SANTANDER SÁMANO LYNELLI 2a. Privada de la luz #2 Colonia Chapultepec C.P.62450 Cuernavaca, Morelos, México stder@yahoo.com +52 777 3157148 +52 777 3523152 Personal Data: Date of Birth: November, 14 1976. Place of Birth: Cuernavaca, Morelos, México. Nationality: Mexican Marital Status: Single Female

Objective

To build a long-term career in your company with opportunities for career growth and use my skills in the best possible way for achieving the company’s goals.

Education

- 2009-2013 Degree in Languages at UNINTER University, Cuernavaca, Morelos, México.

- 2010 Certificate in Spanish Teaching at UNINTER.

- 2005-2006 Superior French Diploma in the University of Orléans, France.

- 2004-2005 Elementary French Diploma in the University of Orléans, France.

- 2001-2003 Associates of Science in Kingwood College at Houston, Texas, to transfer

to U of

H to study the Degree of human Nutrition and Foods.

- 1997-2000 B.S in Culinary Arts with Restaurant Management at ITAHE EUROMAR,

Cuernavaca, Morelos, México.

- 1992-1995 High School at “Instituto de Estudios Universitarios de Morelos S.C.,”

Cuernavaca, Morelos, México. Computer Experience: Office 2000-365, Windows XP, 7 and 8.

Languages: Trilingual (fluent in English, French and Spanish), German (beginner) Others: Courses of photography in high school

EXPERIENCE

2016 UVM Universidad del Valle de México campus Cuernavaca

Position: English and French High School Professor

I was hired to give 9 hours per week of English and French (different levels). I

had only 3 groups -of approximately 30 students (more or less) each group-

from Monday through Wednesday.

London Language Centre in Jiutepec, Morelos.

Position: English and French Professor

I was hired to teach English and French (different levels), 8 different groups -

10 students each group, different ages (kids, teens and adults) – on Saturdays

and Sundays.

2105 Royal Prestige as a Sales consultant in Cuernavaca, Morelos, Mexico -Position: Sales consultant and Call Center at Royal Prestige Company. Responsibilities includes: promoting products and services and building long-term commercial relationships with client. Identify and meet customer needs, maintaining good after-sales relationships, keeping records of customer appointments and completed sales, and providing detailed information on the products they are selling.

Regularly update my product knowledge, as well as develop the selling techniques learned in the company.

2014 Club Med Ixtapa Pacifica as a G.O. Hostess and Restaurant Assistant. -Position: Restaurant Hostess Responsibilities includes: Assist Restaurant Manager in managing the restaurant team and ensure proper restaurant set up. Participate in welcoming guests as they arrive and ensure service quality and determine any training opportunities. Ensure company standards and procedures are followed through by personnel Notify restaurant manager in linen needs and other required products Ensure buffet set up and decoration is in place and attend special needs of customers.

Control quality and speed of table clearing during service and assist service staff during high occupancy times as needed.

2010 – 2013 Universidad Internacional (UNINTER), Cuernavaca, Morelos, Mexico.

-Position: Consultant in English and French languages as part of my

scholarship service

Responsibilities includes: helping the different students from different

degrees at UNINTER and BIU high school with specific problems in English

and French (sometimes in Spanish) to achieve the goal of improving their

language skills in both languages.

2009 Celebrity Cruises: Mercury Ship -Position: Utility Pantry

Responsibilities includes: preparing salads, dressings and all cold dishes from my area. Daily preparation of the right “mise en place” for each service. Respect of sanitation standards and keeping clean my working area and supplies. Assist other cooks and the Chef in other areas. Receive and store supplies.

As Utility Pantry we rotate in other kitchens and service areas including Pizza and Pasta Station (preparing pastas and pizzas in the moment in front o f the customers),Room Service (cold dishes) and Asian Station (wok preparations and service).

2008 O’Lodge Restaurant in Orléans, France. French and American Food Speciality -Position: Cook Responsibilities includes: preparing salads, dressings and all cold dishes from my area. Respect of sanitation standards and keeping clean my working area and supplies. Assist other cooks and the Chef in other areas. Receive and store supplies. Regulate temperatures of ovens, grills and other cooking and storing equipment according to the norms established by the government.

2006 – 2008 Nursing Home « Maison de Retraite Petites Soeurs des Pauvres »

in Orléans, France -Position: Polyvalent Service Agent (replacement of an Aide Soignante)

Responsibilities includes: Palliative care of residents (feeding and taking good care of them trough the journey, bathing or showering according the resident’s handicaps, changing clothes, and cleaning the working area as well).

- Position: Polyvalent Service Agent (replacement of a Cook) Responsibilities includes: Preparing and presenting the 3 meals per day according with the diet of the different residents and Nuns. Follow the sanitation standards, cleaning the machinery, materials and kitchen area. -Position: Polyvalent Service Agent (replacement of another Service Agent in the Laundry Area). Responsibilities includes: Receiving residents laundry, washing, folding and ironing all the laundry of the nursing home (including the personnel uniforms), repairing the laundry that needed, cleaning and vacuuming the working area every day before leaving. Working week-ends included also helping the Aide Soignants (Nursing personnel) in their nursing activities with residents in the morning.

