resume - mukesh mishra_march_2016

MUKESH MISHRAM.C.A. (Masters of Computer Application)

#2,Shri Ganesh Nilaya, 6th Cross, Govindappa Layout, Nagashettihalli, RMVII, Banglore - 560094 E-mail: [email protected] Mob. No. : +91-9590016254

Over 12+ years of IT industry experience in software development and testing using Java/J2EE and Struts. Knowledge and domain experience in Financial, Automotive, Logistics, Manufacturing and Retail industries. Over three years of strong technical experience in IBM Sterling Order Management, IBM i2, IBM Sterling B2B Integrator.

1. October 2013 Till Date – perfTech Solutions Pvt. Ltd., BangaloreWorking as Senior Consultant

2. July, 2006 To October 2013 – iTG Software Engineering (I) Pvt. Ltd., JaipurWorking as Software Engineer

3. October, 2005 to June 2006 – SRP Infosystems Pvt. Ltd., JaipurWorked as Network Administrator.

4. June, 2003 to June 2005 – ACCEL ICIM Frontline Ltd., JaipurWorked as Associate Engineer.

RHEL Course for version 5.0 Cisco Certified Network Associate Worked as both team lead and front runner for interaction with clients and

earned financial awards from client as well as from organizations (at iTG)

Worked with IBM on products: IBM Sterling Order Management, IBM i2, IBM Sterling B2B Integrator.

Programming Language : JAVA, Dot Net, Visual Basic 6.0Web Technology : HTML, CSS, JavaScript, XMLWeb Servers : Apache, Tomcat, IISFramework : Struts 2.0Application Server : WebSphere, JbossOperating System : Windows XP/2007, LinuxRDBMS : MS-SQL Server, MySQL, DB2, Oracle.Other Tools/Editors : My Eclipse, MS Office

1. Build and Deployment (IBM - Bangalore) July 2014 – present

Project Details Worked with IBM Bangalore for client Harrods which is UK based Retail Industry using IBM- Order Management System.As per growing business needs they need build and deployment for RSC VM’s, Development, QA and Production Environment.

Position and Role

Senior Consultant Offshore environmental support for testing. Coordination of test and development during

offshore hours with test and onshore team. Build and Deployment for RSC VM’s, Development,

QA and Production Environment. CDT implementation on RSC VM’s, Development, QA

and Production Environment.

of 5

Executive Summary

Working Experience

Certifications and Achievements

Technical Skills

Projects

Queue creation and maintenance using IBM MQ Manager

Fix Pack installation using installService and Installation manager

Automation of build and deployment process using Ant and Bash scripting

Environment Linux, DB2, IBM MQ, Team Size 15

2. Performance tuning & Support (THD - US) October 2014 – July 2016Project Details THD is US based Retail Industry using IBM- Order

Management System.As per growing business needs they need to monitor performance of the servers, software’s and system.

Position and Role

Senior Consultant Offshore environmental support for testing. Coordination of test during offshore hours with test

and onshore team. Analyzing logs and suggesting problem

creating/error producing methods or modules. Generating AWR reports and analyzing key issues. Heap dump analysis in case of heap dumps.

Environment Linux, Oracle, Team Size 3

3. Intelligence Analysis (HDFC ERGO Mumbai) March 2014 – October 2014Project Details IBM - i2 Intelligence Analysis Platform provides an

extensible, service-oriented environment designed to integrate into your existing enterprise infrastructure. The platform helps facilitate and support operational analysis, improving situational awareness and providing faster, more informed decision making across and inside organizations.

Position and Role

Senior Consultant Installation and configuration. Design java connector application to fetch clients

existing oracle data and store in i2 schema format.Environment Intelligence Analysis platform, Oracle, DB2, Java 1.6,

XMLTeam Size 2

4. B2B EDI Processing (DSV Denmark) October 2013 – March 2014Project Details IBM Sterling B2B Integrator framework is used for

business processes beyond enterprise boundaries which increase visibility into and across supply and demand chains. It eases document flow in electronic format which minimized human error and decrease turnaround time of any document.

Position and Role

Senior Consultant Database designing. Mapping. Flow designing. Documenting flow and test cases.

