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April Anderson 371 NW 73 rd Street Bremerton, WA 98311 (360) 621-6962 [email protected] April is an enthusiastic Business Administration graduate from Seattle Pacific University who enjoys growing and expanding in anything she becomes a part of. She possesses a very dependable and hardworking work ethic that strives to surpass expectations. Organization and attention to detail are extremely important to her as past job experience has proven. April is a very genuine individual and loves interacting with others and building relationships which give her great advantage when placed in a leadership or customer service based role. Ultimately she strives to learn quickly and excel while helping others simultaneously. She enjoys working with computers and computer programs but also fully enjoys giving formal presentations. Overall, April is a go-getter and provides creative and innovative thinking to her work while maintaining her personal values and beliefs. OBJECTIVE Enthusiastic Business Administration Graduate interested in obtaining a challenging management, beauty and business related career, offering creativity and critical thinking skills to help generate innovative ideas and gain significant industry experience. Enthusiastically and fully enjoy giving presentations and public speaking Exceptional telephone and communication skills Outstanding organization skills and attention to detail Extremely dependable, hardworking and trustworthy in every situation Very responsible, punctual and task oriented worker Work very well as a team player and independently, with great leadership skills Highly creative and innovative thinker and worker Advanced knowledge of Windows, Word, Excel, Power Point, and an exceptionally quick learner in software programs. EDUCATION Seattle Pacific University BA, Business Administration Seattle, WA September 2010 – June 2013 Incorporated many marketing, management and business oriented courses. Studied consumer behavior, organizational behavior, advertising, marketing and innovative sales techniques. Olympic College AA, Business Bremerton, WA September 2008 – June 2010 Running Start, Phi Theta Kappa (Honor Society) EXPERIENCE Nordstrom Bobbi Brown Beauty Advisor Tacoma, WA November 2014 - Present Set and achieve personal sales goals while supporting the goals of the team Greet customers in a timely, professional and engaging manner Initiate service consultations by asking open-ended questions to learn the customers preferences and needs Provide honest and confident feedback to customers regarding products

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Page 1: Resume_11.17.15_noAddress

April Anderson371 NW 73rd StreetBremerton, WA 98311(360) [email protected]

April is an enthusiastic Business Administration graduate from Seattle Pacific University who enjoys growing and expanding in anything she becomes a part of. She possesses a very dependable and hardworking work ethic that strives to surpass expectations. Organization and attention to detail are extremely important to her as past job experience has proven. April is a very genuine individual and loves interacting with others and building relationships which give her great advantage when placed in a leadership or customer service based role. Ultimately she strives to learn quickly and excel while helping others simultaneously. She enjoys working with computers and computer programs but also fully enjoys giving formal presentations. Overall, April is a go-getter and provides creative and innovative thinking to her work while maintaining her personal values and beliefs.

OBJECTIVEEnthusiastic Business Administration Graduate interested in obtaining a challenging management, beauty and business related career, offering creativity and critical thinking skills to help generate innovative ideas and gain significant industry experience.

Enthusiastically and fully enjoy giving presentations and public speaking Exceptional telephone and communication skills Outstanding organization skills and attention to detail Extremely dependable, hardworking and trustworthy in every situation Very responsible, punctual and task oriented worker Work very well as a team player and independently, with great leadership skills Highly creative and innovative thinker and worker Advanced knowledge of Windows, Word, Excel, Power Point, and an exceptionally quick learner in software programs.

EDUCATIONSeattle Pacific UniversityBA, Business AdministrationSeattle, WA September 2010 – June 2013• Incorporated many marketing, management and business oriented courses. Studied consumer behavior, organizational

behavior, advertising, marketing and innovative sales techniques.

Olympic CollegeAA, BusinessBremerton, WA September 2008 – June 2010 Running Start, Phi Theta Kappa (Honor Society)

EXPERIENCENordstromBobbi Brown Beauty AdvisorTacoma, WA November 2014 - Present Set and achieve personal sales goals while supporting the goals of the team Greet customers in a timely, professional and engaging manner Initiate service consultations by asking open-ended questions to learn the customers preferences and needs Provide honest and confident feedback to customers regarding products Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming

events Consistently seek trend and product knowledge to act as an expert for the customer Open new Nordstrom RewardsTM accounts as a means of building customer relationships Work as a team player to ensure each customer receives the best service possible Build and maintain strong vendor relationships to maximize

business results Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and

light cleaning

Page 2: Resume_11.17.15_noAddress

April Anderson371 NW 73rd StreetBremerton, WA 98311(360) [email protected]

Rosanna, Inc.Executive Assistant to Sr. VP of SalesSeattle, WA April 2014 – November 2014 Successful and comprehensive support for executive-level staff. Accurate and precise research, reporting, and information management. Developed and maintained administrative processes that reduce redundancy, improve accuracy and efficiency. Effectively support complex operations while identifying goals and priorities and resolving issues in initial stages. Efficiently and effectively set up for sales events with strong emphasis on product merchandising and display. Successful planning and visual merchandising for wholesale and retail sales events.

Juniper CapitalMarketing and Loan Servicing RepresentativeIssaquah, WA June 2013 – April 2014 Productively managed office functions and provided innovative ideas for business operations. Responsibly and efficiently managed all taxes and insurance for the properties serviced. Effectively networked and connected with others in the industry to provide an outside marketing strategy for the company. Successfully attended many banking, real estate and mortgage events to network and fully submerse into the industry while growing the

company image.

Seattle Sun TanSales AssociateSeattle, WA July 2012 – November 2013 Experienced at creating lasting customer relationships and offering a genuine experience. Successfully accomplished monthly sales quotas, with the best overall dollar per customer in the company within the first month. Excel at self-management and management of others to reach common sales goals while creating a fun and learning work environment.

Two In The Shirt, LLCCustomer Service LeadKent, WA December 2011 – June 2012• Effectively managed all customer service responsibilities including communication with customers over email and phone.• Successfully organized and managed multiple orders and order complexities.• Efficiently provided critical thinking and problem solving to keep business operations in order.

Desert Sun TanningSales AssociateSeattle, WA June 2011 – April 2012 Efficiently self-managing frequently while maintaining store standards. Effectively and genuinely sell products with a helpful and educating outlook, while exceeding monthly sales goals.

Sylvan Learning CenterEducators’ AssistantSeattle, WA August 2010 – December 2011• Provided excellent customer service, with every day contact over many lines of communication. • Worked with kids, directing and assisting with tutoring. • Kept the premises clean and organized.• Assisted with marketing and advertising for the center.

Emerald City SmoothieManager & Crew MemberKitsap County March 2008 – September 2010 Provided exceptional customer service, showing great passion for the product and services. Ensured stock was always up to par and ordered items when needed. Sufficiently self-managed and managed the stores above standard. Given the manager position at the Port Orchard location until things were running properly while assisting with advertisements and coupons.

Hollister Co.ModelSilverdale, WA November 2008 – August 2010Responsibilities include customer service, managing a register, organizing/standardizing clothing, and greeting customers.