2001 – 2003 Kingwood College en Houston, Texas -Position: as a cook at the college.

Responsibilities includes: Creating, preparing and presenting breakfast and lunch buffet (Tex-Mex, Mexican, French or American food preparation) every day. Respect of sanitation procedures during food preparation. Following the proper use and cleaning of kitchen equipment and machinery.

-Position: Bilingual Secretary in the Arts Faculty.

Responsibilities includes: Answering the phone, filling, typing and photocopying student and teacher’s material, updating computer databases ,following the organized meeting from the faculty of arts, ordering and receiving art books for the faculty.

-Position: Librarian Assistant.

Responsibilities includes: Assisting the librarian in cataloging, collection development, interlibrary loan, or indexing applying library principles as directed by her, preparing library exhibits and displays, helping and advising students with searching their material. Dusting and keeping clean the Library area.

2000 Club Med Can Cun, México Professional Practices/employment

-Position: Restaurant Hostess Responsibilities includes: Welcoming and seating GM´S (guests) while being aware of server sections and guest to server ratios in order to ensure a smooth and enjoyable dining. Answering questions about the establishment services and provide a courteous and efficient customer service to GM’S.

-Position: Bartender (Bar and discotheque)

Responsibilities includes: Preparing and presenting standard mixed drinks and pour wine and beer for guests. Collection of payment (in this case Club Med tickets). Ordering and cleaning the working area and materials, maintaining liquor and bar supplies according to the establishment policies. Provide a courteous and efficient customer service to GM’S.

Hotel Marina Puerto Isla Mujeres, México Professional Practices/employment -Position: as a cook

Responsibilities includes: Assist the Chef in preparing and presenting the different items from the menu. Clean food preparation areas and materials according to the establishment policies and requi rements. Follow sanitation norms required by the hotel.

Restaurante Bar Freedom Cuernavaca, Morelos, México Professional Practices/employment -Position: Ladybar

Responsibilities includes: Serving and selling alcoholic and non alcoholic beverages to customers. Collecting payments. Responsible for ordering and maintaining liquor and bar supplies. Follow the policies of the establishment and cleaning the working area and supplies.

1998 “Gente Joven” Government Organism in Cuernavaca, Morelos, México

Professional practices/Social service

-Position: English Professor

Responsibilities includes: Preparing, presenting and creating my own

method to teach English to students from 6 to 16 years old, according with

their own level and difficulties in learning English. .

Restaurante La Pancha Cocina Tradicional Mexicana en Cuernavaca,

Morelos, México. Professional Practices/employment

-Position: as a Cook Responsibilities includes: preparing salads and all cold dishes from the menu. Follow sanitation norms required by the restaurant and keeping clean my working area.

1997 Restaurante Bar La Tirada Professional Practices/employment -Position: as a Cook. Responsibilities includes: Preparation and presentation of cold aperitifs and di shes from the menu. Respect of sanitation standards in handling and food preparation. Follow the proper use and cleaning of kitchen equipment and supplies.

-Position: Bartender Responsibilities includes: Preparing, serving and selling alcoholic and non alcoholic beverages to customers. Responsible for ordering and maintaining liquor and bar supplies. Follow the policies of the establishment and cleaning the working area and supplies.

Hotel Hostería las Quintas en Cuernavaca, Morelos, México Professional Practices/employment -Position: Cook Responsibilities includes: Preparing cold dishes from the menu, assisting the baker cook in preparing the desserts and pastry. Clean food preparation areas and equipment, store food in temperature-controlled facilities, make sure kitchen is hygienic and functional according to the restaurant standards.

1996 Hotel Radisson Perisur México Professional Practices/employment

-Position: as a Cook in the Main Kitchen Responsibilities includes: Preparing salads, dressings and all cold dis hes from the menu. Respect of sanitation standards and keeping clean the working area and supplies. Assist other cooks in handling and food preparation. Follow the orders of the Chef the Cuisine. -Position: a cook in Banquets Main Kitchen Responsibilities includes: Food preparation and presentation for banquet operations. Follow proper sanitary practices and keep organized working areas according to the establishment policies. Perform a correct “mise en place” for banquet items; follow the written recipes; maintain professional preparation methods and standards, assure freshness and quality of products, proper storage of raw and cooked products (date and labelling of “mise en place”), keep food at correct temperature, follow proper reheating procedures and keeping the working area and supplies clean.

Hotel Villa Béjar en Cuernavaca, Morelos, México Professional practices/employment -Position: as a Cook Responsibilities includes: Preparing cold and warm dishes from the menu, assisting the baker cook in preparing the desserts and pastry. Clean food preparation areas and equipment, store food in temperature-controlled facilities, make sure kitchen is hygienic and functional according to the hotel standards. Food preparation for the employees according to the planning. -Position: Banquet Sales Responsibilities includes: Coordinate all event details to include food & beverage functions, wedding ceremonies and other events, audio visual needs, billing and any other special needs. Promote the banquet functions and rooms as well as the different menu’s plans. Assist in the development of sales and marketing plans including establishing sales goals. Facilitate excellent guest service for new and existing convention customers through menu, entertainment and decoration.

HOBBIES

-Travel and tourism - International Cuisine - Languages - Dancing - Music - Reading