Environment Sterling Integrator, XMLTeam Size 6

of 5

5. SNPSystem (Sales and Purchase) April 2013 – presentProject Details It's a web based in house sales and purchase

management system.Having the following key features: Generates purchase order and Delivery challan. Detailed Monitoring of each action related to sales

and purchase enabling Manager/Supervisor to track the sales performance and get detailed information of any sale.

Position and Role

Software Engineer (working with a team of 2) Database designing. Developing web, JSP pages. Implementing corresponding actions. Writing JavaScript for form validation and other

supporting actions.Environment Java 1.6, XML, MySQL, STRUTS 2, Hibernate, JSP, Tomcat

6.0, JavaScript, AjaxTeam Size 2

6. Collection System (CMC i-Care) February 2012 – April 2013Project Details It's a web based debt management or credit collection

system of Malaysia based client. Collection for credit cards, Mortgages, Hire Purchase, Personal Loans, Corporate Loans etc. Having the following key features: Once the payment is due, the information is

available in the system for the agent to call and follow up on the cases.

Detailed Monitoring - each and every action-reaction of collector is maintained in the system for Manager/Team Leader to track the agent's performance and get detailed information on any case.

System has provision to generate SMS/LOD (letter on Demand) automatically once requested.

Position and Role


supporting actions.Environment Java 1.6, XML, MySQL, STRUTS 2, Hibernate, JSP, Tomcat

6.0, JavaScript, AjaxTeam Size 5

7. LCB (Laos Construction Bank) September 2010 – February 2012Project Details It’s a web based Core Banking System (CBS) that

processes daily banking transactions, and posts updates to accounts and other financial records. Core banking systems typically include deposit, credit-processing capabilities, currency exchange, with interfaces to general ledger systems and reporting tools.Having the following key features: Customer and their account management (Current /

Fix / saving) in three different currencies (LAK / THB / USD).

Internal remittance, Western Union Traveler’s cheque sale and encashment. Banker’s cheque & Demand Draft Issuance/clearing. Employee, User and their Profile management. Different report used for accounting & banking

purpose like daily Transaction report, daily cash

of 5

report etc. Position and Role


supporting actions.Environment Java 1.6, XML, MySQL, Linux, STRUTS 2, JSP, EJB 3, JBoss

6, Tomcat 6.0, JavaScript, AjaxTeam Size 5

8. Quality Management System (QMS) May 2010 – Sept 2010Project Details Web project runs on IIS Server and it searches for

recording of Digital Recording System (DRS) in a shared folder and provides interface to provide quality feedback for agent’s call. It has facility to get reports, charts of grading and calls of required time.

Position and Role

Software Engineer (working with a team of 1) Coding, Integration of module with database and

make it functional at customer end.Environment Dot Net, C#, MS-SQL Server, MS AccessTeam Size 1

9. CRM supporting TeleContact Jan 2009 – May 2010

Project Details Web project runs on IIS and pop up customer information when call lands on agent system. Agent then can manage customer information and update/save that to database. It also generates reports of the customer information in pdf and excel format.

Position and Role

Software Engineer Developed CRM’s for various customers like

Appointment Scheduler Application(Luan-Australia), InfoSearch(Chennai), Descon(Kolkata) and Choice Connex (Mumbai)

Environment Dot Net, C#, MS-SQL Server, MS AccessTeam Size 1

10. IVR Response System Sept 2008 – Jan 2009Project Details Desktop application that works as intermediate program

that get response of customer from IVR (Interactive Voice Response), search database, save data to database and send back required information to IVR.

Position and Role

Developed customized IVR Response application for various customers like Dominoes (IVG-Delhi and Mumbai), LG (Delhi, Mumbai and Kolkata), and Barclay (Chennai and Mumbai). This gives sales team flexibility to justify dialer at agent/customer end.

Environment VB 6.0, MS SQL 2000Team Size 1

of 5

Degree/ Examination University/ Board % Marks

MCA Rajasthan University, Jaipur 76%BSc Rajasthan University, Jaipur 67%

Date of Birth : 4th December,1975 Marital Status : MarriedFather’s Name : Late Sh. Som Dutt Mishra Nationality : IndianLanguage Known : English, HindiHobby : PhotographyPermanent Address : 90, Vardhman Nagar – A, Hirapura, Ajmer Road, Jaipur - 302019

(Mukesh Mishra) Date: /October/2016Place: Bangalore

of 5

Academic Qualifications

Personal Details

resume - mukesh mishra_march_2016

Documents