unstructured Learning

Source: Yann LeCun

EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR

SE

LF

-DIR

EC

TE

DL

&D

-LE

D

Web search

Peer/teaminteraction

Articles & blogs

Videos

Books

Apps

Online networks

Webinars

Live networking

Onlinecourses

Podcasts &audio books

Live classes (external)

Coaching &mentoring

E-learning courses

Instructor-led classes Conferences &trade shows

THE EVOLUTION IN L&D

1700

2017

The Multistage Life

RETHINKING THE LIFE JOURNEY

The Three-Stage Model

Source: “The Corporate Implications of Longer Lives,” by Lynda Gratton et al MIT Sloan Management REVIEW, SPRING 2017, HTTP://MITSMR.COM/X758304

RETHINKING THE LEARNING JOURNEY

Source: David Mallon and Dani Johnson, The learning architecture: Defining development and enabling continuous learning, Bersin by Deloitte, 2014,

http://bersinone.bersin.com/resources/research/?docid=17435

TransitionalDevelopment of skills and relationships that will

meet long-term business goals

Q: What do I need to grow in my career?

IntermediateCurrent job development and competency

expansion

Q: What do I need to grow in my current role?

ImmediatePerformance support and other tools for point-of-

need learning

Q: What do I need to support my success in the

moment?

UNDERSTANDING THE BASIC DRIVERS OF SOCIAL MOBILITY IN SOUTH AFRICA

Job stability and

career advancement

Education

Impacted by:

Elite

Chronic Poor

Vulnerable

Transitory

Middle Class

Middle Class

Vulnerable

Transitory

Middle Class

Transitory

Vulnerable

L&D IS NOT OBSOLETE, JUST INCOMPLETE

“We must play the role of

facilitators and

motivators more than

anything else.”

Janice Burns

Chief Learning Officer

“Put the support

structures in place to

make learning happen and

then move out of

the way.”

Karen May

VP People Development


RYAN KNIPEMANAGING EXECUTIVE

ALEXANDER FORBES EMPOWER

“In the long run, the only

sustainable competitive

advantage is your

organization’s ability to learn

faster than the competition.” Peter SengeDirector of Organizational Learning, MIT Sloan

Image source: https://i.ytimg.com/vi/CeOZzMmIekw/maxresdefault.jpg


ALEXANDER FORBES

EMPOWER IN A NUTSHELL

Alexander Forbes Empower has been

created to empower employees to

reach their full potential by developing

human capital and helping to secure

financial well-being for a lifetime.

The Human Capital and Financial Education

programme will be delivered through a single

source…a learning platform that is deployed

through employers and is directly accessible

by employees.


22.3%

77.7%

Learning directed by your employer

Your self-directed learning

WHICH IS MORE EFFECTIVE IN YOUR

PROFESSIONAL SUCCESS?


Source: Bersin by Deloitte, 2014 Corporate Learning Factbook, 2/2014; Center for Creative Leadership, 1996

HOW PEOPLE REALLY LEARN

76%

10%

8%

20%

16%

70%

WHAT MOST L&D TEAMS DO

HOW WORKERS LEARN

≠

Other

People

Informal

Learning

Formal

classes

and courses




Browse

specific

resources

Search

their

intranet

Ask boss or

mentorAsk peers

Rely on their

L&D or HR

departmentsSearch

online

How they source

informal learning

76%

10%

8%

20%

16%

70%


HOW WORKERS LEARN

≠




How long it takes

to create one

hour of learning average project

43hours 82hours

complex subject matter

22hours

simple learning content

76%

10%

8%

20%

16%

70%


HOW WORKERS LEARN

≠

Browse

specific

resources

Search

their

intranet

Ask boss or

mentorAsk peers

Rely on their

L&D or HR

departmentsSearch

online

How they source

informal learning


WHAT IS IN IT

FOR YOUR

ORGANISATION?

Content Insights

Tools Yours


EMPOWER YOUR

EMPLOYEES WITH

LIFE-LONG LEARNING

“Netflix for Learning” learn from every source

Get to take my learning profile with me through my career

Set pathways for any skill & every job

Get recognised for everything I learn

Learn with and from others


AN AWARD-WINNING LEARNING PLATFORM BUILT FOR THE WAY

TODAY’S WORKERS REALLY LEARN AND FUEL THEIR CAREERS

Employers Benefit

Individualised Skills Plans

Curated Just In Time Learning

Better ROI

Leveraging Best in Class content

providers

Insights into all L&D

Productivity

Develop new skills and capabilities

1000’s of free and low cost learning

resources

All learning in 1 place

Career Mobility

Learning anywhere, anything, anytime

Points for all learning

Learning Record for Life

Employee’s Benefit


EMPLOYER BENEFITS

Individualised

Skills Plans

Curated Just In

Time LearningBetter ROI

Leveraging

Best in Class

content

providers

Insights into all

L&DProductivity


EMPLOYER BENEFITS

Individualised

Skills Plans

Curated Just In

Time LearningBetter ROI

Leveraging

Best in Class

content

providers

Insights into all

L&D

HOW DEGREED WORKS

https://youtu.be/sisBdUn2zlg

https://youtu.be/sisBdUn2zlg


3averaging

times

per day

Active users

log in between

1 and 65times per day

articles and

videos are

the most

popular type

of content

6294total points

accumulated by

active users

271users have consumed

2275pieces of content

ALEXANDER FORBES USE CASE FOR DEGREED – MONTH 1

1425Registered Alexander

Forbes users on the site

1point for

each hour

of learning


5averaging

times

per day

Active users

log in between

1 and 80times per day

articles and

videos are

the most

popular type

of content

74 712total points

accumulated by

active users

861users have consumed

6900pieces of content

ALEXANDER FORBES USE CASE FOR DEGREED – MONTH 6

2400Registered Alexander

Forbes users on the site

1point for

each hour

of learning


See how easy it is to drive Degreed at our

demonstration stations outside!

A million ways to

learn – 1 place to

discover, track and

measure it

Aiming to help you, to

help your employees,

to succeed in life


Thank You

A million ways to

learn – 1 place to

discover, track and

measure it

Aiming to help you, to

help your employees,

to succeed in life

retirements | wealth | investments |insurance · management capability expand across select...

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